Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine...................................... Setting up paper .............................................. Installing Printer Driver ..................................... Document and paper handling ............................. Making copies ................................................ Maintenance .................................................. Troubleshooting feed and copy issues .................... Sending and receiving faxes ............................... Speed dialing ................................................. Troubleshooting fax issues ................................. Printing with CAPT ........................................... Checking the status of a print job.......................... Troubleshooting CAPT issues............................... Set-up Instructions Basic Guide Fax Guide Only for the imageCLASS D880 model Printer Guide · Guides with this symbol are PDF manuals included on the accompanying CD-ROM. NOTE · The machine shown in this guide is the imageCLASS D880 model. · To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com). Copyright Copyright ©2004 Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electric, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc. Trademarks Canon is a registered trademark and UHQ (Ultra High Quality) is a trademark of Canon, Inc. As an ENERGY STAR® Partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. i Laser Safety This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous laser radiation. Since radiation emitted inside the machine is completely confined within protective housings, and external covers, the laser beam cannot escape from the machine during any phase of user operation. CDRH Regulations The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States. CAUTION · Use of controls, adjustments or performance of procedures other than those specified in this user's guide may result in hazardous radiation exposure. This label is attached to the laser scanner unit inside the machine and is not in a user access area. FCC (Federal Communications Commission) · This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. ii Disclaimer The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. Legal Limitation on Usage of Your Product and the Use of Images Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance. · · · · · · · · · · · · · · · · Paper Money Traveler's Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps (canceled or uncanceled) Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps (canceled or uncanceled) Selective Service or Draft Papers Bonds or Other Certificates of Indebtedness Checks or Drafts Issued by Governmental Agencies Stock Certificates Motor Vehicle Licenses and Certificates of Title Copyrighted Works/Works of Art without Permission of Copyright Owner iii Set-Up Help & Product Registration (USA) Before you unpack your new copier, CALL 1-800-828-4040 for help with set-up and operation. You can also register your copier with us. Call the Canon USA Consumer Information Center between 8 a.m. and 8 p.m. EST, Monday through Friday, except holidays. Machine Model: imageCLASS ________________ Serial Number: ________________________ If you have any problems with your copier, DO NOT return it to your retailer. Call 1-800-828-4040. Canon Information Center in Canada Should service be necessary please call the following number for information regarding Personal Copier Authorized Service Facilities. Canon Canada Inc. 6390 Dixie Road, Mississauga, Ontario L5T 1P7 Call 1-800-OK-CANON Supplies & Accessories Call or visit your local retailer/dealer for genuine Canon supplies. You can also order genuine supplies and accessories for your Copier from Canon. Call us at: 1-800-828-4040 Canon USA Consumer Information Center 1-800-OK-CANON Canon Canada Information Center Please have your credit card ready. Local sales tax, shipping and handling charges are added to each order. Express shipments are available. Cartridges Canon L50 Cartridge Trays & Cassettes Output Tray LTR/LGL Cassette: 500 sheets Power Cord Transparencies Canon Type E * All items subject to availability. Note: Accessories are also available for other Canon consumer products. iv Contents Chapter 1: Introduction Customer Support .............................................1-1 Important Safety Instructions ...........................1-1 Main Components of the Machine ...................1-4 Control Panel.....................................................1-6 Standby Display ................................................1-7 Energy Saver Mode ..........................................1-8 Setting the Energy Saver Mode Manually .....1-8 Restoring from the Energy Saver Mode ........1-8 Chapter 2: Paper Handling Print Media Requirements.................................2-1 Printable Areas...............................................2-2 Loading Paper ..................................................2-3 Loading Paper in the Cassette ......................2-3 Adjusting a Cassette to Hold a Different Paper Size ................................................................2-5 Loading Paper in the Multi-purpose Tray.......2-6 Loading Envelopes in the Multi-purpose Tray ................................................................2-7 Chapter 3: Document Handling Documents You Can Copy ...............................3-1 Scanned Area of a Document........................3-2 Setting Up Documents ......................................3-3 Placing a Document on the Platen Glass......3-3 Loading Documents in the ADF.....................3-4 The Paper Path of the Automatic Document Feeder............................................................3-4 Chapter 4: Making Copies Documents You Can Copy ...............................4-1 Copying Documents .........................................4-1 Canceling the Copy Job.................................4-2 Making Multiple Copies .....................................4-3 Selecting the Paper Feeding Location (Cassette or Multi-purpose Tray) ...................4-3 Setting Enlarging/Reducing ...........................4-5 Setting the Image Quality ..............................4-6 Adjusting the Copy Exposure ........................4-6 Special Features ...............................................4-7 Collate Copy ..................................................4-7 2 on 1 Copy ...................................................4-9 Reserve Copy ..............................................4-11 Two-Sided Copy...........................................4-13 Chapter 5: Maintenance Periodic Cleaning ..............................................5-1 Cleaning the Exterior .....................................5-1 Cleaning the Scanning Area ..........................5-1 When to Replace the Cartridge.........................5-4 Copy Yield......................................................5-5 Handling and Storing the Cartridge .................5-5 Replacing the Cartridge ...................................5-7 The Clean Earth Campaign...............................5-9 U.S.A. PROGRAM ..........................................5-10 Packaging ....................................................5-10 Shipping .......................................................5-11 CANADA PROGRAM ­ CANADA PROGRAMME ..........................5-12 Transporting ....................................................5-13 Chapter 6: Troubleshooting Clearing Jams ...................................................6-1 LCD Messages .................................................6-4 Paper Feeding Problems ..................................6-5 Copying Problems ............................................6-7 Print Quality Problems .....................................6-7 Printing Problems .............................................6-9 General Problems .............................................6-9 If You Cannot Solve the Problem ...................6-10 Chapter 7: Setting the Additional Functions Understanding the "Additional Functions" ........7-1 Accessing the Additional Functions ..............7-1 Menu Descriptions ........................................7-2 Appendix: Specifications .........................A-1 Index ...............................................................I-1 v Type Conventions Used in This Guide Please read the list below of symbols, terms, and abbreviations used in this guide. WARNING CAUTION · Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. In order to use the machine safely, always pay attention to these warnings. · Indicates a caution concerning operations that may lead to injury to persons or damage to property if not performed correctly. In order to use the machine safely, always pay attention to these cautions. · Indicates an operational warning or restriction. Be certain to read these items to operate the machine correctly, and to avoid damage to the machine. IMPORTANT · Indicates a note for operation or an additional explanation. Reading these is highly recommended. NOTE ( p. n-nn) Set-up Instructions Fax Guide* Printer Guide machine default document or fax* menu A number preceded by an arrow and enclosed in parenthesis refers to a page in this guide where more information on the topic of the previous sentence can be found. Refer to the Set-up Instructions for details o ...