HP Compaq Business Desktop dc7700 Software Overview September 2006 Abstract ............................................................................................................................................ 2 Definition of Terms ............................................................................................................................... 2 Operating System Support .................................................................................................................... 3 Microsoft Windows XP.................................................................................................................. 3 Microsoft Windows 2000 ............................................................................................................. 7 Microsoft Windows NT ................................................................................................................. 8 ROM BIOS Information......................................................................................................................... 8 Additional BIOS Highlighted Features ............................................................................................. 9 Common Image Considerations............................................................................................................. 9 Software Image Development on dc7700 Stable Products ........................................................................ 9 Software delivery............................................................................................................................... 10 HP Worldwide Web site and download facility ............................................................................. 10 HP Restore Plus! CD.................................................................................................................... 10 Software enhancements...................................................................................................................... 10 HP Client Manager Software ....................................................................................................... 11 Video........................................................................................................................................ 11 Audio ....................................................................................................................................... 11 DMI Transition ........................................................................................................................... 11 User manuals ............................................................................................................................. 12 General Software Image Contents ....................................................................................................... 12 Microsoft Windows Operating System Software ............................................................................ 13 Hardware/OEM specific drivers and files ..................................................................................... 13 HP Specific Applications ............................................................................................................. 13 Other typically preinstalled applications........................................................................................ 13 Examining the Image Contents ..................................................................................................... 14 Examining the INFO.BOM file (OS-independent)............................................................................ 14 HP Branded XP Help and Support Module..................................................................................... 15 Feature Overview ....................................................................................................................... 15 Preloaded Components ............................................................................................................... 16 Additional Software ........................................................................................................................... 18 Frequently asked questions ................................................................................................................. 19 For more information.......................................................................................................................... 21 Abstract The purpose of this white paper is to present both an overview of the preinstalled software operating system support along with a brief description of major software components and features. This white paper covers the new HP Compaq Business Desktop dc7700 models, along with a comparison to HP Compaq Business Desktop dc7600 and the HP Compaq Business Desktop dc7100. Definition of Terms Preinstalled applications ­ Applications that are installed in the factory and are ready to use immediately. Preloaded applications ­ Applications from HP that are loaded on the hard drive in an uninstalled state; the user must install the application manually before it can be used. The HP Software Setup application provides a simple interface to access the uninstalled applications. Software Setup ­An application provided by HP that makes it easier to locate and install software that is preloaded (not preinstalled) on the hard drive. Product family ­ A set of form-factor types within a numerically-defined series. For example, the HP Compaq Business Desktop dc7700 Series consists of the HP Compaq dc7700 Convertible Minitower Business PC, HP Compaq dc7700 Small Form Factor Business PC, and the HP Compaq dc7700 Ultra-slim Desktop Business PC. QFE ­ Often referred as QFE's or quick fixes, Microsoft calls them Quick Fix Engineering Software Updates. The QFE's are important software updates provided by Microsoft and many are included in operating system images provided by HP. Restore Plus! CD ­ System recovery media provided by HP as ISO files in a partition on HDD. Users can burn these files onto a set of CD's that allow a user to re-image the system back to its factory state. HP Backup & Restore Manager ­ application software that facilitates creation of the Restore Plus! CD sets as well as provides full disaster recovery and backup/restore functionality. Standalone service packs ­ A large collection of QFE's from Microsoft that are grouped together to provide a significant update to an existing Microsoft operating system. Sysprep (System preparation tool)--A Microsoft tool that prepares the operating system for imaging. This tool must be run before imaging a system and then deploying that image. Sysprep.exe can be found on your operating system CD obtained either from HP or Microsoft. Sysprep, as well as other useful documentation and tools, is contained in the named deploy.cab, located in the support\tools directory. HP Compaq dc7700 Software Overview Whitepaper 2 Operating System Support Operating systems preinstalled1 with the dc7700 series include one of the following: · Microsoft Windows© XP Professional Edition with Service Pack 2 · Microsoft Windows XP Home Edition with Service Pack 2 Operating systems with Limited Supported2 for the dc7700 series include: · Windows 2000 with Service Pack 4 Operating systems NOT supported but have been tested and documented3 for the dc7700 series include: · None Operating systems NOT supported4 (not a complete list) by HP for the dc7700 series include: · IBM OS/2 · · · · Windows 95 Windows Me Windows NT Windows 98SE Operating systems certified5 for the dc7700 series include: · Red Hat Enterprise Workstation 3.0 (post launch availability) · · SUSE Linux Desktop (post launch availability) Novell Netware client (post launch availability) Microsoft Windows XP The dc7700 series will launch with a choice of Microsoft Windows XP Professional with Service Pack 2 or Windows XP Home Edition Service Pack 2 preinstalled. Below is a table highlighting software components added to the dc7700 compared to previous generation products and can be used by IT Professionals as a guide to note driver changes within the Windows XP operating system. 1 Pre-installed support is defined as follows: 1) Operating System offered for sale pre-installed on system, 2) drivers fully WHQL certified, and 3) drivers posted to WEB (www.hp.com) at product announcement. 2 Limited Support is defined as follows: 1) Operating System is not offered pre-installed, 2) critical sub-system drivers are available on web/CD within 30 days of product announcement (critical sub-systems include NIC, audio, video.) 3 Test & Document Support is defined as follows: 1) OS is loaded and tested in a "will it run criteria", 2) no driver development, 3) problems are documented, 4) no integration testing and 5) no support provided by HP. 4 Not Supported is defined as follows: 1) No loading of Operating System, 2) no testing and 3) no issue documentation. 5 Certified is defined as follows: 1) Hardware is provided to vendor for testing and certification, 2) all drivers are OS vendor dependant, no support provided by HP, and 3) certification is posted to vendor Web site. HP Compaq dc7700 Software Overview Whitepaper 3 Table 1 Windows XP Software Component Version Comparison Windows XP Driver Comparison Name ROM BIOS ROM Firmware for dc7100 ROM Firmware for dc7600 ROM BIOS Audio Drivers ADI AC97 Integrated Digital Audio Realtek HD Audio Driver Communications Drivers Agere Systems PCI Soft Modem Broadcom Drivers for Windows XP and 2000 HP WLAN 802.11a-b-g PCI WL500 Intel(R) PRO/1000 MT Drivers for Windows XP Belkin Wireless NIC Driver 2.1.65 9.52.0.0 9.4.21.0 2.1.47 8.27.1 6.4.16.1 4.1.2.71 2.1.45.10 7.73 2.4.225 6.4.16.1 5.10.0.5275 5.10.0.5121 5.12.1.4070 786E1 1.05 786D1 786C1 dc7700 Version dc7600 Version dc7100 Version Graphics Drivers ATI Radeon Graphics Driver PCI Express Intel(R) 915G Express Chipset Family Intel(R) 965G Express Chipset Family Intel(R) Broadwater XPDM Graphics nVidia Graphics Drivers - Windows XP nVidia Rel 60 Driver - Windows XP nVidia LPG Graphics Drivers - Windows XP nVidia NVS280 PCI Registry Patch Input Drivers Modular Access Keyboard Software USB Serial Converter Driver HP Modular USB Smartcard Keyboard Adapter HP USB Smartcard Keyboard Adapter 4.30.0.1 5.00 5.00 1.0.2146.0 4.2x.01 8.261.4.0 6.14.10.4642 8.4.7.8 8.11.5-050405a-022 6.14.10.4299 61.88 1.01 8.01 6.14.10.3829 61.88 61.71 - HP Compaq dc7700 Software Overview Whitepaper 4 OS Support / Microsoft QFE's Microsoft DirectX 9.0b Q815304 - Microsoft Windows Fix for S4 function broken on SP2 Microsoft Explorer Hang during PnP fix - KB314405 Microsoft HTML Help Topics fix - Q811630 Microsoft IE6 SP1 November 03 Cumulative patch - Q824145 Microsoft Messenger Vulnerability fix - Q828035 Microsoft Windows DMA Downshift Fix Microsoft Windows XP Service Pack 1 Hot fixes Monitor INF and ICM Files Multiple Fixes In RPC - Q824146 Chinese Quad Byte Support Dot Net for Windows XP Pro Intel Chipset Support for Windows NTFS Security Update Q828028 Microsoft Vulnerability within ASN fix Q828741_Cumulative Update_Vulnerability within RPC_DCOM fix Security Update_Vulnerability within Microsoft Windows fix_Q835732 Set Video Refresh rate. Sun Java USB 2.0 Upgrades for Windows XP Windows XP MUI Pack - BULGARIAN Windows XP MUI Pack - CROATIAN Windows XP MUI Pack - ESTONIAN Windows XP MUI Pack - LATVIAN Windows XP MUI Pack - LITHUANIAN Windows XP MUI Pack - ROMANIAN Windows XP MUI Pack - SLOVAKIAN Windows XP MUI Pack - SLOVENIAN Windows XP MUI Pack - THAI Windows XP SATA Fix Q812415 Windows XP Unchecked Buffer in Windows Shell Fix Q329390 WinXP ICH5 Intelide.sys Fix Q885222 Performance of 1394 devices may decrease after installing Windows XP SP2 3 mode floppy driver for Windows 2000/XP Q886199 ­ Fix for RDC Audio redirect failure Q888111 - Updated UAA audio package for XP SP2 Q889673 DEP enabled XP2 system may fail resuming from sleep Q895246 ­ Fix for DhcpRequestParams function broken on SP2 Q9909095 - System occasionally does not hibernate Q923232 Microsoft Write Combining fix for XP SP2 1.00 2.00 a 2 1.10 1.2.1.3 (integrated into SP2 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) (integrated into SP2) (integrated into SP2) (integrated into SP2) 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.20 1.00 2.00 A 1 1.10 6.00 1.02 1.00 1.00 1.00 1.2.1.3 1.4.2_03 (integrated into SP2) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) 1.00 A (XP Pro only) (integrated into SP2) (integrated into SP2) (integrated into SP2) 1.00 1.00 1.00 1.00 1.00 1.00 1.20 1.00 2.00 A 1 1.10 6.00 1.02 1.00 1.00 1.00 1.2.1.3 1.4.2_03 ...