5400 Series All-In-One Setup Solutions January 2007 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Edition notice January 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. © 2007 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Setup Solutions This guide contains information about: · "Safety information" on page 3 · "Finding information about the printer" on page 3 · "Using the control panel buttons and menus" on page 6 · "Changing print cartridges" on page 15 · "Achieving better print quality" on page 17 · "Ordering supplies" on page 20 · "Setup troubleshooting" on page 21 · "Resetting to factory default settings" on page 24 · "Removing and reinstalling the software" on page 25 Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to a properly grounded electrical outlet that is near the product and easily accessible. Use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION--SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Use care when you replace a lithium battery. CAUTION--POTENTIAL INJURY: There is a danger of explosion if a lithium battery is incorrectly replaced. Replace it only with the same or equivalent type of lithium battery. Do not recharge, disassemble, or incinerate a lithium battery. Discard used batteries according to the manufacturer's instructions and local regulations. Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up You can find this document in the printer box or on the hardware and software. Lexmark Web site at www.lexmark.com. 3 Getting Started or Setup Solutions booklet Description The Getting Started booklet gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer. Note: If your printer supports Macintosh operating systems, see the Mac Help: Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. 1 From the Finder desktop, double-click the Lexmark 5400 Series folder. 2 Double-click the printer Help icon. The Setup Solutions booklet tells you how to solve printer setup problems. Note: These documents do not ship with all printers. If you did not receive a Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead. User's Guide Description The User's Guide gives you instructions for using the printer and other information such as: Where to find When you install the printer software, the User's Guide will be installed. Connecting the printer to a network (if supported by 2 Click View User's Guide (including Setup your printer) Troubleshooting). · Troubleshooting problems with printing, copying, 3 Click Yes. scanning, faxing, paper jams, and misfeeds An icon of the User's Guide appears on your desktop, Note: If your printer supports Macintosh operating and the User's Guide appears on the screen. systems, see the Mac Help: You can also find this document on the Lexmark Web site 1 From the Finder desktop, double-click the Lexmark at www.lexmark.com. 5400 Series folder. · · · · · · · · · Using the software (on Windows operating systems) Loading paper Printing Working with photos Scanning (if supported by your printer) Making copies (if supported by your printer) Faxing (if supported by your printer) Maintaining the printer 1 Click Start 5400 Series. Programs or All Programs Lexmark 2 Click User's Guide. If the link to the User's Guide is not on your desktop, follow these instructions: 1 Insert the CD. The installation screen appears. Note: If necessary, click Start Run, and then type D:\setup, where D is the letter of your CD-ROM drive. 2 Double-click the printer Help icon. 4 Help Description The Help gives you instructions for using the software, if your printer connects to a computer. Where to find While in any Lexmark software program, click Help, Tips Help, or Help Help Topics. Lexmark Solution Center Description Where to find Lexmark The Lexmark Solution Center software is included on To access the Lexmark Solution Center: your CD. It installs with the other software, if your printer 1 Click Start Programs or All Programs connects to a computer. 5400 Series. 2 Select Lexmark Solution Center. Customer support Description Where to find (North America) Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer. Telephone support Call us at · US: 1-800-332-4120 Monday­Friday (8:00 AM­11:00 PM EST) Saturday (Noon­6:00 PM EST) · Canada: 1-800-539-6275 Monday­Friday (9:00 AM­9:00 PM EST) Saturday (Noon­6:00 PM EST) · Mexico: 001-888-377-0063 Monday­Friday (8:00 AM­8:00 PM EST) Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer. 1 2 3 4 5 Click CUSTOMER SUPPORT. Click Technical Support. Select your printer family. Select your printer model. From the Support Tools section, click eMail Support. Request. 6 Complete the form, and then click Submit 5 Limited Warranty Description Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. Where to find (US) To view the limitations and conditions of this limited warranty, see the Statement of Limited Warranty included with this printer, or set forth at www.lexmark.com. Where to find (rest of world) Warranty information varies by country or region. See the printed warranty that shipped with your printer. 1 Click CUSTOMER SUPPORT. 2 Click Warranty Information. 3 From the Statement of Limited Warranty section, click Inkjet & All-In-One Printers. 4 Scroll through the Web page to view the warranty. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: · · · · Machine Type number Serial number Date purchased Store where purchased Using the control panel buttons and menus Using the control panel The display shows: · Printer status · Messages · Menus 6 2 3 4 6 7 8 5 1 Press 1 To · Turn the printer on and off. · Stop the print, copy, scan, or fax process. Copy Mode Access the copy default screen and make copies. Note: The mode is selected when the button light is on. 2 3 Scan Mode Access the scan default screen and scan documents. Note: The mode is selected when the button light is on. 4 Fax Mode Access the fax default screen and send faxes. Note: The mode is selected when the button light is on. 5 Photo Card Access the photo default screen and print photos. Note: The mode is selected when the button light is on. 6 Resize · In Copy mode: Change the size of a copy. · In Photo Card mode: Change the size of a photo. Display the Copy, Scan, Fax, or Photo Card menu, depending on which mode is selected. 7 8 Lighter / Darker Adjust the brightness of a copy, fax, or photo. 7 1 Press To 1 2 3 4 5 · Return to the previous screen. · Delete a letter or number. · Decrease a number. · Delete a letter or number. · Scroll through menus, submenus, or settings on the display. · Select a menu or submenu item that appears on the display. · Feed or eject paper. · Increase a number. · Enter a space between letters or numbers. · Scroll through menus, submenus, or settings on the display. · · · · Cancel a print, copy, scan, or fax job in progress. Clear a fax number or end a fax transmission and return to the fax default screen. Exit a menu or submenu, and return to the default copy, scan, fax, or photo card screen. Clear current settings or error messages, and return to default settings. 2 3 4 5 8 1 2 3 4 6 5 Press 1 To A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you want to make. In Fax mode: · · · · 2 3 Auto Answer Pause / Redial Enter fax numbers. Navigate an automated answering system. Select letters when creating a Speed Dial list. Type numbers to enter or edit the date and time shown on the display. Set the printer to answer all incoming calls when the button light is on. In Fax mode: · Display the last number dialed. Press dialed. or to view the last five numbers · Insert a three-second pause in the number to be dialed to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number. 4 5 6 Phone Book Start Color Start Black Access any of the programmed Speed Dial numbers (1­89) or Group Dial numbers (90­99). Start a color copy, scan, fax, or photo print job, depending on which mode is selected. Start a black-and-white copy, scan, fax, or photo print job, depending on which mode is selected. Using the Copy menu To access and navigate the Copy menu: 1 From the control panel, press Copy Mode. The copy default screen appears. 2 If you do not want to change a setting, press Start Color or Start Black. 3 If you want to change a setting, press 4 Press 5 Press . or . rep ...