Installation Guide ® TM Welcome to TiVo ! ® © 2003 by TiVo Inc. Reproduction in whole or in part without written permission is prohibited. All rights reserved. Printed in Mexico. TiVo, the TiVo logo and TiVo Central are registered trademarks of TiVo Inc. The Thumbs Down logo and text and the Series2 logo are trademarks of TiVo Inc., 2160 Gold Street, P.O. Box 2160, Alviso, CA 95002-2160. DIRECTV is a registered trademark of DIRECTV, Inc., a unit of Hughes Electronics Corp. All other trademarks are the properties of their respective owners. Table of Contents Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Cables and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Connecting the Phone Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Your DVR with a Cable or Satellite Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Chapter 2: Common Setup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Setup 1: Antenna or Cable (No Cable Box) & Optional VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Setup 2: Cable or Satellite Box & Optional VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Chapter 3: Additional Setup Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Setup 3: TV with Only an RF Coaxial Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Setup 4: VCR and TV with Only RF Coaxial Input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Setup 5: Watching One Channel While Recording Another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Setup 6: Both a Satellite Box and an RF Program Source (Antenna or Cable) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Setup 7: Both a Cable and a Satellite Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Setup 8: A/V Receiver, DVD Player or Game Console, and VCR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Chapter 4: Setting Up the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Setting the TV Power, Volume, and TV Input Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Setting the DVR Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Resetting the Programmable Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 iii Chapter 5: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Chapter 6: Warranty and Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 TiVo DVR Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 FCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Other Important Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Appendix: Back Panel Reference for TiVo Digital Video Recorder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 iv CHAPTER 1 Getting Started Using This Guide Cables and Accessories Connecting the Phone Line Using Your DVR with a Cable or Satellite Box 2 4 6 7 Chapter 1 Getting Started Remember, always connect cables ® from the OUT connector of one Using This Guide Step 1: Understanding the basics TVs used to be so simple: no color, no digital video, no stereo sound, no choices. All you needed was an antenna and a TV. The antenna captured audio and video signals. A wire, connected from the antenna to the TV, brought these signals to your TV as sounds and pictures. As TVs have acquired more features, and new devices have been created to work with your TV, it may seem that everything has become more complex. You may have a VCR, a DVD player, and a game system connected to your TV, in addition to your TiVo® Digital Video Recorder (DVR). However, one thing has remained the same: you still need to get the sounds and pictures from their source (your antenna, or your cable or satellite service) to your TV. You get the sounds and pictures to your TV by using cables. These make a path over which the pictures and sounds travel to your TV. The choice of cables may seem overwhelming, but they all perform the same function: they transfer sounds and pictures to your TV at varying levels of quality. All of your equipment has connectors, or places where cables can be connected. Some connectors are labeled "In" and some are labeled "Out." The pictures and sounds enter a piece of equipment through an IN connector and leave through an OUT connector. When you connect your DVR to your TV and other audio/video (A/V) equipment, you are simply creating a path that starts at the wall, or your cable or satellite box, and goes in (through IN connectors) and out (through OUT connectors) of your equipment until it reaches your TV. device to the IN connector of the next. Never connect an IN to an IN or an OUT to an OUT. OUT IN 2 Using This Guide Step 2: Finding your setup example This guide provides specific examples for connecting your TiVo DVR to an existing antenna, cable, or satellite system and other A/V equipment. Choose your setup example from the ones below: You use either antenna or cable without Setup 1: No cable or satellite box a cable box. You may also have a VCR. (optional VCR) You have either a cable or satellite box (if you have both, see Setup 7, below). You may also have a VCR. Your TV only has one input. This is also a good setup to try if you're having trouble. Your TV only has one input, and you have a VCR. You use cable and want to watch one channel while recording another. You have both a satellite box and antenna, or both a satellite box and cable without a cable box. You have both a satellite box and cable with a cable box. You have an advanced home entertainment system with several components. Setup 2: Cable or satellite box (optional VCR) Setup 3: TV with only an RF Coaxial input ® The DVR is not designed to support a heavy load, such as a TV. Your 1 DVR is only capable of supporting the weight of one or two common A/V components such as VCRs, DVD players, or A/V receivers (provided they have four p. 12 p. 14 good, broad, padded feet that distribute of the weight near the corners of the DVR). p. 18 Also, avoid stacking your DVR on top of other electronic components--such as Setup 4: VCR and TV with only an RF Coaxial input p. 20 DVD players, A/V receivers--or the vents of your TV. Setup 5: Watching one channel while p. 22 recording another (antenna or cable only) Setup 6: Both a satellite box and an RF program source (antenna or cable). Setup 7: Both a satellite and a cable box Setup 8: A/V receiver, DVD player, game console, and VCR p. 24 p. 26 p. 28 What's next? After connecting your DVR, the last steps are to activate your TiVo service and complete Guided Setup. See the TiVo Viewer's Guide for help with these steps. 3 Chapter 1 Getting Started Cables and Accessories 1. These are the basics: 2. See page 5 to choose a 3. If you have a DIRECTV 4. You may need to purchase ® video cable: DVR Composite A/V cables TV Po satellite receiver with a 9-pin Data connector, or a Motorola/GI DCT2000 series cable box, use this cable: these additional items for some setups: OUT IN OUT RF Coaxial cable Splitter (Setup 5 on page 22) ® w er Live TV TV Input Info Window Guid e Serial (Data) Control* Select Mute Chan Vol Record Page Power Cord Play Slo w DVR 1 2 1 4 7 Clear 2 5 8 En 3 6 9 ter/Las 0 RF Coaxial cable If you can't use the Serial Control cable above with your satellite receiver or cable box, use this cable instead: Extra Composite A/V cables (Setup 7 on page 26 and Setup 8 on page 28) 25' Phone Cord Remote Control t Extra RF Coaxial cable Phone Line Splitter S-Video cable (not supplied) IR Control cable* (Setup 4 on page 20 and Setup 6 on page 24) *See page 7 for more information and tips about Serial and IR Control. 4 Cables and Accessories Choosing audio and video cables Most TVs and VCRs have connectors (jacks) for Composite A/V cables ( ). Composite A/V cables have three ends, two (white and red) for L/R stereo audio, and one (yellow) for video, providing excellent audio and video quality. If your equipment has composite A/V jacks, use this cable. If your TV has only one audio connector, connect just the white end, instead of both the red and the white ends. The DVR's back panel also includes connectors for S-Video ( ). S-Video provides a higher quality video signal than composite. If you have equipment that supports this connection, you may want to purchase an S-Video cable to use in place of the yellow video end of the Composite A/V cable. (You should still use the red and white ends of the Composite A/V cable for audio.) Some TVs and VCRs only have RF Coaxial ( ) jacks. If your TV only has an RF connector, use the RF Coaxial cable and see Setup 3 on page 18 (or see Setup 4 on page 20 if you also have a VCR). If your TV also has other kinds of A/V jacks (composite or SVideo) and you used one of these for the DVR's primary audio/video connection, you may want to use RF Coaxial cables in addition depending on the setup you choose (for example, see Setup 5 on page 22). Extra audio and video cables are available for purchase at www.tivo.com/store, if needed. Composite A/V Cable and Jacks 1 (red) (white) (yellow) Composite L/R Audio with S-Video cable (red) (white) (yellow) (S-Video) RF Coaxial cable and RF Coaxial Jack (RF Coaxial) 5 Chapter 1 Getting Started Connecting the Phone Line You don't need to install a new phone jack or phone number--simply use the phone line you already have. The following information applies to all setups described in this guide: · Phone line. Almost every household phone line is a standard analog line, which is what the DVR requires to complete Guided Setup. Do not connect the DVR to a digital PBX phone system (these allow many phones to share a single telephone number and are usually used in hotels and office buildings). Doing so may permanently damage your DVR's modem and will void your warranty. Phone jack. If the phone jack isn't close to the DVR, you can use the 25-foot phone cord that comes with the DVR to connect it to a phone jack. Phone cords longer than 25 feet are readily available at most hardware or electronics stores. Your cable or satellite box may require a connection to your phone line, too. To connect both the DVR and your cable or satellite box to the same phone jack, plug the provided phone l ...