DPL950-EN last new 5/7/03 10:06 AM Page 2 Troubleshooting Tips Power No power ? · Correctly connect the AC Power Cord to an AC Outlet. No audio from one channel. · Check the speaker level setting. · Check the speaker wire or cable connections. Remote control The remote control does not work ? · Load the batteries with their polarities (+ and ­) aligned correctly. · Batteries are low. Replace with new ones. · Point the remote control to the front of the player. · Operate the remote control within an 26 ft range from the player. · Remove any obstacles between the remote control and the red LED on the player. Power is switching off automatically ? · If the player is not used, i.e. no key pressed for 30 minutes, it automatically switches to standby (Auto Power Off). Press the SOURCE key to switch the player on again. The keys do not activate the functions they control (unit and / or remote control). · Set the POWER/ECO key to OFF (red light on) and back to ON again. Alternatively, turn off the power, disconnect the power plug and then re-connect it (The player may not be operating properly due to lightning, static electricity or some other external factors). · If keys still do not activate the functions they control even when the above mentioned corrective actions are taken, contact your retailer. · During protection such as OCP, OVP, OTP,the unit may already go into the "Latch mode", and the unit will need sometime to power on again. And the blue led will blink continously for indication, you have to restart the unit by press the POWER/ECO button on the main unit. The invalid icon appears on-screen ? · When invalid icon appears on-screen, it indicates that you have pressed the wrong key, because : 1. The DVD's does not allow it. 2. The DVD's does not propose this option /e.g., angles. 3. The function is not available on that part of the disc. 4. You have requested a title or chapter number or search time that is not available. Video and audio There is no picture ? · Turn on the TV set. · Check connections. · Make the correct input selection on the TV set. · If progressive is on, no picture from composite video and S-video output in DVD/CD mode. TV or video recorder cannot be operated with the remote control. · Not all models can be operated with the supplied universal remote control. No picture or the picture shown is not that of the DVD player. · Switch off the other video device connected to the AV jack of the player. The picture is distorted or shakes during search, forward or reverse. · Search, forward or reverse playback generates a slight distortion, but this is not a malfunction. Playback Playback does not start when the PLAY key is pressed ? · Make sure that the disc (single sided) is loaded correctly with the title label facing up. · Make sure you are in the proper source mode. There is no sound or it can hardly be heard ? · Make sure the speakers are connected. · Make sure the MUTE button is not on. · Check connections. · Make the correct audio input selection and volume adjustment on the TV set or hifi system (e.g. AV selector). · There is no sound during a pause (still picture), still picture advance, or slow playback. · Disc is defaulted to DTS. Playback stops immediately after the PLAY key is pressed ? · This player can play DVDs, Video CDs and Audio and MP3 CDs only, check that your disc corresponds to one of these formats. · If the disc is dirty, wipe it with a soft and clean cloth. · Condensation occurred inside the player. Leave it at room temperature for 1 to 2 hours. No "Surround" sound ? · Check speaker configuration in the menu. Noise interference appears on the TV, while watching a TV program and the DVD player is left on ? · Turn off DVD player. · The TV is too close to the audio system. Disc cannot be played. · Wipe the disc clean. · Use a RCA lens cleaner. · The disc's region No. differs from your player's region No. Volume level differences playing different disc types (DVDs, audio / video CDs). · Adjust the master volume . Search forward & reverse playback does not work ? · Some DVDs have segments where search forward & reverse playback functions do not work. 40 DPL950-EN last new 5/7/03 10:06 AM Page 3 Troubleshooting Tips Subtitle, language, camera angle etc. Disc menu operation and contents may differ from disc to disc. Please refer to the instructions accompanying the disc. Equipment Specifications: EN AMPLIFIER SECTION: Stereo mode: each 65W at 8 ohm. 10% THD @1 kHz Subwoofer channel: 125w at 4 Muting Attenuation: 65dB Frequency Response: 20Hz to 20kHz +/-1dB Signal to Noise Ratio: 65dB (Bypass mode) There are no subtitles ? · Check that the subtitle is recorded on the disc. · Subtitles disappear from the TV screen. See page 21 to display subtitles. Subtitle (or language) setting cannot be changed ? · The disc being played has been recorded in only one language. · Depending on the type of DVD, some segments limit language selection. VIDEO SECTION: Input ( Sensitivity/ Impedance ):1Vp-p/ 75ohm Output (Level/ Impedance): 1Vp-p/ 75 ohm Frequency Response: 10Hz to 6MHz at +/- 3dB Signal to noise ratio: 40dB Crosstalk @3.58MHz: 40dB The picture is not displayed in the correct format on the TV (4 x 3 or 16 x 9) · According to your TV, make the correct "TV Screen" setting in the set-up menu (page 29). AM TUNER SECTION: Frequency Response: 80Hz ­ 2kHz +/-6dB Usable Sensitivity: 5000uV/m @ S/N 20dB Signal to Noise: 30dB Image Ratio: 20dB @ 1000kHz IF Rejection: 35dB The camera angle cannot be changed with the angle button ? · This function does not work when a DVD has not been recorded with a multi-camera angle system. Some DVDs use a multi-camera angle system only in certain portions of the DVD. FM TUNER SECTION: Frequency Response: 40Hz ­ 15kHz +/-3dB Quieting: 24dBu Signal to Noise: 60dB(stereo) / 65dB(mono) Image Ratio: 40dB IF Rejection: 50dB The menu language is not the one you want ? · The menu language for your player has not been set during set-up. · Your preferred menu language on a DVD disc (if available) has not been set during set up. Dimensions (H x W x D mm) : Unit - 60 x 431 x 355 Speaker - 134 x 88 x 104 Subwoofer - 363 x 236 x 289 Audio (spoken) and / or subtitle language is not the one selected during the initial player set-up ? · If the audio or subtitle language is not available on the DVD disc, the language selected during initial player set-up will not be heard or seen. The disc's priority language (default language) is selected automatically. If you want another language, press menu during playback, if the disc has its own language selection menu (Refer to page 21). Radio STEREO indicator is off. · Adjust the antenna. The signal is Mono. Severe hum or noise. · The signal is too weak. Connect an external antenna. 41 DPL950-EN last new 5/7/03 10:06 AM Page 4 Care and Maintenance Disconnect the audio system from the power source before performing any maintenance. Safety precautions · Never open the cabinet under any circumstances. Any repairs or internal adjustments should be made only by a trained technician. · Never operate this product with the cabinet removed. · Do not touch the player with wet hands. If any liquid enters the player cabinet, take the player to a trained technician for inspection. · This player uses a laser to read the data on the disc. The laser mechanism corresponds to the cartridge and stylus of a record player. Although this product incorporates a laser pick-up lens, it is completely safe when operated according to directions. · Discs rotate at high speed inside the player. Do not use damaged, warped, or cracked discs. · Do not touch the pick-up lens which is located inside the disc compartment. Also, to keep dust from collecting on the pick-up lens do not leave the compartment door open for an extended period of time. If the lens becomes dirty, clean it with a soft brush, or use an air blower brush designed for camera lenses. · The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the apparatus. Cleaning Clean the exterior of the system using a soft dust cloth. The player CAUTION! This system operates with a laser. It must be opened by only a qualified technician. · Never move the player during playback. · Never put more than one discs on a tray or put a disc slipping out of the guide area. Handling discs · Do not touch the signal surfaces. · Hold discs by the edges, or by one edge and the hole. · Do not affix labels or adhesive tapes to the label surfaces. · Do not scratch or damage the label. Discs rotate at high speeds inside the player. · Do not use damaged (cracked or warped) discs. T son Digita hom Vid eo Disc l Cleaning discs · Dirty discs can cause poor sound and visual quality. Always keep discs clean by wiping them gently with a soft cloth from the inner edge toward the outer perimeter. Never wipe the disc in a circular motion since circular scratches are likely to occur and could cause noise during playback. · If a disc becomes dirty, wet a soft cloth in water, wring it out well, wipe the dirt away gently, and then remove any water drops with a dry cloth. · Do not use record cleaning sprays or antistatic agents on discs. Also, never clean discs with benzene, thinner, or other volatile solvents which may cause damage to disc surface Headset safety · Do not play your headset at a high volume. Hearing experts warn against extended high-volume play. · If you experience a ringing in your ears, reduce volume or discontinue use. · You should use extreme caution or temporarily discontinue use in potentially hazardous situations. · Even if your headset is an open-air type designed to let you hear outside sounds, don't turn up the volume so high that you are unable to hear what is around you. Don't infringe This product should only be used for the purposes for which it is sold, that is, entertainment, violating no copyright law. Any attempts to use this product for which it is not intended is unlawful and therefore not condoned by Thomson multimedia. Disc lens care · When your disc lens gets dirty it can also cause the system to output poor sound and visual quality. To clean the lens you will need to purchase a disc lens cleaner which can maintain the output sound and visual quality of your system. For instructions on cleaning the disc lens, refer to the ones accompanying the lens cleaner. Important battery information · Remove the batteries to avoid leakage if you do not use your remote control for more than one month. · Discard leaky batteries immediately as leaking batteries may cause skin burns or other personal injuries. · Dispose of batteries in the proper manner, according to provincial and local regulations. · Any battery may leak electrolyte if mixed with a different battery type, if inserted incorrectly, if all batteries are not replaced at the same time, if disposed of in fire, or if an attempt is made to charge a battery not intended to be recharged. 42 DPL950-EN last new 5/7/03 10:06 AM Page 5 Remote Codes TV functions According to the devices and when they were put on the market, all the functions represented on this page will not inevitably be available. digi tal cd tape tune r o vide / vcr dvd sat/c hifi tv vcr/s at EN ab dvd /cd dts stere o ter thea es mod pty up rep. y dela REV dow 1 leve 4 n o mem 7 DISC vcr REC STO P PAU SE l RDS 2 PLAY Switch the key to tv position to control the TV. RDS center UCT TI PROD MUL rc 1000 5 pr mix 8 0 6 3 pr FWD 9 Standby/on Access to the menu with the setting functions menu stereo Call up the sound and picture settings (red button) Volume level adjustment Call up a programme list (green button) Display of channel name, time, sound, type (yellow button) and zoom for models with this function. Call up NEXTVIEW Electronic Program Guide (for models with this function) or Teletext (Fasttext) headings (blue button) Call up the Teletext/Toptext/Fastext function (purple key) 1 4 7 2 5 8 0 3 6 9 pty theater modes pr To change channels To exit a menu pr up delay down Up/Down selection in the menus Confirm level Sound mute Left/Right selection in the menus Direct access to the channels and input of the digital values VCR/SAT functions VCR Satellite Receiver ter thea es mod y dela digi tal cd tape tune r o vide / vcr dvd sat/c hifi tv vcr/s at According to the devices and when they were put on the market, all the functions represented on this page will not inevitably be available. ab dvd /cd dts stere o pty up rep. REV dow 1 leve 4 n o mem 7 DISC vcr REC STO P PAU SE l RDS 2 PLAY Switch the key to vcr/sat position to control the THOMSON VCR or a SAT RDS center Access to the menu with the setting functions menu UCT TI PROD MUL rc 1000 5 pr mix 8 0 6 3 ...