Table of Contents .......... Welcome to Cingular Overview: Your Palm® TreoTM 680 smart device 1 1 Setup Insert the battery Complete setup 2 2 3 Navigation Wake up the touchscreen and turn it off Move around the touchscreen Use the keyboard Open applications 4 4 5 6 8 Your phone Turn your phone on and off Open the Phone application Make and receive calls Set up voicemail What can I do when I'm on a call? 9 9 9 10 11 12 Your email Choose the best email option Set up personal email Set up corporate email 14 14 14 16 Treo 680 i .......... Synchronization Why synchronize information? Synchronize for the first time 22 22 22 Your Contacts, Calendar, Messages, and Web Contacts Calendar Messaging Web browser 24 24 26 27 28 Troubleshooting Tips and Tricks Keyboard Phone Data Typing Browser Navigation General 30 32 32 32 33 33 34 34 34 Status indicators 35 ii Welcome to Cingular Overview: Your Palm® TreoTM 680 smart device Overview: Your Palm® TreoTM 680 smart device Stylus 5-way navigator and Center button Earpiece Indicator light (phone and charge indicator) Volume Side button Send Phone Calendar Power/End Applications Messaging Menu Microphone Multi-connector Headset jack Stylus Infrared (IR) port Ringer switch Treo 680 1 Setup Insert the battery .......... Tip Your phone won't work without a SIM card. The SIM card is usually preinstalled in your Treo 680, unless you're upgrading from another Cingular phone. Check the SIM card tray to see if the SIM card is installed. The SIM card tray is tucked away in a drawer in the battery compartment. See "I need to insert my SIM card" on page 30 for more info. If you need a SIM card, call Cingular at: 1-800-331-0500. Insert the battery 1. Remove the battery door. 2. Insert the battery into the compartment. Press battery door release Align battery contacts with compartment contacts 3. Slide the battery door back into place. 4. Connect the charger. The touchscreen on your Palm® TreoTM 680 smart device turns on. Wait for the progress bar to fill and the language selection screen to appear. 2 Complete setup Complete setup 1. Select the language you want to use. 2. Follow the onscreen instructions to set the date and time. Note: If you want your Treo 680 to obtain the date, time, and time zone from the local network, accept the default setting on the Date & Time screen. .......... Tip You need a highspeed data plan for email, web browsing, and multimedia messaging. Find out if you have a plan by checking your Cingular bill or calling Cingular: dial 611 from your Treo 680 or call 1-800-331-0500 from any phone. Tip Need help setting up your Treo 680? Call the Palm Setup Help desk for Cingular customers at 1-800-331-0500. 3. When the setup is complete, press Applications Quick Tour . and select 4. RECOMMENDED: Complete the Basics and Phone sections before proceeding. Note: If your Treo 680 doesn't turn on after you charge it, do a soft reset by removing the battery and reinserting it. For more information on resetting your Treo 680, see Your Palm Treo 680 Smart Device User Guide on the CD. Treo 680 3 Navigation Wake up the touchscreen and turn it off .......... Did You Know? Pressing Phone, Calendar, or Messaging wakes up the touchscreen and opens the corresponding app. Pressing Applications wakes up the touchscreen and opens Applications View. Did You Know? You can set how long the touchscreen stays on. Press Applications, select Preferences, select Power, and then adjust the Auto-off after setting. Wake up the touchscreen and turn it off The phone and the touchscreen of your Palm® TreoTM 680 smart device can be turned off and on separately. When you wake up the touchscreen and leave the phone off you can use only the organizer features, for example, when you're on a plane and want to look at your calendar, play MP3 files, or write email offline. If you're taking your Treo 680 out of the box and turning it on for the first time, the phone is already on. You just need to wake up the touchscreen. 1. Press and release Power/End wake up the touchscreen. to Power/End Center 2. Press Center to turn off Keyguard. 3. Press and release Power/End to turn off the touchscreen and lock the keyboard. 4 Move around the touchscreen Move around the touchscreen To move around the touchscreen on your Treo 680, you can use the 5-way navigator, or you can tap items on the touchscreen with the stylus. The 5-way includes the following buttons: Center Up .......... Did You Know? On most screens, one item--a button, a list entry, or a check box--is highlighted by default. Tip If the item you want doesn't appear on the touchscreen, try tapping the onscreen scroll arrows to view more info. Left Right Down Highlight and select items The highlight identifies which item is affected by your next action. Use Left , Right , Up , and Down on the 5-way to move the highlight from one item to another. The highlight can take two forms: A border glow around an entire screen, an onscreen button, or a pick list; and light text on a dark background. After highlighting an item, you can select (activate) it by pressing Center , or by tapping it with the stylus. When an entire screen is highlighted, switch the highlight to the first item by pressing Center . Treo 680 5 Use the keyboard .......... Tip Most menu items have a shortcut. To use a menu shortcut, press Menu + the shortcut letter. For example, in Calendar, you can press Menu + D to delete an event. Select menu items Many applications have menus to give you access to additional features. These menus are usually hidden from view, but they appear when you press Menu . 1. Press Menu to display an application's menus. 2. Press Right and Left switch between menus. 3. Press Up and Down to to highlight a menu item. to Menu shortcut letter 4. Press Center to select the menu item, or press Menu close the menu and cancel your selection. Use the keyboard Backlight (Option + P) Backspace Option Shift/Find Return Menu Space Alt 6 Use the keyboard Enter lowercase and uppercase letters · To enter lowercase letters, press the key you want. · To enter an uppercase letter, press Shift/Find and then press a letter key--no need to hold Shift/Find while entering the letter. · To turn Caps Lock on, press Shift/Find twice. The following symbol appears . To turn it off, press Shift/Find once. .......... Did You Know? Some application views automatically default to Option Lock, such as the Dial Pad tab in the Phone application. In this case, you do not need to press Option to enter numbers. Tip Alternate characters are grouped by their similarity to the base key. For example, the alternate characters for the E key are: É, È, Ë, and Ê. Enter numbers, punctuation, and symbols Numbers, punctuation, and symbols appear above the letters on the keys. To enter these characters, do one of the following: · Press Option hold Option Symbol Letter , and then press the key with the character--no need to while pressing the second key. twice. The following symbol once. · To turn Option Lock on, press Option appears . To turn it off, press Option Enter more symbols and accented characters 1. Enter the character that corresponds to the character you want. 2. Press Alt . 3. Highlight the character you want on the pop-up list, and then press Center to select the highlighted character. Note: To enter characters such as _ · \ % =, press Alt at the beginning or end of a line. Treo 680 by itself, after a space or 7 Open applications .......... Tip In Applications View, you can enter the first few letters of an application name to highlight it. For example, if you press P, it highlights Phone; if you then press R, it highlights Prefs. If you pause and then press R, it highlights the first application that starts with R. Did You Know? Press Applications repeatedly to cycle through various categories of applications. Open applications When you open an application using a quick button or Applications View, you automatically close the application you were previously using and save any information you created in that app. Use the quick buttons Calendar The front of your Treo 680 Phone has three quick buttons that open applications. The fourth button opens Applications View. Messaging Applications Use Applications View You can access all available applications through Applications View. 1. Press Applications . 2. Use the 5-way to highlight the application you want to use. 3. Press Center application. to open the selected 8 Your phone Turn your phone on and off Turn your phone on and off When your phone is on, it is connected to the Cingular network (provided you're in a coverage area) so that you can make and receive phone calls and use wireless services, such as email, messaging, and the web browser. During initial setup, your phone is automatically turned on, so you can use wireless services right away. If you turn off your phone, you can still use the organizer and media features such as Calendar and Pics&Videos. 1. Wake up the touchscreen. 2. Press and hold Power/End your phone. to turn on Status icons .......... Tip If you're outside a coverage area, No Service appears in the upper-left corner and the indicator light flashes red. Tip Don't remember your mobile phone number? To find your phone number, press Phone, press Menu, select Options, and then select Phone Info. Main tab You know your phone is on and that you're inside a coverage area when you see the signal strength icon at the top of the Main tab of the Phone app. Note: If you're prompted for a PIN code, your SIM card is locked. If you don't know your PIN code, ask Cingular to provide you with the PIN code. 3. Press and hold Power/End again to turn off your phone. You know your phone is off when you see Phone Off at the top of the Main tab of the Phone app. Open the Phone application Press Phone to display the Main tab in the Phone application. Treo 680 9 Make and receive calls .......... Did You Know? Make and receive calls To make and receive calls, your phone must be on. When your phone is off, your incoming calls go to voicemail. If the headset is attached, you can press the headset button to answer a call and to end a call. (The headset button may work differently on headsets other than the one provided with your Treo 680.) Dial using the keyboard 1. Press Phone 2. If prompted, press Center to turn off Keyguard. 3. Use the number keys on the keyboard to enter the phone number. 4. Press Send 5. Press Power/End . Send Phone Number keys Power/End Center to make the call. to end the call. Answer calls To answer a call, press Send select Answer. or 10 Set up voicemail Ignore calls To ignore a call, do one of the following: Send the call to voicemail: Press Power/End or select Ignore. .......... Tip Pressing Phone silences the ringer, but it does not answer the call. Tip If you can't connect to the Cingular voicemail system, contact Cingular for assistance: dial 611 from your Treo 680 or call 1-800-331-0500 from any phone. Tip You can also access the Cingular voicemail system by selecting the Favorites tab and then selecting the Voicemail favorite. Send the caller a text message: Select Ignore with Text. This option sends the call to voicemail and opens a text message addressed to the caller. (Sending text messages to land-line phones may not be supported.) Silence the ringer To silence the phone while it is ringing, do one of the following: · Press any key except Send, Power/End, or the 5-way. · Slide the Ringer switch to the Sound Off position. Set up voicemail Your Cingular service includes voicemail. Keep in mind that airtime and other charges apply when using voicemail from your Treo 680. 1. Press Phone . 2. Press and hold 1 to dial the Cingular automated voicemail system. 3. Follow the voice prompts to set up your voicemail. To retrieve your voicemail later, press Phone hold 1. and then press and Treo 680 11 What can I do when I'm on a call? .......... Tip While a call is in progress, press the Volume button on the side of your Treo 680 to adjust the call volume. Did You Know? When you use a headset or a hands-free device, it's easy to use other applications during a call. Tip If you're using a wired headset, simply unplug the headset to switch to holding your Treo to your ear. What can I do when I'm on a call? When you make or receive a call, Active Call View appears. Caller ID photo (if assigned) Caller's name and number Call duration Call status Button label Use the 5-way buttons: 0 or stylus to select any of the following onscreen Turns on the speakerphone so you can check your calendar, look up contact info, take notes, and use other features during a call. Turns off the speakerphone when it is on. Replaces the Speakerphone button when you use a Bluetooth® hands-free device. Select this button to stop using the hands-free device. 12 What can I do when I'm o ...