User manual BLACKBERRY 8707H - GETTING STARTED GUIDE

Getting Started Guide BlackBerry 8707h Smartphone MAT-15599-001 | PRINTSPEC-016 SWD-199836-05232007-001 | RBD52UW Contents Welcome to BlackBerry! ................................................................................................................ 3 Set up your device .......................................................................................................................... 5 Insert the SIM card and battery .......................................................................................................... 5 Charge the battery ................................................................................................................................ 8 Complete the setup wizard ................................................................................................................. 10 Learn the basics ............................................................................................................................ 13 Move around the screen ..................................................................................................................... 14 Open a menu ........................................................................................................................................ 14 Change the value in a field ................................................................................................................ 15 Typing basics ........................................................................................................................................ 16 Applications ......................................................................................................................................... 20 Home screen status indicators .......................................................................................................... 21 Message list status indicators ........................................................................................................... 22 Phone status indicators ...................................................................................................................... 22 Wireless network coverage indicators ............................................................................................. 23 Start using your device ............................................................................................................... 25 Make a call ........................................................................................................................................... 25 Send an email message ...................................................................................................................... 25 Send an SMS text message ............................................................................................................... 26 Add a contact ....................................................................................................................................... 27 Visit a web page ................................................................................................................................... 27 Pair with a Bluetooth enabled device .............................................................................................. 28 About using your device with a computer ....................................................................................... 28 Transfer a file between your device and your computer using the media manager tool ........ 30 About using your phone internationally .......................................................................................... 30 About accessories ............................................................................................................................... 36 About adding applications to your device ...................................................................................... 36 Find more information ........................................................................................................................ 37 Troubleshooting ........................................................................................................................... 39 I cannot connect to a wireless network ........................................................................................... 39 I cannot send messages ..................................................................................................................... 39 I am not receiving messages ............................................................................................................. 40 I cannot make or receive calls ........................................................................................................... 41 Legal notice ................................................................................................................................... 43 Welcome to BlackBerry! Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry® device is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly. 3 4 Set up your device Insert the SIM card and battery Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry® device. 1. 2. 3. 4. 5. 6. Press the battery cover release button. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 8. Remove the SIM card from any packaging. Hold the SIM card so that the metal contacts on the SIM card face down and the cutoff corner points toward the lower-right corner of the device. 7. Slide the SIM card into the SIM card slot until it stops. One end of the SIM card should be hidden below the plastic casing on your device. 8. Insert the battery so that the BlackBerry logo faces up and the metal contacts on the battery align with the metal contacts on your device. 9. Slide the battery cover back onto the device so that it clicks into place. 5 If the battery is charged, the device turns on. If the device does not turn on, charge the battery. Figure 1. Remove the battery cover 6 Figure 2. Insert the SIM card Figure 3. Insert the battery 7 Charge the battery 1. If required, perform one of the following actions: · Insert the plug blade attachment into the power adapter. · Fold the plug blades down. 2. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry® device. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power. Figure 4. Insert plug blade attachment or fold plug blades down (if required) 8 Figure 5. Connect the travel charger cable to your device If you have an available USB port on your computer, you can use the USB cable that came with your device to connect your device to your computer for charging. Battery power level indicators full battery power low battery power battery charging 9 Complete the setup wizard The setup wizard is designed to help you learn about typing, set options to personalize your BlackBerry® device, and set up one or more email addresses. The setup wizard takes approximately ten minutes to complete. 1. In the setup wizard dialog box, roll the trackwheel to highlight Run Setup Wizard. 2. Click the trackwheel. 3. Read the setup wizard introduction. 4. Roll the trackwheel to highlight Next. 5. Click the trackwheel. 6. Complete the instructions on the screen. Note: If the setup wizard dialog box does not appear automatically, on the Home screen, press the Front Convenience key. Click Setup Wizard. 10 Figure 6. Setup wizard screen About email setup options Use one of the following options to set up email on your BlackBerry® device: · BlackBerry® Enterprise Server option: Use this email setup option to associate your device with a Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® GroupWise® work email account and to take advantage of advanced wireless data synchronization capabilities. If your system administrator has provided you with an enterprise activation password, you can set up email using this option by selecting the I want to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an enterprise activation password, contact your system administrator. · BlackBerry® Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email 11 account. You can set up email using this option by installing the BlackBerry® Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive your email messages. Note: The available email setup options might vary depending on your wireless service plan. 12 Learn the basics 13 Move around the screen · To move the cursor and highlight items, roll the trackwheel. · To select an item or follow a link, click the trackwheel or press the · To open a menu, click the trackwheel. · To close a menu or move back a screen, press the Escape key. key. Open a menu · To open a list of the applications on your BlackBerry® device, press the Front Convenience key on the Home screen. · To open a menu of all the available actions for a highlighted item in an application, click the trackwheel. 14 Figure 7. Applications List Figure 8. Full menu Change the value in a field 1. Highlight a field. 2. Click the trackwheel. 3. Click a value. 15 Figure 9. Change the value in a field Typing basics Typing indicators Shift mode Alt mode number lock mode Typing tips · To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and the letter key. 16 · To type the alternate character on a key, hold the key. · To type a symbol, press the symbol. key and the character key. Type the letter that appears below the · To type an accented or special character, hold the letter key and roll the trackwheel. Release the letter key when the accented or special character appears. For example, to type ü, hold and roll the trackwheel until ü appears. · To turn on NUM lock, press the · To turn off NUM lock, press the key and the key. key. About typing in Japanese If your BlackBerry® Device Software supports Japanese, you can type in Japanese using the Romanji input method. To facilitate typing in Japanese, your BlackBerry device is designed to support word completion and next word prediction. As you type Hiragana, a list of possible Hiragana and Kanji words appears on the screen. You can select a word from the list, or you can convert the text to Kanji or Katakana. Your device is designed to 'learn' new character combinations as you type. After you type a word, a list of possible next words appears on the screen. 17 Your device is also designed to support many Japanese symbols. The most common symbols appear in the symbol list on your device. You can type symbols that do not appear in the symbol list using the character codes that are available in the user guide for your device. Indicators for Japanese input formats Hiragana Katakana, half width ASCII, half width Katakana, full width ASCII, full width Type text in Japanese 1. Press the letter key for each letter in a word. 2. Perform one of the following actions: · To accept the Hiragana text, press the Enter key. · To convert the text to Kanji or Katakana, press the Space key. · To convert the text to English, click the English text in the list that appears when you type. 18 To increase the length of a segment, press the End key. To decrease the length of a segment, press the Send key. Type a symbol in Japanese 1. Press the Symbol key. 2. Perform one of the following actions: · To type a symbol that appears in the symbol list, type the letter that appears under the symbol. · To type a symbol that does not appear in the symbol list, in the character code field, type the character code for the symbol. · To switch character encodings, click the character encoding field that appears beside the character code field. To view a list of character codes for Japanese symbols, see the user guide on the BlackBerry User Tools CD that came with your device. Shortcuts for typing in Japanese · To switch typing input formats, press the Front Convenience key. · To convert text from Hiragana to Kanji or Katakana, press the Space key. · To move a character in the list that appears when you type, highlight the character and press the Send key or the End key. 19 · To switch typing input languages quickly when typing, hold the Alt key and press the Enter key. Applications Take some time to explore the applications that are available on your BlackBerry® device. Here are a few applications to get you started. Click Setup Wizard to learn about typing, set options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Browser to visit web pages or view the browser bookmark list. Click Call Log to make a call or view a list of recent calls. Click Media to view saved ring tones and pictures. Click Messages to view a list of your messages. More than one message list might appear on your device. Click Options to view the main list of device options. You can also access additional options from the menu in each application. 20 Click Address Book to view your contact list or add a new contact. Click Help to view the user guide for your device. The user guide provides procedures to help you use your device. Home screen status indicators alarm set unopened message count missed calendar reminder voice mail message Bluetooth® technology is turned on missed call count sending data receiving data roaming paired with Bluetooth enabled device 21 Message list status indicators unopened message opened message message with an attachment message is high priority SMS text message MMS message sent message message is sending message not sent Phone status indicators missed call placed call received call 22 Wireless network coverage indicators Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry® device. A wireless coverage level might limit the use of some device features. You can use the phone, send and receive email, PIN, SMS text, and MMS messages. You can use the phone and send and receive email messages or use the browser simultaneously. You can use the phone, send and receive email, PIN, SMS text, and MMS messages, and use the browser. You can use the phone, send and receive email, PIN, SMS text, and MMS messages. You can use the phone and send and receive SMS text messages. You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area. 23 24 Start using your device Make a call 1. On the Home screen or in the phone, perform one of the following actions: · Type a phone number. · Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key. Send an email message 1. In a message list, click the trackwheel. 2. Click Compose Email. 3. In the To field, perform one of the following actions: · Type an email address. · Type a contact name. · Type part of a contact name. Click a contact. 4. Type a message. 25 5. Click the trackwheel. 6. Click Send. Note: If your BlackBerry® device is associated with more than one email address, in the Send Using field, you can set the email address that you want to use to send the email message. Send an SMS text message 1. In a message list, click the trackwheel. 2. Click Compose SMS. 3. Perform one of the following actions: · If the contact is not in your address book, click [Use Once]. Click SMS. Type an SMS phone number (include the country code and area code) or an email address. Click the trackwheel. Click Continue. · If the contact is in your address book, click a contact. Click SMS . 4. Type a message. 5. Click the trackwheel. 6. Click Send. 26 Add a contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click New Address. Type the contact information. Click the trackwheel. Click Save. Visit a web page 1. In the browser, click the trackwheel. 2. Click Go To. 3. Perform one of the following actions: · Type a web address. Click the trackwheel. · Highlight a web address. Click the trackwheel. · Highlight a web address. Click the trackwheel. Click Edit. Change the web address. Click the trackwheel. 4. Click OK. 27 Pair with a Bluetooth enabled device Some Bluetooth® enabled devices have passkeys that you must type before you can pair with them. 1. In the Bluetooth setup application, click OK. 2. Click a Bluetooth enabled device. 3. If required, type the passkey for the Bluetooth enabled device on your BlackBerry® device. 4. If required, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device. About using your device with a computer You can install the BlackBerry® Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions: · Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. · Back up and restore device data. · Transfer files between your device and your computer. · Add applications to your device. 28 · Set up and manage email message forwarding or wireless calendar synchronization if your system administrator has advised you to do so. · Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft® Outlook® (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help. Installation prerequisites · Intel® compatible 486 or higher computer that is compliant with USB 1.1 or later · Microsoft® Windows® 2000, or later · available USB port · CD drive Install the BlackBerry Desktop Software 1. Verify that your BlackBerry® device is not connected to your computer. 2. Insert the BlackBerry User Tools CD into the CD drive on your computer. 3. Click BlackBerry Desktop Software. 29 4. Complete the instructions on the screen. 5. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 6. Connect the larger end of the USB cable to the USB port on your computer. Note: If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager. Transfer a file between your device and your computer using the media manager tool 1. 2. 3. 4. Connect your BlackBerry® device to your computer. On your computer, open the BlackBerry® Desktop Manager. Double-click Media Manager. Drag a file or folder from one location to another. For more information about using the media manager tool, see the Media Manager Online Help. About using your phone internationally You can use the phone on your BlackBerry® device when you are travelling internationally if you have a FOMA card (green) inserted in your device and you are a WORLD WING subscriber. To access voice mail services or call forwarding services 30 internationally, you must set up access to these services before you leave Japan. To access voice mail services, you need your network PIN. If you do not know your network PIN, visit your nearest DoCoMo World counter with your driver's license or a similar form of identification. When you are traveling internationally, contacts in Japan can reach you by dialing 090 or 080 before dialing your phone number (for example090-xxxx-xxxx). Contacts outside Japan can reach you by dialing +81 (country code for Japan) -90-xxxx-xxxx or +81-80-xxxx-xxxx. Make an international call · To call a contact in Japan from overseas or to call another WORLD WING user, hold 0 until a plus sign (+) appears. Type 81 and the phone number, omitting the 0 at the beginning of the area code. Press the key. · To call a contact in the country you are currently in, type the area code and the local phone number. Press the key. · To call a contact in another country, hold 0 until a plus sign (+) appears. Type the country code, the area code (without a 0), and the local phone number. Press the key. Set up voice mail and call forwarding for international use You must set up voice mail and call forwarding for international use before you leave Japan. 31 1. In the phone, type 159. 2. Press the key. 3. Follow the voice prompts. About phone services You can access voice mail, call forwarding, call waiting, call blocking and caller ID notification services can all be accessed as FOMA network services. Some network services require you to subscribe. For more information about services, visit www.nttdocomo.co.jp/service/network/index.html. Phone service shortcuts Caller ID · To show your caller ID for each call, type 186 and the phone number. Press the key. · To hide your caller ID for each call, type 184 and the phone number. Press the key. Voice mail (from outside Japan) · To access voice mail, hold the 0 key until + appears. Type 8190310141, followed by a number (10 - voice mail ON, 00 - voice mail OFF, 70 - play new messages, 32 60 - play saved messages, 90 - set call duration). Press the Type your phone number. Type your network PIN. Voice mail (from inside Japan) · To turn on voice mail, type 1411. Press the · To turn off voice mail, type 1410. Press the · To listen to new messages, type 1417. Press the finish listening to your message, press the key. key. key. key. When you key. key. · To delete new messages after playback, type 1417. Press the When you finish listening to your message, type 3, then *. Press the key. · To save new messages after playback, type 1417. Press the When you finish listening to your message, type 2, then *. Press the key. · To listen to saved messages, type 1416. Press the the key. key. key. Type 1. Press · To delete saved messages after playback, type 1416. Press the key. Type 1, then type 3, then type *. Press the key. · To resave saved messages after playback, type 1416. Press the key. Type 1, then type 2, then type *. Press the key. 33 · To set call duration, type 1419. Press the key. Type 1. Type the call duration (0-120 seconds), then type #. Type #. Press the key. Call forwarding (from outside Japan) · To access call forwarding from outside Japan, hold the 0 key until + appears. Type 8190310142, followed by a number (10 - call forwarding ON, 00 - call key. Type your phone number. Type forwarding OFF). Press the your network PIN. Call forwarding (from inside Japan) · To turn on call forwarding, type 1421. Press the key. · To turn off call forwarding, type 1420. Press the key. Press the key. · To set the phone number for call forwarding, type 1429. Press the key. Type 3, then type the phone number. Type #. Press the key. · To check call forwarding settings, type 1429. Press the 4, then type #. Press the key. key. Type · To set call duration, type 1429. Press the key. Type 1. Type the call duration (0-120 seconds), then type #. Type ##. Press the key. 34 · To turn call forwarding service guidance on or off, type 1429. Press the key. Type 2, then type 1 for ON or 0 for OFF. Type ##. Press the key. Call history · To provide notification of all incoming call history entries while your BlackBerry® device is out of wireless coverage or turned off, type *2001. Press the key. Type 1, then 1. Type #. Press the key. · To provide notification of incoming call history entries that have caller ID turned on while your device is out of wireless coverage or turned off, type key. Type 1, then 0. Type #. Press the *2001. Press the key. English announcements · To set the announcement language when making calls, type 1458. Press the key. Type 1. Type a number (1 - Japanese, 2 - English). Type ##. key. Press the · To set the announcement language when answering calls, type 1458. Press the key. Type 2. Type a number (1 - Japanese, 2 - Japanese followed by English, 3 - English followed by Japanese). Type ##. Press the key. 35 About accessories You can buy accessories such as batteries, carrying solutions, headsets, and charging solutions for your BlackBerry® device. Contact your wireless service provider or visit www.shopblackberry.com for more information. CAUTION: Use only accessories that Research In Motion has approved for use with your device model. Use of other accessories might invalidate your warranty and might be dangerous. About adding applications to your device You can download applications for your BlackBerry® device from a web site such as mobile.blackberry.com using the browser on your device. You can also download application files from a web site such as www.handango.com/blackberry/ using a browser on your computer. If you download applications using a browser on your computer, you can add the application to your device using the application loader tool of the BlackBerry Desktop Software. The BlackBerry Desktop Software is available on the BlackBerry User Tools CD that came with your device. CAUTION: If you add an application to your device, read the terms and conditions for the application carefully. Research In Motion makes no representation, warranty, or guarantee whatsoever for applications that you add to your device and assumes no liability for them. 36 Find more information · To view the user guide for your BlackBerry® device, click Help in the application list or in an application menu. · To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. · To try a free 30-minute introductory training course (available in English only) for your device or to purchase additional training, visit www.blackberry.com/ go/onlinetraining. · To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. · To find software, games, and accessories for your device, visit www.discoverblackberry.com. 37 38 Troubleshooting I cannot connect to a wireless network Try performing the following actions: · Verify that your SIM card is inserted in your BlackBerry® device correctly. · Verify that you have turned on the connection to the wireless network. · Verify that you are connected to your wireless service provider's network. If you switched wireless networks manually, your device remains connected to that wireless network until you select your wireless service provider's network again. · If you have specified a specific wireless network connection speed, verify that you are in a wireless coverage area that supports the connection speed. I cannot send messages Try performing the following actions: · Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. 39 · If the menu item for sending a message does not appear, verify that you have added an email address or PIN for your contact. · If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. · Resend the message. Open the message. Click the trackwheel. Click Resend. I am not receiving messages Try performing the following actions: · Verify that your BlackBerry® device is connected to the wireless network. If you are not in a wireless coverage area, you should receive messages when you return to a wireless coverage area. · If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host Routing Table. Click the trackwheel. Click Register Now. · If you use email message filters, verify that the options for email message filters are set correctly. 40 I cannot make or receive calls Try performing the following actions: · Verify that your BlackBerry® device is connected to the wireless network. · If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. · If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. · If you are not receiving calls, verify that call blocking and call forwarding are turned off. · If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as the primary number. 41 42 Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion is under license. Handango is a trademark of Handango, Inc. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential 43 information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. 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