User manual VTECH IP8100-2 - HANDSET

Parts Check List The system is an advanced Broadband cordless telephone set, capable of supporting four handsets. This manual is designed to familiarize you with this Broadband cordless telephone. We strongly recommend you read the manual before using your phone. 6. Charger Wall Mounting Brackets . Base Unit 7. Belt Clip(s) 2. Handset(s) 8. User Documentation CD 3. Handset Charger(s) 9. Quick Start Guide 4. Ethernet Cables 0. Battery(ies) 5. Base Power Adapter Note: Use ONLY VTech battery 80-5808-00-00 or VTech replacement 89-324-00-00. Base Unit Handset Battery Blue Ethernet Cable Base AC Adapter Handset Charger Yellow Ethernet Cable Belt Clip Charger Wall User Documentation CD Quick Start Guide Mounting Bracket Note: If you have purchased the IP800 series telephone, please also refer to the parts list in your IP8 user's manual. The Handset Layout 12 13 16 . 2. 3. 4. 5. 6. 7. 8. Antenna Earpiece Volume Control CID (Scroll Down) On (Flash) Voicemail Dialing Keys (0-9, *, #) Redial (Pause) 9. Speakerphone 0. LCD Display . Select (Menu) 2. Phonebook (Scroll Up) 3. Headset Jack (2.5mm) 4. Off (Clear) 5. Intercom 6. Mute (Delete) 2 The Base Unit Layout . 2. 3. 4. 5. 6. 7. 8. Message Waiting LED Page key In Use LED Service Status LED LAN Port WAN Port DC Connector Jack Reset Switch 3 Getting Started Setup Connecting power to Base Unit/Handset Charger . Plug the power adapter into an electrical outlet, and the connector into the connector jack at the bottom of the base unit. 2. Choose the location for your handset charger, and plug its power supply into an electrical outlet. Installation of Battery Pack in Handset Follow the steps below: . Remove the battery compartment cover by pressing on the indentation and sliding downward. Place the new battery pack in the handset with the positive and negative poles aligned in the battery compartment. 2. Replace the battery cover by sliding it upwards. 3. If the new battery pack is not already charged, place the handset in its charger, and allow it to charge for 0-2 hours. After initial charge, a maintenance charge of 8 hours should besufficient. Charging of the Handset Battery Pack The handset of your cordless telephone is powered by a rechargeable battery pack. It charges automatically whenever handset is in its charger. You should charge the batteries for 10-12 hours when you first receive your phone. You will know the battery pack needs charging when: · The low battery message is displayed: · The handset seems completely dead, the LCD is completely clear and does not activate when you press the keys. Note: While in PLACE IN CHARGER (low battery) mode, the keypad sounds, backlighting and speakerphone features will not work. When the battery has been charged, the features will return to their normal function. IMPORTANT: 1. Donotdisposeofthebatterypackinafire,itmightexplode. 2. Donotopenormutilatethebatterypack.Toxicsubstancesmaybereleased, causing harm to eyes or skin. 3. Exercisecareinhandlingbatteriesinordertopreventanaccidentalshortof the charge contacts, potentially causing the batteries to overheat. 4 Setup 4. Do not dispose of the battery pack into household garbage. Please refer to the information concerning proper battery recycling. 5. Do not charge the battery pack with other electrical devices. Reset Switch The reset switch, when quickly pressed and released, will reset the phone and restart the software. Beware that when the reset switch is pressed and held for more than 0 seconds and then released, the phone will restore to factory defaults. Thisincludesclearingandresettingthepasswordonthewebconfiguration. Reset switch does not affect your base unit power, RF operation, or any of the telephone handset settings. Checking for dial Tone After the battery is charged, press ON on the handset. The LCD displays PHONE and shows a call timer, and you will hear a dial tone. If not, see In Case of Difficulty. CAUTION: Use only the VTech power supply provided with your telephone. IMPORTANT! MAXIMUM PERFORMANCE OF YOUR CORDLESS TELEPHONE SYSTEM: 1.Install your base unit and extension handsets away from electronic equipment, such as personal computers, television sets and microwave ovens. 2. In locations where there are multiple cordless telephones, separate the base units as far away as possible. 3. Install your telephone equipment away from heat sources and sunlight. 4. Avoid excessive moisture, dust or extremecold. Add new handsets to make your phone more versatile Your telephone can accommodate up to four cordless handsets. You can add new handsets (Model IP8, sold separately) at any time. You can register a maximumoffourhandsets. 5 Getting Started Getting Started Wall Mounting The wall mount brackets are designed for use on standard wall mount plates only. Wall mounting is optional. Only the handset chargers (not the main base unit) can be wall mounted. . Plug the power adapters into electrical outlets, and the connector to the bottom of the handset charger. 2. Line up the tabs on the wall mount brackets with the holes at the back of the handsetcharger.Snapthewallmountbracketfirmlyinplace. 3. Mount the handset charger on the wall. Position the handset charger so the mountingstudswillfitintotheholesonthewallmountbracket.Slidehandset charger down on the mounting studs until it locks into place. 6 Setup Installation Without A Router INTERNET dSL or Cable Modem PC Handset 1 & 2 WAN Port PC/LAN Port Base Unit NOTE: The IP800 series telephone is expandableuptoatotalof4handsets. Uses model IP 8 (sold separately) Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. STEP 1 Unplug the power cord from your Cable or DSL modem (the device your ISP provided which provides high-speed Internet). Make sure that you turn your computer off and that you do NOT plug in your IP800 series broadband telephone until instructed to do so. Helpful Hint: The modem should be powered off for at least 0 minutes. If it is turned off for a shorter period of time, it may "remember" old information that will prevent it from working properly. 7 Getting Started Getting Started Setup STEP 2 Disconnect all cables between your Cable or DSL modem and your computer. STEP 3 Connect one end of the yellow Ethernet cable to the yellow port, labeled "PC/ LAN," located on the back of the base unit and connect the other end of the yellow cable to the Ethernet port of your computer. STEP 4 Connect one end of the blue Ethernet cable to the blue port, labeled "WAN," located on the back of the base unit and connect the other end of the blue cable to the Ethernet port on your cable or DSL modem. STEP 5 Reconnect power cord to the modem then turn the modem on. Please wait until all lights on the modem stop blinking. Helpful Hint: This should take a few minutes, but may take as long as 0 minutes. STEP 6 Plug the power cord into the power port located on the bottom or your IP800 series telephone and the other end into the electrical outlet. This turns the IP 800 series broadband telephone on. Helpful Hint: DO NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of IP800 seriesbasehasgonefromflashingyellowtoasteadygreen. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband telephone. STEP 7 Turn your computer on, and check your computer to see if your Internet is working, try to visit any website. If your Internet is working, please proceed to STEP 0. If not, please proceed to STEP 8. STEP 8: Cable Users If you receive Internet access through a Cable modem, you may need to register the IP800 series telephone with your ISP. Please contact them to update your information; you will likely need your WAN MAC address, which is located on the bottom of the IP800 series telephone. Once your ISP has updated your account, proceed to step 9. -- OR -- 8 Setup dSL Users If you have DSL and are required to enter a user name and password (PPPoE) when accessing the Internet, you may be required to authenticate the IP800 series telephone. A. OpenawebbrowsersuchasMicrosoft®InternetExplorerusingthe computer connected through your phone Ethernet port. In the address oflocationfield,typeandpressENTER. This displays the login screen. Enter the default password `VTech' and click on login. B. On the Setup Wizard screen, click Run Wizard to start the set-up. C. Follow Wizard screens to complete the setup. STEP 9: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan. 9 Getting Started Getting Started Setup Installation With A Router Base Unit INTERNET dSL or Cable Modem PC WAN Port Laptop Existing Network Router Handset 1 & 2 Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. NOTE:TheIP8100seriestelephoneisexpandableupto a total of 4 handsets. Uses model IP 8 (sold separately) STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled WAN, located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless router, place the base unit at least 3' away from your router to avoid interference. Helpful Hint:IfalltheEthernetportsonyourexistingrouterarefull,disconnectoneofthe attacheddevicesfromtheexistingrouter.PlugtheblueEthernetcableintothenowfree port on your router. Connect the device you just unplugged from your router to the yellow PC/LAN port located on the back of IP800 series broadband telephone base unit. STEP 2: Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the IP800 series broadband telephone on. Helpful Hint: DO NOT interrupt this registration process by unplugging the power or by using the handsets until the READY indicator light on the front of base has gone from flashingyellowtoasteadygreen. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan. 0 Setup Installation With A Modem Router INTERNET Base Unit PC WAN Port Laptop dSL or Cable Modem Handset 1 & 2 Warning: Do not route the Ethernet cable to outdoors, and ensure that you are using a safety approved DSL or Cable modem with proper electrical isolation. NOTE:TheIP8100seriestelephoneisexpandableupto a total of 4 handsets. Uses model IP8 (sold separately) STEP 1: Using the blue Ethernet cable provided, connect one end into the blue port, labeled "WAN," located on the back of the IP800 series broadband telephone base unit and connect the other end into an available LAN port on your router. If you have a wireless modem router, place the base unit at least 3 feet away from your router to avoid interference. Helpful Hint:IfalltheEthernetportsonyourexistingrouterarefull,disconnectone oftheattacheddevicesfromtheexistingrouter.PlugtheblueEthernetcableinto the now free port on your router. Connect the device you just unplugged from your router to the yellow "PC/LAN" port located on the back of IP800 series broadband telephone base unit. STEP 2: Plug the power cord into the power port located on the bottom of your base unit and the other end into the electrical outlet. This turns the IP800 series broadband telephone on. Helpful Hint: DO NOT interrupt this registration process by unplugging the power or by using the handsets until the REAdY indicator light on the front of base has gone fromflashingyellowtoasteadygreen. Helpful Hint: Use only the power cord provided in this package; using an older power cord can damage the broadband phone. STEP 3: Check for dial tone by pressing the ON button on your handset. If you do not hear a dial tone, please refer to the Troubleshooting section of the user manual. Congratulations! Even if you are transferring your number, you are ready to start taking advantage of the great savings and superior quality of Vonage right now! Please call 800-342-79 to setup your voicemail service and to learn about other free Vonage features included with every Vonage calling plan. Getting Started Handset and Base Indicators Handset Icons Icon MUTE description · Turns On when the microphone is muted. · Turns On when there are new call log entries. · Turns On when the ringer is muted. · Low battery indicator and charging indicator. Basic Operation NEW Handset LEds LEd SPEAKER description · LED is on when in handsfree mode. Base LEds LEd description IN USE · On when the phone is off hook. ·Flasheswhenanextensionphoneisoffhook. MESSAGE · Flashes when you have voicemail. WAITING Ready · Solid Red: Internet Service currently not available. No connection to the ISP. Either (a) wait for the connection to be completed, (b) ensureISPconfigurationiscorrect(anduser/passwordisentered, if PPPoE), or (c) contact ISP for assistance. · Flashing Red: Error condition not related to ISP connection. Contact Vonage Customer Care 866-243-4357. · Solid Yellow: Connecting to Vonage, please wait. · Flashing Yellow: Connecting to Vonage PLEASE dO NOT UNPLUG THE POWER TO THE IP8100. This process may take a few minutes, please wait. · Solid Green: Line ready to use. · Flashing Green: Software upgrade in progress, may make and receive calls. · Green: Link/activity indicator (off = no connection, on steady = connected, blinking = activity detected). · Yellow: Connection speed indicator (off = 0Mb/s, on = 00Mb/s). WAN/LAN port 2 Handset Operation Press ON (or, SPEAKER to use the handset speakerphone feature). Dial the phone number. -OR· Dial the phone number first; then press ON (or SPEAKER). · Press OFF to end your call. · Making Calls Answering Calls · Press ON, SPEAKER or any dialing keys. · Press OFF to end your call. If the handset is in idle mode during an incoming call, the ringer can be temporarily muted by pressing OFF or MUTE, or by adjusting the ringer volume using the volume keys. If the ringing is muted completely (by pressing OFF or MUTE, or adjusted to ringer level 0 using the volume keys), the ringer mute icon will turn on indicating the ringing is being muted. This feature is useful when you need to lower or stop the ringing quickly without actually answering the call. For example,someoneissleepingintheroomandyouwant to check the caller ID before answering, or you want to ignore just the current call. This adjustment is temporary, and only last for the current ringing call. The ringer volume will return to it's normal setting once the call is answered or when the ringing stops. Adjust the Handset Volume (also applies to the handset speakerphone and headset) · The volume control is on the left edge of the handset. During a call, press VOLUME or keys to adjust the listening volume to a comfortable level.Whenyoureachthemaximumorminimumsetting,adouble-beepwill sound. Flash Function · Redial Function · You can use your IP 800-2/800-3 with services such as call waiting. When you receive a call waiting signal, simply press the ON/FLASH key to switch to the new call. Press ON/FLASH again to switch back to the original call. REDIAL 595-9511 · · Press REdIAL/PAUSE to display the last telephone number dialed from the handset (up to 32 digits). Use or toscrollthroughthefivepreviously dialed numbers. When the beginning or the end of the redial list is reached, a double beep will sound. When the desired number is reached, press ON or SPEAKER to dial. Pressing OFFwillexittheredialreviewlist. 3 Basic Operation Handset Operation · When the desired entry displays, press dELETE.You'llhearaconfirmation beep. dial Vonage Voicemail Press and hold #1 to dial Vonage voicemail. Basic Operation Mute Function · · During an active call, pressing the MUTE/ dELETE key will disable the microphone. MICROPHONE MUTEd will display briefly.Thescreenwilldisplay: Press MUTE/dELETE again to return to normal two-way conversation. MICROPHONE ONwilldisplaybriefly. PHONE 00:00:15 MICROPHONE MUTE Intercom Call · ENTER HANDSET # From the idle (off) mode, press INT. The handset (HS) will display: ENTER HANdSET # CALLING HANDSET X · Select a number of the handset to be called. The display will show: CALLING HANdSET X (Where X is the handset number.) The other handset will ring and the screen will display: HANdSET X IS CALLING Press INT, PHONE, SPEAKER or any of the dial pad keys on handset X to answer the intercom call. The screens will display: Press INT or OFF on either handset to end the call. · HANDSET X IS CALLING · INTERCOM INTERCOM ENDED · Note: If handset X is out of range, or on an externalcall,whenHS1attemptstointercom it, the display of HS will show: UNABLE TO CALL TRY AGAIN 4 Handset Operation Call Forward · Whileonanexternalcall,onehandset(HS1) can forward it to any other handset: · · Press INT on HS, it will display: ENTER HANDSET # · HS X can press ON to answer the call. CALL FORWARDED Note: If HS X does not respond in about 30 seconds, the external call will be returned to HS and the display will show: If the returned call is not answered within 30 seconds, the external call will end automatically. CALL BACK Conference Call It is possible to establish a conference between twohandsetsandtheexternalline. If a handset already has a connection to the external line, and another handset goes offhook, a conference is immediately established. Both handsets will show: CONF. 00:00:25 Base Operation From the base unit, you can use the PAGE key to locate the handsets. · When the handset is in idle, press PAGE. The handsets will display: · To end the page at the handset, press ON, SPEAKER or any dialing keys. · To end the page at the base, press PAGE. BASE IS PAGING 5 Basic Operation Enter the handset number you wish to forward, HS will display: Phonebook Operation Your phone can store up to 50 numbers with names in memory. Each memory location can hold up to 32 digits for the number and 6 characters for the name. Note: The handsets share a common phonebook, which is stored in the base. This means that entries inserted by one handset are available for all handsets, and if one deletes a phonebook entry, it will disappear from all handsets. Basic Operation When one handset is accessing the phonebook, the other handsets cannot access it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display. Press MENU. With PHONEBOOK highlighted, press SEL. to select STORE. Press · Press SEL. · You will be prompted to ENTER NUMBER. Use the dialing keys to enter the number you wish to store in the phonebook. Press the MUTE/dELETE key to backspace and make corrections. Press SEL. · You will then be prompted to ENTER NAME. Use the dialing keys to spell the name. Press SEL. · Youwillhearaconfirmationtone,and the new phonebook entry will display briefly. · · Storing a New Entry >STORE REVIEW ENTER NUMBER 800-595-9511 ENTER NAME _ Notes: · · · · If the phonebook is full, the handset will display PHONEBOOK IS FULL. You can also press REdIAL/PAUSE then or to scroll to the previously dialed number from the redial list you want to store in the phonebook. Pressing SEL will append the selected redial number to the current editing number. While entering numbers, press and hold REdIAL/PAUSE to add pauses if necessary. If there is a duplicate number in the phonebook, the display will show: PHONEBOOK IS FULL NUMBER ALREADY IN PHONEBOOK 6 Phonebook Operation Each press of a particular key causes characters to be displayed in the following order: Key 1 2 3 4 5 6 7 8 9 0 # 1 space A D G J M P T W 0 # 2 E H K N Q U X ? ` F I L O R V Y ! , 3 4 5 6 S 8 Z / d g j m 7 t 9 ( . e h k n p u w ) & f i l o q v x y z r s B Characters by number of key presses 3 4 5 6 7 c 8 9 * * Reviewing/Dialing from the Phonebook · Press MENU. With PHONEBOOK inthefirstline, press SEL. With the REVIEWinthefirstline,press SEL again. - OR and the handset With the handset idle, press jumps directly into the phonebook review mode. Thefirstphonebookentrywillbedisplayed. Scroll through the phonebook entries using or keysorenterfirstcharacterofthenameto be searched (using the digit keys) and continue scrolling using the and keys, until you reach the entry to be dialed. VTech 595-9511 · VTech Com 800-595-9511 Note: When reviewing the phonebook, the second line of the display will show the phone number, up to 6 digits. For numbers longer than 6 digits, onlythefirst13digitswillbeshown.Press or # to scroll the phone number to see the additional digits. · Press ON or SPEAKER, to dial the number. Note: If there are no entries in the phonebook, when it is accessed, PHONEBOOK IS EMPTY will display. PHONE 00:00:10 VTech Com VTech Com 800-595-9511 7 Basic Operation C 2 a b Phonebook Operation Editing a Phonebook Entry · FollowthefirsttwostepsinReviewing/Dialing from the phonebook (on previous page) to reach the entry to be edited. · Press SEL. Basic Operation · Press MUTE/dELETE to backspace then enter the correct number. Press and hold REdIAL/ PAUSE to add pauses if necessary. You can also press REdIAL/PAUSE, then or to scroll to the previously dialed number from redial list which you want to store in the phonebook. Pressing SEL will append the selected redial number to the current editing number. Press SEL to confirm the number and enter name edit mode. Press MUTE/dELETE to backspace and use the digit keys to enter the correct name. Press SEL toconfirmthechange.Aconfirmation tone will sound. EDIT NUMBER 800-595-9511_ · EDIT NAME VTech_ · · VTech 595-9511 delete a Phonebook Entry · Followthefirsttwostepsin Reviewing/Dialing from the Phonebook on previous page to reach the entry to be deleted. Press MUTE/dELETE to delete the entry. Aconfirmationtonewillsound. Thehandsetwillthenmovetothenextentry, if any. VTech 595-9511 VTech Com 800-595-9511 · · 8 Calls Log (Caller Id - Call Waiting) Caller Id - Call Waiting Id Your phone is capable of displaying the name and/or number of the party calling before you answer the phone (caller ID). It is also capable of displaying caller ID information in conjunction with a call waiting alert signal (call waiting caller ID). With call waiting caller ID, the caller ID data is displayed so you can decide whether to answer the incoming call, or continue with your current conversation. Your phone can hold up to 50 CID entries. These are subscription services, provided by Vonage. When one handset is accessing the call log, the other handsets can not access it at the same time. If this is attempted, NOT AVAILABLE AT THIS TIME will display. Due to regional incompatibilities, caller ID information may not be available for every call you receive. In addition, the calling party may intentionally block their name and/or phone number from being sent. · As new caller ID/call waiting ID records are received, your handset displays will alert you tothenewcallerIDrecords,forexample: After you review all new caller ID records, the NEW call indication will be turned off and the screen will show: If the call log is full, the oldest entry is deleted to make room for the new call. If the call log is empty when you try to enter to call log review, the following message is displayed: NEW HANDSET 1 5 NEW CALLS · · HANDSET 1 Reviewing Caller ID You can review the caller ID record via the menu, as described below or by pressing the key in idle whereby the handset jumps directly to the caller ID review. · · In idle mode, press MENU to enter the menu. Press key to scroll to CALL LOG. CALL LOG IS EMPTY >CALL LOG RINGER VOLUME 9 Basic Operation Calls Log (Caller Id - Call Waiting) · · Press SEL. Use or to scroll through the call log entries. When the beginning or the end of the call log is reached, a double beep will sound. VTech Com 800-595-9511 NEW 2/23 11:59AM Basic Operation Note: The NEW icon in the left down corner indicates the call is not yet reviewed. Storing a Caller Id · · · Follow the steps in Reviewing Caller ID to scroll to the record to be stored. Press SEL. · · · · If the CID record contains both name and number, press SEL to store it into memory. EDIT NAME - If the CID record does not contain a name, you will be prompted to EdIT NAME, the screen will show: EdIT NAME. If the CID record does not contain a number, you will be prompted to EdIT NUMBER, the screen will show: EdIT NUMBER. You will hear a happy tone then the screen will display: ADDED TO PHONEBOOK · Ifbothnameandnumberaremissing,forexample as in a private listing, the request will be rejected with the message: · · If the phone number already exists in the phonebook, the entry will not be stored, and the screen will show: If the phonebook is full, the screen will show: If the caller ID isn't able to detect a name, ENTER NAME will be prompted. If unable to detect the number, ENTER NUMBER will be prompted. You will then need to add the name or the number. NUMBER ALREADY IN PHONEBOOK PHONEBOOK IS FULL UNABLE TO SAVE IN PHONEBOOK dialing from Caller Id · · Follow the steps in Reviewing Caller ID to scroll to the entry to be dialed. Press ON or SPEAKER key to dial the number. VTech Com 800-595-9511 NEW 2/23 11:59AM 20 Calls Log (Caller Id - Call Waiting) deleting Caller Id · Follow the steps in Reviewing Caller ID to scroll to the record to be deleted. VTech Com 800-595-9511 NEW 2/23 11:59AM · · To delete all the caller ID records, press and hold the dELETE key. The screen will ask you dELETE ALL CALLS? Press SEL for confirmation. Or, press OFF to return to the CID record previously displayed. DELETE ALL CALLS 2 Basic Operation Press dELETE key to delete the desired record.A confirmation tone will sound and the previous caller ID record will be displayed on the screen. Handset Settings Ringer Volume · · From the idle (off) mode, press MENU then or key to RINGER VOLUME. >RINGER VOLUME RINGER TONE Basic Operation Press SEL. The current ringer volume will be shown: Press and keys or enter digit 0-6 to the desired ringer volume. The current ring tone is played and the volume bar is increased/ decreased each time the setting is adjusted. At the lowest setting, display will show: The handset will not ring when a call comes in if ringer volume is set to the lowest setting. Press SELtoconfirmthesetting. From the idle (off) mode, press MENU then or key to RINGER TONE. Press SEL. You will be prompted to choose INTERCOM CALL or OUTSIdE CALL. Press or to select the desired option. Press SEL again. You can then use or or enter digit 0-9 to sample the ring tones. The screen, will show: Press SELtoconfirmyoursetting. From the idle (off) mode, press MENU then or to KEY TONE. RINGER VOLUME · RINGER VOLUME · · · Ringer Tone >RINGER TONE KEY TONE · >INTERCOM CALL OUTSIDE CALL · · · · >INTERCOM TONE 1 Key Tone (preset to ON) Press SEL. The current setting will be shown. Press or to scroll to ON or OFF. When set to on, the handset will emit a beep whenever a key is pressed. When the desired option is shown, press SEL toconfirmyourselection. >KEY TONE LANGUAGE · KEY TONE OFF 22 Handset Settings Language (preset to English) · · · From the idle (off) mode, press MENU then or key to LANGUAGE. Press SEL to select this option. Press or to scroll from English to French or Spanish. Press SELtoconfirmthesetting. >LANGUAGE CLEAR MSG WAIT LANGUAGE FRENCH Message Waiting Your phone is capable of detecting a message waiting signal generated by Vonage. Once you have reviewed all new messages, the message waiting alert will automatically be turned off. If, after reviewing all new voicemail messages, the message waiting alert still remains on the screen and the MESSAGE WAITING LED on base is still flashing,youcanmanuallyremovetheindication from the screen and turn the LED off. · From the idle (off) mode, press MENU then or to CLEAR MSG WAIT. Press SEL then the display will ask you TURN INdICATOR OFF? Press SEL again to confirm.Toexit,pressOFF. Clear Message Waiting >CLEAR MSG WAIT DIAL TYPE · TURN INDICATOR OFF? 23 Basic Operation Headset Operation Your IP800 series handset is equipped with a 2.5mm headset jack for use with an optional accessory headset for handsfree operation. If you choose to use the headset option, you must obtain an optional accessory headset, which is compatible with the IP800 series telephone. To purchase a headset, visit us on the web at www.vtechphones.com Once you have a compatible 2.5mm headset, locate the headset jack on the IP 800 series handset. Connect the plug on the headset cord to the jack (under a smallrubberflap)onthecordlesshandset.Theplugshouldfitsecurely.Donot force the connection. NOTE: · Whenever a compatible headset is connected to the cordless handset, the microphone on the handset will be muted. This is done to limit the effect of background noise. When a compatible headset is connected to the cordless handset, your speakerphone feature will be disabled. To use your speakerphone feature, simply disconnect the headset from the handset. Advanced Operation · Belt Clip The IP800 series telephone is also equipped with a detachable belt clip. Align the pins on the inside edge of the clip with the notches on the sides of the handset. The belt clip should snap securely into place. Do not force the connection. 24 Troubleshooting How do I access the web - base d configuration for the IP810 0 series telephone? Itisimportantthatyouhavethelatestpatchesandbugfixesforyourwebbrowser whenattemptingtoconnecttotheconfigurationforyourtelephoneadapter. We recommend using the following: InternetExplorerTM 5.5 or higher Netscape 6 or higher Firefox0.8orhigher Usethefollowingstepstogainaccesstotheweb-basedconfigurationofyour IP800 series telephone: Step 1: Verify physical connectivity by checking for solid link lights on the phone adapter. The computer that was able to access the Internet when connected to the broadband modem or router should be connected to the PC port on the IP800 series. If you do not get a solid link, try using a different cable. If the computer is turned off, the link light may not be on. Step 2: Disable any Internet security software running on the computer. SoftwarefirewallssuchasZoneAlarm,BlackIce,Sygate,NortonPersonalFirewall, andWindowsXPfirewallmayblockaccesstotheconfigurationpages.Ifyou have DSL and use a PPPoE client such as WinPoet or EnterNet300, you should disablethissoftwareaswell.Checkthehelpfilesincludedwiththesesoftware applicationsformoreinformationondisablingorconfiguringthem. Step 3: Check the IP address of your computer. Your computer must have an IP address in the same range as the router in order to communicate with it, 92.68.5.X (X = 2-254). Included in the troubleshooting section of this manual is more detailed information on checking your IP address. Step 4:ConfiguretheInternetsettingsforyourbrowser: GotoStart>Settings>ControlPanel.Double-clicktheInternetOptionsIcon. From the Security tab, click the button to restore the settings to their defaults. If this button is grayed out, then the settings are already at default. Click the Connection tab. Set the dial-up option to Never Dial a Connection and then click the LAN Settings button. Verify that none of these settings are checked and then click OK. Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK out to the desktop and close any open windows. 25 Additional Information Troubleshooting Step 5:Access the web-based configuration of the IP8100 series telephone. Open your web browser and enter http://92.68.5. (do NOT type www), in the address bar. Use the instructions that were provided with the IP800 series telephonetocompletetheconfigurationasneeded.Specifically,youwillneedto configuretheWANsettingstoconnectthedevicetotheInternet. How do I configure TCP/IP settings for my computer to connect to the IP 8100 series telephone? Note: The following information assumes the computer is connected to the PC Port on the IP800 series telephone. Win98/ME: Step 1: From the Desktop, right-click the Network Neighborhood icon (My Network Places in WinME), and then select Properties. Step 2: Highlight TCP/IP and then click the Properties button. If you have more than one adapter installed, then there will be a TCP/IP entry for each adapter. HighlightTCP/IP>[yournetworkadapter]andthenclickProperties. Step 3:MakesuretheIPAddresstabisselected.Configuretheadapterto Obtain an IP address. Then, Click OK out to the desktop to apply the changes. Reboot the computer when prompted. When the computer reboots it should request, and obtain, a valid IP address from the IP800 series telephone. Included in the troubleshooting section of this manual is more detailed information on checking your IP address. Additional Information Win2k/XP: Step 1 - Win2k: From the Desktop, right-click the My Network places and then select Properties. Step 1 - WinXP: Click on Start > Control Panel > Network and Internet Connections > Network connections. Step 2: Right-click on the Local Area Connection which represents your network card and then select Properties. Step 3: Highlight Internet Protocol (TCP/IP) and click Properties. Step 4:ConfiguretheadaptertoObtain an IP address. Then, Click OK out to the desktop to apply the changes and reboot the computer when prompted. If you are not prompted to reboot the computer, you may need to renew the IP address of the computer manually. Included in the troubleshooting section of this manual is more detailed information on checking your IP address. 26 Troubleshooting How do I check my computer's IP address? Note: The following information assumes the computer is connected to the PC port on the IP800 series telephone. It also assumes the computer's TCP/IP settingsareconfiguredtoobtainanIPaddressautomatically.Includedinthetroubleshootingsectionofthismanualismoredetailedinformationonconfiguring your TCP/IP settings. Win98/ME: Step 1: Go to Start > Run and enter winipcfg. Click OK. Step 2: From the dropdown menu, choose the Ethernet adapter. Step 3: After selecting the adapter, it will display the IP settings. Your adapter should have an IP address in the same range as the IP800 series telephone, 92.68.5.X. If it doesn't try releasing, then renewing the IP. a. Click the Release button to release the IP address. b. Click the Renew button to obtain a new address. If you are unable to obtain a valid IP address, confirm that you have a good physical connection between the computer and the IP800 series telephone. Step 4: Click OKtoclosetheIPconfigurationwindow. Win2k/XP: Step 1: Go to Start > Run and enter cmd. Click OK. Step 2: From the Command prompt, enter ipconfig and then click Enter. If you are unable to obtain a valid IP address, confirm that you have a good physical connection between the computer and the IP800 series telephone. Step 4: Type, exit and then click Enter to close the Command prompt. 27 Additional Information Step 3: It will return your IP address, Subnet Mask, and Default Gateway. Your adapter should have an IP address in the same range as the IP800 series telephone,92.68.5.X. If it doesn't try releasing, then renewing the IP. a. Enter ipconfig/release to release the IP address. b. Enter ipconfig/renew to obtain a new address. Troubleshooting I followed the Quick Start Guide for DSL, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? If your DSL provider uses PPPoE, confirm that you have entered the correct username and password in the IP800 series telephone PPPoE settings. You mayneedtoappendyourISP'sdomainsuffixtoyourusernameinordertoconnect.Forexample: username@bellsouth.net username@verizon.net username@earthlink.net Contact your ISP if you are unsure of your username or password. Some DSL providers will issue a Dynamic IP address without using PPPoE for authentication. If this is the case for your provider, use the setup wizard in the IP8100 series telephone web-based configuration to configure the WAN type to use a Dynamic IP Address. Once you have applied that setting, power down your broadband modem and the IP800 series telephone. Power the modem on firstandletitstabilize.Whenthemodemisready,thenpowertheIP8100series telephone on. Wait a few seconds for the device to stabilize, and then test your connection. I followed the Quick Start Guide for a Static IP, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? From the computer that was previously connected to the broadband modem, accesstheweb-basedconfigurationfortheIP8100seriestelephoneandclone the MAC address. After the setting has been applied, power off the IP800 series telephone. Wait about 30 seconds before reapplying the power. Wait a few seconds for the device to stabilize, and then test your connection. If you still cannotconnect,confirmthatyouhaveenteredalltheIPinformationcorrectly. ContactyourISPtoconfirmyourIPaddress. I followed Steps 1-6 in the Quick Start Guide, but I wasn't able to successfully configure the IP8100 series telephone. What else can I do? If you didn't need to complete step 7, then it is assumed that your ISP is issuing you a Dynamic IP address. From the computer that was previously connected tothebroadbandmodem,accesstheweb-basedconfigurationfortheIP8100 series telephone and clone the MAC address. After the setting has been applied, power off the IP800 series telephone. Wait about 30 seconds before reapplying the power. Wait a few seconds for the device to stabilize, and then test your connection. Additional Information 28 Maintenance Taking Care Of Your Telephone Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. Avoid rough treatment Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it. Avoid water Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your base unit near a sink, bathtub or shower. Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms. Cleaning your telephone Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Donotuseexcesswaterorcleaningsolventsofanykind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If your base unit should fall into water, dO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORd ANd ETHERNET CABLE FROM THE WALL. Then pull the unit out by the unplugged cords. 29 Additional Information Warranty Statement What does this limited warranty cover? · The manufacturer of this VTech product, VTech Communications, warrants to the holder of a valid proof of purchase ("Consumer" or "you") that the product and all accessories provided by VTech in the sales package ("Product") are free from material defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance withoperationinstructions,ThislimitedwarrantyextendsonlytotheConsumer for Products purchased and used in the United States of America. What will VTech Communications do if the Product is not free from material defects in materials and workmanship during the limited warranty period ("Materially Defective Product")? · During the limited warranty period, VTech's authorized service representative will repair or replace at VTech's option, without charge, a Materially Defective Product. If we repair this product, we may use new or refurbished replacement parts. If we choose to replace this product, we may replace it with a new or refurbished product of the same or similar design. VTech will return repaired or replace ment products to you in working condition. VTech will retain defective parts, modules, or equipment. Repair or replacement of Product, at VTech's option,isyourexclusiveremedy.Youshouldexpecttherepairorreplacement totakeapproximately30days. How long is the limited warranty period? Additional Information · ThelimitedwarrantyperiodfortheproductextendsforONE(1)YEARfrom the date of purchase if we repair or replace a Materially Defective Product under the terms of this limited warranty. This limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b) the time remaining on the original one-year warranty; whichever is longer. What is not covered by this limited warranty? This limited warranty does not cover . Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, negligent, inundation,fire,waterorotherliquidintrusion;or 2.Productthathasbeendamagedduetorepair,alterationormodificationby anyone other than an authorized service representative of VTech; or 3.Producttotheextentthattheproblemexperiencediscausedbysignalconditions, network reliability or cable or antenna systems; or 4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or 5. Product whose warranty/quality stickers, Product serial numbers plates or elec- 30 Warranty Statement tronic serial numbers have been removed, altered or rendered illegible; or 6. Product purchased, used, serviced, or shipped for repair from outside the United States, or used for commercial or institutional purposes (including but not limited to Products used for rental purposes); or 7. Product returned without valid proof of purchase (see 2 below); or 8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit. How do you get warranty service? · To obtain warranty service in the United States of America, call - 800-59595 for instructions regarding where to return the Product. Before calling for service, please check the user's manual. A check of the Product controls and features may save you a service call. ·Exceptasprovidedbyapplicablelaw,youassumetheriskoflossordamage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of Product(s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes no risk for damage or loss of the Product in transit. · If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty. What must you return with the Product to get warranty service? Other Limitations · This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other warranties for this product. The warranty exclusivelydescribesallofVTech'sresponsibilitiesregardingtheproduct. Therearenootherexpresswarranties.Nooneisauthorizedtomakemodifications tothislimitedwarrantyandyoushouldnotrelyonanysuchmodification. StateLawRights:Thiswarrantygivesyouspecificlegalrights,andyoumayalso have other rights, which vary from state to state. 3 Additional Information . Return the entire original package and contents including the Product to the VTechservicelocationalongwithadescriptionofthemalfunctionordifficulty; 2. Include "valid proof of purchase" (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and 3. Provide your name, complete and correct mailing address, and telephone number. Warranty Statement Limitations:Impliedwarranties,includingthoseoffitnessforaparticularpurpose and merchantability (an unwritten warranty that the product is fit for ordinary use) are limited to one year from date of purchase. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. · In no event shall VTech be liable for any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the product, or other associated equipment, the cost of substitute equipment, and claims by third parties) resulting from the use of thisproduct,somestatesdonotallowtheexclusionorlimitationofincidental orconsequentialdamages,sotheabovelimitationorexclusionmaynotapply to you. Additional Information 32 Important Safety Instructions When using your telephone equipment, basic safety precautions should always befollowedtoreducetheriskoffire,electricshockandinjury,includingthefollowing: . Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the power outlet and broadband connection before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4. Donotusethisproductnearwater(forexample,nearabathtub,kitchen sink, or swimming pool). 5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage. 6. Slots and openings on the base and handset are provided for ventilation. To protect it from overheating, these openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation where proper ventilation is not provided. 7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. 8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 9. Never push objects of any kind into this product through the slots in the base or handset as they may touch dangerous voltage points or short out parts that couldresultinariskoffireorelectricshock.Neverspillliquidofanykindon the product. 0. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing cabinet parts other thanspecifiedaccessdoorsmayexposeyoutodangerousvoltagesorother risks. Incorrect reassembling can cause electric shock when the appliance is subsequently used. 11.Donotoverloadwalloutletsandextensioncordsasthiscanresultintherisk offireorelectricshock. 2. Unplug this product from the wall outlet and contact VTech under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C.Iftheproducthasbeenexposedtorainorwater. D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, because improper adjustment of other controls mayresultindamageandwilloftenrequireextensiveworktorestore the product to normal operation. 33 Additional Information Important Safety Instructions E. If the product has been dropped and the handset and/or base unit has been damaged. F. Iftheproductexhibitsadistinctchangeinperformance. 3. Avoid using a telephone (other than cordless) during an electrical storm. There may be a remote risk of electric shock from lightning. 4. Do not use this or any cordless telephone to report a gas leak in the vicinity of the leak. 5. Use only the power cord and batteries indicated in this manual. Do not dispose ofbatteriesinafire.Theymayexplode.Checkwithlocalcodesforpossible special disposal instructions. SAVE THESE INSTRUCTIONS BEFORE USING YOUR IP8100 SERIES SYSTEM, CAREFULLY PEEL OFF THE PROTECTIVE FILM COVERING THE dISPLAYS. Additional Information 34 FCC and IC Regulations This equipment complies with Parts 5 of the Federal Communications Commission (FCC) rules for the United States. It also complies with regulations RSS20 of Industry and Science Canada. Operation is subject to the following two conditions: () this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. FCC Part 15 Warning:Changesormodificationstothisunitnotexpresslyapprovedbythe party responsible for compliance could void the user's authority to operate the equipment. The equipment has been tested and found to comply with part 5 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: · · · Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet or on a circuit different from that to which the receiver is connected. · Consultthedealeroranexperiencedradio/TVtechnicianforhelp. To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This product has been tested and found to comply with the FCC criteria. The handset has such a low power that it does not require testing. It may be safely held against the ear of the user. The base unit shall be installed & used such that parts of the user's body other than the hands should bemaintainedatacomfortabledistanceofapproximately20cmormore. IC (Industry Canada) This telephone is registered for use in Canada. Theterm"IC:"beforetheradiocertificationnumberonlysignifiesthatIndustry Canadatechnicalspecificationsweremet. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equip- 35 Additional Information FCC and IC Regulations ment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of services in some situations. RepairstocertifiedequipmentshouldbemadebyanauthorizedCanadianmaintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. Your cordless phone isdesignedtooperateatthemaximumpowerallowedby the FCC and IC. This means your handset and base unit can communicate only over a certain distance - which will depend on the location of the base unit and handset,weather,andtheconstructionandlayoutofyourhomeoroffice. Additional Information 36 Technical Specifications FREQUENCY CONTROL Crystal controlled PLL synthesizer WEIGHT TRANSMIT FREQUENCY Base: 5725 - 5850 MHz Handset: 2400 - 2483.5 MHz Handset: 46 grams (excludingbatteries) Base: 323 grams Charger: 225 grams RECEIVE FREQUENCY Base: 2400 - 2483.5 MHz Handset: 5725 - 5850 MHz POWER REQUIREMENTS Handset: 3.6V 600mAh NiMH ( battery pack) Base: 5.V, .7A Charger: 9 V @ 50mA CHANNELS 95 Channels MEMORY NOMINAL EFFECTIVE RANGE MaximumpowerallowedbyFCCand IC. Actual operating range may vary according to environmental conditions at the time of use. Phonebook: 50 Memory locations; up to 32 digits for number, 6 characters for name CID: 50 Memory locations SPECIFICATIONS ARE TYPICAL ANd MAY CHANGE WITHOUT NOTICE. SIZE Handset:182mmx55.3mmx40mm (including antenna) Base:169.1mmx60.7mmx157.2mm Charger:76.5mmx79.4mmx45.2mm 37 Additional Information Index A Additonal Information 25-37 Adjust the Handset Volume 3 Advanced operation 24 Answering Calls 3 Installation With A Modem Router Installation With A Router 0 Installation Without A Router 7 Intercom Call 6 K Key Tone (preset to ON) 22 B Base LEDs 2 Base Operation 5 Basic Operation 2-23 L Language (preset to English) 23 C Caller ID - Call Waiting ID 9 Call Forward 5 Calls Log (Caller ID - Call Waiting) 9 Charging of the Handset Battery Pack 4 Checking for dial tone 5 Conference Call 5 Connecting power to Base Unit/Handset Charger 4 M Maintenance 29 Making Calls 3 Message waiting 23 Mute Function 4 P Parts Check List Phonebook Operation 6 d Delete a phonebook entry 8 Deleting Caller ID 2 Dialing from Caller ID 20 Dial Vonage Voicemail 4 R Redial Function 3 Reset Switch 5 Reviewing/Dialing from the phonebook 7 Reviewing Caller ID 9 Ringer tone 22 Ringer Volume 22 E Editing a phonebook entry 8 F FCC and IC Regulations 35­36 Flash Function 3 S SETUP 4 Storing a Caller ID 20 Storing a new entry 6 H Handset and Base Indicators 2 Handset Icons 2 Handset LEDs 2 Handset Operation 3 Handset Settings 22 Headset Operation 24