User manual APPLE MAC MINI - INTEL-BASED MID 2007

Congratulations, you and your Mac mini were made for each other. Contents Chapter 1: Ready, Set Up, Go 8 What's in the Box 9 Setting Up Your Mac mini 16 Putting Your Mac mini to Sleep or Shutting It Down Chapter 2: Life with Your Mac mini 20 What's on the Front of Your Mac mini 22 What's on the Back of Your Mac mini 24 Getting Answers Chapter 3: Problem, Meet Solution 30 32 33 35 36 39 40 41 43 Problems That Prevent You from Using Your Mac mini Reinstalling the Software That Came with Your Computer Other Problems Using Apple Hardware Test Problems with Your Internet Connection Problems with AirPort Extreme Wireless Communication Keeping Your Software Up to Date Learning More, Service, and Support Locating Your Product Serial Number Contents 3 Chapter 4: Last, but Not Least 47 49 50 51 52 52 53 53 56 56 57 Safety Instructions for Setting Up and Using Your Mac mini Using Connectors and Ports Using the Power Adapter Laser Information High-Risk Activities Warning Cleaning Your Mac mini Avoid Hearing Damage Important Ergonomic and Health-Related Information Carrying Your Mac mini Apple and the Environment Regulatory Compliance Information Looking for Something? 65 Index 4 Contents 1 1 Ready, Set Up, Go www.apple.com/macmini Mac Help Migration Assistant Your Mac mini has been designed so that you can easily set it up and start using it right away. If you have never used a Mac mini or are new to Macintosh computers, read this section for instructions about getting started. Important: Read all of the installation instructions and the safety information starting on page 45 before you plug your Mac mini into a power outlet. If you are an experienced user, you may already know enough to get started. Be sure to look over the information in Chapter 2, "Life with Your Mac mini," to find out about the features of your Mac mini. Chapter 1 Ready, Set Up, Go 7 What's in the Box Your Mac mini comes with the following components: DVI to VGA Adapter AC cord Power adapter M U EN Apple Remote Before you set up your Mac mini, remove the protective film from the outside of your computer and power adapter. Follow the steps on the next several pages to set up. 8 Chapter 1 Ready, Set Up, Go Setting Up Your Mac mini Position your Mac mini so that it's right side up or on its side, but not upside down. Use the power adapter that came with your Mac mini; other power adapters don't work. Step 1: Plug the AC cord into the power adapter, plug the cord from the power adapter into your Mac mini, and then plug the power adapter into a grounded power outlet. , Chapter 1 Ready, Set Up, Go 9 Step 2: To access the Internet or a network, connect one end of an Ethernet cable to your Mac mini and the other end to a cable modem, DSL modem, or network. , Note: Your Mac mini comes with AirPort Extreme technology for wireless networking. For information about setting up a wireless connection, from the menu bar, choose Help > Mac Help, and then choose Library > AirPort Help. Also see "Getting Answers" on page 24. To use a dial-up connection, you need an external USB Modem, available for purchase from the online Apple Store at www.apple.com/store. 10 Chapter 1 Ready, Set Up, Go Step 3: Connect the USB cable from your keyboard and mouse. , Your Mac mini doesn't come with a keyboard or a mouse, but you can use almost any USB keyboard and mouse. If your keyboard has a USB (d) port, plug your mouse into the USB port on the keyboard. If it doesn't, plug the mouse into a USB (d) port on the back of your Mac mini. Chapter 1 Ready, Set Up, Go 11 If you use a USB keyboard that is not specifically designed for the Mac OS, it may not have a Command (x) or Option key, both of which are standard on Apple keyboards. The Command (x) key on an Apple keyboard is equivalent to the Windows key (the icon on the key looks like a Windows logo) on a keyboard from another manufacturer. The Option key on an Apple keyboard is equivalent to the Alt key on a keyboard from another manufacturer. You can use Keyboard & Mouse preferences to change the keyboard equivalents. To open Keyboard & Mouse preferences, choose Apple ( ) > System Preferences, click Keyboard & Mouse, click Modifier Keys, and follow the onscreen instructions. Using a USB mouse or keyboard from another manufacturer may require software drivers. Check the manufacturer's website for the latest software drivers. Using a Wireless Keyboard or Mouse If you purchased an Apple Wireless Keyboard or a wireless Mighty Mouse with your Mac mini, follow the instructions that came with the keyboard and mouse to set them up with your Mac mini. 12 Chapter 1 Ready, Set Up, Go Step 4: Connect the DVI cable from your display to the video port. Connect a DVI display to the video out (£) port on the back of your Mac mini. To connect a VGA display, use the Apple DVI to VGA Adapter that came with your computer. Note: Your Mac mini does not come with a display. , Important: Don't place anything on top of your Mac mini. Objects placed on top may interfere with the optical drive or the AirPort or Bluetooth® wireless signal. Chapter 1 Ready, Set Up, Go 13 Step 5: Press the power (®) button on the back to turn on your Mac mini. ® , Step 6: Use Setup Assistant to configure your Mac mini. The first time you turn on your Mac mini, Setup Assistant starts. Setup Assistant helps you enter your Internet and email information and set up a user account on your Mac mini. If you already have a Mac, Setup Assistant can help you automatically transfer files, applications, and other information from your previous Mac to your new Mac mini. 14 Chapter 1 Ready, Set Up, Go If you don't intend to keep or use your other Mac, it's best to deauthorize it from playing music, videos, or audiobooks that you've purchased from the iTunes Store. Deauthorizing a computer prevents any songs, videos, or audiobooks you've purchased from being played by someone else and frees up another authorization for use. For information about deauthorizing, choose iTunes Help from the Help menu in iTunes. If you don't use Setup Assistant to transfer information when you first start up, you can do it later using Migration Assistant. Go to the Applications folder, open Utilities, and double-click Migration Assistant. Step 7: Customize your desktop and set your preferences. You can quickly make your desktop look the way you want using System Preferences. Choose Apple ( ) > System Preferences from the menu bar. As you get to know your computer, explore System Preferences, your command center for most settings on your Mac mini. For more information, open Mac Help and search for "System Preferences" or for the specific preference you want to change. Chapter 1 Ready, Set Up, Go 15 Putting Your Mac mini to Sleep or Shutting It Down When you finish working with your Mac mini, you can put it to sleep or shut it down. Put Your Mac mini to Sleep If you will be away from your Mac mini for less than a few days, put it to sleep. When your Mac mini is in sleep, its screen is dark. You can quickly wake your Mac mini and bypass the startup process. To put your Mac mini to sleep quickly, do one of the following:  Choose Apple ( ) > Sleep from the menu bar.  Press the power (®) button on the back of the Mac mini.  Choose Apple ( ) > System Preferences, click Energy Saver, and set a sleep timer.  Press and hold the Play/Pause (') button on the Apple Remote for 3 seconds. To wake your Mac mini, press any key on the keyboard or any button on the Apple Remote. When your Mac mini wakes from sleep, your applications, documents, and computer settings are exactly as you left them. Shut Down Your Mac mini If you won't be using your Mac mini for more than a few days, shut it down. Choose Apple ( ) > Shut Down. WARNING: Shut down your Mac mini before moving it. Moving your Mac mini while the hard disk is spinning can damage the hard disk, causing loss of data or an inability to start up from the hard disk. To turn your Mac mini on again, press the power (®) button. 16 Chapter 1 Ready, Set Up, Go 2 2 Life with Your Mac mini www.apple.com/macosx/overview Mac Help iLife Read on for an overview of the features and ports of your Mac mini. The Apple website at www.apple.com links you to the latest Apple news, free downloads, and online catalogs of software and hardware for your Mac mini. You can also find the manuals for many Apple products and technical support for all Apple products on the Apple Support website at www.apple.com/support. Chapter 2 Life with Your Mac mini 19 What's on the Front of Your Mac mini AirPort antenna Built-in infrared (IR) receiver Slot-loading optical drive Power indicator light 20 Chapter 2 Life with Your Mac mini Built-in infrared (IR) receiver Works seamlessly with your Apple Remote for wireless control in Front Row. Power indicator light A steady white light indicates your Mac mini is on; a pulsing light indicates it's in sleep. Slot-loading optical drive Your Mac mini has a DVD-ROM/CD-RW Combo drive or a DVD+R DL/DVD±RW/CD-RW SuperDrive. Each drive can read CD-ROM discs, standard audio discs, and other kinds of media. The Combo drive can also read DVD discs and movies and write music, documents, and digital files to CD-R and CD-RW discs. In addition to those files, the SuperDrive can read and write to DVD±R, DVD±RW, and DVD±R Double Layer (DL) discs. Z AirPort Extreme wireless technology (inside) Connect to a wireless network using built-in AirPort Extreme technology. To avoid interference, keep the area around the AirPort antenna free from obstruction. Bluetooth wireless technology (inside) Connect wireless devices, such as Bluetooth mobile phones, PDAs, printers, and the Apple Wireless Keyboard and wireless Mighty Mouse (you can purchase the Apple Wireless Keyboard and wireless Mighty Mouse at www.apple.com/store). Chapter 2 Life with Your Mac mini 21 What's on the Back of Your Mac mini H FireWire 400 port Security slot ® Power button , f Headphone out/optical digital audio out port ¯ Power port G Ethernet port (10/100/1000 Base-T) £ Video out port d USB 2.0 ports (4) , Audio in/ optical digital audio in port 22 Chapter 2 Life with Your Mac mini Security slot Attach a lock and cable to discourage theft (available at www.apple.com/store). f , d £ Headphone out/optical digital audio out port Connect headphones, external powered speakers, or digital audio equipment. Audio in/optical digital audio in port Connect your Mac mini to a line-level microphone or digital audio equipment. Four USB 2.0 ports Connect a mouse, keyboard, printer, iPod, external USB modem, and more. Video out port Connect displays that use a DVI connector. Connect displays that use a VGA connector using the DVI to VGA Adapter that came with your computer. You can also use a DVI to Video Adapter, available at www.apple.com/store to connect a TV, VCR, or other video device. Ethernet port Connect to a 10/100/1000Base-T Ethernet network or connect a DSL or cable modem. Power port Connect the power cord from the power adapter. Power button Turn on your Mac mini or put it to sleep. Press and hold to reset during troubleshooting. FireWire 400 port Connect high-speed devices, such as an iSight video camera or a hard drive. G ¯ ® H Chapter 2 Life with Your Mac mini 23 Getting Answers Much more information about using your Mac is available in Mac Help and on the Internet at www.apple.com/support. To open Mac Help: 1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen). 2 Choose Help > Mac Help (click the Help menu in the menu bar and choose Mac Help). 3 Click in the search field, type a question, and press Return on your keyboard. More Information For more information about using your Mac mini, see the following: To learn about Troubleshooting Mac mini if you have a problem Finding service and support for your Mac mini Using Mac OS X Moving from a PC to a Mac See Chapter 3, "Problem, Meet Solution," on page 27. "Learning More, Service, and Support" on page 41 or the Apple Support website www.apple.com/support. The Mac OS X website at www.apple.com/macosx/overview. Or search for "Mac OS X" in Mac Help. How To Move To Mac at www.apple.com/macosx/switch. Or click "Switching from Windows" under Top Customer Issues on the Mac Help home page. The iLife website at www.apple.com/ilife. Or open an iLife application and then open Help for the application and type a question in the search field. Open System Preferences by choosing Apple (K) > System Preferences. Or search for "system preferences" in Mac Help. Using iLife applications Changing System Preferences 24 Chapter 2 Life with Your Mac mini To learn about Using AirPort Extreme wireless technology See The AirPort Support page at www.apple.com/support/airport. Or open AirPort Help by clicking and holding the Home button at the top of a Mac Help page, and then selecting AirPort Help from the list. The Bluetooth Support page at www.apple.com/support/ bluetooth. Or open the Bluetooth File Exchange application, located in the Utilities folder within the Applications folder, and choose Help > Bluetooth Help. Search for "printing" in Mac Help. Search for "USB" or "FireWire" in Mac Help. Search for "Internet" in Mac Help. Search for "display port" in Mac Help. The Mac mini website at www.apple.com/macmini/ accessories.html Search for "remote" in Mac Help. Search for "Front Row" in Mac Help. Search for "burn disc" in Mac Help. The Specifications page at www.apple.com/support/specs. Or open System Profiler by choosing Apple (K) > About This Mac from the menu bar and then clicking More Info. Using Bluetooth wireless technology Connecting a printer FireWire and USB connections Connecting to the Internet Connecting an external display Connecting a TV Apple Remote Front Row Burning a CD or DVD Specifications Chapter 2 Life with Your Mac mini 25 3 3 Problem, Meet Solution www.apple.com/support Mac Help help Occasionally you may have problems while working with your Mac mini. Read on to find some solutions to try when you have a problem. You can also find more troubleshooting information in Mac Help or on the Mac mini Service & Support website at www.apple.com/support/macmini. If you experience a problem working with your Mac mini, there is usually a simple and quick solution. If you encounter a problem, try to make a note of what you did before the problem occurred. This can help you narrow down the possible causes of the problem and then find the answers you need. Things to note include:  The applications you were using when the problem occurred. Problems that occur only with a specific application may indicate that the application is not compatible with the Mac OS version installed on your computer.  Any software that you recently installed.  Any new hardware (such as additional memory or a peripheral) that you connected or installed. WARNING: Do not attempt to open your Mac mini. If your Mac mini needs service, see "Learning More, Service, and Support" on page 41 for information about how to contact an Apple Authorized Service Provider or Apple for service. Your Mac mini doesn't have any user-serviceable parts. Chapter 3 Problem, Meet Solution 29 Problems That Prevent You from Using Your Mac mini If your computer won't respond or the pointer won't move  Make sure the mouse and keyboard are connected. Unplug and then plug in the connectors, making sure they are secure.  If the problem persists, try to force problem applications to quit. On an Apple keyboard, hold down the Option and Command (x) keys and then press the Esc key. On other keyboards, hold down the Windows and Alt keys and then press the Esc key. If a dialog appears, select the frozen application and click Force Quit. Then save your work in any open applications and restart your Mac mini to be sure the problem is entirely cleared up.  Press and hold the power (®) button on the back of your Mac mini for five seconds to shut down your computer.  Unplug the power cord from your Mac mini. Then plug the power cord back in and press the power (®) button to turn it on. If the problem reoccurs when you use a particular application, check with the application's manufacturer to see if the application is compatible with your computer. For support and contact information about the software that came with your computer, go to www.apple.com/guide. If the problem occurs frequently, try reinstalling your system software (see "Reinstalling the Software That Came with Your Computer" on page 32). 30 Chapter 3 Problem, Meet Solution If your Mac mini freezes during startup or you see a flashing question mark  Wait a few seconds. If your Mac mini doesn't start up after a delay, shut down your Mac mini by pressing and holding the power (®) button for about 5 seconds, until it shuts down. Then hold down the Option key and press the power (®) button again to start up your computer. Keep holding down the Option key until your Mac mini starts up, then click the arrow under the icon of the hard disk you want to use as your startup disk.  After your Mac mini starts up, open System Preferences and click Startup Disk. Select a local Mac OS X System folder.  If the problem occurs frequently, you may need to reinstall your system software (see "Reinstalling the Software That Came with Your Computer" on page 32). If your Mac mini won't turn on or start up  Make sure the power cord is plugged into your Mac mini and into a functioning power outlet.  Press the power (®) button and immediately hold down the Command (x), Option, P, and R keys on an Apple keyboard until you hear the startup sound a second time. On other keyboards, press the power (®) button and immediately hold down the Windows, Alt, P, and R keys.  Unplug the power cord and wait at least 30 seconds. Plug the power cord back in and press the power (®) button again to start up your Mac mini.  See "Learning More, Service, and Support" on page 41 for information about contacting Apple for service. Chapter 3 Problem, Meet Solution 31 Reinstalling the Software That Came with Your Computer Use the software installation discs that came with your computer to reinstall Mac OS X and the applications that came with your computer. Important: Apple recommends that you back up the data on your hard disk before restoring software. Apple is not responsible for any lost data. Installing Mac OS X To install Mac OS X: 1 Back up your important files, if possible. 2 Insert the Mac OS X Install Disc 1. 3 Double-click "Install Mac OS X and Bundled Software." 4 Follow the onscreen instructions. 5 Select the destination disk for installation and continue following the onscreen instructions. Your Mac mini may restart and ask you to insert the next Mac OS X install disc. Important: Choosing the "Erase and Install" option erases the entire contents of your destination disk. You should back up your important files before installing Mac OS X. 32 Chapter 3 Problem, Meet Solution Installing Applications Your Mac mini must have Mac OS X already installed before you can install the applications that came with your computer. To install the applications that came with your computer: 1 Back up your important files, if possible. 2 Insert the Mac OS X Install Disc 1. 3 Double-click Install Bundled Software Only. 4 Follow the onscreen instructions. 5 Select the destination disk for installation and continue following the onscreen instructions. To install iCal, iChat AV, iSync, iTunes, and Safari, follow the Installing Mac OS X instructions. Other Problems If you have trouble opening an application Determine the type of application you have, by selecting the application's icon and choosing Get Info from the File menu.  You can use Universal, Intel, or PowerPC applications with your Mac mini. Chapter 3 Problem, Meet Solution 33  Classic (or Mac OS 9) applications are not compatible with your Mac mini and do not open. If you have a problem with an application For problems with software from a manufacturer other than Apple, contact the manufacturer. Software manufacturers often provide updates to their software on their websites. You can set your Mac mini to check for and install the latest Apple software automatically using the Software Update pane of System Preferences. For more information, choose Help > Mac Help and search for "software update." If you have trouble ejecting a disc  Make sure nothing is placed on top of your computer. Objects placed on top of your computer may keep a disc from ejecting.  Quit any applications that may be using the disc, and then press the Media Eject (C) key on your Apple keyboard. On other keyboards, you may be able to use the F12 key to eject a disc. Check the documentation that came with your keyboard.  Open a Finder window and click the Eject (C) button next to the disc icon in the sidebar, or drag the disc icon from the desktop to the Trash.  If that doesn't work, restart your computer while holding down the mouse button. If you have a problem using your Mac mini or working with the Mac OS  If the answers to your questions are not in this user's guide, look in Mac Help for instructions and troubleshooting information. Choose Help > Mac Help.  Check the Apple Support website at www.apple.com/support for the latest troubleshooting information and software updates. 34 Chapter 3 Problem, Meet Solution If your date and time settings get lost repeatedly  You may need to have the internal backup battery replaced. See "Learning More, Service, and Support" on page 41 for information about contacting Apple for service. Using Apple Hardware Test Use Apple Hardware Test to determine if there is a problem with your Mac mini. To use Apple Hardware Test: 1 Disconnect all external devices from your Mac mini, except the keyboard and mouse. If you have an Ethernet cable connected, disconnect it. 2 Insert the Mac OS X Install Disc 1 that came with your Mac mini. 3 Restart your Mac mini and hold down the D key as it starts up. 4 When the Apple Hardware Test language chooser screen appears, select the language appropriate for your location. 5 Press the Return key or click the right arrow button. 6 When the Apple Hardware Test main screen appears (after about 45 seconds), follow the onscreen instructions. 7 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the error code before pursuing support options. If Apple Hardware Test doesn't detect a hardware failure, the problem may be software-related. For more information about Apple Hardware Test, see the Apple Hardware Test Read Me file on the Mac OS X Install Disc 1. Chapter 3 Problem, Meet Solution 35 Problems with Your Internet Connection Your Mac mini has the Setup Assistant application to help walk you through setting up an Internet connection. Open System Preferences and click Network. Click the "Assist me" button to open Network Setup Assistant. If you have trouble with your Internet connection, you can try the steps in this section for your type of connection or you can use Network Diagnostics. To use Network Diagnostics: 1 Choose Apple ( ) > System Preferences. 2 Click Network and then click "Assist me." 3 Click Diagnostics to open Network Diagnostics. 4 Follow the onscreen instructions. If Network Diagnostics can't resolve the problem, there may be a problem with the Internet service provider (ISP) you are trying to connect to, with an external device you are using to connect to your ISP, or with the server you are trying to access. You can try the steps in the following sections. Cable Modem, DSL Modem, and LAN Internet Connections Make sure all modem cables are firmly plugged in, including the modem power cord, the cable from the modem to the computer, and the cable from the modem to the wall jack. Also check the cables and power supplies to any Ethernet hubs or routers. Turn the modem off and on and reset the modem hardware Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some ISPs recommend that you unplug the modem's power cord. If your modem has a reset button, you can press it either before or after you turn the power off and on. 36 Chapter 3 Problem, Meet Solution Important: Instructions that refer to modems do not apply to LAN users. LAN users might have hubs, switches, routers, or connection pods that cable and DSL modem users do not have. LAN users should contact their network administrator rather than an ISP. PPPoE Connections If you are unable to connect to your ISP using PPPoE, make sure you have entered the correct information in Network preferences. To check your Network preference settings: 1 Choose Apple ( ) > System Preferences from the menu bar. 2 Click Network. 3 Choose Network Port Configurations from the Show pop-up menu. 4 Drag Built-in Ethernet to the top of the Port Configurations list. 5 Choose Built-in Ethernet from the Show pop-up menu. 6 Click PPPoE. 7 Select "Connect using PPPoE." 8 Check the Account Name field to be sure you have entered the correct information from your ISP. 9 If you chose to save your password, retype it to make sure it is correct. 10 Click TCP/IP. Make sure you've entered the correct information from your ISP in this pane. 11 Click Apply Now. Chapter 3 Problem, Meet Solution 37 Network Connections Make sure the Ethernet cable is plugged into your Mac mini and into the network. Check the cables and power supplies to your Ethernet hubs and routers. If you have two or more computers attempting to share an Internet connection, be sure that your network is set up properly. You need to know whether your ISP provides only one IP address or multiple IP addresses, one for each computer. If only one IP address is provided, then you must have a router capable of sharing the connection, also known as network address translation (NAT) or "IP masquerading." For setup information, check the documentation provided with your router or ask the person who set up your network. The AirPort Base Station can be used to share one IP address among multiple computers. For information about using an AirPort Base Station, check Mac Help or visit the AirPort Extreme website at www.apple.com/support/airport. If you can't resolve the issue using these steps, contact your ISP or network administrator. 38 Chapter 3 Problem, Meet Solution Problems with AirPort Extreme Wireless Communication If you have trouble using AirPort Extreme wireless communication  Make sure the computer or network you are trying to connect to is running and has a wireless access point.  Make sure you have properly configured the software according to the instructions that came with your base station or access point.  Make sure you are within antenna range of the other computer or the network's access point. Nearby electronic devices or metal structures can interfere with wireless communication and reduce this range. Repositioning or rotating the computer might improve reception.  Check the AirPort (Z) status menu in the menu bar. Up to four bars appear, indicating signal strength. If you don't see the bars, try moving your location.  See AirPort Help (choose Help > Mac Help, and then choose Library > AirPort Help from the menu bar). Also see the instructions that came with the wireless device for more information. Chapter 3 Problem, Meet Solution 39 Keeping Your Software Up to Date You can connect to the Internet and automatically download and install the latest free software versions, drivers, and other enhancements from Apple. When you are connected to the Internet, Software Update checks Apple's Internet servers to see if any updates are available for your computer. You can set your Mac mini to check the Apple server periodically and download and install updated software. To check for updated software: 1 Choose Apple ( ) > System Preferences. 2 Click the Software Update icon and follow the instructions on the screen. For more information, search for "Software Update" in Mac Help. For the latest information about Mac OS X, go to www.apple.com/macosx/overview. 40 Chapter 3 Problem, Meet Solution Learning More, Service, and Support Your Mac mini does not have any user-serviceable parts. If you need service, take your Mac mini to an Apple Authorized Service Provider or contact Apple for service. You can find more information about your Mac mini through online resources, onscreen help, System Profiler, or Apple Hardware Test. If you didn't order AirPort Extreme or Bluetooth technology with your Mac mini or if you want additional memory installed, contact an Apple Authorized Service Provider or an Apple Store retail location. Online Resources For online service and support information, go to www.apple.com/support. Choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help on Apple's discussion forums. Onscreen Help You can often find answers to your questions, as well as instructions and troubleshooting information, in Mac Help. Choose Help > Mac Help. System Profiler To get information about your Mac mini, use System Profiler. System Profiler shows you which hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Profiler, choose Apple ( ) > About This Mac from the menu bar and then click More Info. Chapter 3 Problem, Meet Solution 41 AppleCare Service and Support Your Mac mini comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store retail location or an Apple-authorized repair center, such as Apple Authorized Service Provider (AASP). You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed in the table. If you need assistance, AppleCare telephone support representatives can help you with installing and opening applications, and basic troubleshooting. Call the support center number nearest you (the first 90 days are complimentary). Have the purchase date and your Mac mini serial number ready when you call. Note: Your 90 days of complimentary telephone support begins on the date of purchase and telephone fees may apply. Country United States Australia Canada (English) (French) Ireland New Zealand United Kingdom Phone 1-800-275-2273 (61) 133-622 1-800-263-3394 (353) 1850 946 191 00800-7666-7666 (44) 0870 876 0753 Website www.apple.com/support www.apple.com/au/support www.apple.com/ca/support www.apple.com/ca/fr/support www.apple.com/ie/support www.apple.com/au/support www.apple.com/uk/support 42 Chapter 3 Problem, Meet Solution Telephone numbers are subject to change, and local and national telephone rates may apply. A complete list is available on the web: www.apple.com/contact/phone_contacts.html Locating Your Product Serial Number Use any of these methods to find your Mac mini serial number:  Choose Apple ( ) from the menu bar and then choose About This Mac. Click the version number beneath the words "Mac OS X" to cycle through the Mac OS X version number, the build version, and the serial number.  Click the Finder icon and open /Applications/Utilities/System Profiler. Click Hardware in the Contents pane.  Look on the bottom of your Mac mini. Chapter 3 Problem, Meet Solution 43 4 4 Last, but Not Least www.apple.com/environment Mac Help ergonomics For the safety of you and your equipment, follow these rules for cleaning and handling your Mac mini, and for working more comfortably. Apple products are designed and evaluated to the latest information technology and audio and video equipment safety standards. However, you need to follow the safety instructions on the product and in the documentation. Safety Instructions for Setting Up and Using Your Mac mini The only way to disconnect power completely from your computer is to unplug the power cord from the main power supply. Make sure that at least one end of the power cord is within easy reach so that you can unplug the computer when necessary. Disconnect the power plug from your Mac mini by pulling the plug, not the cord, if any of the following conditions exists:  The power cord or plug becomes frayed or otherwise damaged  You spill something into the case  Your computer is exposed to rain or other excess moisture  Your computer has been dropped or the case has been damaged  You suspect that your computer needs service or repair  You want to clean your computer For service or questions about your warranty, contact an Apple Authorized Service Provider or Apple. See the service and support information in "Learning More, Service, and Support" on page 41. Chapter 4 Last, but Not Least 47 Important: The only way to turn off power completely is to disconnect the power cord and all USB and FireWire devices, and remove the Ethernet cable. Make sure at least one end of the power cord is within easy reach so that you can unplug your computer when you need to. WARNING: Your AC cord came equipped with a three-wire grounding plug (a plug that has a third grounding pin). This plug will fit only a grounded AC outlet. If you are unable to insert the plug into an outlet because the outlet is not grounded, contact a licensed electrician to replace the outlet with a properly grounded outlet. Do not defeat the purpose of the grounding plug. Be sure that you always do the following:  Keep your computer away from sources of liquid, such as drinks, washbasins, bathtubs, shower stalls, and so on.  Protect your computer from dampness or wet weather, such as rain, snow, and so on.  Read all the installation instructions carefully before you plug your computer into a power outlet.  Keep these instructions handy for reference by you and others.  Follow all instructions and warnings about your computer. 48 Chapter 4 Last, but Not Least Important: Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow children access to the interior of any electrical product and do not permit them to handle any cables. WARNING: Never push objects of any kind into this product through the ventilation openings in the case. Doing so may be dangerous and damage your computer. Do Not Make Repairs Yourself Your Mac mini doesn't have any user-serviceable parts. Do not attempt to open your Mac mini. If your Mac mini needs service, consult the service and support information that came with your computer for instructions about how to contact an Apple Authorized Service Provider or Apple for service. If you open your Mac mini or install items, you risk damaging your equipment, and such damage isn't covered by the limited warranty on your Mac mini. Using Connectors and Ports Never force a connector into a port. If the connector and port don't join with reasonable ease, they probably don't match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port. Chapter 4 Last, but Not Least 49 Using the Power Adapter Follow these guidelines for using the power adapter:  Make sure you push the power plugs snugly into the power adapter, your computer, and the power outlet.  Always leave space around the power adapter and use your computer in a location where airflow around the power adapter is not obstructed.  Use the power adapter that came with your computer. Your Mac mini uses a 110 watt power adapter.  The only way to disconnect power completely is to unplug the power cord. Make sure you pull the plug, not the cord. WARNING: It is normal for the power adapter to get warm during use. Always allow adequate ventilation and avoid prolonged contact. 50 Chapter 4 Last, but Not Least