User manual HP IPAQ H6300 - Frequently Asked Question

how do I...? look inside to see answers to frequently asked questions about your iPAQ Pocket PC hp iPAQ Pocket PC h6300 series 6/24/2004, 12:31 PM 360338-xx1 Onyx How Do I.book Page i Wednesday, June 23, 2004 1:34 PM 360338-xx1 Onyx How Do I.book Page i Wednesday, June 23, 2004 1:34 PM © 2004 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the U.S. and other countries. T-Mobile is a registered trademark of Deutsche Telekom AG. All other product names mentioned herein may be trademarks of their respective companies. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Hewlett-Packard products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as an additional warranty. Ä CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. How Do I...? HP iPAQ Pocket PC h6300 Series First Edition (July 2004) Document Part Number: 360338-002 360338-xx1 Onyx How Do I.book Page i Wednesday, June 23, 2004 1:34 PM 360338-xx1 Onyx How Do I.book Page i Wednesday, June 23, 2004 1:34 PM Contents How Do I Find Out What's On My CD? . . . . . . . . . . . . . . . 1 How Do I Install Microsoft ActiveSync?. . . . . . . . . . . . . . . 2 How Do I Create an ActiveSync Partnership?. . . . . . . . . . . 7 How Do I Synchronize to a PC? . . . . . . . . . . . . . . . . . . . . 12 How Do I Perform a Soft ("Normal") Reset? . . . . . . . . . . 14 How Do I Perform a Hard ("Full") Reset?. . . . . . . . . . . . . 15 How Do I Migrate Data from Palm Desktop Software to Pocket PC 2003? . . . . . . . . . . . . . . . 16 How Do I Transfer Files from My Personal Computer to My iPAQ Pocket PC? . . . . . . . 18 How Do I Insert the Subscriber Identity Module (SIM) Card Correctly? . . . . . . . . . . . . . . . . . . . . . 20 How Do I Manage Available Storage? . . . . . . . . . . . . . . . 21 How Do I Insert and Remove My Battery Correctly? . . . . 24 How Do I Maximize Battery Life? . . . . . . . . . . . . . . . . . . 26 How Do I Check the Battery Charge Level? . . . . . . . . . . . 27 How Do I Use the Built-in Digital Camera in My iPAQ Pocket PC to Take and Send Pictures? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 How Do I View Pictures That I've Already Taken? . . . . . 31 How Do I Save Pictures to a Memory Card?. . . . . . . . . . . 32 How Do I Send Pictures Using Picture Messaging (MMS) or E-mail? . . . . . . . . . . . . . . . . . . . . . . 33 How Do I Find Out More About Expansion Cards? . . . . . 34 How Do I Place and Receive Phone Calls? . . . . . . . . . . . . 35 How Do I Set Up and Access My Voicemail?. . . . . . . . . . 38 How Do I Make a Conference Call? . . . . . . . . . . . . . . . . . 38 How Do I Change My Phone Services Settings?. . . . . . . . 39 360338-xx1 Onyx How Do I.book Page ii Wednesday, June 23, 2004 1:34 PM Contents How Do I Change The Call Forwarding Settings? . . . . . . How Do I Communicate If I am Using a Headset? . . . . . . How Do I Use the Wireless Features of My iPAQ Pocket PC?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . How Do I Use Wi-Fi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . How Do I Set Up My iPAQ Pocket PC to Connect and Browse the Internet through a Wi-Fi HotSpot? . . . . . . . . . . . . . . . . . . . . . . . . . How Do I Connect to a T-Mobile HotSpot? . . . . . . . . . . . How Do I Use Bluetooth? . . . . . . . . . . . . . . . . . . . . . . . . . How Do I turn on Bluetooth?. . . . . . . . . . . . . . . . . . . . . . . How Do I Use Bluetooth to Transfer Files to Another Pocket PC, Computer, or Printer? . . . . . . How Do I Send and Receive Text Messages? . . . . . . . . . . How Do I Recognize and Filter Spam Text Messages (SMS)? . . . . . . . . . . . . . . . . . . . . . . . . . . . How Do I Set Up T-Mobile Alerts?. . . . . . . . . . . . . . . . . . How Do I Protect My iPAQ Pocket PC from Screen Damage or Cracking? . . . . . . . . . . . . . . . . . . How Do I Find the Product ID and Serial Number of My iPAQ Pocket PC? . . . . . . . . . . . . . . How Do I Find Information On Topics Not Covered in This Booklet? . . . . . . . . . . . . . . . . . . . . . . 39 40 41 43 48 49 51 52 54 56 57 58 58 59 61 360338-xx1 Onyx How Do I.book Page 1 Wednesday, June 23, 2004 1:34 PM This document is intended to answer the most frequently asked questions regarding the HP iPAQ Pocket PC h6300 Series. For complete setup and installation instructions, refer to the Welcome Guide in the box or the User's Guide located on the Companion CD. For further support, visit the T-Mobile website at www.t-mobile.com/help. How Do I Find Out What's On My CD? The Companion CD is located in the box and contains: Microsoft ActiveSync 3.7.1 Microsoft Outlook 2002 HP iPAQ Pocket PC h6300 Series User's Guide How Do I...? (this document) Know Your Options (Accessories Information) Important Safety Information 1 360338-xx1 Onyx How Do I.book Page 2 Wednesday, June 23, 2004 1:34 PM All of the software and documents are designed to be installed on your personal computer to enhance your ability to use your iPAQ Pocket PC to its fullest potential. The CD also contains Microsoft add-on software applications and Pocket PC enhancements that can be installed directly onto your Pocket PC for use on the go. Note: It is recommended that you save the original packaging for the CD because the Microsoft product key for installing Microsoft Outlook is located on the sticker on the CD packaging. You will need that information if you ever need to reinstall Outlook on your personal computer. How Do I Install Microsoft ActiveSync? Microsoft ActiveSync, located on the Companion CD, is software that allows your iPAQ Pocket PC and your personal computer to communicate with each other by setting up a partnership. Before you insert your iPAQ Pocket PC into the USB Synchronization Cradle/Charger, you must first install ActiveSync onto your personal computer. Note: If you have previously installed ActiveSync on your computer, you do not have to uninstall the software to proceed with installing the latest version of ActiveSync. To install Microsoft ActiveSync, follow the steps below: 1. First insert the Companion CD that came with your Pocket PC into the CD-ROM drive on your personal computer. Be sure to do this before inserting your iPAQ Pocket PC into the USB Synchronization Cradle/Charger. If the CD starts automatically, proceed to step 3. 2 360338-xx1 Onyx How Do I.book Page 3 Wednesday, June 23, 2004 1:34 PM 2. If the CD doesn't start automatically (auto run), click Start > Run > Browse on your personal computer. Select setup.exe from the list of files, then click Open > OK to run the Setup program. 3. Click the small arrow in the center of the opening image, or wait a few moments for the Getting Started with Your Pocket PC screen to appear. 3 360338-xx1 Onyx How Do I.book Page 4 Wednesday, June 23, 2004 1:34 PM 4. Click Start Here. Five options are displayed: Overview Install Outlook 2002 Install ActiveSync 3.7.1 Register your iPAQ Pocket PC Main Menu 5. If you do not already have Microsoft Outlook 98 or higher installed on your personal computer and you want to synchronize your calendar, contacts, inbox, notes, and/or tasks, select Install Outlook 2002 and follow the onscreen instructions to install it on your personal computer. To determine what version of Outlook is installed on your personal computer, click Start > Programs > Microsoft Outlook > Help > About Microsoft Outlook. 4 360338-xx1 Onyx How Do I.book Page 5 Wednesday, June 23, 2004 1:34 PM Note: Microsoft Outlook Express will not work with the iPAQ Pocket PC and ActiveSync. If you decide to upgrade from an older version of Microsoft Outlook to Outlook 2002, all your personal settings are saved and reloaded during the upgrade process. 6. Once Microsoft Outlook is installed on your personal computer, select Install ActiveSync 3.7.1 from your CD menu and read the "Product Detail and Installation Guidelines." Click Install > OK. 5 360338-xx1 Onyx How Do I.book Page 6 Wednesday, June 23, 2004 1:34 PM 7. When the File Download window is displayed, click Open. 8. When the Set Up Microsoft ActiveSync 3.7.1 window is displayed, follow the onscreen instructions to complete the installation. 6 360338-xx1 Onyx How Do I.book Page 7 Wednesday, June 23, 2004 1:34 PM You will know ActiveSync installed successfully when you see the Set Up a Partnership screen. Refer to the next section, "How Do I Create an ActiveSync Partnership?" for more information. Note: If you are having trouble installing ActiveSync and have firewall software installed, try disabling the firewall software during the ActiveSync installation, then enabling it again after installation is complete. If you are connected to a corporate firewall, contact your network administrator for assistance. How Do I Create an ActiveSync Partnership? A Microsoft ActiveSync partnership allows your iPAQ Pocket PC and your personal computer to communicate with each other. To synchronize your HP iPAQ Pocket PC h6300 series and your personal computer, you must first create a partnership using ActiveSync. You only need to create a partnership once. These instructions will give you information on creating a basic partnership. Other partnership options are available, and these instructions are found in Chapter 12, "Using ActiveSync," of the User's Guide located on the Companion CD. To create an ActiveSync partnership between your iPAQ Pocket PC and your personal computer, first install ActiveSync. 1. When the Get Connected screen is displayed during ActiveSync installation, connect the USB Synchronization Cradle/Charger to your personal computer by attaching the free end of the USB cable to the USB port on your personal computer. Then connect one end of the AC Adapter to the cradle and the other end to an electrical outlet. 7 360338-xx1 Onyx How Do I.book Page 8 Wednesday, June 23, 2004 1:34 PM 2. Turn on your iPAQ Pocket PC by pressing the power button, then insert it into the USB Synchronization Cradle/Charger. Note: If you are turning on the iPAQ Pocket PC for the first time, use your stylus to press the Reset Button on the left, side panel to turn on the unit. 3. When the Set Up a Partnership screen is displayed, select Standard Partnership and click Next. 8 360338-xx1 Onyx How Do I.book Page 9 Wednesday, June 23, 2004 1:34 PM 4. When the New Partnership screen is displayed, select Synchronize with this desktop computer, then click Next. 9 360338-xx1 Onyx How Do I.book Page 10 Wednesday, June 23, 2004 1:34 PM 5. When the Select Number of Partnerships screen is displayed, choose whether you want to synchronize with one computer or two (e.g., home and office). Note: If you set up two (or more) Pocket PCs or are re-establishing a legacy ActiveSync Partnership, you must name each unit. Do not set up a Guest Partnership because you will not be able to synchronize with your PC. 10 360338-xx1 Onyx How Do I.book Page 11 Wednesday, June 23, 2004 1:34 PM 6. When the Select Synchronization Settings screen is displayed, check the items you want to synchronize between your iPAQ Pocket PC and your personal computer. 7. When the Setup Complete screen is displayed, click Finish. ActiveSync immediately begins synchronizing. 11 360338-xx1 Onyx How Do I.book Page 12 Wednesday, June 23, 2004 1:34 PM Do you want to learn more about: setting up a guest partnership? setting up a partnership with a server? setting up a partnership with two computers? Refer to the Microsoft Pocket PC 2003 Web site at www.microsoft.com/windowsmobile/resources/support/ pocketpc. Fill in your region, your device, and your operating system, then click the Get Support button. Under Support Topics on the left hand side of the window, select ActiveSync. How Do I Synchronize to a PC? Synchronizing your iPAQ Pocket PC and your desktop or laptop computer allows you to keep the same information (such as calendar, contacts, and e-mails) in both places, making it available when you work on your desktop or laptop computer or when you are on the go with your Pocket PC. There are several ways to synchronize your Pocket PC with your personal computer, including: USB (Universal Serial Bus) Synchronization Cradle/Charger Bluetooth Infrared Wireless LAN via a server The most common way to synchronize is with USB. This section explains how to synchronize using the USB Synchronization Cradle/Charger. 12 360338-xx1 Onyx How Do I.book Page 13 Wednesday, June 23, 2004 1:34 PM To synchronize your personal computer and your iPAQ Pocket PC: 1. Be sure to install ActiveSync first. Refer to "How Do I Install Microsoft ActiveSync?" earlier in this document for more information. Note: ActiveSync must be installed prior to synchronization. 2. Connect the USB Synchronization Cradle/Charger to your personal computer. 3. Place your iPAQ Pocket PC in the USB Synchronization Cradle/Charger. Synchronization begins automatically. Note: If you must log in to a server (such as your company's Virtual Private Network), you might receive a message from ActiveSync telling you it is unable to synchronize. Synchronization begins automatically once you have logged in. Do you want to learn more about: synchronizing using Bluetooth? synchronizing using Infrared? synchronizing using Wireless LAN and a server? troubleshooting synchronization connection problems? Refer to the User's Guide on the Companion CD. 13 360338-xx1 Onyx How Do I.book Page 14 Wednesday, June 23, 2004 1:34 PM How Do I Perform a Soft ("Normal") Reset? A soft reset (also known as a normal reset) stops all running applications, but does not erase any programs or saved data. Ä CAUTION: Be sure to save your data in all currently open applications before performing a soft reset since a soft reset erases all unsaved data. To perform a soft reset: 1. Locate the recessed Reset button on the left side of your iPAQ Pocket PC. 2. Use the stylus to lightly press and release the Reset button. The Pocket PC restarts and displays the Today screen. Note: A soft reset does not change any Bluetooth or ActiveSync settings currently set on your Pocket PC. 14 360338-xx1 Onyx How Do I.book Page 15 Wednesday, June 23, 2004 1:34 PM How Do I Perform a Hard ("Full") Reset? Perform a hard reset (also known as a full reset) when you want to clear all settings, programs, and data from Random-Access Memory (RAM). Ä CAUTION: If you perform a hard reset, your iPAQ Pocket PC returns to its default settings and loses all information (files, settings, etc.) that is not recorded in ROM. However, information stored in iPAQ File Store will not be lost. Also, all of your GPRS connection methods are erased with a hard reset, except the default GPRS connection with T-Mobile. To perform a hard reset: 1. Press and hold down the Power button. 2. While holding the Power button, use the stylus to lightly press the Reset button on the left side of the Pocket PC for about five seconds. 3. The Pocket PC screen fades and the device resets. Once the device resets and the screen comes back on, release the Power button and remove the stylus from the Reset button. 15 360338-xx1 Onyx How Do I.book Page 16 Wednesday, June 23, 2004 1:34 PM If the Pocket PC does not power on after a reset, try the following: Check the battery door to ensure it is locked. If not, insert the stylus into the battery lock on the back of the Pocket PC and slide the battery lock to the left (or locked position). This action locks the battery door. If the battery door is not locked, the Pocket PC does not power on. For more information, refer to the section "How Do I Insert and Remove My Battery Correctly?" found in this document. How Do I Migrate Data from Palm Desktop Software to Pocket PC 2003? If you used a Palm Operating System (OS) based device before purchasing your iPAQ Pocket PC, you will need to migrate your data from the Palm Desktop software to Microsoft Pocket PC 2003. Note: Do not insert your iPAQ Pocket PC into the USB Synchronization Cradle/Charger until you have installed ActiveSync and are prompted to do so. To migrate data from Palm Desktop to Pocket PC 2003: 1. If you do not already have Microsoft Outlook 98 or higher installed on your personal computer, install Outlook 2002 from the Companion CD as described in "How Do I Install Microsoft ActiveSync?" earlier in this document. 2. Insert the Companion CD that came with your Palm device into your computer's CD-ROM drive. From the Discover Your Handheld screen, select Install Microsoft Conduits. Alternatively, you may reinstall the Palm Desktop software. 16 360338-xx1 Onyx How Do I.book Page 17 Wednesday, June 23, 2004 1:34 PM During the configuration process, select Synchronize your handheld with Microsoft Outlook and Palm Desktop software. Note: Microsoft Outlook must be set as your default e-mail program to properly synchronize with the Palm Desktop software. If you need to change your settings, open Microsoft Outlook, then click Tools > Options > Other tab and check the Make Outlook the default program for E-mail, Contacts, and Calendar checkbox. Click Apply > OK, then restart your personal computer. 3. Use the HotSync software located on the Companion CD that came with your Palm unit to synchronize your Palm information with Outlook. Refer to the instructions that came with your Palm unit for help installing or using HotSync. 4. When Outlook is synchronized with your Palm device, uninstall Hotsync from your personal computer. Click Start > Control Panel > double-click Add or Remove Programs. Select Palm Desktop, then click Remove. Follow the onscreen instructions. 5. Install ActiveSync on your personal computer as described in "How Do I Install Microsoft ActiveSync?" earlier in this document. 6. Create a partnership between your iPAQ Pocket PC and your personal computer as described in "How Do I Create an ActiveSync Partnership?" earlier in this document. 7. Synchronize your iPAQ Pocket PC with Outlook as described in "How Do I Synchronize to a PC?" earlier in this document. 17 360338-xx1 Onyx How Do I.book Page 18 Wednesday, June 23, 2004 1:34 PM How Do I Transfer Files from My Personal Computer to My iPAQ Pocket PC? If you would like to be able to take files (such as photos, documents, presentation files, etc.) you created on your personal computer with you on your iPAQ Pocket PC, follow these steps: 1. On your personal computer, click Start > Programs > Microsoft ActiveSync. 2. In ActiveSync, click Tools > Options. 3. Under the Sync Options tab, check the Files checkbox. 18 360338-xx1 Onyx How Do I.book Page 19 Wednesday, June 23, 2004 1:34 PM 4. A message is displayed stating that a Synchronized Files folder will be created on your personal computer's desktop. Click OK. 5. Click OK to save your changes, then click File > Close to close ActiveSync. 6. If your iPAQ Pocket PC is in the USB Synchronization Charger/Cradle, synchronization begins automatically. A folder is created on your desktop that is named after the name you gave your iPAQ Pocket PC when you set up your partnership (for example, Pocket_PC My Documents). If your iPAQ Pocket PC is not in the cradle, synchronization begins and the folder is created when you place your Pocket PC in the cradle. Note: If synchronization does not begin automatically on your personal computer, open ActiveSync and click File > Options > Schedule tab. Under Desktop schedule, select either Continuously or On connection from the dropdown list box, then click OK to save the changes. 7. Copy any files you want to transfer to your Pocket PC to the Synchronized Files folder for transfer during synchronization. 8. To verify that the files were transferred successfully on your iPAQ Pocket PC, tap Start > Programs > File Explorer > My Documents folder. 19 360338-xx1 Onyx How Do I.book Page 20 Wednesday, June 23, 2004 1:34 PM How Do I Insert the Subscriber Identity Module (SIM) Card Correctly? The SIM card is the intelligence that operates the phone features on your Pocket PC. The SIM card contains a computer chip with information about your phone number, service, registration information, and contacts. The SIM card also contains the memory to store speed dial numbers and text or SMS messages that you receive. With the exception of emergency calls (911), the SIM card must be inserted into the SIM slot under the battery on the back of your Pocket PC. Note: If the battery is already installed, you must remove it before inserting the SIM card. To insert the SIM card into the Pocket PC: 1. On the back of your Pocket PC, push the SIM tray to the right 1 to unlock and lift up 2 to open it. 2. Insert the SIM card into the SIM tray by aligning the notched corner on the card with the notched corner in the SIM slot 3. 20 360338-xx1 Onyx How Do I.book Page 21 Wednesday, June 23, 2004 1:34 PM 3. Press the SIM tray (with the SIM card inserted) down 4 into the SIM slot and lock it into place 5 by sliding the tray to the left. How Do I Manage Available Storage? Your iPAQ Pocket PC normally manages storage for you by moving available space back and forth between storage memory (memory used to store data and document files) and program memory (memory used to run programs) as needed. However, there are a variety of ways you can manage storage space yourself to maximize the memory capacity of your iPAQ Pocket PC. You can choose any or all of the options below. Option A: Changing Storage Settings Manually To temporarily change the storage settings manually: 1. On your iPAQ Pocket PC, tap Start > Settings > System tab > Memory. 21 360338-xx1 Onyx How Do I.book Page 22 Wednesday, June 23, 2004 1:34 PM 2. Use the stylus to slide the Storage/Programs bar as necessary. 3. Tap OK to save your changes. Option B: Stopping Running Programs To stop programs that are running in the background: 1. Tap Start > Settings > System tab > Memory > Running Programs tab. 2. Select one or more of the programs in the Running Programs List. 3. Tap Stop. Option C: Removing Unused Programs To permanently uninstall programs you have installed yourself: 1. Tap Start > Settings > System tab > Remove Programs. 2. Select a program to remove. 3. Tap Remove. Option D: Using iPAQ File Store The iPAQ File Store is an unused portion of Read-Only Memory (ROM) where the operating system and built-in programs are stored. Files stored in iPAQ File Store will not be deleted if you perform a full (hard) reset. To store files in iPAQ File Store: 1. Copy the file(s) you want to store in iPAQ File Store. 2. Tap Start > Programs > File Explorer > My Device > iPAQ File Store. 3. Tap Edit > Paste. 22 360338-xx1 Onyx How Do I.book Page 23 Wednesday, June 23, 2004 1:34 PM To view available memory in iPAQ File Store: 1. Tap Start > Settings > System tab >Memory > Storage Card tab. 2. Select iPAQ File Store from the drop-down list box. Option E: Using Optional Storage Expansion Cards To maximize the memory capacity of your iPAQ Pocket PC, purchase a Secure Digital (SD) card for your unit. The SD card can be installed in the Expansion Slot on the right side of your iPAQ Pocket PC. For more information on purchasing expansion cards, visit the HP Web site at www.hp.com/go/ipaqaccessories. Do you want to learn more about: what you can do with optional expansion cards? using expansion cards in your iPAQ Pocket PC? Refer to Chapter 10, "Expansion Cards," in the User's Guide located on the Companion CD. 23 360338-xx1 Onyx How Do I.book Page 24 Wednesday, June 23, 2004 1:34 PM How Do I Insert and Remove My Battery Correctly? Ä CAUTION: Use only an HP approved battery for your iPAQ Pocket PC. Inserting a battery that does not comply with HP requirements might cause the Pocket PC to malfunction. To install the removable/rechargeable battery in the HP iPAQ Pocket PC h6300 Series: 1. Insert the two tabs on the top of the battery 1 into the latches in the top of the battery compartment on the back of the Pocket PC. 2. Snap the bottom of the battery into place 2. 24 360338-xx1 Onyx How Do I.book Page 25 Wednesday, June 23, 2004 1:34 PM 3. Insert the stylus into the battery lock and slide it to the left or locked position. Ä CAUTION: The cover must be tightly latched in place and you must lock the battery for the Pocket PC to operate. If the battery lock is not in the locked position, when you press the Power button, the iPAQ Pocket PC will not work. Note: If the battery is not fully charged, you must connect the AC Adapter to the Pocket PC to fully charge it before continuing. It can take up to four hours to fully charge a completely drained battery. To remove the battery in the HP iPAQ Pocket PC h6300 Series, perform these same instructions in reverse order. Be sure to save your data in all currently open applications on the Pocket PC before you remove the battery because removing the battery erases all unsaved data. 25 360338-xx1 Onyx How Do I.book Page 26 Wednesday, June 23, 2004 1:34 PM How Do I Maximize Battery Life? There are a number of ways to ensure your battery lasts as long as possible between charges. You can use as many as necessary to maximize your battery life. Tap Start > Settings > System tab > Power > Advanced tab, then set the iPAQ Pocket PC to turn off after a short time if it is not being used. Tap Start > Settings > System tab > Backlight, then set the backlight to go off quickly after you stop using your iPAQ Pocket PC. Turn off Bluetooth power when not in use. To turn off Bluetooth, from the Today screen, tap the iPAQ Wireless icon in the Command bar, and then tap the Bluetooth icon. Turn off Wi-Fi power when not in use. To turn off Wi-Fi, from the Today screen, tap the iPAQ Wireless icon in the Command bar, and then tap the Wi-Fi icon. Leave your iPAQ Pocket PC connected to AC power at all times when you're not using it. Tap Start > Settings > Connections tab > Beam, then uncheck the "Receive all incoming beams" checkbox to receive infrared beams manually. To ensure you always have battery power available, purchase a spare battery or Extended Battery. The spare battery can be charged in the USB Synchronization Cradle/Charger. For more information on purchasing optional batteries, visit the HP Web site at www.hp.com/go/ipaqaccessories. 26 360338-xx1 Onyx How Do I.book Page 27 Wednesday, June 23, 2004 1:34 PM How Do I Check the Battery Charge Level? Tap Start > Settings > System tab > Power > Battery tab. You can view the amount of battery power remaining for both the main battery and the backup battery. If the battery charge level is low, connect to AC power using the USB Synchronization Cradle/Charger or the AC Adapter, or change the battery. For information on purchasing a spare battery or optional Extended Battery, visit the HP Web site at www.hp.com/go/ipaqaccessories. Ä CAUTION: It is recommended that you do not allow the battery installed in your iPAQ Pocket PC to discharge completely. Doing so will not harm your Pocket PC or battery, but you will lose all data not stored in Read-Only Memory (ROM). Discharging the battery completely is similar to performing a hard reset. Refer to "How Do I Perform a Hard ("Full") Reset?" later in this document for more information. 27 360338-xx1 Onyx How Do I.book Page 28 Wednesday, June 23, 2004 1:34 PM How Do I Use the Built-in Digital Camera in My iPAQ Pocket PC to Take and Send Pictures? If you purchased a HP iPAQ Pocket PC with a built-in camera, the camera allows you to turn your Pocket PC into a mobile digital imaging center. You can share images through e-mail or the Web, print from your iPAQ Pocket PC using Bluetooth, or transfer files to the Pocket PC for storage. The software programs described below are included on your HP iPAQ Pocket PC or on the Companion CD. HP Camera Software HP Image Capture HP Image Zone Function Snap images and modify settings for your iPAQ Pocket PC Camera. Review and share images from your iPAQ Pocket PC. Print, send, record and e-mail images directly from your Pocket PC, or create slideshows to share your pictures with friends and family. Transfer images to your personal computer. This software is included on the Companion CD and must be downloaded before you can use it. HP Image Transfer 28 360338-xx1 Onyx How Do I.book Page 29 Wednesday, June 23, 2004 1:34 PM To take a picture: 1. From the Start menu, tap Programs > HP Image Capture. 2. Locate the camera lens on the top left corner on the back of the Pocket PC and frame the subject to be photographed in the digital viewfinder on the Pocket PC screen. 3. Tap the icon to zoom in on the subject or tap the icon to zoom out. Note: You can also press the top side of the Navigation button to zoom in or press the bottom side of the Navigation button to zoom out. Pressing the Navigation button in the middle snaps a picture. 4. Make sure that both you and your subject do not move to ensure a clear image. 5. Press the Shutter button on the side of the Pocket PC or tap the Shutter icon on the screen to snap a picture. Tip: You can also snap pictures by pressing down on the middle of the Navigation button. Use the mode that is convenient for you. 29 360338-xx1 Onyx How Do I.book Page 30 Wednesday, June 23, 2004 1:34 PM When you snap a picture, your iPAQ Pocket PC makes an audible shutter sound (if you have not muted the sounds). The clock indicates a picture has been taken and the iPAQ Pocket PC processes the picture. It might take a few seconds to process and store the picture, depending on its size, quality, and complexity. Immediately after taking a picture, Instant Review automatically displays three icons so you can decide to either discard, e-mail, or keep the image. 6. Tap one of the three icons to perform the following functions: Trash icon - to delete the current picture E-mail icon - to attach the picture to a Picture Message (MMS) OK icon - finished reviewing the picture For more information on troubleshooting the way pictures appear on your iPAQ Pocket PC screen, refer to Chapter 9 "Using the Camera" of the User's Guide located on the Companion CD. 30 360338-xx1 Onyx How Do I.book Page 31 Wednesday, June 23, 2004 1:34 PM How Do I View Pictures That I've Already Taken? If you have taken some pictures and you would like to view them, follow these steps: 1. From the Start menu, tap Programs > HP Image Zone. 2. Tap a thumbnail (i.e., a small representation of a larger image) to select the picture. A preview of the picture and information about it will be displayed. To view images in a different folder: 1. Tap File > Change Folder. 2. Select the desired folder. 3. Tap OK. 31 360338-xx1 Onyx How Do I.book Page 32 Wednesday, June 23, 2004 1:34 PM How Do I Save Pictures to a Memory Card? To set the camera to automatically save a picture to your removable Secure Digital (SD) memory card, follow these steps. Note: Make sure to insert the SD card into the expansion slot located on the right hand side (as shown below) of the Pocket PC. If the memory card is not present in the expansion slot, the Pocket PC will not list Storage Card as an option on the "Save to" screen. 1. From the Start menu, tap Programs > HP Image Capture > Menu icon > File tab > Open Folder icon next to the Save Picture in: list box. 2. On the "Save to:" screen, tap Storage Card. 3. Tap OK twice to return to the camera application. 32 360338-xx1 Onyx How Do I.book Page 33 Wednesday, June 23, 2004 1:34 PM To verify you saved the picture, you can view the picture(s) using HP Image Zone. Note: You can also move or copy pictures to a SD memory card by using the HP Image Zone application. How Do I Send Pictures Using Picture Messaging (MMS) or E-mail? Picture Messaging (MMS) allows you to exchange multimedia communications (such as audio and video clips, pictures and text) between your mobile phone and other devices. Note: You must have phone service to use Picture Messaging (MMS). To send a picture via Picture Messaging: 1. From the Start menu, tap Programs > HP Image Capture > to take a photo and the Instant Review feature automatically comes up displaying three icons. 33 360338-xx1 Onyx How Do I.book Page 34 Wednesday, June 23, 2004 1:34 PM 2. Tap one of the three icons to perform the following functions: Trash icon - to delete the current picture E-mail icon - to attach the picture to a Picture Message (MMS) OK icon - finished reviewing the picture To e-mail a picture: 1. From the Start menu, tap Programs > HP Image Zone. 2. Tap the thumbnail of the image to be e-mailed. 3. Tap File > Send > via E-mail and enter the appropriate e-mail address or tap the Contacts icon in the Navigation bar and select the appropriate Contact name(s). Note: Notice that the attached image appears at the bottom of the e-mail message. 4. Enter the subject and/or message, if any. 5. Tap Send. How Do I Find Out More About Expansion Cards? You can expand the memory and connectivity of your Pocket PC by using SD (Secure Digital), SDIO (Secure Digital IO), or MMC (Multimedia Memory) expansion cards. Use these optional expansion cards for: Adding functionality such as the HP PhotoSmart Camera, Bar Code Scanners, etc. Expanding the memory of your Pocket PC for data storage Viewing the content of memory cards (SD/MMC) 34 360338-xx1 Onyx How Do I.book Page 35 Wednesday, June 23, 2004 1:34 PM Expansion cards must be purchased separately and are not included with your Pocket PC. Note: To locate information about expansion cards, go to the following HP Web site: www.hp.com/go/ipaqaccessories. How Do I Place and Receive Phone Calls? Once you subscribe and request mobile phone service, you can place local or long distance domestic calls. Also, you can place international calls if you requested setup. Placing a Call When you turn on the Phone, the Phone keypad displays on the Pocket PC screen. From the Phone keypad, tap the number you want to call, and then tap Talk or press the Send button. 35 360338-xx1 Onyx How Do I.book Page 36 Wednesday, June 23, 2004 1:34 PM Other ways to make a call: Making a Conference Call (refer to "How Do I Make a Conference Call?" later in this document.) From Contacts (refer to the section on "Making a Call From Contacts" in the User's Guide located on the Companion CD). Using Speed Dial (refer to the section on "Making a Call Using Speed Dial" in the User's Guide located on the Companion CD). From Call History (refer to the section on "Making a Call from Call History" in the User's Guide located on the Companion CD). Receiving a Call When you receive a phone call, the iPAQ Pocket PC rings (or vibrates) and a message appears on the screen, giving you an option to either answer or ignore the incoming call. Tap Answer or press the Green button to receive the call. Note: To silence the phone and reject the call, tap Ignore. This option either sends the caller to your voicemail or sends out a busy signal, depending on your service provider. Helpful Tips Using the Phone Here are some basic tips when using some of the general phone functions on your iPAQ Pocket PC. 36 360338-xx1 Onyx How Do I.book Page 37 Wednesday, June 23, 2004 1:34 PM Muting an Active Voice Call During a call, you can mute your microphone so that the person with whom you are speaking cannot hear you, but you can still hear him or her. This is useful if you do not want the other person to hear a conversation or background noise on your side of the call. From the Phone keypad, tap the mute icon in the Command bar to mute or unmute a call. Placing a Call On Hold During a phone call, tap Hold on the Phone keypad to put the call on hold. The call on hold appears on the top right of the dialer screen. You can switch between calls by tapping the call on hold. Note: You can have only one call on hold while the other call is active. Also, when a call is placed on hold, the call is not disconnected. 37 360338-xx1 Onyx How Do I.book Page 38 Wednesday, June 23, 2004 1:34 PM How Do I Set Up and Access My Voicemail? The first speed dial location is set as a default for your voice mailbox number. When you insert your Subscriber Identity Module (SIM) card into your Pocket PC, it sets (as default) the voice mailbox number of your mobile service provider. You might need to configure your phone to the Voicemail setting by dialing or setting the Voicemail dial number. To retrieve your voicemail: With the Phone turned on and the Phone keypad visible on the screen, press and hold down the left side of the 5-Way Navigation Button (shown below) and release, select 1 Voicemail, then press . How Do I Make a Conference Call? You can create a three-way conference call between yourself and two other parties. From the Phone keypad, dial the first number, tap Talk and after the call is initiated, tap Hold, dial the second number, tap Talk and then tap Conference. 38 360338-xx1 Onyx How Do I.book Page 39 Wednesday, June 23, 2004 1:34 PM How Do I Change My Phone Services Settings? Your iPAQ Pocket PC has several phone service settings you can change, such as Call barring, Caller ID, Call Forwarding, Call Waiting, and Voicemail and SMS settings. To change any of these service settings: 1. On the Phone keypad, from the Command bar, tap Tools > Options > Services tab. 2. Tap the appropriate service you would like to change. How Do I Change The Call Forwarding Settings? Use call forwarding to forward all incoming calls to a different phone number. 1. From the Phone keypad, tap Tools > Options > Services tab. 2. Tap Call Forwarding > Get Settings. 3. Select Forward all incoming phone calls, and specify the phone number to receive the forwarded calls. You can also use call forwarding to forward incoming calls to a different number based on your situation. Select Unavailable to forward calls only when your phone is turned off or you are unreachable. Select Busy to forward calls only when the line is busy. 39 360338-xx1 Onyx How Do I.book Page 40 Wednesday, June 23, 2004 1:34 PM How Do I Communicate If I am Using a Headset? When you plug in a headset to the iPAQ Pocket PC, the internal microphone on the Pocket PC becomes disabled. If you are using either the headset HP ships with the iPAQ Pocket PC or the HP recommended Plantronics stereo headset, the caller will be able to hear you. However, if you are using a headset without a built-in microphone, you will be able to hear the caller, but the caller will not be able to hear you. To be able to communicate with the caller again, disconnect the headset from the iPAQ Pocket PC so the microphone can re-engage. After disconnecting the headset, the caller should be able to hear you. For more information on purchasing a headset, visit the HP Web site at www.hp.com/go/ipaqaccessories. 40 360338-xx1 Onyx How Do I.book Page 41 Wednesday, June 23, 2004 1:34 PM How Do I Use the Wireless Features of My iPAQ Pocket PC? Before learning how to use the wireless features (such as Wi-Fi and Bluetooth) on your iPAQ Pocket PC, first familiarize yourself with the following wireless technology terms. Term 802.11b 802.1x Definition The standard specification for wireless local area networks, often called Wi-Fi. A standard designed to enhance the security of Wi-Fi networks by providing an authentication framework. The verification of the identity of a person or process. For example, in a communication system, authentication verifies that messages really come from their stated source, similar to a signature on a (paper) letter. Logically, authentication precedes authorization even though they might appear to occur simultaneously. The process of granting or denying someone access to a network resource. A telecommunication industry specification that allows Bluetooth-enabled devices (mobile phones, computers, and some Pocket PCs) short-range connections and provides fast, reliable, wireless communication. A conversion process that is used for protecting data. Public or private areas where there is a wireless access point available. This wireless connection could be located, for example, at a library or cyber cafe. Authentication Authorization Bluetooth Data Encryption HotSpots 41 360338-xx1 Onyx How Do I.book Page 42 Wednesday, June 23, 2004 1:34 PM Term Internet Protocol (IP) Address Media Access Control (MAC) Address Definition (Continued) A number that identifies each sender or receiver of information (sent in packets) across the Internet. A computer's unique hardware number in a network. For example, on an Ethernet LAN, it's the same as your Ethernet address. When you are connected to the Internet a correspondence table relates your IP address to your computer's MAC address on the LAN. A sequence of characters that uniquely identifies (i.e., names) a Wi-Fi network. This identification number uses a maximum number of 32 characters and is case sensitive. A way of providing users (i.e., remote offices, telecommuters, etc.) secure access to their organization's network by way of the Internet. A security protocol designed to provide Wi-Fi networks with the same level of security usually expected on a LAN. The term used for a high-frequency wireless networking. A wireless network in which a mobile user can connect to a local area network through a wireless connection. Physical hardware (device) or computer software that acts as a hub for users of wireless devices to connect to a local area network. Service Set Identifier (SSID) Virtual Private Network Wired Equivalent Privacy (WEP) Wireless Fidelity (WiFi) Wireless Local Area Network (WLAN) Wireless Access Point 42 360338-xx1 Onyx How Do I.book Page 43 Wednesday, June 23, 2004 1:34 PM How Do I Use Wi-Fi? Wireless access eliminates the need to use cables to connect your Pocket PC to the Internet. However, to be able to use a Wi-Fi network, you must have a Wireless Access Point. These access points transmit data to and from your wireless device. Your Pocket PC can connect to an 802.11b Wi-Fi network or connect directly to other Wi-Fi enabled devices. With Wi-Fi, you can: Access the Internet Send and receive e-mail Access corporate network information Use virtual private networks (VPN) for secure remote access Use HotSpots for wireless connectivity Getting Started with Wi-Fi To use Wi-Fi on your Pocket PC, you need to turn on Wi-Fi and set up your device. To turn Wi-Fi on or off from the Today screen, tap the iPAQ Wireless icon ( ) in the Command bar, and then tap the Wi-Fi icon. 43 360338-xx1 Onyx How Do I.book Page 44 Wednesday, June 23, 2004 1:34 PM If Wi-Fi is powered on, the Wi-Fi icon background turns from gray to amber to green, and the Wi-Fi LED (located to the left of the power button) blinks green to indicate Wi-Fi is on. Note: A blinking amber Wi-Fi LED indicates Wi-Fi is on but not connected, and a blinking green Wi-Fi LED indicates Wi-Fi is on and associated with another device. Even though the Wi-Fi LED flashes to indicate Wi-Fi is turned on, it does not necessarily mean a connection has been established with another device or access point. Alternatively, you can use the Data Connectivity icon in the Navigation bar to turn Wi-Fi on and off: 1. Tap the Data Connectivity icon in the Navigation bar. 2. When the Data Connectivity box displays, select either Turn On Wi-Fi or Turn Off Wi-Fi to complete the action. Battery Saving Tip: Turn Wi-Fi off when you are not using it. 44