Using Your Documentation Your machine includes the following documentation. This documentation has been designed so that you can easily use your machine to suit your particular needs. Setting up the machine...................................... Setting up paper .............................................. Installing Printer Driver ..................................... Document and paper handling ............................. Making copies ................................................ Maintenance .................................................. Troubleshooting feed and copy issues .................... Sending and receiving faxes ............................... Speed dialing ................................................. Troubleshooting fax issues ................................. Printing with CAPT (Canon Advanced Printing Technology) .. Checking the status of a print job.......................... Troubleshooting CAPT issues............................... Set-up Instructions Basic Guide Fax Guide Only for the imageCLASS D880 model Printer Guide · Guides with this symbol are PDF manuals included on the accompanying CD-ROM. NOTE · To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com). Copyright Copyright ©2004 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc. Trademarks Canon is a registered trademark and UHQ (Ultra High Quality) is a trademark of Canon, Inc. i Super G3 is a phrase used to describe the new generation of fax machines that use ITU-T V.34 standard 33.6 Kbps* modems. Super G3 High Speed Fax machines allow transmission time of approximately 3 seconds* per page which results in reduced telephone line charges. * Approximately 3 seconds per page fax transmission time based on ITU-T No. 1 Chart (Standard Mode) at 33.6 Kbps modem speed. The Public Switched Telephone Network (PSTN) currently supports 28.8 Kbps modem speeds or lower, depending on telephone line conditions. Disclaimers The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. ii Contents Chapter 1: Introduction Customer Support..........................................1-1 Control Panel .................................................1-1 Standby Display .............................................1-3 Making Connections ......................................1-3 Connecting to the Telephone Line and an External Device ...........................................1-3 Chapter 2: Registering Information Methods of Registering Information in the Machine .........................................................2-1 Guidelines for Entering Numbers, Letters, and Symbols .........................................................2-1 Correcting a Mistake....................................2-2 Registering Required Sender Information .....2-3 About Sender Information............................2-3 Entering the Date and Time.........................2-4 Registering Your Fax/Telephone Number and Name ...........................................................2-4 Printing a List to Check Information Registered in Your Machine ........................2-5 Setting the Telephone Line Type ...................2-6 Chapter 3: Speed Dialing What is Speed Dialing? .................................3-1 Speed Dialing Methods ...............................3-1 One-Touch Speed Dialing..............................3-1 Registering Numbers for One-Touch Speed Dialing............................3-1 Changing/Deleting a One-Touch Speed Dialing Entry ................................................3-2 Coded Speed Dialing.....................................3-3 Registering Numbers for Coded Speed Dialing...................................3-3 Changing/Deleting a Coded Speed Dialing Entry ............................................................3-4 Group Dialing .................................................3-6 Creating Groups ..........................................3-6 Speed Dialing Lists ........................................3-8 Printing Speed Dialing Lists ........................3-8 Canceling the Print Out List.......................3-10 Registering a Password and Subaddress....3-11 Chapter 4: Sending Faxes Preparing to Send a Fax................................4-1 Documents You Can Fax.............................4-1 Adjusting the Quality of Your Faxes ............4-1 Dialing Methods...........................................4-2 Sending Methods ...........................................4-5 Memory Sending .........................................4-5 Canceling Sending.........................................4-6 Redialing When the Line is Busy...................4-7 Manual Redialing.........................................4-7 Automatic Redialing.....................................4-8 Sequential Broadcasting ................................4-8 Delayed Sending..........................................4-10 Confirming Transmission Status and Sending Reservation....................................4-11 Confirming Transmission Status ................4-11 Confirming Sending Reservation ...............4-11 Documents Stored in Memory .....................4-12 Printing a List of Documents in Memory ...4-12 Resending a Document in Memory ...........4-13 Printing a Document in Memory ................4-13 Deleting a Document from Memory...........4-14 Chapter 5: Receiving Faxes Different Ways to Receive a Fax ...................5-1 Setting the Receive Mode..............................5-2 Setting the Options for the FaxTel Mode.....5-3 Setting the Options for Distinctive Ring Pattern Detection Feature: DRPD.......5-5 Receiving Faxes Manually.............................5-6 Registering a Password and Subaddress for Polling .......................................................5-7 Receiving While Performing Other Tasks ......5-9 Receiving Faxes in Memory When a Problem Occurs................................5-9 Canceling Receiving ......................................5-9 Printing a Received Document in the Correct Page Order ..................................................5-10 iii Chapter 6: Special Features Special Dialing ...............................................6-1 Dialing Through a Switchboard ...................6-1 Dialing an Overseas Number (With Pauses) ..............................................6-1 Switching Temporarily to Tone Dialing.........6-2 Chapter 7: Reports and Lists Summary of Reports and Lists .....................7-1 ACTIVITY REPORT.......................................7-2 TX (Transmission) REPORT..........................7-3 MULTI TX/RX (Transaction) REPORT ........7-4 RX (Reception) REPORT ..............................7-4 Chapter 8: Troubleshooting LCD Messages ..............................................8-1 Faxing Problems ............................................8-2 Sending Problems .......................................8-2 Receiving Problems.....................................8-3 Telephone Problems ......................................8-5 If a Power Outage Occurs .............................8-5 If You Cannot Solve the Problem...................8-6 Chapter 9: Setting the Additional Functions Understanding the "Additional Functions"......9-1 Accessing the Additional Functions.............9-1 Menu Descriptions.......................................9-2 Appendix: Specifications Facsimile .....................................................A-1 Telephone....................................................A-1 Index ................................................................I-1 iv Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment A. Location Supply a suitable table, cabinet or desk. See the Basic Guide for the machine's dimensions and weight. B. Phone Line Requirements 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot be performed. 3. Order a normal business line from your telephone company's business representative. The line should be a regular voice grade line or the equivalent. Use only one line per machine. DDD (DIRECT DISTANCE DIAL) LINE -orIDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS · Canon recommends an individual line following industry standards, e.g., the 2500 (Touch Tone) or 500 (Rotary/Pulse Dial) telephones. A dedicated extension off a PBX unit without "Call Waiting" can be used with your unit. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error. NOTE C. Power Requirements This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause "electrical noise." Air conditioners, electric typewriters, copiers and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents. Connection of the Equipment This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear panel of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subjected to state tariffs. An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. See installation instructions for details. The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). v In Case of Equipment Malfunction Should any malfunction occur which cannot be corrected by the procedures described in this Fax Guide, disconnect the equipment from the telephone line and unplug the power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment. Information regarding Authorized Service Facility locations can be obtained by calling the Canon USA Consumer Information Center. (1-800-828-4040) Rights of the Telephone Company Should the equipment cause harm to the telephone network, the telephone company may temporarily disconnect service. The telephone company also retains the right to make changes in facilities and services which may affect the operation of this equipment. When such changes are necessary, the telephone company is required to give adequate prior notice to the user. FCC Notice Facsimile Transceiver, Model F188600 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept interference received, including interference that may cause undesired operation. NOTE · This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio freq ...