CourierTM 56K Business Modem Quick Installation Guide for Windows 95, 98, NT, 2000, Me, XP Operating Systems English Français Español Português Model 3453B Part Number R24.0364.00 U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact U.S. Robotics and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.2277014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in U.S. Robotics standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.22714 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this Quick Installation Guide. Copyright © 2003 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the U.S. Robotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. Related Documentation You will find more detailed technical information on the Installation CD-ROM that came with your modem. Product Features V.92 Technology The V.92 standard is an exciting advancement in 56K technology. V.92 offers three functions to enhance the current V.90 standard. The first enhancement is the "V.PCM-Upstream" technology, which allows a modem's upstream communication to reach speeds of 48,000 bps. The V.90 standard limited upstream speeds to 31,200 bps. The second enhancement is Quick Connect, which permits quicker dial-up connections by allowing the modem to remember the line conditions of a service provider that supports V.92. The first time that you connect with your service provider, the modem will perform the full training sequence and store the information it receives. This eliminates the need for the modem to go through the full training sequence during subsequent connection attempts reducing the connection time by 30 - 50%. If the modem is unable to make an optimal connection any time after the initial attempt, the modem will perform the full training sequence. The third enhancement is the "Modem On Hold" technology, which allows your Internet connection to be suspended when there is an inbound telephone call. You can then return to the connection when the call is completed without losing the connection. If you are connecting to a service provider that supports V.92, you will receive a message informing you of an incoming call.* In addition, if you subscribe to Caller ID service, the number of the incoming call will be displayed in the computer's message window. You will then have the option to accept the call or to ignore it. If you are connecting to a V.92 server and choose to accept the call, another message will appear notifying you of the length of time that the provider's system will wait on hold before the data connection is terminated. If you are connecting to a server that does not support V.92, you will receive a message informing you of an incoming call. You will then have the option to accept the call or to ignore it. If you choose to accept the call, your data connection will be terminated. Included on the Installation CD-ROM is the Instant Update software. The Instant Update software automatically notifies you of any updates to your modem's code. Contact your service provider to find out when your ISP will offer V.92 technology. This modem is backward compatible and will negotiate the highest 2 possible speed when connecting to a service provider. * You must subscribe to Call Waiting service with your phone company in order to use the "Modem On Hold" enhancement. If your incoming calls immediately forward to voice mail, you will not receive this message. V. Everything Technology The modem supports all key ITU analogue communications protocols and many proprietary ones to provide you with ultimate compatibility. The modem also supports V.25bis synchronous mode using bisync and HDLC protocols and 2wire leased line operations for compatibility with many legacy systems. V. Everywhere Technology The V.Everywhere technology in this modem allows this modem hardware and firmware to be used anywhere in the world. A simple setup to configure the modem for the country of operation is all that is required. Remote Flash You can easily upgrade your modems in the field from the convenience of your local office by enabling the remote "flash" capability of the modem. See the "Upgrading" chapter of the Command Reference included on the Installation CDROM. Dial and Dialback Security The modem provides you with a robust mechanism for providing dial and dialback security for your network. See the "Dial Security" chapter of the Command Reference included in the Installation CD-ROM. Remote Manageability The modem can be remotely configured and monitored for the convenience of your local office. See the "Accessing and Configuring Remotely" chapter of the Command Reference included in the Installation CD-ROM. Additional Features For additional features supported by this modem, refer to the Command Reference included in the Installation CD-ROM. Before You Begin: Prepare for installation. NOTE: Before you begin, we recommend you uninstall any other modems you have in your system and unplug all telephone cords connected to these modems. Refer to your previous modem's documentation for instructions. Write down your new U.S. Robotics modem's serial number, which is located on the white bar code sticker on the modem and on the modem's box, in the space below. If you ever need to call our Technical Support department, you will need 3 this number plus your model number, which is 3453, to receive assistance. If you need to get assistance or download drivers from the Web site, you will need your product ID number. Your Product ID Number is below; the "xx" indicates your country code. You can find your complete Product ID Number on your modem's box. Product ID Number USRxx3453 Serial Number What you need You need the following to install your Courier 56K Business Modem: · · · Computer or terminal with a serial port (16650 UART recommended) Analogue telephone line Power outlet CAUTION: The Courier 56K Business Modem requires a standard analogue telephone line. Do not connect your Courier 56K Business Modem to a digital telephone line. Digital lines are commonly used in office buildings and hotels. If you are unsure whether your line is analogue or digital, ask your network administrator or your local telephone company. Package contents Your Courier 56K Business Modem package contains the following items: · · · · · · · · U.S. Robotics Courier 56K Business Modem RJ-11 phone cord Universal power adapter RS-232 serial cable Ferrite clamp This Quick Installation Guide Quick Reference Card The Installation CD-ROM, which contains valuable software for use with your new modem Installing the Courier 56K Business Modem To install your Courier 56K Business Modem, do the following three simple steps: 1. Configure your Courier 56K Business Modem with DIP (dual in-line package) switches 4 2. 3. Connect the cables Install the drivers Step One: Configuring with DIP Switches Depending on how you plan to use your modem, you may need to change your DIP switch settings. See the "Configuring your Modem with DIP Switches" section of this guide for more information. The DIP switches 3, 5, 8, and 9 are in the on (down) position. (The DIP switches are located on the bottom of the modem.) Step Two: Connecting the Cables NOTE: If you plan to connect your Courier 56K Business Modem to a mainframe computer or use your modem to dial in to a mainframe computer, you will find more technical information on the Installation CD-ROM that comes with your new modem. 1. Make sure that your computer is turned off before you begin installing your new modem. Connect the RS-232 modem cable to the back of the modem and to your computer's serial port. Clip the ferrite clamp around the end of the RS-232 cable that is connected to the modem. To find the serial port on the back of your computer, look for COM, MODEM, RS232, IOIOI, or SERIAL. Do not use the AUX, GAME, LPT, or PARALLEL ports. 2. Plug one end of the included phone cord into the jack on the back of the modem and plug the other end into an analogue telephone wall jack. If there is another phone jack on your modem, you can use a telephone by plugging the telephone's cord into the modem's jack. Plug the power adapter into the modem's jack and into a surge protector or electrical outlet. Make sure to use the power adapter that came with your modem, as others may be of different voltages and could damage your modem. 5 clip the ferrite clamp around the end of the RS-232 cable closest to the modem 3. Turn on the modem by pressing the button on the back of the modem. The CTS and MR lights should illuminate. Step Three: Installing the Drivers Windows 95 Turn on your computer. When the Update Driver Wizard appears, insert your Installation CD-ROM into your CD-ROM drive and click Next. When the driver is found, click Finish to complete your installation. Windows 98 Turn on your computer. When the Add New Hardware Wizard appears, insert your Installation CD-ROM into your CD-ROM drive and click Next. Select Search for the best driver for your device (Recommended) and click Next. Select CDROM drive and click Next. When the driver is located, click Next. Click Finish to complete your installation. Windows 2000 NOTE: Windows 2000 users must be in administrator mode to properly add any new hardware. Turn on your computer and log in. Windows will detect your new modem and automatically install it, then you must update the driver. Insert the Installation CD-ROM into your CD-ROM drive. Click X to close the Setup Language screen. 6 Click Windows Start, Settings, and Control Panel. Double-click System, click the Hardware tab, and click the Device Manager button. Click to expand Modems, and double-click Standard Modem. Click the Driver tab and click the Update Driver button. When the Upgrade Device Driver window appears, click Next. Select Search for a suitable driver for my device (recommended) and click Next. Select CD-ROM drives, click Next, and then click Next again. A Digital Signature Not Found warning may appear. If it does, click Yes*. Click Finish to complete the installation. Windows NT NOTE: Windows NT users must be in administrator mode to properly add any new hardware. Turn on your computer and log in. Click Windows Start, point to Settings, and then click Control Panel. Double-click Modems. When the Install New Modem screen appears, click Next to have Windows detect a standard modem. Click Change. Click Have Disk. Insert the Installation CD-ROM into your CD-ROM drive and click X to close the Setup Language screen. Type D:\ and click OK. If your CDROM drive uses a different letter, type that letter in place of "D". Select U.S. Robotics Courier V.Everything EXT and click OK. Click Next. Click Finish to complete the installation. When you see the Modems Properties tab, you will see the COM port that is assigned to your modem. Click Close. If the System Settings Change window appears, click Yes to restart your computer. When the installation is complete, you may close any open windows. Windows Me Turn on your computer and log in. Windows will detect your new modem and automat ...