2500 Series All-In-One Getting Started December 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. All other trademarks are the property of their respective owners. © 2007 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Safety information Use only the power supply and power supply cord provided with this product or the manufacturer's authorized replacement power supply and power supply cord. Connect the power supply cord to an electrical outlet that is near the product and easily accessible. Refer service or repairs, other than those described in the user documentation, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION--SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. CAUTION--POTENTIAL INJURY: When closing the scanner unit, make sure to keep your hands out from underneath the scanner unit. Contents Safety information.............................................................................2 Finding information about the printer..........................................5 Setting up the printer........................................................................9 Checking the box contents................................................................................................................................................9 Learning about the printer.............................................................10 Understanding the parts of the printer.......................................................................................................................10 Using the control panel buttons....................................................................................................................................12 Learning about the software.........................................................13 Using the printer software...............................................................................................................................................13 Using the Lexmark Imaging Studio...............................................................................................................................13 Using the Solution Center................................................................................................................................................15 Using Print Properties........................................................................................................................................................16 Using the Toolbar................................................................................................................................................................16 Resetting printer software settings to defaults........................................................................................................18 Loading paper and original documents......................................19 Loading paper.......................................................................................................................................................................19 Loading original documents on the scanner glass.................................................................................................19 Printing...............................................................................................21 Printing a document..........................................................................................................................................................21 Printing a Web page...........................................................................................................................................................21 Printing photos or images from a Web page............................................................................................................22 Working with photos.......................................................................23 Retrieving and managing photos..................................................................................................................................23 Printing photos using the computer............................................................................................................................24 Creating photo projects....................................................................................................................................................25 Copying...............................................................................................28 Copying using the control panel...................................................................................................................................28 Copying using the computer..........................................................................................................................................29 Contents 3 Scanning.............................................................................................31 Scanning using the control panel.................................................................................................................................31 Customizing scan settings using the computer.......................................................................................................31 Faxing.................................................................................................33 Maintaining the printer...................................................................35 Changing print cartridges................................................................................................................................................35 Achieving better print quality.........................................................................................................................................37 Ordering print cartridges..................................................................................................................................................40 Ordering paper and other supplies..............................................................................................................................40 Troubleshooting...............................................................................42 Setup troubleshooting......................................................................................................................................................42 Print troubleshooting........................................................................................................................................................44 Copy troubleshooting........................................................................................................................................................47 Scan troubleshooting........................................................................................................................................................48 Fax troubleshooting...........................................................................................................................................................50 Jams and misfeeds troubleshooting............................................................................................................................50 Blinking lights on the control panel.............................................................................................................................53 Error messages.....................................................................................................................................................................54 Removing and reinstalling the software.....................................................................................................................55 Index...................................................................................................56 Contents 4 Finding information about the printer Finding information about the printer Setup sheet Description Where to find The Setup sheet gives you instructions for setting up You can find this document in the printer box or on the hardware and software. Lexmark Web site at www.lexmark.com. Getting Started or Setup Solutions booklet Description The Getting Started booklet gives you instructions for setting up hardware and software (on Windows operating systems) and some basic instructions for using the printer. Note: If your printer supports Macintosh operating systems, see the Mac Help: Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. 1 From the Finder desktop, double-click the Lexmark 2500 Series folder. 2 Double-click the printer Help icon. The Setup Solutions booklet tells you how to solve printer setup problems. Note: These documents do not ship with all printers. If you did not receive a Getting Started booklet or a Setup Solutions booklet, see the User's Guide instead. Finding information about the printer 5 User's Guide Description The User's Guide gives you instructions for using the printer and other information such as: Where to find When you install the printer software, the User's Guide will be installed. · · · · · · · · · Using the software (on Windows operating systems) Loading paper Printing Working with photos Scanning (if supported by your printer) Making copies (if supported by your printer) Faxing (if supported by your printer) Maintaining the printer Connecting the printer to a network (if supported by your printer) scanning, faxing, paper jams, and misfeeds 1 Click Start Programs or All Programs Lexmark 2500 Series. 2 Click User's Guide. If the link to the User's Guide is not on your desktop, follow these instructions: 1 Insert the CD. The installation screen appears. Note: If necessary, click Start Run, and then type D:\setup, where D is the letter of your CD-ROM drive. 2 Click View User's Guide (including Setup Troubleshooting). · Troubleshooting problems with printing, copying, Note: If your printer supports Macintosh operating systems, see the Mac Help: 3 Click Yes. An icon of the User's Guide appears on your desktop, and the User's Guide appears on the screen. You can also find this document on the Lexmark Web site 1 From the Finder desktop, double-click the Lexmark at www.lexmark.com. 2500 Series folder. 2 Double-click the printer Help icon. Help Description The Help gives you instructions for using the software, if your printer connects to a computer. Where to find While in any Lexmark software program, click Help, Tips Help, or Help Help Topics. Lexmark Solution Center Description Where to find The Lexmark Solution Center software is included on To access the Lexmark Solution Center: your CD. It installs with the other software, if your printer 1 Click Start Programs or All Programs connects to a computer. Lexmark 2500 Series. 2 Select Lexmark Solution Center. Finding information about the printer 6 Customer support Description Where to find (North America) Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Telephone support Call us at · US: 1-800-332-4120 Monday­Friday (8:00 AM­11:00 PM ET) Saturday (Noon­6:00 PM ET) · Canada: 1-800-539-6275 Note: For additional information about English Monday­Friday (9:00 AM­11:00 PM contacting Lexmark, see the printed ET) warranty that shipped with your printer. Saturday (Noon­6:00 PM ET) French Monday­Friday (9:00 AM­7:00 PM ET) Monday­Friday (8:00 AM­8:00 PM ET) · Mexico: 001-888-377-0063 Note: Support numbers and times may change without notice. For the most recent phone numbers available, see the printed warranty statement that shipped with your printer. E-mail support For e-mail support, visit our Web site: www.lexmark.com. E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer. 1 2 3 4 5 Click CUSTOMER SUPPORT. Click Technical Support. Select your printer family. Select your printer model. From the Support Tools section, click eMail Support. Request. 6 Comple ...