Alcatel Premium Reflexes Alcatel OmniPCX 4400 ARCHITECTS OF AN INTERNET WORLD How to use this guide You have an Alcatel Premium REFLEXES digital telephone. The large display and and alphabetic keypad ensure ease and comfort of use. · Actions Off-hook Hang up Description of an action or context · Display Partial view of the display · Programmable keys and icons Line or programmable key Icon corresponding to a key Pre-programmed key · Keypad Numeric keypad Alphabetic keypad ABC · Audio keys Loudspeaker Hands free Reduce volume Increase volume · Other fixed keys i Fixed key (eg: MENU) · Other symbols used OR AND/OR Alternative to action sequence Alternative to action sequence Important information 2 Specific key on numeric keypad Symbols can be enriched by small icons or text. All the implicit or personalized codes are presented in a table of codes provided with the telephone. 1 The availability of some of the functions described in this guide may depend on your system version or configuration. If you are in doubt, consult your system supervisor. We suggest that you consult the corresponding user manual for more detailed information on your telephone. 2 Contents Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4 1. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.3 Calling using your personal directory . . . . . . . . . . . . 1.4 Calling your correspondent by name . . . . . . . . . . . . . 1.5 Redialling the last number dialled (Redial) . . . . . . . . . 1.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . Handling several calls . . . . . . . . . . . . . . . . . . . . . . . 2.1 Calling a second correspondent (enquiry call) . . . . . . 2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . 2.3 Switching between calls (broker call) . . . . . . . . . . . . . 2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.5 Conversing with two correspondents (3-way conference) Customizing your telephone . . . . . . . . . . . . . . . . . 3.1 Programming your personal codel . . . . . . . . . . . . . . . 3.2 Programming your personal directory . . . . . . . . . . . . 3.3 Programming a function on an unassigned key . . . . . . 3.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . . 3.5 Adjusting the display and icon brightness . . . . . . . . . . 3.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . . While you are away - When you return . . . . . . . . 4.1 Forwarding your calls to another number (immediate forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Forwarding your calls to the voice mail . . . . . . . . . . . 4.3 Cancelling forwarding on your return . . . . . . . . . . . . 4.4 Consulting your messages on your return . . . . . . . . . p. p. p. p. p. p. p. 6 6 6 6 7 8 8 2. p. 9 p. 9 p. 9 p. 10 p. 10 p. 10 p.11 p. 11 p. 11 p. 12 p. 12 p. 13 p. 13 p.14 p. 14 p. 14 p. 14 p. 15 3. 4. 3 Your telephone Display Comprises 1 line and several pages of information about your correspondent Light indicates messages received To programme your telephone To call using your personal directory i Secret to isolate you from your correspondent Interphone so that your telephone answers automatically without you having to off-hook To end a call or exit from programming Audio keys Loudspeaker (LS) To share a conversation To reduce the volume of the LS or handset To increase the volume of the LS or handset To access the various message services To transfer a call to another terminal (multi-line mode) Alphanumeric keypad for calling by name Protected by a flap, raise the flap to expose the keypad Hands free to call or answer without off-hooking 4 Programmable keys and icons These keys are divided into line keys and function keys. Each key has a corresponding icon. Line icons Incoming call (flashing) Call in progress Call on hold Call on common hold Function icons Function active Function requiring action Telephone or line busy (supervision) Certain keys are preprogrammed (these keys differ according to the configuration of your telephone (single-line or multi-line)). to switch between two calls (single-line terminal) to temporarily store a number ISDN to consult the list of unanswered ISDN calls or to make an ISDN call to cancel an enquiry call (single-line terminal) to automatically redial the last number dialled to divert calls to another terminal Installing the label on the telephone A printed label is supplied with the telephone to be placed under the programmable 4 keys. Insert a flat-tipped object into the slot (1 slot per block of keys). Raise the key block cover. Slide the printed label into position. 1 Lower the cover. 2 3 5 1. Making a call 1 1. Making a call OR Off-hook Hands free Dial OR Dial directly To make an external call, dial the "External call" code. To call the operator, dial the "Operator call" code. · To terminate a call OR Hang up 1 2. Answering a call OR Off-hook Hands free 1 3. Calling using your personal directory Directory Programmed numeric key 6 1 4. Calling your correspondent by name Enter the first letters of your correspondent's name (*) If the name has no spaces, the search is made automatically by Surname. If the name includes one space (2 words), the display screen proposes two possibilities. 1 to search by Surname ABC 2 to search by Surname/First name If the name includes two spaces (3 words), the search is run automatically by Surname/First name. In all cases Display of the first name and the number of solutions found OR Modification request (*) Start the search SPCE OR Ctrl Display the number of the proposed name OR Dial number (*) Next name OR Previous name used to correct the entry or change the request. Making a call 7 1 5. Redialling the last number dialled (Redial) 0122515163 Redial Dialled number 1 6. Making a call-back request Your correspondent does not reply or is busy OR Programmed "Call-back request" key "Call-back request" function code 8 During a conversation, you can perform various operations such as call a second person or transfer the call to another number, etc. 2 1. Calling a second correspondent (enquiry call) The first correspondent is placed on hold OR Dial directly Type in the first letters of the name Cancelling the enquiry call OR Hang up then offhook Single-line terminal You recover the first call 2 2. Answering a second call During a call, a second correspondent tries to contact you: Dupond OR Line keys whose icon is flashing Programmed key "Consulting call on hold" (singleline terminal) Name of caller is displayed for 3 seconds The first correspondent is placed on hold Handling several calls 9 2. Handling several calls 2 3. Switching between calls (broker call) You are in conversation and another call is on hold. To switch from one call to the other: The first correspondent is placed on hold OR Line key associated with the icon Broker call (singleline terminal) 2 4. Transferring a call To transfer a call to another terminal during a conversation: OR Number of terminal to receive call Transfer Single-line terminal only 2 5. Conversing with two correspondents (3-way conference) During a conversation, another call is on hold: OR Programmed "Conference" key "Conference" function code Use the same procedure to cancel the conference and recover the first call. 10 3. Customizing your telephone 3 1. Programming your personal code The code of your terminal is 0000 by default. To select or change your personal code: Code of the "Change personal code" function Enter the present code Enter the new code Each code digit is represented by an asterisk. 3 2. Programming your personal directory Your personal directory contains up to 12 numbers (0 to 9, * and #). i ABC 2 ABC 2 Number to programme ABC 2 Directory Numeric key on which you want to programme the number Personal directory numbers * # Customizing your telephone 11 3 3. Programming a function on an unassigned key The list of programmable functions is given in your user manual. i ABC 2 1 OR Enter the code or number to programme Select a function Unassigned programmable key 3 4. Selecting your ringer tune Terminal idle: OR Select the ringer from the 16 options (successive presses) Adjust the volume Return to idle 12 3 5. Adjusting the display and icon brightness OR Code of the "Programming brightness" function Adjust the brightness Confirm the setting 3 6. Selecting the language Display the language options (*) Code of the "Language" function Display of the various options Code associated with the chosen language Confirm (*) for example: F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL: Dutch - DK: Danish - I: Italian - A: Austrian Customizing your telephone 13 4. While you are away - When you return All these functions can also be activated by entering the corresponding code. 4 1. Forwarding your calls to another number (immediate forward) Forward acknowledgement is displayed Destination number Display of forwarding and destination number 4 2. Forwarding your calls to the voice mail OR Key programmed with type of forwarding Code of the corresponding function No. of recorded message 4 3. Cancelling forwarding on your return OR If forwarding activated with this key Code of the "Cancel forwarding" function 14 4 4. Consulting your messages on your return indicate messages received. The light and corresponding icon · Call-back requests Messages Screen displays the number of new messages Screen displays first number to call back Display the number of call-back requests (xx Msg Recall) OR Call back Next call-back request OR Previous call-back request Note: even if the correspondent does not answer, the call-back message is erased after the number is called back when you proceed to the next message, as it is when you press to quit message mode . While you are away - When you return 15 · Voice messages Messages Screen displays the number of new messages Follow the instructions of the voice guide Display the number of voice messages (xx Msg Voice) 16 · List of internal calls While you were away the internal calls have been stored (16 calls maximum). Screen displays the number of new messages Messages Display of the identity of the first caller Display of the number of internal calls (xx Msg NO ANS) i Display of time and date of call Call back OR Store the message (* is displayed in front of the caller's name) OR Next internal call If you call back a correspondent who does not answer, the message is stored. If the message is not stored and you do not call back the correspondent, it is cleared when you proceed to the next message, as it is when you press to quit message mode. While you are away - When you return 17 · List of external calls While you were away, the external calls from ISDN subscribers have been stored (16 calls maximum). The icon associated with ISDN indicates messages received. ISDN Screen displays the number of new messages ISDN Display of the identity of the first caller i Display of the time and date of the call . (*) (*) .see § List of internal calls 18 Precautions for use Caution: never let your telephone come into contact with water. You can nevertheless use a soft moist cloth to clean your telephone. Never use solvents (trichlorethylene, acetone, etc.) as they risk damaging the plastic surfaces of your telephone. Never spray cleaning products on it. If you use your telephone near an electronic source emitting a high level of electromagnetic radiation, you may hear a slightly audible modulation in the earpiece. Conformity: this telephone is designed to be connected to an Alcatel OmniPCX 4400 PABX. It is classed SELV within the meaning assigned by standard NF EN 60950. The CE marking indicates that this product complies with the following EC directives: - 89/336/CEE (electromagnetic compatibility) - 73/23/CEE (low voltage) - 1999/5/CE (R&TTE) Declaration of conformity We, ALCATEL BUSINESS SYSTEMS 32, avenue Kléber 92707 Colombes Cedex - France declare that the following products are deemed to comply with the requirements of Directive 1999/5/CE of the European Parliament and the Council. ALCATEL Premium Reflexes Any unauthorized modification of the products makes this declaration of conformity null and void. A copy of the original of this declaration of conformity can be obtained by making a written request to: ALCATEL BUSINESS SYSTEMS Technical Services - Customer Care 1, rue du Dr. A. Schweitzer F - 67408 Illkirch - France 19 For further information, visit our web site www.alcatel.com Copyright © ALCATEL 2001. All rights reserved. Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex R.C. Paris 602 033 185 Ref.: 3AK 19525 ENAC Ed. 01 20 ARCHITECTS OF AN INTERNET WORLD