Concord Eye-Q 2040 I am having difficulties installing the camera driver and software. What Should I do? If you encounter this issue, please uninstall the driver completely and restart you computer. Please reinstall the driver again. It's recommended you download the latest driver version from our website http://www.concordcamera.com/support/downloads/downloads.htm. There are two ways to uninstall drivers or software completely: 1.Uninstall the driver or software from Programs: & From the Start button, click Programs and choose the camera model software and driver. & From the camera software folder, select the Uninstall Wizard. When asked if you want to completely remove the program from your computer, answer Yes. A message stating that the program was successfully removed is displayed. & Click Start > Shut Down. When the Shut Down dialog box is displayed, choose Restart. & Click OK to restart your computer. 2. Uninstall the driver or software from the Control Panel: & From the Start button, click Settings > Control Panel. & Double-click Add/Remove Programs. & Highlight the desired software and click the Change/Remove button. & Proceed to the next step following the on-screen instructions. & Click Start > Shut Down. When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your computer. Does the Concord Eye-Q 2040 support Windows 98 First Edition? This camera supports Windows 98 Second Edition and higher operating system. Why doesn't the flash fire? Ensure that the flash is set to Auto Flash or Fill-in Flash. If the batteries are weak, the flash will not be able to recharge and as a result, it is not able to fire. Please turn off the camera and wait a few seconds before turning it on again. If the flash still does not fire, please replace the batteries. Concord Eye-Q 2040 How can I set the mode to TV? 1. Slide the Mode Switch to Camera Mode. 2. Press the Menu button to view the Main Menu. 3. Press until Setup is highlighted. 4. Press to enter the Setup Menu. 5. In the Setup menu press until TV is highlighted. 6. Press to change the setting to NTSC or PAL. 7. Press the Menu button to exit. How can I get better battery performance for my digital camera? This camera comes with alkaline batteries. These batteries are universal, convenient, and inexpensive. These alkaline batteries do not require a special battery charger and they can be purchased anywhere. However, they are not the most efficient when it comes to power. · When power is in short supply, it is best to avoid the camera functions that consume the most power. 1. Avoid using the LCD monitor when you want to extend the battery life. 2. Using the LCD monitor consumes the most battery power. 3. Use only the viewfinder for taking pictures. 4. Turning the zoom on and off forces the zoom lens to extend and retract with each power cycle. Avoid using the zoom when possible. 5. Avoid using the flash. 6. Use an external card reader whenever possible. 7. Take advantage of external power sources whenever you can. · Use rechargeable Nickel-Metal Hydride (Ni-MH) batteries. Have two sets of batteries, one set in the camera and one charging or in reserve for when you need to swap them out. · Store charged spare batteries in the coolest place you can find (at or above freezing) but be sure to bring cold batteries back up to room temperature before using them. · Store and use your camera and batteries as close to room temperature as you can. Note: Rechargeable batteries often get up to two times as many shots on a fresh charge.