Matchprint Professional Server v3.0 for Xerox DocuColor 12 Network Guide for Windows 2000 Supports Dell Precision 650 Part number - KY0730483 Trademarks ©2003 Kodak Polychrome Graphics. All rights reserved. Matchprint is a trademark of Kodak Polychrome Graphics. Kodak is a trademark of Eastman Kodak Company. All trademarks and registered trademarks used herein are the property of their respective owners. January 2003. Revision B. Matchprint Professional Server IIx v3.0 Matchprint Professional Server Network Guide for Windows 2000 Table of Contents Introduction....................................................................................................................................................4 1. 2. 3. 4. Initial Configuration .............................................................................................................................4 Before changing the configuration......................................................................................................5 Network Setup Procedures.................................................................................................................6 Network Troubleshooting TIPS.........................................................................................................18 2003 Kodak Polychrome Graphics. All rights reserved. Page 3 of 23 Matchprint Professional Server Network Guide for Windows 2000 Introduction This document is intended only to identify the initial configuration of the Matchprint Professional Server digital front end (DFE) as shipped from the factory, and to touch on some of the common changes you may need to make. This is not a comprehensive guide for all networking issues. You must have your Network Administrator determine the actual network configuration for the Matchprint Professional Server. 1. Initial Configuration The Matchprint Professional Server ships with the following configuration: Operating System and notable other software: · Windows 2000 Server with Service Pack 2 installed · Internet Information Server (IIS) · Internet Explorer 5.5 with SP2 installed · Adobe Acrobat Reader 5.05 · Matchprint Professional Server software version 3.0 (or higher) Default Computer Logon: · Logon = Administrator with no password Networking: · Computer Name = Matchprint Professional Server-DFE or similar name for factory testing · Primary Workgroup or Domain = WORKGROUP · Networking Protocol = TCP/IP · TCP/IP address = Obtain an IP address automatically (from a DHCP server) · Network Interface Card (NIC) = configured to Auto detect link speed and duplexing · Additional Network Services installed: File Services for Macintosh Print Services for Macintosh Print Services for Unix The Matchprint Professional Server DFE software uses the built in Windows 2000 Server networking services, protocols, and printing services. These are standard services and allow the network administrator to easily integrate the Matchprint Professional Server DFE into existing networks. The Matchprint Professional Server DFE network is set initially to WORKGROUP so that initial testing can be accomplished prior to adding the Matchprint Professional Server DFE to a network domain. 2003 Kodak Polychrome Graphics. All rights reserved. Page 4 of 23 Matchprint Professional Server Network Guide for Windows 2000 2. Before changing the configuration Before changing the Matchprint Professional Server DFE configuration you should contact your Network Administrator and determine how the networking services should be configured. Things the Network Administrator needs to determine before any changes are made include: 1) Computer Name ­ The computer name can be changed to help clearly identify the Matchprint Professional Server to the intended client users. The computer name should be changed if more than one Matchprint Professional Server DFE is on the network (two computers can not have the same name on the same network). 2) Domain or Workgroup ­ Is the Matchprint Professional Server DFE to be registered in a Domain? If so, you will need to know the Domain name, and the Administrator User Name and Password for that domain controller so that you can Create a Computer Account in the Domain. Important: If you are going to change the name of the computer, you should do so before changing the Workgroup or Domain. 3) Static IP address or DHCP server ­ Will the Matchprint Professional Server DFE be assigned a static IP address, or will it be dynamically configured using a DHCP server? If it is assigned a static IP address you will need to know the IP Address, the Subnet Mask, and the Default Gateway to be used. 4) DNS Server ­ Is there a DNS (Domain Name System) server(s) and if so what is its IP Address(es) and Domain. 5) WINS Server ­ Is there a Primary and Secondary WINS (Windows Internet Name Services) server to be used? If so what is the IP Address(es). 6) Macintosh Computers ­ The Matchprint Professional Server DFE has File Services for Macintosh and Print Services for Macintosh installed to allow Macintosh computers to print and share directories on the Matchprint Professional Server DFE. The Network Administrator should determine what the Default Zone (AppleTalk Zone) if any should be used. 7) Guest ­ By default the Guest user account has been disabled. By disabling the Guest account, all network users will be required to be registered Users of the Domain or Workgroup the Matchprint Professional Server DFE belongs to, or of a trusted Domain. This provides better network security but may be more restrictive than the Network Administrator requires. Once the above information is collected from the Network Administrator you can proceed to make changes. Important! If the Administrator password is changed and/or forgotten, nobody can get in to change settings or services. There is no way to recover this password. It is recommended the administrator create a backup administrator account and password. 2003 Kodak Polychrome Graphics. All rights reserved. Page 5 of 23 Matchprint Professional Server Network Guide for Windows 2000 3. Network Setup Procedures Change Computer Name and Workgroup/Domain: 1. Logon to the Matchprint Professional Server DFE as the Administrator. Right-click on the My Computer icon and select Properties. Then Select the Network Identification tab: Figure 1 2. To change the name of the computer and/or to change the Domain or Workgroup, select the Properties button. The following Identification Changes window is displayed: Figure 2 Initially, the Matchprint Professional Server is part of the WORKGROUP, which is default for Windows NT and Windows 2000 server. If you have a different workgroup defined, type that name in the box now, then click OK. A window titled Network Identification will appear stating "Welcome to the Workgroup". You must restart the computer for the changes to take place. 2003 Kodak Polychrome Graphics. All rights reserved. Page 6 of 23 Matchprint Professional Server Network Guide for Windows 2000 If you wish to add the Matchprint Professional Server to a Domain, select the Domain radio button and type the exact name of the default Domain you want the computer to be part of. Click OK and the Domain Username And Password window is displayed: Figure 3 You must enter a valid Domain Administrator User Name and Password. Then click OK. If successful a window titled Network Identification will appear stating "Welcome to the DomainName domain". You must restart the computer for the changes to take place. TCP/IP settings: 1. Logon to the Matchprint Professional Server DFE as the Administrator. To check or to change the TCP/IP settings right-click on the My Network Places icon and select Properties. The Network and Dial-up Connections window is displayed: Figure 4 2. Right-click on Local Area Connection and select Properties. The Local Area Connection Properties window is displayed: 2003 Kodak Polychrome Graphics. All rights reserved. Page 7 of 23 Matchprint Professional Server Network Guide for Windows 2000 Figure 5 3. Click on Internet Protocol (TCP/IP) and then click the Properties button. The Internet Protocol (TCP/IP) Properties window is displayed. By default the Obtain an IP address automatically radio button, and the Obtain DNS server address automatically radio button are selected. For most up-to-date networks this should function correctly. For older networks, or to specify specific IP address and DNS server enter the information in the window below. Figure 6 To manually configure additional DNS server and WINS server options, select the Advanced ... button and enter the appropriate information as per your Network Administrator's instructions. 2003 Kodak Polychrome Graphics. All rights reserved. Page 8 of 23 Matchprint Professional Server Network Guide for Windows 2000 AppleTalk Zone: To select the AppleTalk Zone this computer should appear in, click on AppleTalk Protocol (Figure 5) and then click the Properties button. Use the arrow next to the box to bring up the list of available AppleTalk Zones. Figure 7 Select the AppleTalk Zone you want the Matchprint Professional Server computer to appear in. Click OK when done. If there are no AppleTalk zones listed, see the No AppleTalk Zones in section 4. Network Troubleshooting tips below for a possible solution. Network Interface Card (NIC): The Matchprint Professional Server contains an integrated Intel Pro/100 VE NIC. This is configured to Auto detect the network linkspeed and duplex mode. For most up-to-date networks this should function correctly. Some older networks are not compatible with Autodetect. In that case you may have to manually configure the Intel Pro/100 VE NIC for you network speed and duplex mode. To check or change the NIC configuration: 1. Logon to the Matchprint Professional Server DFE as the Administrator. There are several ways to get to the setup for the NIC card. For simplification, we'll continue from the Local Area Connection Properties window (Figure 5) above. 2. Click the Configure button. The Intel(R) Pro/100 VE Network Connection Properties window is displayed: 2003 Kodak Polychrome Graphics. All rights reserved. Page 9 of 23 Matchprint Professional Server Network Guide for Windows 2000 Figure 8 In the middle of this window is listed the Device status. If Windows 2000 Server has detected the hardware (in this case NIC), and has loaded a driver for it, this box will report that `This device is working properly'. This only means the driver and the NIC are communicating properly to each other, not that the NIC and the LAN are communicating properly. 3. Click on the Advanced tab. Figure 9 Click on Link Speed & Duplex to highlight it. The default value is Auto Detect. To change the value, click the arrow in the Value: box and choose the fixed value that your Network Administrator has determined. 2003 Kodak Polychrome Graphics. All rights reserved. Page 10 of 23 Matchprint Professional Server Network Guide for Windows 2000 Network Interface Card (NIC) Diagnostics: The integrated Intel ® PROSet II NIC software contains diagnostic tools to help verify that the NIC is functioning. To access these diagnostic tools: 1. Logon to the Matchprint Professional Server DFE as the Administrator. Go to the Start menu, and select Programs > Intel ® Network Adaptors > Intel ® PROSet II. Figure 10 The Intel PROSet II Diagnostic window is displayed: Figure 11 The General tab shows the general Network Status and NIC status. Click on the ? in the top right corner of the window and then click on any specific information within this window to get a popup description. The Help button can be used to get. The General tab shows the Network Status including IP Address, Duplex and Link speed. The Test Cable button can be used to test the continuity of Network cable directly connected to the Server. The Help menu can be used to get. 2003 Kodak Polychrome Graphics. All rights reserved. Page 11 of 23 Matchprint Professional Server Network Guide for Windows 2000 2. Click on the Advanced tab to see how this NIC is configured. Figure 12 Figure 12 shows a simplified list of Network Parameters and Current Values. This is a similar but short list than in Figure 9. The default settings are pictured above. 3. To test the NIC, select the Diagnostics tab: Figure 13 Warning: The Loopback box is checked by default. If you are connected to the network with an Ethernet cable, you must un-check the Loopback box before selecting Run Tests or you may hang the computer. If you want to run the Loopback test, remove the Ethernet cable from the back of the MPS DFE. 4. Un-check the Loopback box and then click on the Run Tests button, click the Yes button and tests will commence. Results of the Run Tests diagnostics will be displayed in the Pass/Fail column of the Diagnostics window. 2003 Kodak Polychrome Graphics. All rights reserved. Page 12 o ...