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User manual BLACKBERRY PEARL 8120 - PGP SUPPORT PACKAGE FOR DEVICES USER GUIDE SUPPLEMENT

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User guide BLACKBERRY PEARL 8120 - PGP SUPPORT PACKAGE FOR DEVICES USER GUIDE SUPPLEMENT

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PGP Support Package for BlackBerry Devices User Guide Supplement BlackBerry Pearl 8120 Smartphone BlackBerry Pearl 8130 Smartphone PGP Support Package for BlackBerry Devices User Guide Supplement Last modified: 20 July 2007 Document ID: 13375966-001 At the time of publication, this documentation is based on PGP Support Package for BlackBerry devices Version 4.3. Send us your comments on product documentation: https://www.blackberry.com/DocsFeedback. Contents 1 2 3 4 5 PGP Support Package for BlackBerry devices installation ................................................................................ 5 PGP keys.....................................................................................................................................................................7 Certificate servers ...................................................................................................................................................15 PGP messages.......................................................................................................................................................... 17 Legal notice ............................................................................................................................................................. 25 1 PGP Support Package for BlackBerry devices installation About the PGP Support Package for BlackBerry devices PGP Support Package for BlackBerry devices prerequisites Install the PGP Support Package for BlackBerry devices on your computer Install the PGP Support Package for BlackBerry devices on your BlackBerry device Enroll with the PGP Universal Server · · Verify that you have installed and configured the PGP UniversalTM Satellite or PGP Desktop client on your computer. Refer to the PGP documentation to determine the correct version for your configuration. Verify that you have obtained the installer for the PGP Support Package for BlackBerry devices from PGP Corporation or an authorized PGP reseller. Verify that your BlackBerry Enterprise Server supports the PGP Support Package for BlackBerry devices. · About the PGP Support Package for BlackBerry devices The PGP® Support Package for BlackBerry devices is designed to permit you to send PGP messages from-- and receive PGP messages on--your BlackBerry® device, if you are already sending PGP messages from and receiving PGP messages on your computer. The PGP Support Package for BlackBerry devices supports OpenPGP messages and, if your BlackBerry device is integrated with an account that uses BlackBerry Enterprise Server Version 4.1.2 or later, PGP/MIME messages. Install the PGP Support Package for BlackBerry devices on your computer 1. Double-click the installer for the PGP® Support Package for BlackBerry® devices. 2. Complete the instructions on the screen. Install the PGP Support Package for BlackBerry devices on your BlackBerry device 1. Connect your BlackBerry® device to your computer. 2. On the taskbar, click Start > Programs > BlackBerry > Desktop Manager. 3. Double-click the Application Loader icon. 4. Click Next. 5. Select the BlackBerry PGP Support Package check box. PGP Support Package for BlackBerry devices prerequisites · Verify that you have installed the BlackBerry® Desktop Software on your computer. The installer for the PGP® Support Package for BlackBerry devices uses components from the BlackBerry Device Software. User Guide Supplement 6. Click Next. 7. Click Finish. Enroll with the PGP Universal Server 1. After your BlackBerry® device has completed enterprise activation, at the prompt, click Enroll Now. 2. Type your email address or domain login information. 3. Click OK. 4. Click OK again. 5. To download PGP keys from the PGP UniversalTM Server, click Yes. 6. Type the pass phrase to decrypt your private key. 7. Click OK. Related topic Legal notice (See page 25.) 6 2 PGP keys About PGP keys About PGP key icons Download a personal PGP key from the PGP Universal Server Download another person's PGP key Find PGP key information Find PGP subkey information PGP key information fields Check the status of a PGP key Download an updated PGP key Set a PGP key to trusted Set a PGP key to not trusted Send a PGP key to a contact Set options for checking the status of a PGP key Use the common name when adding a PGP key to the key store Change the display name for a PGP key Revoke a PGP key Revocation reasons Delete a PGP key Add a contact when adding a PGP key to the key store Set the service used to download PGP keys About the key store Change the key store password Set how long your key store password is remembered Set how frequently the revocation status is refreshed Do not back up or restore items in the key store Shortcuts for viewing PGP key information in the PGP Keys screen PGP key troubleshooting About PGP keys A PGP® key might contain several cryptographic keys, including a parent key to verify signatures and one or more subkeys to encrypt messages. PGP keys are generated in pairs, with a public key and a private key. A PGP public key binds the identity and the public cryptographic information of the PGP public key user. A PGP public key is required to verify and encrypt messages. PGP public keys are shared and are accessible by both message senders and recipients. A PGP private key is required to sign and decrypt messages. Private key information is never publicly available. You can generate a PGP key using the PGP UniversalTM Server or PGP Desktop client. If you generate the PGP key using the PGP Universal Server, the PGP Universal Server signs the key to verify that the key is trusted. A PGP key might also contain an X.509 certificate, which is used to verify and encrypt Secure Multipurpose Internet Mail Extensions (S/MIME) messages. If you use the PGP Universal Server and you have installed the S/MIME Support Package for BlackBerry devices, you can use these certificates to send and receive S/MIME messages through the PGP Universal Server. Certificates that you obtain from PGP keys are stored in the key store and appear in the Certificates screen. User Guide Supplement Related topics About PGP key icons (See page 8.) About digital signatures and encryption (See page 17.) About the key store (See page 12.) Download another person's PGP key 1. In the device options, click Security Options. 2. Click PGP keys. 3. Press the Menu key. 4. Click Fetch PGP Keys. 5. Select a Lightweight Directory Access Protocol (LDAP) server. 6. Type PGP® key subject information in one or more of the First Name, Last Name, or Email fields. 7. Press the Menu key. 8. Click Search. 9. Click a PGP key. 10. Click Add PGP Key to Key Store. 11. Type your key store password. 12. Click OK. Notes: A selected check box beside a PGP key indicates that the PGP key is downloaded and stored in the key store on your BlackBerry® device. If you use the PGP UniversalTM Server, you might not be able to download PGP keys from an LDAP server. Related topics About PGP keys (See page 7.) Set options for checking the status of a PGP key (See page 10.) I cannot download another person's PGP key from an LDAP server (See page 13.) About PGP key icons The following icons indicate the status of PGP® keys stored on your BlackBerry® device: · · · · Key: The PGP key has a corresponding private key on your device. Check mark: The PGP key is trusted, the PGP key revocation status is good, and the PGP key is valid. Question mark: The revocation status of the PGP key is unknown or the key is weak. X: The PGP key is not trusted, revoked, expired, not yet valid, or could not be verified. Related topics Check the status of a PGP key (See page 9.) Download an updated PGP key (See page 9.) Download a personal PGP key from the PGP Universal Server 1. In the device options, click Security Options. 2. Click PGP. 3. Press the Menu key. 4. Click Download Keys. 5. Type your key store password. 6. Click OK. 7. Type the pass phrase to decrypt your private key. 8. Click OK. Related topics About PGP keys (See page 7.) Send a PGP key to a contact (See page 10.) Find PGP key information 1. In the device options, click Security Options. 2. Click PGP keys. 3. Click a PGP® key. 8 2: PGP keys Related topics PGP key information fields (See page 9.) Find PGP subkey information (See page 9.) · · Adleman (RSA), Digital Signature Algorithm (DSA), and Diffie-Hellman (DH) keys. Key Usage: Approved uses for the key. Fingerprint: The PGP key fingerprint in hexidecimal format. Find PGP subkey information 1. In the device options, click Security Options. 2. Click PGP keys. 3. Click a PGP® key. 4. Click View Subkey. Related topics PGP key information fields (See page 9.) Find PGP key information (See page 8.) Related topics About PGP keys (See page 7.) Find PGP key information (See page 8.) Find PGP subkey information (See page 9.) Check the status of a PGP key 1. In the device options, click Security Options. 2. Click PGP Keys. PGP key information fields · · Revocation Status: The status of the PGP® key at a specified date and time. Trust Status: How the PGP key is trusted. · · Explicitly Trusted: The PGP key itself is trusted. Implicitly Trusted: A private key on your BlackBerry® device corresponds with the PGP key. Not Trusted: The PGP key is not explicitly trusted and does not chain to a trusted PGP key on your device, and a chain of digital signatures to a trusted key does not exist. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Fetch Status. Related topics About PGP key icons (See page 8.) Download an updated PGP key (See page 9.) Download an updated PGP key 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Fetch Updated PGP Key. Related topics About PGP keys (See page 7.) About PGP key icons (See page 8.) Check the status of a PGP key (See page 9.) · · · · Creation Date: The date the key was generated. Expiration Date: The expiration date that is set by the PGP UniversalTM Server. Email Address: The email address associated with the key. Multiple Email Address fields might appear. Public Key Type: The standard to which the public key complies. Your device supports Rivest Shamir · 9 User Guide Supplement Set a PGP key to trusted 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight an untrusted PGP® key. 4. Press the Menu key. 5. Click Trust. Related topics About PGP keys (See page 7.) About PGP key icons (See page 8.) Set a PGP key to not trusted (See page 10.) Related topic Import a PGP key from a message (See page 18.) Set options for checking the status of a PGP key 1. In the device options, click Security Options. 2. Click PGP keys. 3. Press the Menu key. 4. Click Fetch PGP Keys. 5. Press the Menu key. 6. Click Options. 7. Perform one of the following actions: · To always check the status of a PGP® key when you add it to the key store, set the Fetch Status field to Yes. To be prompted to check the status of a PGP key when you add it to the key store, set the Fetch Status field to Prompt. To never check the status of a PGP key when you add it to the key store set the Fetch Status field to No. Set a PGP key to not trusted 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight a trusted PGP® key. 4. Press the Menu key. 5. Click Distrust. Related topics About PGP keys (See page 7.) Revoke a PGP key (See page 11.) Delete a PGP key (See page 11.) · · 8. Press the Menu key. 9. Click Save. Related topics Send a PGP key to a contact 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Send via Email or Send via PIN. Note: When you send a PGP key, only the public key is sent and not the private key. About the key store (See page 12.) Check the status of a PGP key (See page 9.) Use the common name when adding a PGP key to the key store The common name is the name set for the key when it is generated. You can use the common name as a label for the key on your BlackBerry® device or you can set the label to one that has more meaning to you. 1. In the device options, click Security Options. 2. Click PGP keys. 10 2: PGP keys 3. Press the Menu key. 4. Click Fetch PGP Keys. 5. Press the Menu key. 6. Click Options. 7. Set the Prompt for Label field to Yes. 8. Press the Menu key. 9. Click Save. Related topics Change the display name for a PGP key (See page 11.) Add a contact when adding a PGP key to the key store (See page 12.) 7. Press the Space key to set the Reason field to the appropriate revocation reason. 8. Click OK. Note: Other options that do not apply to your support package might appear in the dialog box. Related topics Revocation reasons (See page 11.) Set a PGP key to not trusted (See page 10.) Delete a PGP key (See page 11.) Revocation reasons Change the display name for a PGP key 1. In the device options, click Security Options. · 2. Click PGP keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Change Label. 6. Type a new PGP key label. 7. Click OK. Related topic Related topic Use the common name when adding a PGP key to the key store (See page 10.) Revoke a PGP key (See page 11.) · · · · Unknown: The reason is unspecified. Superseded: A new PGP® key is replacing an existing PGP key. Key Compromise: A person who is not the key subject might have discovered the private key value. Key Retired: The PGP key is no longer used. User ID Invalid: The user information is no longer valid. Delete a PGP key 1. In the device options, click Security Options. 2. Click PGP keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Delete. Related topics Revoke a PGP key (See page 11.) Revoke a PGP key 1. In the device options, click Security Options. 2. Click PGP Keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Revoke. 6. Click Yes. 11 User Guide Supplement Set a PGP key to not trusted (See page 10.) · · Personal PGP® keys (public and private key pairs) PGP public keys downloaded from a Lightweight Directory Access Protocol (LDAP) server PGP public keys imported from a message Secure Multipurpose Internet Mail Extensions (S/MIME) certificates downloaded from an LDAP server S/MIME certificates imported from a message Add a contact when adding a PGP key to the key store You can add new contacts from PGP® keys to your address book automatically when you add a PGP key to the BlackBerry® device key store. 1. In the device options, click Security Options. 2. Click Key Stores. 3. Set the Key Store Address Injector field to Enabled. 4. Press the Menu key. 5. Click Save. Related topic About the key store (See page 12.) · · · The key store is protected by a key store password. Your device might prompt you to set the key store password the first time that you open the key store. You might need to type this password when adding items to or deleting items from the key store, or when an application tries to access your private key to sign or decrypt a message. Related topics Download a personal PGP key from the PGP Universal Server (See page 8.) Download another person's PGP key (See page 8.) Set the service used to download PGP keys Verify that your system administrator has provided you with the service record for the BlackBerry Mobile Data SystemTM (BlackBerry MDSTM) Connection Service that your BlackBerry® device uses to download PGP® keys. 1. In the device options, click Security Options. 2. Click Key Stores. 3. Set the Certificate Service field to the correct service record. 4. Press the Menu key. 5. Click Save. Related topic Download another person's PGP key (See page 8.) Change the key store password 1. In the device options, click Security Options. 2. Click Key Stores. 3. Press the Menu key. 4. Click Change Password. Related topics About the key store (See page 12.) Set how long your key store password is remembered (See page 12.) About the key store The key store on your BlackBerry® device stores the following items: Set how long your key store password is remembered After a password timeout occurs, you must type your password to access private keys. 1. In the device options, click Security Options. 12 2: PGP keys 2. Click Key Stores. 3. Set the Private Key Password Timeout field. 4. Press the Menu key. 5. Click Save. Related topics About the key store (See page 12.) Change the key store password (See page 12.) 1. In the device options, click Security Options. 2. Click Key Stores. 3. Set the Allow Key Store Backup/Restore field to No. 4. Press the Menu key. 5. Click Save. Related topic About the key store (See page 12.) Set how frequently the revocation status is refreshed When your BlackBerry® device stores a PGP® key longer than the time limit specified in the Certificate Status Expires field, your device should download a new revocation status automatically the next time your device uses the PGP key. 1. In the device options, click Security Options. 2. Click Key Stores. 3. Set the Certificate Status Expires After field to the length of time that a revocation status can be stored before your device considers the status to be stale. 4. Press the Menu key. 5. Click Save. Related topic Check the status of a PGP key (See page 9.) Shortcuts for viewing PGP key information in the PGP Keys screen To view the PGP® key label, press the Space key. To view PGP key information, press the Enter key. To view the security level of a private PGP key, press the Alt key and the comma (,) key. To view the serial number for a PGP key, press the Alt key and 8. PGP key troubleshooting I cannot download another person's PGP key from an LDAP server I cannot download another person's PGP key from an LDAP server Try performing the following actions: · Verify that your organization permits you to download PGP® keys from an LDAP certificate server. For more information, contact your system administrator. If you changed the connection type that your BlackBerry® device uses to connect to the LDAP certificate server, try using the default connection type. Do not back up or restore items in the key store The Allow Key Store Backup/Restore field determines whether items in the key store are backed up or restored when your BlackBerry® device is backed up or restored. Although the keys are encrypted on your computer, you might want to set this field to No if you do not want your private key backed up to your computer for security reasons. · Related topic LDAP certificate server options (See page 15.) 13 User Guide Supplement 14 3 Certificate servers About certificate servers Add a certificate server LDAP certificate server options Change certificate server information Delete a certificate server Send certificate server information to a contact · · LDAP certificate server options · Friendly Name: Type the common name that is associated with the server. Server Name: Type the network address of the server. Base Query: Type the base query information as it is configured in your LDAP server. Content appears in X.509 distinguished name (DN) syntax (for example, o=test.rim.net). Port: Type the port number as it is configured on your organization's network. The default port number is 389. Authentication Type: Set whether you require authentication credentials to connect to the server. Connection Type: Set whether your BlackBerry® device uses Secure Sockets Layer (SSL) or Transport Layer Security (TLS) to connect to the server. About certificate servers Your BlackBerry® device uses Lightweight Directory Access Protocol (LDAP) servers to search for and download PGP® keys. If you use the PGP UniversalTM Server, you might not be able to download PGP keys from an LDAP server. Related topic Add a certificate server (See page 15.) · · · Add a certificate server 1. In the device options, click Security Options. Related topic Add a certificate server (See page 15.) 2. Click Certificate Servers. 3. Press the Menu key. 4. Click New Server. 5. Set the Server Type field. 6. Type the appropriate information for the server. 7. Press the Menu key. 8. Click Save. Related topics LDAP certificate server options (See page 15.) Change certificate server information 1. In the device options, click Security Options. 2. Click Certificate Servers. 3. Highlight a server. 4. Press the Menu key. 5. Click Edit. 6. Change the appropriate fields. 7. Press the Menu key. User Guide Supplement 8. Click Save. Related topics LDAP certificate server options (See page 15.) Delete a certificate server 1. In the device options, click Security Options. 2. Click Certificate Servers. 3. Highlight a server. 4. Press the Menu key. 5. Click Delete. 6. Click Yes. Related topic Change certificate server information (See page 15.) Send certificate server information to a contact 1. In the device options, click Security Options. 2. Click Certificate Servers. 3. Highlight a server. 4. Press the Menu key. 5. Click Email Server or PIN Server. Related topics Send a PGP key to a contact (See page 10.) Attach a PGP key to a message (See page 21.) 16 4 PGP messages About digital signatures and encryption About encryption icons About signature icons About message classifications Download a sender's PGP key Import a PGP key from a message Import a PGP key from an attachment Import certificate server information from a message Forward or reply to a PGP message Digitally sign or encrypt an email message Digitally sign or encrypt a PIN message View an attachment in a signed message Search the message list Encrypt a PGP message with a pass phrase Attach a PGP key to a message Display small status icons for PGP messages Select your default PGP key Select encryption algorithms for PGP messages Set the default security options that you use to send messages Set the default message classification that you use to send messages Turn off the prompt that appears when you use a PGP key that is not recommended for use Turn off the prompt that appears before a message is truncated PGP message troubleshooting Related topics About encryption icons (See page 17.) About signature icons (See page 18.) About digital signatures and encryption You can digitally sign a message to help the recipient verify the authenticity and integrity of the message. When you digitally sign a message using your private key, the recipient uses your public key to verify that you sent the message and not someone who was pretending to be you, and that no one changed the message before it arrived. You can encrypt a message to keep the message confidential. When you encrypt a message, your BlackBerry® device uses the recipient's public key to encrypt the message. Only the recipient's private key can decrypt the message and the recipient knows that no one else read the message. About encryption icons When you open an encrypted message, a lock icon represents the encryption status. Your system administrator sets an IT Policy that determines whether the encryption algorithm that the message uses is considered to be strong or weak. · · Lock: The message is strongly encrypted. Lock with a question mark: The message is weakly encrypted. Related topic About signature icons (See page 18.) User Guide Supplement About signature icons When you open a digitally signed message, a ribbon icon represents the verification status of the digital signature. · · · Ribbon with a check mark: Your BlackBerry® device verified the digital signature. Ribbon with an X: Your device could not verify the digital signature. Ribbon with a question mark: Your device requires more data to verify the digital signature. If you receive a message that uses message classifications, your can view the abbreviated classification in the subject line of the message and the full description of the classification in the body of the message. The abbreviated classification and description also appear in messages in your Sent Items folder. Related topic Digitally sign or encrypt an email message (See page 19.) The icon after the ribbon icon represents the status of the sender's PGP® key. · · Certificate with a check mark: The sender's PGP key is trusted. X: The sender's PGP key cannot be found on your device, is revoked, is not trusted, or cannot be verified, or the sender's email address does not match the email address in the key. Question mark: Your device requires more data to verify the trust status, or it considers the key status to be stale. Clock: The sender's PGP key has expired. Download a sender's PGP key 1. In an open PGP® message, highlight the digital signature or trust status icon. 2. Press the Menu key. 3. Click Fetch Sender's PGP key. Notes: The Fetch Sender's PGP key menu item appears only if the sender's PGP key is not included in your BlackBerry® device key store or the sender's message. If you use the PGP UniversalTM Server, you might not be able to download the sender's PGP key, or your device might download the sender's key from the PGP Universal Server automatically. Related topics Download another person's PGP key (See page 8.) I cannot add a PGP key to the key store from an email or PIN message (See page 23.) · · Related topic About encryption icons (See page 17.) About message classifications If your BlackBerry® device is integrated with an account that uses BlackBerry Enterprise Server Version 4.1.2 or later and your system administrator turns on message classifications, the BlackBerry Enterprise Server applies a minimum set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign to the message. Your system administrator configures the set of message classifications that you can use. Import a PGP key from a message 1. In an open message, highlight the digital signature or trust status icon. 2. Press the Menu key. 3. Click Import PGP Key. 4. Type your key store password. 18 4: PGP messages 5. Click OK. 6. Type a PGP® key label. 7. Click OK. Note: If you use the PGP UniversalTM Server, you might not be able to import PGP keys from messages. Related topics Download a sender's PGP key (See page 18.) Download another person's PGP key (See page 8.) I cannot add a PGP key to the key store from an email or PIN message (See page 23.) 3. Click Import Server. Note: If you use the PGP UniversalTM Server, you might not be able to import certificate server information from messages. Related topics Add a certificate server (See page 15.) I cannot add a PGP key to the key store from an email or PIN message (See page 23.) Forward or reply to a PGP message 1. In an open message, click the trackball. 2. Click Forward or Reply. Related topics Digitally sign or encrypt an email message (See page 19.) I cannot see all signing or encryption options (See page 23.) Import a PGP key from an attachment 1. In an open message, click the PGP® key attachment icon. 2. Click Retrieve PGP Attachment. 3. Click the PGP key. 4. Click Import PGP Key. Note: If you use the PGP UniversalTM Server, you might not be able to import PGP keys from message attachments. Related topics Download a sender's PGP key (See page 18.) Download another person's PGP key (See page 8.) I cannot add a PGP key to the key store from an email or PIN message (See page 23.) Digitally sign or encrypt an email message 1. In an unsent message, perform one of the following actions: · To apply the default encoding recommended by the PGP UniversalTM Server, set the Encoding field to PGP Universal Default. To attach a digital signature, set the Encoding field to Sign. To encrypt the message, set the Encoding field to Encrypt. To attach a digital signature and encrypt the message, set the Encoding field to Sign and Encrypt. · · Import certificate server information from a message 1. In an open message, highlight a PGP® server icon. 2. Press the Menu key. · 2. If required, set the Classification field. 19 User Guide Supplement Note: If you set the Encoding field to indicate that the message should be encrypted and keys are not available for all recipients, you might be able to send the message to the PGP Universal Server for further processing. In this case, you have the option to click Send to Server. If you use the PGP Universal Server and your system administrator has specified a minimum set of actions, the PGP Universal Server might encrypt or sign your message even if you did not select these actions. Related topics Select your default PGP key (See page 21.) Select encryption algorithms for PGP messages (See page 21.) I cannot see all signing or encryption options (See page 23.) Related topics Select your default PGP key (See page 21.) I cannot see all signing or encryption options (See page 23.) View an attachment in a signed message In an open message, click the attachment. Related topic Import a PGP key from an attachment (See page 19.) Search the message list 1. In a message list, press the Menu key. 2. Click Search. 3. Set the search criteria. 4. Perform one of the following actions: · To search only plain text and signed messages, set the Include Encrypted Messages field to No. To search plain text, signed, and encrypted messages, set the Include Encrypted Messages field to Yes. Digitally sign or encrypt a PIN message In an unsent message, perform one of the following actions: · · · To attach a digital signature, set the Encoding field to Sign. To encrypt the message, set the Encoding field to Encrypt. To attach a digital signature and encrypt the message, set the Encoding field to Sign and Encrypt. · 5. Click the trackball. 6. Click Search. Note: If you set the Include Encrypted Messages field to Yes and the security level for your private key is set to medium or high, your BlackBerry® device might prompt you to type your key store password before search results appear. Related topic Set how long your key store password is remembered (See page 12.) Note: To send an encrypted personal identification number (PIN) message, the recipient must appear in your contact list with an associated PIN and email address. Your BlackBerry® device uses the email address in your contact list to locate a PGP® key for the recipient. 20 4: PGP messages Encrypt a PGP message with a pass phrase For conventional encryption, your BlackBerry® device uses a pass phrase instead of your PGP® key to encrypt the message. 1. In an unsent message, set the Encoding field to one that uses encryption. Display small status icons for PGP messages 1. In the device options, click Security Options. 2. Click PGP. 3. Set the Message Viewer Icons field to Small. 4. Press the Menu key. 5. Click Save. Related topics About encryption icons (See page 17.) About signature icons (See page 18.) 2. Press the Menu key. 3. Click Options. 4. Set the Use Conventional Encryption field to Yes. 5. Press the Menu key. 6. Click Save. 7. Type your message. 8. Click the trackball. 9. Click Send. 10. Type a pass phrase to encrypt the message. 11. Confirm the pass phrase. 12. Click OK. Using a secure method, let the recipient know what the pass phrase is. Related topics Select your default PGP key (See page 21.) Digitally sign or encrypt an email message (See page 19.) Select your default PGP key Your BlackBerry® device uses the default PGP® key to sign messages and to encrypt messages in the Sent folder. 1. In the device options, click Security Options. 2. Click PGP. 3. Set the Default Key field. 4. Press the Menu key. 5. Click Save. Related topic Digitally sign or encrypt an email message (See page 19.) Attach a PGP key to a message 1. In an unsent message, press the Menu key. 2. Click Attach PGP Keys. 3. Highlight a PGP® key. 4. Press the Menu key. 5. Click Continue. Related topic Send a PGP key to a contact (See page 10.) Select encryption algorithms for PGP messages If a message has multiple recipients, your BlackBerry® device uses the first selected algorithm that all recipients are known to support. 1. In the device options, click Security Options. 2. Click PGP. 3. Select all content ciphers that you want available for encrypting messages. 21 User Guide Supplement 4. Press the Menu key. 5. Click Save. Related topic Digitally sign or encrypt an email message (See page 19.) Related topic About message classifications (See page 18.) Turn off the prompt that appears when you use a PGP key that is not recommended for use By default, a prompt appears when you try to send a message using a PGP® key that is not recommended for use (for example, a weak or expired PGP key). 1. In the device options, click Security Options. 2. Click PGP. 3. Set the Warn about problems with my PGP keys field to No. 4. Press the Menu key. 5. Click Save. To receive a prompt again, set the Warn about problems with my PGP keys field to Yes. Set the default security options that you use to send messages Your BlackBerry® device uses the default encoding for contacts to whom you have not previously sent a message. 1. In the device options, click Advanced Options. 2. Click Message Services. 3. Set the Default Encoding field. 4. Press the Menu key. 5. Click Save. Related topic About digital signatures and encryption (See page 17.) Turn off the prompt that appears before a message is truncated 1. In the device options, click Security Options. 2. Click PGP. 3. Set the Warn about truncated messages field to No. 4. Press the Menu key. 5. Click Save. To receive a prompt again, set the Warn about truncated messages field to Yes. Set the default message classification that you use to send messages Verify that your system administrator has set up message classifications. Your BlackBerry® device uses the default message classification for contacts to whom you have not previously sent a message. 1. In the device options, click Advanced Options. 2. Click Message Services. 3. Set the Default Classification field. 4. Press the Menu key. 5. Click Save. PGP message troubleshooting I cannot see all signing or encryption options I cannot add a PGP key to the key store from an email or PIN message 22 4: PGP messages I cannot see all signing or encryption options Try performing one of the following actions: · Verify that the current message classification supports the signing or encryption options that you want. Try using a different message classification. Verify that your message service is configured to support all signing and encryption options. · Related topic About message classifications (See page 18.) I cannot add a PGP key to the key store from an email or PIN message Verify with your system administrator that your configuration permits you to download PGP® keys from an LDAP server. 23 User Guide Supplement 24 5 Legal notice ©2007 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of Research In Motion Limited. RIM, Research In Motion, BlackBerry, "Always On, Always Connected" and the "envelope in motion" symbol are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. PGP is a registered trademark of PGP Corporation in the United States and other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners. The BlackBerry device and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in various countries around the world. Visit www.rim.com/ patents for a list of RIM [as hereinafter defined] patents. This document is provided "as is" and Research In Motion Limited and its affiliated companies ("RIM") assume no responsibility for any typographical, technical, or other inaccuracies in this document. In order to protect RIM proprietary and confidential information and/or trade secrets, this document may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this document to you in a timely manner or at all. RIM MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR COVENANTS, EITHER EXPRESS OR IMPLIED (INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, MERCHANTABILITY, DURABILITY, TITLE, OR RELATED TO THE PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE REFERENCED HEREIN OR PERFORMANCE OF ANY SERVICES REFERENCED HEREIN). IN CONNECTION WITH YOUR USE OF THIS DOCUMENTATION, NEITHER RIM NOR ITS RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, OR CONSULTANTS SHALL BE LIABLE TO YOU FOR ANY DAMAGES WHATSOEVER BE THEY DIRECT, ECONOMIC, COMMERCIAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, OR INDIRECT DAMAGES, EVEN IF RIM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF BUSINESS REVENUE OR EARNINGS, LOST DATA, DAMAGES CAUSED BY DELAYS, LOST PROFITS, OR A FAILURE TO REALIZE EXPECTED SAVINGS. This document might contain references to third-party sources of information, hardware or software, products or services and/or third-party web sites (collectively the "Third-Party Information"). RIM does not control, and is not responsible for, any Third-Party Information, including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third-Party Information. The inclusion of Third-Party Information in this document does not imply endorsement by RIM of the Third-Party Information or the third-party in any way. Installation and use of Third-Party Information with RIM's products and services may require one or more patent, User Guide Supplement trademark, or copyright licenses in order to avoid infringement of the intellectual property rights of others. Any dealings with Third-Party Information, including, without limitation, compliance with applicable licenses and terms and conditions, are solely between you and the third-party. You are solely responsible for determining whether such third-party licenses are required and are responsible for acquiring any such licenses relating to Third-Party Information. To the extent that such intellectual property licenses may be required, RIM expressly recommends that you do not install or use Third-Party Information until all such applicable licenses have been acquired by you or on your behalf. Your use of Third-Party Information shall be governed by and subject to you agreeing to the terms of the Third-Party Information licenses. Any Third-Party Information that is provided with RIM's products and services is provided "as is". RIM makes no representation, warranty or guarantee whatsoever in relation to the Third-Party Information and RIM assumes no liability whatsoever in relation to the Third-Party Information even if RIM has been advised of the possibility of such damages or can anticipate such damages. Research In Motion Limited 295 Phillip Street Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada 26

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