IBM Mobile Systems ThinkPad 600/600E (2645) Hardware Maintenance Manual S10L-9619-03 June 1999 Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 117. Fourth Edition (June 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes to the products or the programs described in this publication at any time. It is possible that this publication may contain references to, or information about, IBM products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that IBM intends to announce such IBM products, programming, or services in your country. Requests for technical information about IBM products should be made to your IBM authorized dealer or your IBM marketing representative. © Copyright International Business Machines Corporation 1998, 1999. All rights reserved. Note to U.S. Government Users ­ Documentation related to restricted rights ­ Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Related Publications The following product publications are available through IBM or your IBM Authorized Dealer. Publication Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) Mobile Systems HMM Volume 2: ThinkPad Computers (Models 340, 355, 360, 370, 700, 701, 720, 750, 755) Mobile Systems HMM Volume 3: ThinkPad Computers (Models 365, 380, 385, 560, 760, SelectaDock) Mobile Systems HMM Volume 4: ThinkPad Computers (Models 380, 385, 560, 760, 765) Part, Form Number 30H2356, S82G-1501-01 30H2357, S82G-1502-03 84H8099, S82G-1503-05 05L1271, S05L-1270-01 Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. iii Diskette ThinkPad 300 (2615) Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625) Advanced Diagnostics Diskette ThinkPad 380/385 (2635) Maintenance Diskette ThinkPad 390/i Series 1700 (2626, 2627) Diagnostic and Utilities Diskettes ThinkPad 500 (2603) Advanced Diagnostics Diskette ThinkPad 510 (2604) Advanced Diagnostics Diskette ThinkPad 700 (9552) Reference Diskette ThinkPad 700C (9552) Reference Diskette ThinkPad 720/720C (9552) Reference Diskette ThinkPad Hardware Maintenance Diskette (for all Models 355, 360, 560, 750, 755, 760) ThinkPad Dock I (3545) Docking Station (3550) Data/Fax Modem FaxConcentrator/A Part, Form Number 33G9361, S33G-9361 A211000, GA21-1000 76H7578, S30H-2498 06J0333, S06J-0333 10L9942, S10L-9942 71G3702, S71G-3702 83G8095, S83G-8095 42G2017, S42G-2017 42G2023, S42G-2023 61G1194, S61G-1194 78H5384, S78H-5384 71G4140, S71G-4140 42G2428, S42G-2428 61G1556, S61G-1556 84F8540, S84F-8540 iv Contents General Descriptions ............. Introduction . . . . . . . . . . . . . . . . . . . Important Service Information . . . . . . . . . Drive and Diskette Compatibility Matrix .... Safety Notices (Multi-lingual Translations) . . . Safety Information . . . . . . . . . . . . . . Laser Compliance Statement .......... Read This First . . . . . . . . . . . . . . . . . FRU Replacement Notices ........... LCD Replacement Notice .......... Screw Notices . . . . . . . . . . . . . . . . System Board Replacement Notice . . . . . . CPU Card Replacement Notice (600E and 770X Only) ................... DC-DC Card Replacement Notice (770X Only) Related Service Information . . . . . . . . . . . How to Use Error Messages ......... How to Diagnose Multiple FRUs ....... Reset Switch ................ Running a Low-Level Format . . . . . . . . . Service Web Site .............. Passwords ................. Power Management Features ........ Fn Key Combinations ............ Checkout Guide ................ Audio Checkout . . . . . . . . . . . . . . . Diskette Drive Checkout ........... Fan Checkout . . . . . . . . . . . . . . . . Indicator LED Checkout ........... Indicator Panel Check Out . . . . . . . . . . Keyboard or Auxiliary Input Device Checkout . Memory Checkout . . . . . . . . . . . . . . Modem (DSP) Checkout . . . . . . . . . . . Port Replicator Checkout . . . . . . . . . . . Power Systems Checkout .......... System Board and CPU Card Checkout . . . . TrackPoint Checkout . . . . . . . . . . . . . Running the Diagnostics . . . . . . . . . . . . . PC Card Slots Test ............. Universal Serial Bus (USB) Test ....... Displaying the Error Log . . . . . . . . . . . Checking the Installed Devices List . . . . . . Diagnostic Error Codes ........... ThinkPad 600 .... Model-Unique Functions Product Overview . Status Indicators . . Symptom-to-FRU Index Numeric Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 1 3 3 10 14 17 19 19 19 20 22 22 23 23 23 23 23 24 24 25 29 30 31 31 32 32 32 32 33 34 35 35 38 39 39 41 41 42 42 42 47 49 49 51 52 52 © Copyright IBM Corp. 1999 v Beep Symptoms . . . . . . . . . . . . . Audio-Related Symptoms ........ CD-ROM-Related Symptoms . . . . . . . Function-Related Symptoms ....... Indicator-Related Symptoms ....... Infrared-Related Symptoms . . . . . . . . Keyboard- or TrackPoint-Related Symptoms LCD-Related Symptoms ......... Modem (DSP)-Related Symptoms .... PC Card-Related Symptoms ....... Peripheral-Device-Related Symptoms . . . Power-Related Symptoms ........ Other Symptoms . . . . . . . . . . . . . Intermittent Problems .......... Undetermined Problems ......... FRU Removals and Replacements . . . . . . 1010 Backup Battery .......... 1020 DIMM . . . . . . . . . . . . . . . 1030 Battery Pack ........... 1040 Hard Disk Drive . . . . . . . . . . 1050 UltraslimBay Device . . . . . . . . 1060 Keyboard Assembly . . . . . . . . 1070 Keyboard . . . . . . . . . . . . . 1080 Speakers . . . . . . . . . . . . . 1085 Speaker Cable .......... 1090 LCD Assembly .......... 1100 PC Card (PCMCIA) Slot Assembly . 1110 Modem Card ........... 1115 System Kit for RFID . . . . . . . . 1120 Sub Card . . . . . . . . . . . . . 1130 CPU Card and Fan ........ 1140 Guide Rail, Mic. Cable, or TV Out Card 1150 System Board . . . . . . . . . . . 2010 LCD Front Cover ......... 2020 LCD Hinges and Cables . . . . . . 2030 Inverter Card ........... Locations . . . . . . . . . . . . . . . . . . Front View ............... Bottom View . . . . . . . . . . . . . . . Password Pads ............. Rear View . . . . . . . . . . . . . . . . Parts List . . . . . . . . . . . . . . . . . . Model 600 . . . . . . . . . . . . . . . . LCD FRU (TFT) . . . . . . . . . . . . . Model 600E . . . . . . . . . . . . . . . LCD FRU (TFT) . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . Miscellaneous Parts . . . . . . . . . . . Modem Kit ............... Common Parts List ........... Notices . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 58 58 60 60 61 61 62 62 63 63 64 64 64 64 66 67 68 69 70 71 72 74 75 77 78 79 80 81 81 83 85 87 88 91 96 99 99 100 100 101 102 102 105 108 111 112 112 114 115 117 117 vi Introduction General Descriptions This chapter includes the descriptions for all ThinkPad models. Some descriptions might not apply to the particular computer. Introduction Important Service Information Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information. The Canadian BBS phone numbers are: Montreal Toronto Vancouver Winnipeg 514-938-3022 905-316-4255 604-664-6464 204-934-2735 FRU Replacement Strategy Before Replacing Parts Ensure that all diskette fixes are installed prior to replacing any FRUs listed in this manual. Use the following strategy to prevent unnecessary FRU replacement and service expense: If you are instructed to replace a FRU and that does not correct the problem, reinstall the original FRU before you continue. Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and the first board that you replaced does not correct the problem, reinstall the original board, then replace the other (processor or system) board. If an adapter or device consists of more than one FRU, an error code may be caused by any of the FRUs. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms. © Copyright IBM Corp. 1999 1 Introduction Attention A customized setup configuration (other than default settings) may exist on the computer you are servicing. Running Automatic Configuration may alter those settings. Note the current configuration settings (using the View Configuration option) and verify that the settings are in place when service is complete. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. How to Use Error Messages: Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. The cause of the first error code can result in false error codes being displayed. If no error code is displayed, see if the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing. How to Read POST Error Messages: POST error messages are displayed on the screen as three, four, five, or eight digits. The error messages that can be displayed as shorter POST messages are highlighted in this index. Some digits will represent different information for SCSI errors versus non-SCSI errors. The following example shows which digits display the shorter POST error messages and also defines the SCSI information in an eight-digit error message. Shorter POST Messages """"""""""""""""""""" " " " " " """"""""""""""""""""""""""""""""""""""""" " " " " " " " " " """"""""""""""""""""""""""""""""""""""""" " " " " " " " " Reserved " " " " " " Size (SCSI) """"""""""" " " Slot Number (SCSI) Device Code " Logical Unit Number (SCSI) ID (SCSI) All SCSI devices are set to a different SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether the error message is coming from an internal or an external device. 2 Introduction Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Drive 3.5-Inch - 1.44MB 3.5-Inch - 2.88MB Identifying Mark 1.44 on the eject button 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives. Diskette Capacity 1.0MB 2.0MB 4.0MB 1.44MB Drive Read/Write Read/Write Not Compatible 2.88MB Drive Read/Write Read/Write Read/Write The following table provides identification information for 5.25-inch diskette drives. Diskette Drive 5.25-Inch - 360KB (External) 5.25-Inch - 1.2MB (Internal) Identifying Mark Asterisk on bezel 1.2 on the eject button The following table provides compatibility information for 5.25-inch diskettes and 5.25-inch diskette drives. Diskette Capacity 360KB 1.2MB 360KB ...