Welcome to SyQuest® Thank you for buying a SyQuest removable cartridge hard drive. It represents a truly unique combination of powerful features and performance. Our goal is to make your drive an invaluable asset for years to come, starting today. If you need assistance installing your drive, or have questions in the future, contact SyQuest at one of the numbers listed below: SyQuest® Technology 47071 Bayside Parkway Fremont, CA 94538-6517 SyQuest's main phone number, 510-226-4000, is staffed during business hours, and has a 24-hour automated system. You can also contact the sales or technical assistance numbers for your area listed below. Sales U.S.A. Voice: 1-800-245-CART (2278) Email: sales@syquest.com Technical Assistance FTP World Wide Web Email ftp://ftp.syquest.com http://www.syquest.com support@syquest.com support-mac@syquest.com support-pc@syquest.com 1-510-226-5400 5 a.m. - 7 p.m. Pacific Time 7 a.m. - 5 p.m. Pacific Time 8 a.m. - 4 p.m. Pacific Time 1-510-226-4110 1-510-656-0473 1-510-226-4120 Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-89-9607-8920 Fax: +49-89-9607-8949 BBS: +49-89-9607-8928 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-4837 Fax: +65-294-7277 Voice: +44-131-338-0102 Fax: +44-131-339-6765 France Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-711-900-760 Fax: +49-711-900-7629 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-8484 Fax: +65-294-7277 Voice: +44-131-339-2022 Germany Japan U.S. and Canada Monday - Friday Saturdays & Sundays Holidays Singapore Fax BBS FaxBack System France Germany United Kingdom Fax: +44-131-339-6765 Japan Singapore United Kingdom i Welcome to SyQuest® Thank you for buying a SyQuest removable cartridge hard drive. It represents a truly unique combination of powerful features and performance. Our goal is to make your drive an invaluable asset for years to come, starting today. If you need assistance installing your drive, or have questions in the future, contact SyQuest at one of the numbers listed below: SyQuest® Technology 47071 Bayside Parkway Fremont, CA 94538-6517 SyQuest's main phone number, 510-226-4000, is staffed during business hours, and has a 24-hour automated system. You can also contact the sales or technical assistance numbers for your area listed below. Sales U.S.A. Voice: 1-800-245-CART (2278) Email: sales@syquest.com Technical Assistance FTP World Wide Web Email ftp://ftp.syquest.com http://www.syquest.com support@syquest.com support-mac@syquest.com support-pc@syquest.com 1-510-226-5400 5 a.m. - 7 p.m. Pacific Time 7 a.m. - 5 p.m. Pacific Time 8 a.m. - 4 p.m. Pacific Time 1-510-226-4110 1-510-656-0473 1-510-226-4120 Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-89-9607-8920 Fax: +49-89-9607-8949 BBS: +49-89-9607-8928 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-4837 Fax: +65-294-7277 Voice: +44-131-338-0102 Fax: +44-131-339-6765 France Voice: +33-1-462-50-210 Fax: +33-1-462-50-219 Voice: +49-711-900-760 Fax: +49-711-900-7629 Voice: +81-3-5820-2601 Fax: +81-3-5820-2602 Voice: +65-294-8484 Fax: +65-294-7277 Voice: +44-131-339-2022 Germany Japan U.S. and Canada Monday - Friday Saturdays & Sundays Holidays Singapore Fax BBS FaxBack System France Germany United Kingdom Fax: +44-131-339-6765 Japan Singapore United Kingdom ii Contents Portability with Flexibility . . . . . . . . . . . . . Getting Started . . . . . . . . . . . . . . . . . . . . . Preparing Your SyJet Drive for Installation . Installing Your SyJet Drive. . . . . . . . . . . . . Installing SyQuest Software . . . . . . . . . . . . Ejecting a Cartridge . . . . . . . . . . . . . . . . . . Ejecting a Cartridge Without Power . . . . . . SyQuest Utilities Software . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . Drive Letter Assignment Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 . .6 . .7 . 11 . 16 . 19 . 20 . 21 . 25 . 26 iii Getting Started You can connect the SyJetTM portable SCSI drive to Macintosh and Macintosh compatible desktop, laptop, or tower computers. Your computer must have the following features to operate the SyJet drive properly: · A Macintosh SE 30 or newer computer · System Software 6.0.5 or later (7.5 or later preferred) · A 30-pin to 25-pin SCSI cable converter for Macintosh Powerbook computers This guide provides detailed step-by-step installation instructions. Installation typically requires about an hour, and requires familiarity with computer hardware and software. Please review all instructions in this installation guide, and familiarize yourself with your computer before you install your SyJet drive. Installation Guide for Macintosh Systems 5 Preparing Your SyJet Drive for Installation 1. Unpack your SyJet drive. Unpack and inspect the contents of the shipping carton. ezflyer R EM O VA RTR BLE CA TM 230MB IVE ARD DR IDGE H ® SCSI Cable SyJet SCSI Removable Cartridge Disk Drive R EM O V ARTRI ABLE C VE RD DRI DGE HA ® ® ® SyQuest® Cartridge in Protective Case ® ® Power Adapter Handy easy-to-use accessories that help you get the most from your new SyJet or EZ135, in the office, at home, or on the go. Internal SCSI Drive Installation Guide For PC Compatible Systems SYGEAR Carrying Case Extra Cartridges Power Supplies PC SCSI Adapter Kit SCSI & Parallel Cables Active Terminator Macintosh Installation Guide SyGear Accessories Brochure Installation Diskette with Software and Utilities 6 SyJet SCSI Removable Cartridge Hard Drive 2. Study the parts of your SyJet drive. Front View Drive Door Power Button ezflyer R EM O VA RTR BLE CA TM 230MB IVE ARD DR IDGE H ® Eject Button Drive Activity LED Power On LED Rear View SCSI ID Setting Switch SyJet SCSI Connectors SCSI IN SCSI OUT DC Power Port Installation Guide for Macintosh Systems 7 Installing Your SyJet Drive 1. Identify an available SCSI ID on your computer. · Your SyJet drive comes with a default SCSI ID setting of 4. If SCSI ID 4 is available (not currently used by another device) on your computer's SCSI chain, verify that the SCSI ID is set to 4--the ID appears on the back of the drive--and skip to step 3 on page 10. · If SCSI ID 4 is being used by another device, but you know of other SCSI IDs that are available, skip to step 2 on page 10. a. Determine the SCSI ID for each SCSI device attached to your computer. If you do not know the SCSI IDs of all the SCSI devices attached to your computer, use SyQuest's Whatscsi.id program to identify available SCSI IDs. To run Whatscsi.id: · · Insert the SyQuest Macintosh Installation diskette. Double-click the Whatscsi.id icon. The program scans your SCSI chain and recommends a SCSI ID for your SyJet drive. b. If SCSI ID 4 is available, skip to step 3 on page 10. You do not need to change the SyJet drive's SCSI ID if SCSI ID 4 is available (not used by another device) on your computer's SCSI chain--skip to step 3. 8 SyJet SCSI Removable Cartridge Hard Drive c. If Whatscsi.id could not identify the available SCSI IDs, exit Whatscsi.id and turn off the computer. If Whatscsi.id: could not determine the SCSI IDs, look for a small numbered dial or switch on the back or side of the external SCSI devices attached to your computer's SCSI port (labeled ). Refer to the manuals for internal devices to determine their SCSI IDs. Record each device in the Device Assignment column in the table below. You will assign an unused SCSI ID to the SyJet drive. SCSI ID 0 1 2 3 4 5 6 7 SCSI Adapter Do not use this SCSI ID. Device Assignment Macintosh's Internal SCSI Hard Disk Notes Do not use this SCSI ID. Installation Guide for Macintosh Systems 9 2. Change the SCSI ID on your SyJet drive, if necessary. Your SyJet drive comes with a default SCSI ID setting of 4. If ID 4 is unavailable (used by another device) on your system, you must change the SCSI ID on the SyJet, as follows: ! Caution: Do not use SCSI IDs 0 or 7 for the SyJet drive. Do not use SCSI ID 3 if you have an internal CD-ROM drive. Locate the SCSI ID number at the back of the drive. Two buttons control the SCSI ID setting--the button marked with the + symbol raises the ID setting, the button marked with the - symbol lowers the ID setting. Press the appropriate button until the correct SCSI ID appears. SCSI ID Control Buttons SCSI ID (Preset to 4) 3. Turn off your computer. Never attach or remove SCSI cables while your computer or your SyJet drive is on. 10 SyJet SCSI Removable Cartridge Hard Drive 4. Plug the 50-pin high-density end of the SCSI cable into the SyJet drive connector labeled SCSI IN. Plug the 25-pin end into your computer's SCSI port (labeled ). SyJet SCSI Connector Macintosh Computer SCSI IN Computer SCSI Port Tighten Cable Connecting Screws to Secure Connection Should display a SCSI ID other than 0 or 7. Do not use 3 if you have an internal CD. Installation Guide for Macintosh Systems 11 5. If you will be using other SCSI devices with your SyJet drive, attach the next device to the SCSI connector labeled SCSI OUT. SCSI IN SCSI OUT From computer or from other SyQuest SCSI drives To other SyQuest SCSI drives Note: The SyJet drive features automatic sensing termination. If your SyJet drive is the only SCSI device attached to the computer's SCSI port, or if your SyJet drive is the last drive on the SCSI chain, the SyJet drive terminates automatically. Connect the SyJet drive to the end of the SCSI chain using the SCSI connector labeled SCSI IN and leave the SCSI connector labeled SCSI OUT open. If you will be attaching other SCSI devices to your SyJet drive, you must terminate the last device on the SCSI chain. It is the physical location of the drive, not its SCSI ID, that determines the need for termination. Only the physically last device on the SCSI chain requires a terminator. See "SCSI Termination Rules" on page 22 for further details. 6. Plug the power adapter connector into the DC power port on the rear of the SyJet drive. Plug the power adapter into an AC power outlet. ! Caution: Use only the SyQuest power adapter provided with the drive-- other power adapters may damage your drive. 12 SyJet SCSI Removable Cartridge Hard Drive 7. If you will use the drive in the vertical position, attach the mounting foot to the base of the drive. You can attach the foot anywhere on the base between the rubber pads, as shown. ! Caution: If you drop your SyJet drive, inspect it. If the plastic case is chipped or otherwise damaged, return it to your SyQuest reseller for inspection. The drive and cartridge can be damaged if the drive tips over while operating, so place the drive in a secure, stable location. 8. Turn on the SyJet drive, then turn on the computer. The Power On LED glows green to indicate that the SyJet drive is on. Installation Guide for Macintosh Systems 13 9. Insert a SyJet cartridge into the SyJet drive. Hold the cartridge as shown below, and open the drive door using your finger or the front end of the cartridge Cartridge Front End Cartridge Drive Door Slide the cartridge all the way into the drive. Press down gently on the tab until the cartridge snaps into place. Tab The drive spins up the cartridge, and the Drive Activity LED flickers amber. The Drive Activity LED glows green when the drive is ready. If the Drive Activity LED does not glow green, eject and re-insert the cartridge. See "Ejecting a Cartridge" on page 17. Note: The SyJet drive automatically goes into a power saving mode after 30 minutes of inactivity. Normal drive activity will restore full power to the drive when needed. 14 SyJet SCSI Removable Cartridge Hard Drive Note: The SyJet drive reads, writes, and formats SyJet cartridges only. The SyJet drive cannot read, write, or format other SyQuest cartridges. ! Caution: Always remove the cartridge from the SyJet drive before moving or transporting the drive. If you remove or eject the cartridge, you must pull it halfway out in order to re-insert it. This built-in feature prevents partial insertion. Congratulations, your SyJet drive is installed! Now you'll install some software. Installation Guide for Macintosh Systems 15 Installing the Macintosh SCSI Driver SyQuest software is preloaded on the cartridge that comes with your SyJet drive, so you can use your SyJet drive right away. To get the most out of your new SyJet drive, you should install the Macintosh SCSI driver included on the SyQuest Macintosh Installation diskette. Follow these steps to install the Macintosh SCSI driver: 1. Double-click the Install icon on the SyQuest Macintosh Installation dis ...