IBM Mobile Systems ThinkPad i Series 1400 (2611) Hardware Maintenance Manual S10L-9952-02 August 1999 Before using this information and the product it supports, be sure to read the general information under "Introduction" on page 1, "Read This First" on page 20 (for Part I), and "Read This First" on page 106 (for Part II). Third Edition (August 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. © Copyright International Business Machines Corporation 1999, 1998. All rights reserved. Note to US Government Users -- Documentation related to restricted rights -- Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Preface About This Manual This manual contains service and reference information for IBM ThinkPad i Series 1400 (2611) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows: The Introduction section provides general information, guidelines, and safety information required to service computers. The product-specific section includes service, reference, and product-specific parts information. ­ Part I (begins on page 19) covers the following ThinkPad i Series 1400 models: 2611-411, 2611-435, 2611-451, 2611-410, 2611-434, 2611-450, 2611-436-JP Part II (begins on page 105) covers the following ThinkPad i Series 1400 models: 2611-472, 2611-452, 2611-412, 2611-476, 2611-456, 2611-40M, 2611-40A, 2611-49M, 2611-43M, 2611-40T, 2611-49A, 2611-43A, 2611-40C, 2611-49T, 2611-43T, 2611-40H, 2611-49C, 2611-43C, 2611-40K, 2611-49H, 2611-43H, 2611-40F, 2611-49K, 2611-43K, 2611-49F, 2611-47F ­ Important This manual is intended for trained servicers who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. Before servicing an IBM ThinkPad product, be sure to review the safety information under "Safety Notices (Multi-lingual Translations)" on page 4 and "Safety Information" on page 11. Related Publications The following product publications are available through IBM or your IBM Authorized Dealer. Publication Mobile Systems HMM Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) Part, Form Number 30H2356, S82G-1501-01 Preface iii Publication Mobile Systems HMM Volume 2: ThinkPad Computers (Models 340, 355, 360, 370, 700, 701, 720, 750, 755) Mobile Systems HMM Volume 3: ThinkPad Computers (Models 365, 380, 385, 560, 760, SelectaDock) Mobile Systems HMM Volume 4: ThinkPad Computers (Models 380, 385, 560, 760, 765) Part, Form Number 30H2357, S82G-1502-03 84H8099, S82G-1503-05 05L1271, S05L-1270-01 Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Diskette ThinkPad 300 (2615) Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625) Advanced Diagnostics Diskette ThinkPad 380/385 (2635) Maintenance Diskette ThinkPad 500 (2603) Advanced Diagnostics Diskette ThinkPad 510 (2604) Advanced Diagnostics Diskette ThinkPad 700 (9552) Reference Diskette ThinkPad 700C (9552) Reference Diskette ThinkPad 720/720C (9552) Reference Diskette ThinkPad i Series 1400 (2611) Diagnostic and Utilities diskettes ThinkPad Hardware Maintenance Diskette (for all Models 355, 360, 560, 750, 755, 760) ThinkPad Dock I (3545) Docking Station (3550) Data/Fax Modem FaxConcentrator/A Part, Form Number 33G9361, S33G-9361 A211000, GA21-1000 76H7578, S30H-2498 06J0333, S06J-0333 71G3702, S71G-3702 83G8095, S83G-8095 42G2017, S42G-2017 42G2023, S42G-2023 61G1194, S61G-1194 01K4841, S01K-4841-00 78H5384, S78H-5384 71G4140, S71G-4140 42G2428, S42G-2428 61G1556, S61G-1556 84F8540, S84F-8540 iv ThinkPad i Series 1400 HMM Contents Preface ..................... iii 1 1 1 2 2 2 3 4 11 11 12 13 14 15 16 Introduction . . . . . . . . . . . . . . . . . . . Important Service Information ........... FRU Replacement Strategy .......... Hard Disk Drive Replacement Strategy: . . . . . How to Use Error Messages .......... How to Read POST Error Messages ...... Drive and Diskette Compatibility Matrix . . . . . . . Safety Notices (Multi-lingual Translations) ..... Safety Information ................ General Safety ................ Electrical Safety . . . . . . . . . . . . . . . . Safety Inspection Guide ............ Handling Electrostatic Discharge-Sensitive Devices Grounding Requirements . . . . . . . . . . . . Laser Compliance Statement ........... ThinkPad i Series 1400 Hardware Maintenance Manual (Part I) . . . . . . . . . . . . . . . Read This First . . . . . . . . . . . . . . . . How to Use Error Messages ........ How to Diagnose Mulitple FRUs ...... What to Do First . . . . . . . . . . . . . . Screw Notices . . . . . . . . . . . . . . . Power-On and Setup Password ........ Check Procedures .............. Power Systems Check . . . . . . . . . . . System Board Check ........... Memory Check .............. Keyboard and External Input Device Check . Audio Function Check ........... TrackPoint IV Check . . . . . . . . . . . . Diskette Drive Check . . . . . . . . . . . . CD-ROM Drive Check ........... Modem Board Check ........... BIOS Utility . . . . . . . . . . . . . . . . . . Navigating the BIOS Utility . . . . . . . . . Power Management Features ......... Screen Blanking Mode . . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . Hibernation Mode ............. Symptom-to-FRU Index . . . . . . . . . . . . Numeric Error Codes and Messages .... Beep Symptoms . . . . . . . . . . . . . . No Beep Symptoms . . . . . . . . . . . . Keyboard/TrackPoint-Related Symptoms .. LCD-Related Symptoms .......... Indicator-Related Symptoms ........ Power-Related Symptoms ......... Memory-Related Symptoms ........ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 20 20 20 20 22 23 24 25 27 27 28 29 29 30 30 31 32 33 34 34 34 35 36 36 38 38 40 40 41 42 42 Contents v Audio-Related Symptoms .......... PC Card (PCMCIA)-Related Symptoms . . . . Power Management-Related Symptoms . . . . Peripheral-Device-Related Symptom ..... Modem-Related Symptoms . . . . . . . . . . Intermittent Problems ............ Undetermined Problems ........... Related Service Procedures . . . . . . . . . . . Flash Memory Update . . . . . . . . . . . . Status Indicators . . . . . . . . . . . . . . . Power Switch ................ Diagnostic Program Diskette . . . . . . . . . Utility Program Diskette ........... Fn Key Combinations ............ Product Overview . . . . . . . . . . . . . . . . FRU Removals and Replacements . . . . . . . . Before FRU Removals and Replacements . . . Battery Assembly .............. DIMM and DIMM Cover ........... Modem Board Cover and Modem Board ... Keyboard . . . . . . . . . . . . . . . . . . Hard Disk Drive and HDD Heatsink . . . . . . Hard Disk Drive ............... PCMCIA Holder . . . . . . . . . . . . . . . TrackPoint Board .............. Processor Heatsink ............. Processor EMI Bracket and Processor Board . RTC Battery (Backup Battery) ........ LCD Assembly . . . . . . . . . . . . . . . . Upper Cover (Keyboard Bezel) . . . . . . . . CD Control Card . . . . . . . . . . . . . . . Modem Connector (RJ11 Cable Assembly) .. DC/DC Charger ............... Audio Cable and Speaker Cable ....... Audio PCB ................. Fan Assembly . . . . . . . . . . . . . . . . Audio Connection Board . . . . . . . . . . . Diskette and CD-ROM Drives Assembly . . . . System Board . . . . . . . . . . . . . . . . LCD Front Cover .............. Speakers .................. Inverter . . . . . . . . . . . . . . . . . . . Indicator Board and Microphone Cable Assembly Hinge . . . . . . . . . . . . . . . . . . . . LCD Panel and LCD Cable . . . . . . . . . . Locations . . . . . . . . . . . . . . . . . . . . Front View ................. Bottom View . . . . . . . . . . . . . . . . . Rear View . . . . . . . . . . . . . . . . . . Switch Locations . . . . . . . . . . . . . . . System Unit Parts Listing ............ LCD Unit Parts Listing . . . . . . . . . . . . . . 12.1" LCD Unit Parts Listing ......... 13.3" LCD Unit Parts Listing ......... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 43 43 44 44 45 45 47 47 47 49 49 54 55 56 57 59 60 61 62 63 65 66 67 68 69 70 71 72 73 75 76 77 78 79 80 81 82 85 86 87 88 89 90 91 93 93 94 94 95 96 99 99 101 vi ThinkPad i Series 1400 HMM Miscellaneous Parts . . . . . . . . . . . . . . . Service Tools . . . . . . . . . . . . . . . . . . Others . . . . . . . . . . . . . . . . . . . . . ThinkPad i Series 1400 Hardware Maintenance Manual (Part II) . . . . . . . . . . . . . . . Read This First . . . . . . . . . . . . . . . . How to Use Error Messages ........ How to Diagnose Mulitple FRUs ...... What to Do First . . . . . . . . . . . . . . Screw Notices . . . . . . . . . . . . . . . Power-On and Setup Password ........ Check Procedures .............. Power Systems Check . . . . . . . . . . . System Board Check ........... Memory Check .............. Keyboard and External Input Device Check . Audio Function Check ........... TrackPoint IV Check . . . . . . . . . . . . Diskette Drive Check . . . . . . . . . . . . CD-ROM/DVD-ROM Drive Check . . . . . . Modem Board Check ........... BIOS Utility . . . . . . . . . . . . . . . . . . Navigating the BIOS Utility . . . . . . . . . Power Management Features ......... Screen Blanking Mode . . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . Hibernation Mode ............. Symptom-to-FRU Index . . . . . . . . . . . . Numeric Error Codes and Messages .... Beep Symptoms . . . . . . . . . . . . . . No Beep Symptoms . . . . . . . . . . . . Keyboard/TrackPoint-Related Symptoms .. LCD-Related Symptoms .......... Indicator-Related Symptoms ........ Power-Related Symptoms ......... Memory-Related Symptoms ........ Audio-Related Symptoms ......... PC Card (PCMCIA)-Related Symptoms . . . Power Management-Related Symptoms . . . Peripheral Device-Related Symptoms . . . . Modem-Related Symptoms . . . . . . . . . Intermittent Problems ........... Undetermined Problems .......... Related Service Procedures . . . . . . . . . . Flash Memory Update . . . . . . . . . . . Status Indicators . . . . . . . . . . . . . . Power Switch ............... Diagnostic Program Diskette . . . . . . . . Maintenance Program Diskette . . . . . . . Fn Key Combinations ........... Product Overview . . . . . . . . . . . . . . . FRU Removals and Replacements . . . . . . . Before FRU Removals and Replacements . . 103 103 104 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 106 106 106 106 108 109 110 111 113 113 114 115 115 116 116 117 118 119 120 120 120 121 122 122 124 124 125 125 128 128 128 129 129 129 130 131 131 131 133 133 133 135 135 136 138 139 140 141 Contents vii Battery Assembly .............. DIMM and DIMM Cover ........... Modem Board Cover and Modem Board ... Keyboard . . . . . . . . . . . . . . . . . . Processor Thermal Plate . . . . . . . . . . . RTC Battery, Processor EMI Shield and Hard Disk Drive ................... PCMCIA Holder . . . . . . . . . . . . . . . LCD Assembly . . . . . . . . . . . . . . . . Upper Cover (Keyboard Bezel) . . . . . . . . CD Control Card . . . . . . . . . . . . . . . TrackPoint Board and Modem Connector (RJ11 Cable Assembly) . . . . . . . . . . . . . . DC/DC Charger ............... Audio Connector Board and S-Video PCB . . . Audio Cable and Speaker Cable ....... Audio PCB ................. Fan Assembly . . . . . . . . . . . . . . . . Diskette and CD-ROM/DVD-ROM Drives Assembly ................. System Board . . . . . . . . . . . . . . . . LCD Front Cover (12.1-inch) . . . . . . . . . LCD Front Cover (14.1-inch) . . . . . . . . . Locations . . . . . . . . . . . . . . . . . . . . Fron ...