using your Treo TM Includes setup information and instructions for most tasks Copyright Copyright © 2004 palmOne, Inc. All rights reserved. palmOne, Treo, the palmOne and Treo logos, and Blazer are among the trademarks or registered trademarks owned by or exclusively licensed to palmOne, Inc. or its subsidiaries. Palm, Palm OS, HotSync, and the Palm Powered logo are trademarks or registered trademarks licensed to palmOne, Inc.. This product contains ACCESS Co., Ltd.'s NetFront 3.0 Internet browser software. © 1996-2004 ACCESS Co., Ltd. and ACCESS Systems America, Inc. NetFront is the trademark or registered trademark of ACCESS Co., Ltd. in Japan and in other countries except the United States of America. NetFront is a registered trademark of NetFront Communications, Inc. in the United States of America and is used under a license. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners. Contents 3 5 6 7 8 9 12 13 14 15 17 18 22 25 27 30 31 32 33 34 36 39 40 Contents Welcome If you read nothing else... Disclaimer and limitation of liability palmOne, Inc. and its suppliers assume no responsibility for any damage or loss resulting from the use of this guide. palmOne, Inc. and its suppliers assume no responsibility for any loss or claims by third parties that may arise through the use of this software. palmOne, Inc. and its suppliers assume no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery, or repairs. Be sure to make backup copies of all important data on other media to protect against data loss. read this now: getting started What you'll need Treo overview Charging the battery Inserting the SIM card Turning Treo on and off Making your first call Software download available PalmTM Desktop software is supplied on a CD-ROM disc. If you do not have access to a CD-ROM drive for your computer, you can download this software from www.palmOne.com. 42 43 47 49 52 53 60 64 69 73 81 82 87 90 91 93 95 97 99 100 103 104 105 Managing active calls More ways to manage calls Managing contacts Defining Favorites buttons Using a phone headset Browsing the web Taking pictures with the camera SMS MMS Sending and receiving messages with Mail first day: learning the basics Moving around the Treo screen Using the keyboard Launching applications Setting up your computer Synchronizing contacts and other personal data Battery life Where to learn more first two weeks: using organizer features Calendar To Do List Memo Pad CityTime Calculator Looking up contacts and other information Beaming information first week: using phone, web, and messaging Phone overview Dialing calls Receiving calls Using voicemail first month: managing applications Installing applications Removing applications Using Application Info Using expansion cards 406-10042-00 109 when you're ready: customizing your Treo 110 Phone settings 113 System Sound settings 114 Display and appearance 116 Applications Launcher settings 117 Button settings 118 Date and time settings 120 General Preferences 121 Locking your phone and data 127 if something happens: help 128 Upgrading from another Palm 130 131 133 134 137 140 143 144 145 146 147 148 Powered device Trouble installing Palm Desktop? Resetting your Treo Screen Network connection Synchronization (HotSync) Mail Web Camera Third-party applications Errors Making room on your Treo Voice quality 150 glossary 152 FCC 153 Index 160 Specifications Welcome Congratulations on the purchase of your TreoTM phone. You now have · an advanced mobile phone* · a Palm PoweredTM organizer with portable expansion capability (SD media) · a digital camera · email* · web browsing* · SMS* · MMS** all in one compact and indispensable device. * Requires service contract with your mobile service provider **MMS requires MMS services running on GPRS This guide will help you set up your Treo and quickly learn to use it. LOOK HERE: Don't miss the helpful tips and crossreferences given in this column. 4 :: Table of Contents Welcome :: 5 If you read nothing else... This guide is designed to get you using your Treo quickly, starting with just the basics. As you become more comfortable with your Treo and want to learn more, come back and read the other sections. Read this Now: Getting Started Follow the instructions on pages 7-16 to set up your Treo and make your first call. First Month: Managing Applications Explore pages 99-108 to learn how to add or delete extra applications and use an expansion card with your Treo. read this now: First Day: Learning the Basics Read through pages 17-32 to learn how to enter text, move around the screen and set up synchronization. When You're Ready: Customizing your Treo Once you've learned the basics, you'll want to explore additional features on your Treo and customize its settings. See pages 109-126 for information about these features. First Week: Using Phone, Web and Messaging Learn how to use all the great wireless features of your Treo on pages 33-80, including phone, email, web browsing, and messaging. getting started If Something Happens: Help If something goes wrong or you can't figure out how to use a Treo feature, we can help. See pages 127-148 for the answers to frequently asked questions. First Two Weeks: Using Organizer Features Your Treo is not just a phone. It also includes a full-featured Palm Powered organizer that gives you instant access to your Calendar, To Do List, Memo Pad, CityTime, Calculator, and more. See pages 81-98. 6 :: If you read nothing else... read this now: getting started :: 7 What you'll need As you work through the instructions in this guide, you'll need all the items that came in the Treo box (see page 9) as well as the following: · a SIM card for which you have an activated mobile account with data services* · a location with wireless coverage for your phone · an electrical outlet · the computer with which you will synchronize your personal data · the CD included in the box Treo overview You should have received all of the following components in the Treo box: Hardware · · · · · Treo handset AC charger USB HotSync® cable headset electrical socket adapter(s) (if required in region) You can purchase a separate serial HotSync cable and other accessories. For more information, visit www.palmOne.com. Warranty does not cover damage by Secure Digital (SD) cards which do not meet SD Memory Card Specifications. SD cards which do not meet SD Memory Card Specifications may damage Treo 600. Documentation and software * We recommend choosing the GPRS data service option. You cannot use email, web browsing, or picture messaging without data services of some type. · Using Your Treo (this book) · Synchronization software CD Treo handset features The following illustrations show the locations and names of the physical features of the Treo. Refer back to these illustrations while following the instructions in this guide. G F E A B A. B. C. D. E. F. G. Antenna Wireless Mode button Infrared (IR) port Ringer switch Stylus Expansion card slot SIM slot C D 8 :: What you'll need Treo overview :: 9 Be careful not to scratch or crush your Treo's touchscreen. Do not store it in a place where other items might damage it. IMPORTANT: Treo's speaker includes a large magnet, so be sure not to store your Treo near credit cards or other items that could be demagnetized. A. B. C. D. E. SIM slot Camera lens Speaker Reset button Reset tool (within stylus) A. B. C. D. E. F. G. H. I. J. K. Phone receiver LED (Wireless Mode and charge indicator) Volume buttons Phone Calendar Headset jack HotSync and power supply connector Microphone Messaging Screen on/off button 5-way navigation control 10 :: Treo overview Treo overview :: 11 Charging the battery Battery consumption varies based on your personal usage. Consumption factors include signal strength, backlight and speakerphone usage, and whether calls are data or voice calls. Before using your Treo, you need to charge the battery. It may not turn on at all when you first remove it from the box. We recommend three hours for a full charge, or until the LED is solid green. 1. Plug the AC charger into a wall outlet. If necessary, connect an adapter. 2. Connect the charger cable to the bottom of the Treo with the word UP facing the same way as your Treo screen. Inserting the SIM card Your Subscriber Identity Module (SIM) card contains account information such as your phone number and voicemail access number. To use the phone, email, or web features of your Treo, you need to insert the SIM card. If a SIM card did not come with your Treo, your mobile service provider will give you one when you subscribe. If you have an older, 5-volt SIM card, you should request a newer, 3-volt SIM. This Treo is not compatible with older 5-volt SIM cards. Your mobile service provider may already have inserted the SIM card into your Treo. In that case, skip to page 14. To remove the SIM card, pull the SIM tray out of the slot and remove the card from the tray. A A B C A. LED A. B. C. D. SIM tray SIM card Notches SIM slot D 3. To confirm your Treo is charging, check the LED. · When the LED is solid red, your Treo is charging. · When the LED turns solid green, your Treo is fully charged. · If the LED does not turn on when you connect your Treo to the charger, double-check the cable connection and the electrical outlet to which it is connected. After you turn on your Treo, the onscreen battery gauge displays power status: · Full battery icon : Battery is charged · Partial battery icon : Battery has some power and is not charging · Empty battery icon : Battery needs charging immediately · Red lightning bolt : Charging · Green lightning bolt with full battery : Fully charged 1. Slide the SIM tray out of the Treo. 2. Insert the SIM card into the SIM tray by aligning the notches until you feel it lock into place. 3. Slide the SIM tray back into the Treo. 4. If your SIM card is not already activated, follow the activation steps provided by your mobile service provider or contact them directly for assistance. If you want to use email, web browsing, and MMS, be sure to confirm that your SIM card is activated for data services. 12 :: Charging the battery Inserting the SIM card :: 13 Turning Treo on and off Treo includes a keyboard backlight for nighttime use. The keyboard backlight activates automatically when the screen turns on, but shuts off if the keyboard is not in use. When the screen is on, press Option then the P key to manually activate the keyboard backlight. You can use the Palm OS features of your Treo independently of the wireless features and applications. Therefore, the screen and Wireless Mode are designed to be turned off and on separately. Making your first call We recommend that you charge your Treo for a full three hours (or until the LED is solid green) before using it for the first time. 1. Press and hold the Wireless Mode button . You will hear a series of ascending tones. 2. If a Welcome screen appears, follow the onscreen instructions to set up your Treo. 3. Allow the Treo to complete a network search. The search may take several seconds. When it is complete, the network status icon appears in the upper right. 4. If prompted for a PIN, enter it on the PIN screen. The default PIN is often 1234. Otherwise, your mobile service provider may have given you some documentation with this information. Contact your mobile service provider for help. 5. Press Phone . 6. Using the number pad on the Treo keyboard, type the desired phone number. 7. Press Center to dial. 8. When your call is complete, use the 5-way navigation control to choose Hang Up. Turning the screen on and off 1. Press the Screen button to turn on the screen. 2. Briefly press the Screen button to turn off the screen. Turning Wireless Mode on and off Wireless Mode allows your Treo to connect to a mobile network so that you can make and receive phone calls and use other wireless services. 1. Press and hold the Wireless Mode button to turn on Wireless Mode. You will hear a series of ascending tones. When Wireless Mode is on, your Treo connects to a mobile network, and you can use the phone and Internet features (if supported by the local network). 2. Press and hold the Wireless Mode button again to turn off Wireless Mode. You will hear a series of descending tones. When Wireless Mode is off, your Treo does not have a connection to any mobile network. You can still use the organizer and other Palm OS features. This is ideal for airplane flights and for maximizing battery life. If No Service appears in the upper left, you are out of a wireless coverage area. If you believe you are in a wireless coverage area and this problem persists, contact your mobile service provider for assistance. If the Welcome screen does not appear, recalibrate the touchs ...