Epson AcuLaser® CX11N/CX11NF Basics Guide Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. A Note Concerning Responsible Use of Copyrighted Materials Printers, digital cameras, and scanners, like photocopiers and conventional cameras, can be misused by improper copying and reprinting of copyrighted material. While some countries' laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Epson encourages each user to be responsible and respectful of the copyright laws when using printers, digital cameras, and scanners. Trademarks Epson, Epson AcuLaser, and Print Image Matching are registered trademarks and Exceed Your Vision is a trademark of Seiko Epson Corporation. PhotoEnhance and Web-To-Page are trademarks and SoundAdvice is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2005 Epson America, Inc. 8/05 CPD-20021R1 2 Contents 1 Introduction About Your Documentation............................................................................5 About Your Software .......................................................................................6 2 Handling Paper and Originals Loading Paper .................................................................................................7 Selecting Your Paper Source ..........................................................................12 Selecting a Paper Tray ...................................................................................12 Placing Originals for Copying and Scanning .................................................14 3 Printing Printing in Windows .....................................................................................19 Printing in Macintosh ...................................................................................23 Using Epson Status Monitor 3 ......................................................................29 Canceling Printing.........................................................................................32 4 Copying Basic Copying................................................................................................35 Canceling Copying........................................................................................36 Customizing Copy Settings ...........................................................................36 5 Scanning Starting EPSON Scan....................................................................................43 Selecting EPSON Scan Settings.....................................................................46 Using the Control Panel Buttons...................................................................65 6 Using the Control Panel Accessing the Mode Menus ...........................................................................67 Accessing the Setup Menu .............................................................................70 Contents 3 Printing a Status Sheet .................................................................................. 76 Canceling Printing, Scanning, or Copying .................................................... 77 7 Maintenance Identifying the Product Parts ........................................................................ 79 Consumable Replacement Messages.............................................................. 81 Replacing a Toner Cartridge ......................................................................... 82 Replacing the Photoconductor ...................................................................... 86 Cleaning the CX11N .................................................................................... 91 Ordering Parts Online .................................................................................. 97 8 Solving Problems Status and Error Messages............................................................................. 99 Printing Problems ....................................................................................... 102 Scanning Problems...................................................................................... 105 Copying Problems ...................................................................................... 109 Paper Handling Problems ........................................................................... 111 Clearing Jammed Paper .............................................................................. 112 Printing a Status Sheet ................................................................................ 127 Where To Get Help.................................................................................... 128 9 Notices System Requirements.................................................................................. 131 Important Safety Instructions ..................................................................... 132 Restrictions on Copying.............................................................................. 136 FCC Compliance Statement ....................................................................... 137 Declaration of Conformity.......................................................................... 138 Epson America, Inc. Limited Warranty....................................................... 139 Index 4 Contents Introduction 1 With your Epson AcuLaser® CX11N you can print, copy, and scan. If you have the CX11NF, you can also fax. This chapter describes the documentation and software that is included with your product. About Your Documentation This Basics Guide tells you how to use your Epson AcuLaser CX11N. It also tells you how to maintain it and troubleshoot problems. For instructions on setting up your product and installing your software, see your Setup Guide. For information on configuring your product to work on a network see your on-screen Network Guide. You need to install this guide from the software CD-ROM to your computer's hard disk before referring to it. For more detailed information about your product, see your on-screen User's Guide. If you have purchased the CX11NF, see your Fax Guide for details about sending and receiving faxes. Note: The CX11N instructions also apply to the CX11NF unless otherwise indicated. The illustrations in this guide show the Epson AcuLaser CX11NF, but the instructions are the same as the CX11N unless otherwise indicated. Please follow these guidelines throughout: Warning: Warnings must be followed carefully to avoid bodily injury. Caution: Cautions must be observed to avoid damage to your equipment. Introduction 5 Note: Notes contain important information about your product. Tip: Tips contain hints for better printing, scanning, copying, and faxing (CX11NF only). About Your Software The CD-ROMs that came with your Epson AcuLaser CX11N include all the software you need for printing, scanning, copying, and faxing. See your Setup Guide for installation instructions. Your printer driver lets you control how your documents look. You can't print from your computer without it. Your scanner software lets you scan from your computer and control how your scans look. You can't scan without it. Tip: It's a good idea to check Epson's support web site periodically for free updates to your Epson AcuLaser CX11N software. Visit http://support.epson.com. Download instructions are posted for your convenience. Epson Web-to-PageTM automatically adjusts web pages to fit your printed page (Windows® only). Presto! BizCard® lets you scan business cards and create a contacts database. Presto! PageManager® manages images, documents, and the Push-Scan function, and performs OCR. Epson Creativity Suite lets you preview and retrieve images. OfficeReady Essentials provides a variety of templates for creating colorful documents for Microsoft® Office. 6 Introduction Handling Paper and Originals 2 This chapter describes how to load paper, select paper types, and place originals on the document table for scanning and copying. Loading Paper You can load paper in the MP (multi-purpose) tray or the optional paper cassette tray. All printed materials are output to the output tray, shown on page 11. Using the MP Tray Follow these steps to load paper into the MP tray: 1. Open the MP tray cover. 2. Pinch the knob and paper guide together, then slide the right paper guide outward. MP tray cover Handling Paper and Originals 7 3. Load a stack of paper in the center of the tray with the short edge first and the printable surface facing up. Pinch the knob and the paper guide together and slide them against the right side of the stack for a snug fit. Note: When loading paper, do not exceed the maximum stack height marker inside the paper guide. 4. Close the MP tray cover. Note: After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings, press the d button to select Tray Menu, and match the MP Tray Size and MP Type settings to the loaded paper size. 8 Handling Paper and Originals Using the Optional 500-Sheet Paper Cassette Unit Follow these steps to load paper into the optional Paper Cassette Unit: 1. Pull out the optional paper cassette. 2. Pinch the knob in the front as you slide the paper guides outward. Loading Paper 9 3. Align the edges of your paper stack, then load it in the center of the cassette with the short edge first and the printable surface facing up. Note: When loading paper, do not exceed the maximum stack height marker inside the paper guide. 4. Pinch the knob in the front as you slide the paper guide inward against the paper stack for a snug fit. 10 Handling Paper and Originals 5. Slide the cassette back in. Note: After loading paper, press the Setup button on the control panel, press the r button to select Printer Settings, press the d button to select Tray Menu, and match the LC Tray Size and LC Type settings (Lower Cassette) with the loaded paper size. Removing Printouts from the Output Tray The output tray is located on the top of cover B and can hold up to 250 sheets. Since printouts are output face-down, this tray is also referred to as the face-down tray. Stopper Note: If your printouts do not stack neatly, open the stopper on the extension tray. Loading Paper 11 Selecting Your Paper Source You can specify a paper source manually or set up automatic paper source detection (recommended). To manually select a paper source for Windows, access the printer driver properties, click the Basic Settings tab, and select the paper source that you want to use from the Paper Source list. Then click OK. (For details see page 19.) To manually select a paper source for Macintosh®, access the printer driver, select Printer Settings from the drop-down list, and click the Basic Settings tab. Then select the paper source that you want to use from the Paper Source list and click OK. (For details, see page 23.) To set up automatic paper source detect, select Auto Selection from the Paper Source list as described above. The product will search for a paper source containing the specified paper size in the MP tray. If the optional 500-Sheet Paper Cassette Unit is installed, then it will also search its cassette. Note: If you select paper size or paper source settings in your application, these settings may override the printer driver settings. Selecting a Paper Tray Before you load paper you need to select a paper tray based on whether you're printing or copying and the size of paper you're printing or copying onto. The available paper types for copying are not the same as those for printing. Depending on the paper source, available paper types differ. When cop ...