HP iPAQ hw6500 Mobile Messenger series Product Maintenance Guide Kudu cover 2.p65 1 4/12/2006, 6:41 PM 430524-001.book Page i Tuesday, May 2, 2006 2:05 PM © 2006 Hewlett-Packard Development Company, L.P. iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the U.S. and other countries. Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are trademarks of Microsoft Corporation in the U.S. and other countries. HP iPAQ hw6500 Mobile Messenger series is Powered by Windows Mobile® 2003 Second Edition software for Pocket PC. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. The information in this document is provided "as is" without warranty of any kind, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Product Maintenance Guide HP iPAQ hw6500 Mobile Messenger series First Edition (April 2006) Printed in Taiwan Document Part Number: 430524-001 430524-001.book Page iii Tuesday, May 2, 2006 2:05 PM Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . Replacing Battery Cover . . . . . . . . . . . . . Charging/Communications Port . . . . . . . . Battery Life. . . . . . . . . . . . . . . . . . . . . . . LED Lights . . . . . . . . . . . . . . . . . . . . . Determining the State of Your HP iPAQ Suspend Mode . . . . . . . . . . . . . . . Standby Mode . . . . . . . . . . . . . . . Improving Battery Life. . . . . . . . . . . . . Battery Maintenance . . . . . . . . . . . . . Checking Battery Charge Levels . . . Audio Controls . . . . . . . . . . . . . . . . . . . . Adjusting the Volume . . . . . . . . . . . . . Using the Earbud Headset . . . . . . . . . Listening to Phone Conversations . . . . . Resetting Your Device . . . . . . . . . . . . . . . Performing a Soft ("Normal") Reset . . . Performing a Hard ("Full") Reset . . . . . Using iPAQ File Store . . . . . . . . . . . . . . . Protecting Your HP iPAQ Display . . . . . . . Troubleshooting your HP iPAQ . . . . . . . . . Power . . . . . . . . . . . . . . . . . . . . . . . Audio. . . . . . . . . . . . . . . . . . . . . . . . Display. . . . . . . . . . . . . . . . . . . . . . . Synchronizing . . . . . . . . . . . . . . . . . . For More Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1 5 5 6 7 7 7 8 8 9 10 10 10 10 11 11 12 12 13 14 14 15 16 18 19 iii 430524-001.book Page ii Tuesday, May 2, 2006 2:05 PM 430524-001.book Page 1 Tuesday, May 2, 2006 2:05 PM Welcome As a valued customer, we want you to have the best experience possible with your HP iPAQ. To receive the most from your investment, there is a minimum amount of maintenance required to maximize and prolong the performance of your product. In this guide, you will learn: · · · · How to protect your HP iPAQ from unintended damage by showing how to properly replace the battery cover on the device and by providing important information about protecting the device screen. How to improve the device battery life, so you can use your device longer between chargings. How and when to perform a soft reset or a hard reset to adjust device performance. How to troubleshoot common device issues, including synchronizing. Replacing Battery Cover The HP iPAQ battery cover is an integral part of the device, and you must be careful when removing and installing it. There are "hooks" on the inside of the battery cover, and they serve two purposes. They: · · Secure the battery cover onto your device. Activate the battery. WARNING! Failure to insert your battery cover on your HP iPAQ using the HP recommended steps can damage the battery cover, which will cause your unit to have power and charging failure. Some of the symptoms of broken hooks can include: · · The red LED remains red and does not turn yellow while the unit is attached to AC power. Your device fails to power on when the power button is pressed. 1 430524-001.book Page 2 Tuesday, May 2, 2006 2:05 PM To replace the battery cover: 1. Hold the battery cover on the right side of your HP iPAQ at a 90º angle to the device. 2. Line up the two small hooks to the corresponding holes in the battery compartment. 2 430524-001.book Page 3 Tuesday, May 2, 2006 2:05 PM 3. Fold over the battery cover so that it is flat on the back of your HP iPAQ. 4. Firmly press down and slide up until the battery cover clicks into place. NOTE: Be sure that you are applying even pressure to both the middle and bottom portions of the device. 3 430524-001.book Page 4 Tuesday, May 2, 2006 2:05 PM CAUTION: Incorrect installation can cause damage to the battery door hooks. Do not attempt to slide the door if the door hooks are caught or stuck in the SIM card tray. Sliding or forcing the door will result in damage. Do not attempt to insert the top two tabs into the unit and then press down the battery cover. This will bend and/or break the hooks on your battery cover. Do not force any part of the battery cover that isn't fitting correctly. If the battery cover is not fitting correctly, remove it and repeat the previous steps while applying extra pressure to the area(s) that did not fit correctly. 4 430524-001.book Page 5 Tuesday, May 2, 2006 2:05 PM Charging/Communications Port The bottom of the HP iPAQ has a Charging/Communications Port, which consists of a 22-pin connector. The 22-pin connector is used to connect the HP iPAQ to a synchronization cable, cradle and the AC Charger Adapter. If the 22-pin connector becomes damaged, you will not be able to power on or communicate to the device. Therefore with your device face up: · · · Be sure that the 3 arrows (triangles) side of the adapter is face up before inserting it into the connector. Press the sides at the end of the AC Adapter when inserting or removing it from the Charging/Communications Port. Keep the device away from objects that may damage the connector. Battery Life Depending on your frequency of use, it is recommended that you fully charge and recharge your battery regularly. If you use your HP iPAQ often throughout the day for e-mail, phone conversations, GPS navigation and computing, you should recharge your battery regularly throughout the day. If you use your device moderately throughout the day for phone conversations and personal computing, you should be sure to charge your device fully each day. Your HP iPAQ uses some power to maintain files in RAM and the clock. While working at your desk, keep your HP iPAQ and AC Adapter connected via the HP iPAQ Cradle. When you travel, it is recommended that you carry the AC Adapter, Charger Adapter plug, or an optional spare battery with you. 5 430524-001.book Page 6 Tuesday, May 2, 2006 2:05 PM LED Lights Although the screen turns off after you haven't used your HP iPAQ for a specified amount of time, your HP iPAQ never turns off unless the battery is completely depleted. The two LED lights in the top-right corner show your device's connection status, so it is important to know what the different flashing and solid lights mean. 1 LED Indicator · Flashing Green--your HP iPAQ is in a mobile phone coverage area. Flashing Amber--an event notification on your HP iPAQ. · Solid Amber--the device is charging. · Solid Green--the device is fully charged. · Flashing Red--the battery must be connected to a power source immediately, or you may lose data that has not been backed up or copied to the iPAQ File Store folder. · LED off--the device is not connected to an external power supply or a mobile phone network. 2 Bluetooth LED Indicator · Blinking Blue indicates Bluetooth is On. · LED off indicates Bluetooth is Off. 6 430524-001.book Page 7 Tuesday, May 2, 2006 2:05 PM Determining the State of Your HP iPAQ Your HP iPAQ has three different modes in which it operates. It is important to know what your current device mode is, in order to know when the next charging should occur. Suspend Mode In Suspend mode or "power off" state the radios remain active. Suspend mode turns off the display and backlight but continues to monitor all notifications as well as the cellular phone network (if it is available). While in Suspend mode, you will receive all cellular phone calls, and the unit will emit a sound and the display will turn on to show you your important notifications and incoming phone calls. To put the HP iPAQ in Suspend mode, press the power button or the device will enter Suspend mode after 3 minutes of inactivity unless you have modified this setting. Standby Mode Standby mode is initialized by your HP iPAQ. When the device is in Standby mode, you will not be able to turn on your display or make cellular phone calls. Standby mode is only initialized to protect your data from being lost, when battery charge is below optimal levels. This mode is engaged when the battery life is only expected to last the amount of time set in the power settings. The standby default time is set to 72 hours before the battery is depleted. Standby mode significantly reduces the drain on your main battery so that it gives you the largest opportunity to recharge the battery before it is completely depleted. Whenever your device is in standby mode, you should recharge it as soon as possible. To adjust your HP iPAQ stand by mode setting, from the Today screen tap Settings > Power > Standby tab and use your stylus to slide the onscreen lever to select the standby period. 7 430524-001.book Page 8 Tuesday, May 2, 2006 2:05 PM Improving Battery Life Your HP iPAQ's battery is used often throughout the day as it performs tasks, such as phone calls, Bluetooth connections, GPS navigation and Infrared (IR) connections; therefore, you may need to plug your device into a power supply periodically throughout the day to ensure optimal charge levels. Adjusting the following settings on your HP iPAQ improves your battery life and allows it to last as long as possible between charges. Following are some recommendations for how to conserve battery life: · Dim the Backlight--Keep the display only as bright as required to view the screen easily. On the Today screen, use your stylus to adjust the Backlight Brightness Level slider, under the Light Bulb icon. Auto Turn Off the Backlight--On the Today screen, tap the Light Bulb icon and make sure the first box is checked. Specify a short amount of time to wait before turning off the backlight. Auto Turn Off Device--On the Today screen, tap the Battery icon > Advanced tab. Make sure the first box is checked, so the device automatically powers off when not in use. Specify a short amount of time to wait before automatically powering off your HP iPAQ. Keep Bluetooth Off--Always turn off the Bluetooth power when you are not using it. On the Today screen, tap the iPAQ Wireless icon > Bluetooth button to turn Bluetooth ON and OFF. Keep GPS Off--If you installed GPS software, turn it off when you are not using it. Make sure it is not running by tapping on Start menu, tap Settings > System Memory > Running Programs. Select the application and tap Stop. Turn Off IR--Set the device to receive incoming infrared beams manually. ...