X5400 Series All-In-One Fax Guide 2007 www.lexmark.com Contents Introduction........................................................................................5 Finding information about the printer...........................................................................................................................5 Understanding the parts of the printer........................................7 Understanding the parts of the printer..........................................................................................................................7 Fax Setup.............................................................................................9 Getting the printer ready to fax........................................................................................................................................9 Using an RJ11 adapter .....................................................................................................................................................................9 Choosing a fax connection.......................................................................................................................................................... 12 Connecting to an answering machine.................................................................................................................................... 13 Connecting directly to a telephone wall jack ....................................................................................................................... 14 Connecting directly to a telephone wall jack in Germany............................................................................................... 15 Connecting to a computer with a modem............................................................................................................................ 16 Connecting to a telephone ......................................................................................................................................................... 17 Setting up to fax while behind a PBX ...................................................................................................................................... 18 Using a digital phone service ..................................................................................................................................................... 19 Using Fax............................................................................................20 Loading original documents on the scanner glass.................................................................................................21 Loading original documents into the Automatic Document Feeder...............................................................22 Sending a fax.........................................................................................................................................................................24 Entering a fax number .................................................................................................................................................................. 24 Sending a fax using the software.............................................................................................................................................. 24 Sending a fax using the control panel .................................................................................................................................... 25 Sending a fax while listening to a call (On Hook Dial)....................................................................................................... 25 Sending a broadcast fax at a scheduled time....................................................................................................................... 26 Receiving a fax......................................................................................................................................................................26 Receiving a fax manually.............................................................................................................................................................. 26 Setting a fax manual answer code............................................................................................................................................ 27 Using Caller ID from the control panel ................................................................................................................................... 27 Using Caller ID from the software............................................................................................................................................. 27 Receiving a fax automatically..................................................................................................................................................... 28 Receiving a fax with an answering machine......................................................................................................................... 28 Forwarding faxes.................................................................................................................................................................29 Using the Phone Book.......................................................................................................................................................29 Using the control panel Phone Book....................................................................................................................................... 29 Using the computer Phone Book.............................................................................................................................................. 30 Customizing fax settings...................................................................................................................................................30 Contents 3 Customizing settings using the Fax Setup Utility ............................................................................................................... 30 Understanding the Fax menu .................................................................................................................................................... 33 Setting Auto Answer to on.......................................................................................................................................................... 34 Setting up a fax header................................................................................................................................................................. 34 Setting up a fax footer .................................................................................................................................................................. 35 Blocking junk faxes......................................................................................................................................................................... 36 Blocking unwanted changes to fax settings......................................................................................................................... 36 Using the Fax Solutions Software ............................................................................................................................................. 37 Setting up a dialing prefix ........................................................................................................................................................... 38 Setting the distinctive ring.......................................................................................................................................................... 38 Setting the number of rings before receiving a fax automatically ............................................................................... 38 Setting up Speed Dial.................................................................................................................................................................... 39 Printing fax activity reports..............................................................................................................................................39 Ordering Cartridges.........................................................................41 Ordering print cartridges..................................................................................................................................................41 Troubleshooting...............................................................................42 Setup Troubleshooting.....................................................................................................................................................42 Incorrect language appears on the display........................................................................................................................... 42 Power button is not lit .................................................................................................................................................................. 42 Software does not install.............................................................................................................................................................. 43 Removing and reinstalling the software ................................................................................................................................ 44 Fax troubleshooting...........................................................................................................................................................45 Cannot send or receive a fax....................................................................................................................................................... 45 Can send but not receive faxes.................................................................................................................................................. 47 Can receive but not send faxes.................................................................................................................................................. 48 Printer receives a blank fax.......................................................................................................................................................... 49 Received fax has poor print quality.......................................................................................................................................... 49 Caller ID information is not displayed..................................................................................................................................... 49 Fax Error ............................................................................................................................................................................................. 49 Fax Mode Unsupported................................................................................................................................................................ 50 Remote Fax Error............................................................................................................................................................................. 50 Phone Line Busy .............................................................................................................................................................................. 51 Phone Line Error.............................................................................................................................................................................. 51 Notices................................................................................................53 Product information...........................................................................................................................................................53 Edition notice........................................................................................................................................................................53 Contents 4 Introduction CAUTION--POTENTIAL INJURY: To reduce the risk of fire, use only a 26 AWG or larger telecommunications (RJ-11) cord when connecting this product to the public switched telephone network. Finding information about the printer Publications See the Quick Setup sheet Printed Getting Started guide For Initial setup instructions that came with the printer. Additional setup instructions that came with the printer. Note: Not all products come with printed publications. Electronic User's Guide Complete instructions for using the printer. The electronic version installs automatically with the printer software. Customer support Description Where to find (North America) Where to find (rest of world) Telephone ...