Photo All-in-One Quick Start Guide QT50974V02 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): ________________________________________ Model Number (located on the top of the product): __________________________________________ Setup CD-ROM number (located on the CD-ROM): _________________________________________ Purchase Date: _____________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 90 days limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. Photo All-in-One Quick Start Guide Canon PIXMA MP140 series Photo All-in-One Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA MP140 series Photo All-in-One. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Adobe and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 Table of Contents Before Using the Machine .............................2 Operation Panel..............................................2 Turning the Machine On and Off ....................4 Handling Original Documents .........................5 Loading Printing Paper ...................................7 Copying .........................................................13 Making Copies ..............................................13 Using Other Copy Functions.........................13 Changing the Copy Settings .........................13 Printing from Your Computer......................14 Printing with Windows...................................14 Printing with Macintosh.................................15 Scanning Images ..........................................16 Scanning Methods ........................................16 Routine Maintenance ...................................17 List of Maintenance Codes ...........................17 When Printing Becomes Faint or Colors Are Incorrect .................................................18 Printing the Nozzle Check Pattern................19 Examining the Nozzle Check Pattern ...........20 Print Head Cleaning......................................21 Print Head Deep Cleaning ............................21 Aligning the Print Head .................................22 Replacing a FINE Cartridge..........................24 Keeping the Best Printing Results ................31 Cleaning Your Machine ................................32 Troubleshooting ...........................................36 An Error Code Is Displayed on the LED .......37 The LEDs Cannot Be Seen At All .................39 Cannot Install the MP Drivers .......................39 Cannot Connect to Computer Properly.........41 Print Results Not Satisfactory .......................42 Printing Does Not Start .................................47 Paper Does Not Feed Properly.....................48 Paper Jams...................................................49 Error Message Appears on the Screen ........51 Appendix .......................................................53 How to Use the Documentation Provided.....53 Reading the On-screen Manuals ..................54 Specifications................................................55 Safety Precautions .......................................57 Legal Limitations...........................................61 Users in the U.S.A. .......................................62 Index ..............................................................66 1 Before Using the Machine Operation Panel (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (1) (12) (13) (14) (Maintenance) button Accesses the Maintenance menu. (2) Fit to Page button Enables/disables the Fit-to-Page copying. (3) Fit-to-Page Lamp Lights when Fit-to-Page copying is enabled. (4) SCAN button Opens the MP Navigator to scan a document to your computer according to the settings selected. To use this button, the machine must be connected to a computer. (5) Alarm Lamp Lights or flashes orange when an error, such as paper-out or ink-out, occurs. (6) LED (Light Emitting Diode) Displays the number of copies, Maintenance menu selections or the operational status. (7) Black button* Starts black & white copying. Also, press this button to confirm settings or operations. (8) Color button* Starts color copying. Also, press this button to confirm settings or operations. (9) Stop/Reset button Cancels the current operation and returns the machine to standby mode. (10) ON/OFF button / POWER Lamp Turns the machine on and off. Before turning on the machine, make sure the Document Cover is closed. (11) Black/Color Ink Lamp Lights or flashes to show the ink status. (12) Paper Lamp Displays the selected paper size and type for copying. (13) Paper button Switches the paper size and type for copying. For information on how to switch between A4 and LTR paper sizes, see "Changing the Copy Settings" on page 13. 2 Before Using the Machine (14) + button Increases the number of copies. * In the software applications or manuals, the Black and Color buttons are collectively called the Start or OK button. Note POWER Lamp and Alarm Lamp You can check the status of the machine by the POWER and Alarm lamps. POWER lamp off: The machine is off. POWER lamp lit green: The machine is ready to print. POWER lamp flashing green: The machine is getting ready to print, or printing is in progress. Alarm lamp lit orange: An error has occurred and the machine is not ready to print. For details, see "An Error Code Is Displayed on the LED" on page 37. POWER lamp flashes green and Alarm lamp flashes orange alternately: An error that requires contacting your Canon Service representative may have occurred. For details, see "An Error Code Is Displayed on the LED" on page 37. Before Using the Machine 3 Turning the Machine On and Off Turn on the machine before printing. Turning On the Machine Before turning on the machine, confirm the following. The FINE Cartridges are installed properly. The machine is connected to your computer (or a compatible device). The MP Drivers are installed. Note If preparatory operations above are not complete, follow your setup sheet to complete them. 1 Press the ON/OFF button. The POWER lamp flashes and then remains lit green. Important If the ALARM lamp begins to flash orange, see "An Error Code Is Displayed on the LED" on page 37. 2 If you are using the machine connected to a computer, turn on your computer. Turning Off the Machine 1 To turn off the machine, press the ON/OFF button. When the POWER lamp stops flashing, the machine is turned off. Important About the Power Plug When removing the power plug after turing off the machine, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the machine may become unable to print. See "Keeping the Best Printing Results" on page 31. To Save Energy The LED goes out if the machine is not operated for about five minutes*. Perform a print operation to restore the display. *You cannot change the wait time before the LED goes out. Note When you want to restore the display, perform a print operation or press any button except ON/ OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode, the machine turns off. 4 Before Using the Machine Handling Original Documents This section describes how to load the original document on the Platen Glass. Original Document Requirements The original documents you load on the Platen Glass for copying or scanning must meet these requirements: Document type Size (W x L) Thickness Paper documents Photographs Books, catalogs, or magazines Max. 8.5 x 11.7 inches / 216 x 297 mm Max. 0.79 inches / 20 mm Loading Original Documents Load originals to copy or scan on the Platen Glass. Note Make sure any glue, ink, correction fluid, or the like on the original document is completely dry before loading it on the Platen Glass. 1 Load the original document on the Platen Glass. (1) Lift the Document Cover. (2) Load the original on the Platen Glass. Place the original face down on the Platen Glass. Align the upper left corner of your original with the alignment mark as shown in the figure on the right. Before Using the Machine 5 Important Do not place any objects weighing more than 4.4 lb / 2 kg on the Platen Glass. Do not press or put weight on the original with pressure exceeding 4.4 lb / 2 kg. Doing so may cause the scanner to malfunction or the Platen Glass to break. Note The machine cannot scan the area within approximately 0.04 inches / 1 mm of the front and right edges of the Platen Glass. You can also scan originals that are up to 0.79 inches / 20 mm thick, such as books. Set them on the Platen Glass in the same way as paper documents. 2 Gently close the Document Cover. 6 Before Using the Machine Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi-gloss Photo Paper Pro Photo Stickers Media Suited for Business Documents High Resolution Paper Before Using the Machine 7 Paper Handling Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Paper Paper Output Thickness Tray Load Lever*6 Limit 50 1 50 Left Right Left Printer Driver Setting for Media Type Plain Paper Envelope High Resolution Paper Plain Paper Glossy Photo Paper Glossy Photo Paper Matte Photo Paper Glossy Photo Paper Photo Paper Plus Glossy Photo Paper Pro Photo Paper Plus Glossy Photo Paper Plus Double Sided Photo Paper Plus Glossy T-Shir ...