Alcatel First Reflexes Alcatel OmniPCX 4400 ARCHITECTS OF AN INTERNET WORLD How to use this guide You have an Alcatel First REFLEXES digital telephone. · Actions Off-hook Hang up Description of an action or context · Pre-programmed key Pre-programmed key · Keypad Numeric keypad 2 ABC Specific key on numeric keypad · Other symbols used OR AND/OR Alternative to action sequence Alternative to action sequence Important information Symbols can be enriched by small icons or text. All the implicit or personalized codes are presented in a table of codes provided with the telephone. 1 The availability of some of the functions described in this guide may depend on your system version or configuration. If you are in doubt, consult your system supervisor. We suggest that you consult the corresponding user manual for more detailed information on your telephone. 2 Contents Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 1. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Calling using your personal directory . . . . . . . . . . . . . 1.3 Redialling the last number dialled (Redial) . . . . . . . . . 1.4 Making a call-back request . . . . . . . . . . . . . . . . . . . . . Handling several calls . . . . . . . . . . . . . . . . . . . . . . . 2.1 Calling a second correspondent (enquiry call) . . . . . . 2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . 2.3 Switching between calls (broker call) . . . . . . . . . . . . . 2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 Conversing with two correspondents (3-way conference) Customizing your telephone . . . . . . . 3.1 Programming your personal code . . . . 3.2 Programming your personal directory . 3.3 Selecting your ringer tune . . . . . . . . . . .......... ........... ........... ........... p. p. p. p. p. p. p. p. p. p. p. 6 6 6 6 6 7 7 7 8 8 8 2. 3. p. 9 p. 9 p. 9 p. 10 p.11 p. 11 p. 11 p. 11 p. 12 4. While you are away - When you return . . . . . . . . 4.1 Forwarding your calls to another number (immediate forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Forwarding your calls to the voice mail . . . . . . . . . . . 4.3 Cancelling forwarding on your return . . . . . . . . . . . . 4.4 Consulting your messages on your return . . . . . . . . . 3 Your telephone Light indicates messages received 4 Pre-programmed key to cancel an enquiry call to access the various mail services to automatically redial the last number dialled _ to reduce receiver or ringer volume to switch between two calls to divert calls to another terminal to activate ringer + to increase receiver or ringer volume Installing the label on the telephone A printed label is supplied with the telephone to be placed under the programmable keys. Insert a flat-tipped object into the slot Raise the cover. Slide the printed label into position. Lower the cover. 3 4 2 1 5 1. Making a call 1 1. Making a call Off-hook Dial To make an external call, dial the "External call" code. To call the operator, dial the "Operator call" code. 1 2. Calling using your personal directory Off-hook "Personal directory programming" function code Programmed numeric key 1 3. Redialling the last number dialled (Redial) Off-hook Redial 1 4. Making a call-back request Your correspondent does not reply or is busy "Call-back request" function code Hang up 6 During a conversation, you can perform various operations such as call a second person or transfer the call to another number, etc. 2 1. Calling a second correspondent (enquiry call) The first correspondent is placed on hold Dial directly Cancelling the enquiry call You recover the first call Cancellation of enquiry call 2 2. Answering a second call During a call, a second correspondent tries to contact you: The first correspondent is placed on hold "Consulting call on hold" function code Handling several calls 7 2. Handling several calls 2 3. Switching between calls (broker call) You are in conversation and another call is on hold. To switch from one call to the other: Broker call 2 4. Transferring a call To transfer a call to another terminal during a conversation: Number of terminal to receive call Hang up 2 5. Conversing with two correspondents (3-way conference) During a conversation, another call is on hold: "Conference" function code To cancel the conference and recover your first correspondent, redial the "3 party conference call" code. 8 3. Customizing your telephone 3 1. Programming your personal code The code of your terminal is 0000 by default. To select or change your personal code: Code of the "Change personal code" function Enter the present code Enter the new code 3 2. Programming your personal directory Your personal directory contains up to 12 numbers (0 to 9, * and #). ABC 2 "Personal directory programming" function code Numeric key on which you want to programme the number Number to programme To confirm Personal directory numbers * # Customizing your telephone 9 3 3. Selecting your ringer tune Terminal idle: + OR Adjust the volume _ Select the ringer from the 16 options (successive presses) To confirm 10 4 1. Forwarding your calls to another number (immediate forward) Destination number Hang up 4 2. Forwarding your calls to the voice mail Code of type of forward No. of recorded message Hang up 4 3. Cancelling forwarding on your return OR Code of the "Cancel forwarding" function If forwarding activated with this key While you are away - When you return 11 4. While you are away - When you return 4 4. Consulting your messages on your return The light indicates that messages have been received. · Call-back requests Off-hook The voice guide signals that callbakck requests have been received Automatic callback Messages The call-back message is erased when the number is called back, even if the correspondent does not answer. If there are several call-back requests, they are processed in chronological order, oldest request first; a request can only be processed once the preceding request has received a response. All the recorded call-back requests can be erased by entering the "Consult call-back request" function code. · Voice messages Follow the instructions of the voice guide Off-hook 12 Personal notes 13 14 Precautions for use Caution: never let your telephone come into contact with water. You can nevertheless use a soft moist cloth to clean your telephone. Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the plastic surfaces of your telephone. Never spray cleaning products on it. If you use your telephone near an electronic source emitting a high level of electromagnetic radiation, you may hear a slightly audible modulation in the earpiece. Conformity: this telephone is designed to be connected to an Alcatel OmniPCX 4400 PABX. It is classed SELV within the meaning assigned by standard NF EN 60950. The CE marking indicates that this product complies with the following EC directives: - 89/336/CEE (electromagnetic compatibility) - 73/23/CEE (low voltage) - 1999/5/CE (R&TTE) Declaration of conformity We, ALCATEL BUSINESS SYSTEMS 32, avenue Kléber 92707 Colombes Cedex - France declare that the following products are deemed to comply with the requirements of Directive 1999/5/CE of the European Parliament and the Council. ALCATEL First Reflexes Any unauthorized modification of the products makes this declaration of conformity null and void. A copy of the original of this declaration of conformity can be obtained by making a written request to: ALCATEL BUSINESS SYSTEMS Technical Services - Customer Care 1, rue du Dr. A. Schweitzer F - 67408 Illkirch - France 15 For further information, visit our web site www.alcatel.com Copyright © ALCATEL 2001. All rights reserved. Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex R.C. Paris 602 033 185 Ref. : 3AK 19527 ENAC Ed. 01 16 ARCHITECTS OF AN INTERNET WORLD