9245751 Issue 1 EN Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation Nokia 9300i Fax support Legal Notice Copyright © Nokia 2005. All rights reserved. Reproduction, transfer, distribution or storage of part or all of the contents in this document in any form without the prior written permission of Nokia is prohibited. Nokia and Nokia Connecting People are registered trademarks of Nokia Corporation. Other product and company names mentioned herein may be trademarks or trade names of their respective owners. Nokia operates a policy of continuous development. Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice. Under no circumstances shall Nokia be responsible for any loss of data or income or any special, incidental, consequential or indirect damages howsoever caused. The contents of this document are provided "as is". Except as required by applicable law, no warranties of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, are made in relation to the accuracy, reliability or contents of this document. Nokia reserves the right to revise this document or withdraw it at any time without prior notice. Copyright © 2005 Nokia. All rights reserved. The purpose of this document is to help you avoid problems when using the Fax application with your Nokia 9300i. It walks you through defining the right settings for the Fax application and discusses some common problems that may occur. Defining Fax settings To access the Fax application settings: 1 Select Tools Control panel Messaging Fax. 2 On the General page you can define the following: · Fax cover page -- Choose whether to use a cover page or a header for your fax messages. Note: You can also create your own fax cover page template by pressing Create new. The device asks you to name the template, after which you can edit it. You can insert your company's logo and other information in the template, for example. The fields that are part of the template are filled with the header information you enter when writing a fax message before the message is sent to the recipient. Select Template 1 to create a separate cover page. Select Full template to use a cover page that includes all the contact information of both the sender and the recipient, your remarks on the fax content, and the date. Select Header to display the sender and the recipient information and the date. Select None to use no cover page. · Send fax -- Choose whether new fax messages are sent immediately or collected in Outbox to be sent later. If you select Upon request, you must select the message from Outbox and send the fax from there. Copyright © 2005 Nokia. All rights reserved. Fax support Fax support 3 3 Press Menu to access the Advanced page, where you can define the following: · Resolution -- Choose which resolution is used in both sent and received fax messages (Standard or High). If the standard resolution does not produce results of sufficient quality, you can use the high resolution. · ECM -- Choose whether erroneous fax pages are automatically corrected during sending. The receiving device must also support ECM (Error Correction Mode) for the automatic correction to work. · Resend -- Choose whether only missed pages or all pages are resent if any pages of your message fail to be sent. calls, Divert if busy, Divert if out of reach, Divert if not answered and Divert if not available. You can define each setting separately to be either On or Off. If you turn a fax call diverting setting on, the device asks you whether to divert the fax calls to your Voice mailbox or a User defined number. If you have not defined a voice mailbox number, the device asks you to enter the number and DTMF of the voice mailbox. Divert if not answered and Divert if not available also ask you to select a time delay for the diverting. Fax support 5 While on the Advanced page, press Fax barring if you want to define the fax call barring settings Outgoing calls, Incoming calls, International calls, Incoming calls when abroad and International except home country. You can define each setting separately to be either On or Off. If you turn a fax call barring setting on, the device asks you to enter a barring password. 4 While on the Advanced page, press Fax diverting if you want to define the fax call diverting settings Divert all 4 Copyright © 2005 Nokia. All rights reserved. Some common problems that may occur when using the Fax application are discussed in this section. · Fax cover page causes problems: if you have created the fax cover page template on a compatible computer and transferred it to your Nokia 9300i, you should open the cover page in the device's Documents application and save it in the Symbian format before using it in the Fax application. If the cover page cannot be opened with the Documents application, it will not work in the Fax application either. · I cannot use the device as a fax modem: Nokia 9300i can be used as a normal modem together with a compatible computer, but it cannot be used as a fax modem. Copyright © 2005 Nokia. All rights reserved. Fax support Troubleshooting 5 ...