CourierTM 56K Corporate Modem Quick Installation Guide for Windows 95, 98, NT, 2000, Me, XP Operating Systems Model 3453 Part Number R24.0331.00 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.2277014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in U.S. Robotics standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this Quick Installation Guide. Copyright © 2002 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. English Related Documentation You will find more detailed technical information on the Installation CD-ROM that came with your modem. Product Features V. Everything Technology The modem supports all key ITU analog communications protocols and many proprietary ones to provide you with ultimate compatibility. The modem also supports V.25bis synchronous mode using bisync and HDLC protocols and 2wire leased line operations for compatibility with many legacy systems. V. Everywhere Technology The V.Everywhere technology in this modem allows this modem hardware and firmware to be used anywhere in the world. A simple setup to configure the modem for the country of operation is all that is required. Remote Flash You can easily upgrade your modems in the field from the convenience of your local office by enabling the remote "flash" capability of the modem. See the "Upgrading" chapter of the Command Reference included on the Installation CDROM. Dial and Dialback Security The modem provides you with a robust mechanism for providing dial and dialback security for your network. See the "Dial Security" chapter of the Command Reference included in the Installation CD-ROM. Remote Manageability The modem can be remotely configured and monitored for the convenience of your local office. See the Accessing and Configuring Remotely chapter of the Command Reference included in the Installation CD-ROM. Additional Features For additional features supported by this modem, refer to the Command Reference included in the Installation CD-ROM. Before You Begin: Prepare for installation. NOTE: Before you begin, we recommend you uninstall any other modems you have in your system and unplug all telephone cords connected to these modems. Refer to your previous modem's documentation for instructions. Write down your new U.S. Robotics modem's serial number, which is located on 3 the white bar code sticker on the modem and on the modem's box, in the space below. If you ever need to call our Technical Support department, you will need this number plus your model number, which is 3453, to receive assistance. If you need to get assistance or download drivers from the Web site, you will need your product ID number. Your Product ID Number is below; the "xx" indicates your country code. You can find your complete Product ID Number on your modem's box. Product ID Number USRxx3453 Serial Number What you need You need the following to install your Courier 56K Corporate Modem: · · · Computer or terminal with a serial port (16650 UART recommended) analog telephone line Power outlet CAUTION: The Courier 56K Corporate Modem requires a standard analog telephone line. Do not connect your Courier 56K Corporate Modem to a digital telephone line. Digital lines are commonly used in office buildings and hotels. If you are unsure whether your line is analog or digital, ask your network administrator or your local telephone company. Package contents Your Courier 56K Corporate Modem package contains the following items: · · · · · · · · U.S. Robotics Courier 56K Corporate Modem RJ-11 phone cord Universal power adapter RS-232 serial cable Ferrite clamp This Quick Installation Guide Quick Reference Card The Installation CD-ROM, which contains valuable software for use with your new modem Installing the Courier 56K Corporate Modem To install your Courier 56K Corporate Modem, do the following three simple steps: 4 1. Configure your Courier 56K Corporate Modem with DIP (dual in-line package) switches Connect the cables Install the drivers 2. 3. Step One: Configuring with DIP Switches Depending on how you plan to use your modem, you may need to change your DIP switch settings. See the "Configuring your Modem with DIP Switches" section of this guide for more information. The DIP switches 3, 5, and 8 are in the on (down) position. (The DIP switches are located next to the phone jacks on the bottom of the modem.) Step Two: Connecting the Cables NOTE: If you plan to connect your Courier 56K Corporate Modem to a mainframe computer or use your modem to dial in to a mainframe computer, you will find more technical information on the Installation CD-ROM that comes with your new modem. 1. Make sure that your computer is turned off before you begin installing your new modem. Connect the RS-232 modem cable to the back of the modem and to your computer's serial port. Clip the ferrite clamp around the end of the RS-232 cable that is connected to the modem. To find the serial port on the back of your computer, look for COM, MODEM, RS232, IOIOI, or SERIAL. Do not use the AUX, GAME, LPT, or PARALLEL ports. 2. Plug one end of the included phone cord into the jack on the back of the modem and plug the other end into an analog telephone wall jack. If there is another phone jack on your modem, you can use a telephone by plugging the telephone's cord into the modem's jack. Plug the power adapter into the modem's jack and into a surge protector or electrical outlet. Make sure to use the power adapter that came with your modem, as others may be of different voltages and could damage your modem. Turn on the modem by pressing the button on the back of the modem. The CTS and MR lights should illuminate. 3. If the CTS and MR lights do not illuminate or other lights illuminate, make sure that only DIP switches 3, 5, and 8 are in the on (down) position. (The 5 DIP switches are located on the bottom of the modem.) Step Three: Installing the Drivers Windows 95 Turn on your computer. When the Update Driver Wizard appears, insert your Installation CD-ROM into your CD-ROM drive and click Next. When the driver is found, click Finish to complete your installation. Windows 98 Turn on your computer. When the Add New Hardware Wizard appears, insert your Installation CD-ROM into your CD-ROM drive and click Next. Select Search for the best driver for your device (Recommended) and click Next. Select CDROM drive and click Next. When the driver is located, click Next. Click Finish to complete your installation. Windows 2000 NOTE: Windows 2000 users must be in administrator mode to properly add any new hardware. Turn on your computer and log in. Windows will detect your new modem and automatically install it, then you must update the driver. Insert the Installation CD-ROM into your CD-ROM drive. Click Cancel to close the Setup Language screen. Click Windows Start and Control Panel. Double-click System, click the Hardware tab, and click the Device Manager button. Click to expand Modems, and double-click Standard Modem. Click the Driver tab and click the Update Driver button. When the Upgrade Device Driver window appears, click Next. Select Search for a suitable driver for my device (recommended) and click Next. Select Specify a location and click Next. Insert your Installation CD-ROM into your CD-ROM drive. Click Cancel to close the Setup Language screen. Type the letter of your CD-ROM drive and click OK. Click Next. A Digital Signature Not Found warning may appear. If it does, click Yes*. Click Finish to complete the installation. Windows NT NOTE: Windows NT users must be in administrator mode to properly add any new hardware. Turn on your computer and log in. Click Windows Start, point to Settings, and then click Control Panel. Double-click Modems. When the Install New Modem screen appears, click Next to have Windows detect a standard modem. Click Change. Click Have Disk. Insert the Installation CD-ROM into your CD-ROM drive 6 and click Cancel to close the Setup Language screen. Type D:\ and click OK. If your CD-ROM drive uses a different letter, type that letter in place of "D". Select U.S. Robotics Courier V.Everything EXT and click OK. Click Next. Click Finish to complete the installation. When you see the Modems Properties tab, you will see the COM port that is assigned to your modem. Click Close. If the System Settings Change window appears, click Yes to restart your computer. When the installation is complete, you may close any open windows. clip the ferrite clamp around the end of the RS-232 cable closest to the modem Windows Me Turn on your computer and log in. Windows will detect your new modem and automatically install it, then you must update the driver. Insert the Installation CD-ROM into your CD-ROM drive. Click Cancel to close the Setup Language screen. Click Windows Start, point to Settings, and click Control Panel. Doubleclick System. Click the Device Manager tab. Click Modem, highlight U.S. Robotics Courier V.Everything EXT PnP. Click the Properties button. Click the Driver tab and click the Update Driver button. Select Specify the location of the driver (Advanced) and click Next. Select Search for a better driver than the one your device is using now (Recommended). Select Specify a location and type the letter of your CD-ROM drive. Insert the Installation CD-ROM into your CDROM drive and click Next. When Windows finds the driver, click Next. Click Finish to complete the installation. Windows XP Turn on your computer. Windows will detect your new modem and automatically install it, then you must update the driver. Insert the Installation CD-ROM into your CD-ROM drive. Click Cancel to close the Setup Language screen. Click Windows Start and Control Panel. Make sure you are in Classic View, and double-click Phone and Modem Options. Click the Modems tab and click the 7 Properties button. Click the Driver tab and click the Update Driver button. When the Hardware Update Wizard appears, select Install from a list or specific location (Advanced) and click Next. Select Don't search. I will choose the driver to install. Click Next. Click Have Disk. Insert the Installation CD-ROM into your CD-ROM drive, type the letter of your CD-ROM drive, and click OK. Click to select U.S. Robotics Courier V.Everything EXT PnP. Click Next. A Hardware Installation warning may appear. Click Continue Anyway if it does*. Click Finish to complete the installation. All Other Operating Systems Beyond full support of the Windows Operating Systems described in this manual, the Courier 56K Corporate Modem will function in any operating system that supports an RS-232 COM port, such as DOS, Linux, or UNIX. Standard COM port settings are: bits per second: 115,200; data bits: 8; parity: none; stop bits: 1; flow control: hardware. Assign your terminal application to utilize the COM port to which you connect the modem's serial cable. Additional setup i ...