Concord Eye-Q Easy Too 1. Can I use my camera as a web camera? This camera can be used as a web camera provided your computer runs on a Windows operating system and it also works with many popular video conferencing software titles. Please remember to select the source as "Dual-mode DSC (2770) " in the video application to launch the video mode. The web camera feature is not compatible with MAC computers. 2. Is the Concord Eye-Q Easy Too Mac OS compatible? The camera is not compatible with Mac OS. 3. What type of memory card(s) can I use with my camera? This camera does not have an external memory feature. 4. Where can I purchase accessories? You can find a handy order form and instructions under the Camera support tab on our web site. If accessories were missing or defective at the time of purchase, please contact the retailer from whom you purchased the camera. 5. I am having difficulties installing the camera driver and software. What Should I do? If you encounter this issue, please uninstall the driver completely and restart your computer. Please reinstall the software again. It's recommended you download the latest driver version from our website http://www.concord-camera.com/support/downloads/downloads.htm There are two ways to uninstall drivers or software completely: 1.Uninstall the driver or software from Programs: & From the Start button, click Programs and choose the camera model software and driver. & From the camera software folder, select the Uninstall Wizard. When asked if you want to completely remove the program from your computer, answer Yes. A message stating that the program was successfully removed is displayed. Concord Eye-Q Easy Too & Click Start > Shut Down. & When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your computer. 2. Uninstall the driver or software from Control Panel: & From the Start button, click Settings > Control Panel. & Double-click Add/Remove Programs. & Highlight the desired software and click the Change/Remove button. & Proceed to the next step following the on-screen instructions. When asked if you want to completely remove the program from your computer, answer Yes. A message stating that the program was successfully removed is displayed. & Click Start > Shut Down. & When the Shut Down dialog box is displayed, choose Restart. Click OK to restart your computer.