User manual EPSON STYLUS C62 - PRODUCT INFORMATION

EPSON Stylus C62 Media EPSON paper name Premium Bright White Paper Printer cover Photo Quality Ink Jet Paper Size Letter Letter A4 Legal A6 Letter A4 A4 Letter 4 × 6 - 20 sheets 4 × 6 - 50 sheets Letter - 20 sheets Letter - 50 sheets Letter - 100 sheets Letter - 500 sheets A4 Panoramic Letter A4 Letter Letter Letter Letter - 20 sheets Letter - 50 sheets Letter Letter - 10 sheets Letter - 50 sheets Letter Part number S041586 S041062 S041061 S041067 S041054 S041111 S041117 S041106 S041654 S041134 S041671 S041141 S041649 S041271 S041272 S041140 S041145 S041124 S041126 S041064 S041257 S041568 S041286 S041667 S041331 S041153 S041155 S041606 S041144-KIT S041144 Printer Parts Paper support Left edge guide Photo Quality Ink Jet Cards High Quality Ink Jet Paper Photo Quality Self Adhesive Sheets Output tray extension All Purpose Glossy Paper Glossy Photo Paper Output tray Photo Paper Ink cartridges Photo Quality Glossy Paper Ink Jet Transparencies Matte Paper Heavyweight Double-Sided Matte Paper Premium Glossy Photo Paper Maintenance button and error light Power button and light Premium Semigloss Photo Paper Iron-On Transfer Paper Glossy Photo Greeting Cards Photo Stickers® Kit (CD-ROM/paper) A6 Photo Stickers (refill) A6 Ink cartridge replacement button Printer Specifications Accessories Printing Ink Cartridges Cartridge Black Color Part number T040120 T041020 Printing method Black Color Print direction Part number 1113615 On-demand ink jet 144 nozzles 144 nozzles (48 each: cyan, magenta, yellow) Bidirectional with logic seeking 32KB USB and Parallel (IEEE 1284 level 1) Nozzle configuration User Replaceable Parts Part name Paper support Reference number 102 Input buffer Interfaces 10/02 EPSON Stylus C62 - 1 EPSON Stylus C62 Mechanical Paper feed method Friction Paper path Sheet feeder capacity Dimensions Storage Width: 18.8 inches (477.3 mm) Depth: 10.2 inches (258.4 mm) Height: 7.1 inches (181.2 mm) Width: 18.8 inches (477.3 mm) Depth: 18.7 inches (475.7 mm) Height: 10.6 inches (269 mm) 7.5 lb (3.42 kg) without the ink cartridges 8.0 lb (3.63 kg) with ink cartridges Sheet feeder, top entry 100 sheets of 17 lb (65.8 g/m2) paper Safety Approvals Safety standards EMC UL 1950, CSA C22.2 No. 950 FCC part 15 subpart B class B CSA C108.8 Class B Ink Cartridges Specification Color(s) Black ink cartridge (T040120) Black Color ink cartridge (T041120) Cyan, Magenta, Yellow 300 pages/A4 (ISO/IEC 10561 Letter Pattern at 360 dpi), 5% each CMY (total 15%) in calculation, except for initial ink cartridge Printing Print capacity* 600 pages/A4 (ISO/IEC 10561 Letter Pattern at 360 dpi), 5% in calculation, except for initial ink cartridge Cartridge life Weight 2 years from production date (if unopened) within 6 months after opening package, at 77 °F (25 °C) -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) -22 to 140 °F (-30 to 60 °C) 1 month at 104 °F (40 °C) 120 hours at 140 °F (60 °C) -0.4 °F (-18 °C) Electrical Specification Input voltage range* Rated frequency range Input frequency range Rated current Power consumption Value 90 to 264 V 50 to 60 Hz 49.5 to 60.5 Hz 0.2 to 0.4 A Approx. 18 W (ISO 10561 Letter Pattern) Approx. 4 W in standby mode Approx. 0.6W in power- off mode Storage temperature Transit temperature Freezing 3.2 °F (-16 °C) temperature** Dimensions 1.10 × 2.63 × 1.52 inches (W × D × H) 28.1 × 66.85 × 38.5 mm (W × D × H) 1.70 × 2.63 × 1.52 inches (W × D × H) 43.2 × 66.85 × 38.5 mm (W × D × H) * Check the label on the back of the printer for your printer's voltage. * The figure given is based on continuous printing after ink replacement. The actual print capacity may vary. The ink charging process reduces the print capacity of the initial cartridge, even though it contains the standard amount of ink. ** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C). To ensure good results, use genuine EPSON cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON's warranties. Don't use an ink cartridge if the date on the package has expired. Environmental Temperature Operation Storage* Transit* 50 to 95 °F (10 to 35 °C) -4 to 140 °F (-20 to 60 °C) 1 month at 104 °F (40 °C) ­4 to 140 °F (­20 to 60 °C) 120 hours at 140 °F (60 °C) 20 to 80% RH 5 to 85% RH Humidity (without condensation) Operation Storage* *Stored in shipping container 2 - EPSON Stylus C62 10/02 EPSON Stylus C62 Paper Paper type Single sheets Size Letter (8.5 × 11 inches) Legal (8.5 × 14 inches) Half letter (statement, 5.5 × 8.5 inches) Executive (7.5 × 10 inches) 5 × 7 (127 × 178 mm) A4 (210 × 297 mm) A5 (148 × 210 mm) A6 (105 × 148 mm) Paper types Plain bond paper and special ink jet papers distributed by EPSON Thickness 0.003 to 0.004 inch (0.08 to 0.11 mm) for plain bond paper Weight 17 to 24 lb (64 to 90 g/m2) for plain bond paper Envelopes No. 10, 4.1 × 9.5 inches (104 × 241 mm) Plain bond paper or air mail paper DL, 4.3 × 8.7 inches (110 × 220 mm) C6, 4.4 × 6.4 inches (114 × 162 mm) A6 (105 × 148 mm) A4 (210 × 297 mm) Letter (8.5 × 11 inches) Letter (8.5 × 11 inches) A4 (210 × 297 mm) 4 × 6 inches (114 × 175 mm) Panoramic (210 × 594 mm) Letter (8.5 × 11 inches) Ink Jet Cards distributed by EPSON Self Adhesive Sheets distributed by EPSON 0.006 to 0.02 inch 12 to 20 lb (0.16 to 0.52 mm) (45 to 75 g/m2) -- -- -- -- -- -- Ink Jet Cards Photo Quality Self Adhesive Sheets All Purpose Glossy Paper Glossy Photo Paper or Photo Paper All Purpose Glossy Paper distributed -- by EPSON Glossy Photo Paper or Photo Paper distributed by EPSON -- Premium Glossy and Premium Semi Gloss Photo Paper Matte Paper Heavyweight Premium Glossy Photo Paper or Premium Semi Gloss Photo Paper distributed by EPSON Matte paper distributed by EPSON Double-Sided Matte Paper distributed by EPSON Transparencies distributed by EPSON -- -- Letter (8.5 × 11 inches) -- -- Double-Sided Matte Paper Letter (8.5 × 11 inches) Transparencies Iron-On Transfer Paper Photo Stickers Glossy Photo Greeting Cards Letter (8.5 × 11 inches) Letter (8.5 × 11 inches) A6 (105 × 148 mm), with 16 frames 4.75 × 7 inches, with envelopes -- -- -- -- -- Transfer paper distributed by EPSON -- Special paper distributed by EPSON Glossy Photo Greeting Cards distributed by EPSON -- -- Always load paper into the sheet feeder short edge first. Load envelopes flap edge left with the flap side down. Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always test samples of paper stock before purchasing large quantities or printing large jobs. Poor quality paper may reduce print quality and cause paper jams and other problems. If you encounter problems, switch to a higher grade of paper. Do not load curled or folded paper. Use papers under these conditions: Temperature: 59 to 77 °F (15 to 25 °C) Humidity: 40 to 60% RH Store printouts on EPSON Self Adhesive Sheets under these conditions: Temperature: 59 to 86 °F (15 to 30 °C) Humidity: 20 to 60% RH Printable area A B-L B-R C Single sheets/index cards Envelopes A: The minimum top margin is 0.12 inch (3.0 mm). B-L: The minimum left margin is 0.12 inch (3.0 mm). B-R: The minimum right margin is 0.12 inch (3.0 mm) for all papers except DL and No. 10 envelopes: DL envelopes: 0.28 inch (7.0 mm) No. 10 envelopes: 1.10 inches (28.0 mm) C: The minimum bottom margin is 0.55 inch (14.0 mm). * You can extend the minimum bottom margin to 0.12 inch (3.0 mm) by selecting Maximum as the Printable Area setting. However, print quality may decline in the expanded area. 10/02 EPSON Stylus C62 - 3 EPSON Stylus C62 3. Lift up the ink cartridge clamps. Control Panel To diagnose some problems, check the printer's control panel, as described below, or run a printer check (see page 5). Lights Green P light flashes Red b light is on Explanation The printer is receiving a print job, charging ink, or cleaning the print head. Your paper ran out, ink ran out, or paper is jammed. You may also see a message on your screen. If paper is out, load more paper, then press the b button to resume printing. If paper is jammed, first press the b button to eject the paper. If that doesn't work, turn off the printer, open the cover, and remove all paper out from the front, including any torn pieces. Then turn on the printer, reload paper, and press the b button. If you see an ink out message on your screen, you need to replace one of your ink cartridges. Replace the cartridge as described on page 6. Red b light flashes One of the ink cartridges is low. Make sure you have a replacement cartridge. 4. Unpack the ink cartridges that came with your printer and remove the yellow tape. Green P light is Paper may be blocking movement of the print head. off and red b light Turn off the printer, open the cover, and remove any is on jammed paper or other foreign objects. Then turn the printer on again. If the light is still on, contact your dealer or EPSON. Green P light and The printer may have an internal error. Turn off the red b light flash printer, wait a few seconds, and turn it on again. If the lights are still flashing, contact your dealer or EPSON. Green P light and One of your ink cartridges is installed incorrectly. red b light are on Follow the instructions on page 6 to remove and after installing an install the cartridge. ink cartridge Black cartridge Color cartridge Don't remove the seals from the bottom of the cartridges; ink will leak out. Install both cartridges or the printer won't work. Keep the cartridges out of the reach of children. 5. Tilt each cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. Installing the First Ink Cartridges 1. Turn on the printer. 2. Open the output tray and printer cover. Hooks Don't place the cartridge tabs under the hooks, or you may damage the clamp when you close it. 6. Lower the clamps until they click into place. 7. Press the e ink replacement button and close the printer cover. The green P power light flashes and you hear the ink charging. Don't turn off the printer or interrupt charging while the P power light is flashing or you'll use up more ink than necessary when you turn it back on. 4 - EPSON Stylus C62 10/02 EPSON Stylus C62 Additional Paper Loading Guidelines Don't use the cleaning sheets that may be included with your special media; they may damage the printer. Testing the Printer You can run a printer check to determine whether a problem comes from the printer itself or some other source. 1. Make sure both the printer and computer are turned off. Then disconnect the interface cable from the printer. 2. Make sure letter-size or larger plain paper is loaded in the printer. 3. Hold down the b maintenance button, then press and release the Ppower button. Continue holding down the b maintenance button until the green P power light starts to flash, then release it. The printer prints a nozzle check pattern. (If the pattern has white lines, you need to clean the print head; see page 7.) 4. Turn off the printer after it prints the check page. Then reconnect the cable and turn on your printer and computer. If the check page prints, the problem probably lies in your software settings, interface cable, or computer. Your software may not be installed correctly. If the check page doesn't print, you may have a problem with your printer. Try the suggestions in the Printer Basics book. If nothing works, contact your dealer or EPSON. Always load paper short edge first, even when printing landscape-oriented pictures. Always handle sheets by the edges, and don't touch the printable surface. Be sure to load the printable (whiter or glossier) side of the paper face up in the sheet feeder. You can load paper up to the arrow inside the left edge guide. In addition to the Type (Windows) or Media Type (Macintosh) setting, remember to select the correct Size (Windows) or Paper Size (Macintosh) for your media in the printer software. If there are protective sheets between the sheets of paper or film, be sure to remove the protective sheets before printing. Some special media have a cut corner that you need to position on the upper right. You can load the following number of sheets of EPSON special media: For this paper name Load this number of sheets Up to 30 sheets; 10 sheets for legal-size Up to 30 cards with the included support sheet beneath the stack Up to 20 sheets with the included support sheet beneath the stack One sheet at a time with the included support sheet beneath the sheet One sheet at a time Printing on Special Media Select the Type (Windows) or Media Type (Macintosh) setting according to these guidelines: For this paper name Plain paper sheets or envelopes EPSON Premium Bright White Paper EPSON Iron-On Transfer Paper EPSON High Quality Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Photo Quality Self Adhesive Sheets EPSON Matte Paper Heavyweight EPSON Double-Sided Matte Paper EPSON Photo Paper EPSON Glossy Photo Paper EPSON Glossy Photo Greeting Cards EPSON Panoramic Photo Paper EPSON All Purpose Glossy Paper Select this Type or Media Type setting Plain paper 360 dpi Ink Jet Paper Photo Quality Ink Jet Paper EPSON Premium Bright White Ink Jet Paper EPSON Photo Quality Ink Jet Paper EPSON Photo Quality Ink Jet Cards EPSON Matte Paper Heavyweight EPSON Photo Stickers EPSON Photo Paper (Panoramic size) EPSON Double-Sided Matte Paper EPSON Photo Quality Self Adhesive Sheets EPSON Iron-On Transfer Paper EPSON Premium Semigloss Photo Paper EPSON Ink Jet Transparencies Up to 10 sheets with the included support sheet beneath the stack Up to 20 sheets with the included support sheet beneath the stack One sheet at a time; up to 20 sheets for 5 × 7 size Matte Paper - Heavyweight Glossy Photo Paper EPSON Glossy Photo Paper or Photo Paper EPSON Premium Glossy Photo Paper EPSON Premium Glossy Photo Paper Premium Glossy Photo Paper EPSON Premium Semigloss Photo Paper EPSON Photo Stickers EPSON Ink Jet Transparencies Photo Quality Glossy Film Ink Jet Transparencies 10/02 EPSON Stylus C62 - 5 EPSON Stylus C62 3. Remove the cartridge and dispose of it carefully. Replacing an Ink Cartridge To ensure good results, use genuine EPSON ink cartridges and don't refill them. Other products may cause damage to your printer not covered by EPSON's warranty. You cannot print if either cartridge is empty. Leave the empty cartridge installed until you have obtained a replacement. Otherwise, the remaining ink in the nozzles may dry out. Use these ink cartridges within six months of installing them and before the expiration date on the package: Black: T040120 Color: T041020 Keep cartridges out of the reach of children and do not drink the ink. If ink gets on your hands, wash them with soap and water. If it gets in your eyes, flush them immediately with water. Low ink: red b error light flashes and a status screen appears telling you which cartridge is low. Empty cartridge: red b error light stays lit and the empty cartridge is indicated on the screen; you must replace it to continue printing. The red b error light also comes on if your paper runs out or is jammed, so make sure you check your paper before replacing a cartridge. 1. Open the printer cover and press the e ink replacement button. The print head moves to the center and the lights flash. 4. Unpack the new ink cartridge and remove the yellow tape. Black cartridge Color cartridge You must remove the yellow tape from the top of the cartridge or you will permanently damage it. Don't try to remove the clear seal underneath the cartridge. Don't touch the green circuit board on the back of the cartridge, or you may inhibit normal operation and printing. 5. Tilt the new cartridge toward you slightly as you insert it. Lower the cartridge so that the tabs rest on the hooks. 2. Lift up the ink cartridge clamp. The cartridge rises up from its holder. Hooks Don't place the cartridge tabs under the hooks, or you may damage the clamp when you close it. 6 - EPSON Stylus C62 10/02 EPSON Stylus C62 6. Press down firmly on the ink cartridge clamp until it clicks in place. Running the Head Cleaning Utility 1. Make sure the printer is turned on but not printing, and the red b error light is off. (If the red b light is flashing or on, you may need to replace the ink cartridge; see page 6 for details.) 2. Do one of the following: Windows: right-click the Status Monitor 3 icon on the Windows taskbar. Then click Head Cleaning. Macintosh OS 8.5.1 to 9.x: Open the File menu and choose Page Setup or Print. Click the Utility button, then click the Head Cleaning button. Macintosh OS X: Open the Applications folder and select EPSON Printer Utility. Select C62 Series in the printer list, click OK, and select Head Cleaning. 7. If you need to replace the other ink cartridge, repeat steps 2 through 6 before continuing with step 8. 8. Press the e ink replacement button and close the printer cover. The printer begins charging the ink delivery system. 3. Follow the instructions on the screen to clean the print head. Cleaning takes about 30 seconds, during which the printer makes some noise and the green P power light flashes. Never turn off the printer while the P power light is flashing, unless the printer hasn't moved or made noise for more than 5 minutes. 4. When the green P power light stops flashing, run a nozzle check to confirm the print head nozzles are clean. 9. Wait until ink charging is finished (the P power light stops flashing and the red b error light goes out). Make sure plain paper (not special ink jet paper) is loaded in the printer and click Print Nozzle Check Pattern. Then click Print. The nozzle check pattern prints (see the next section for details). 5. If the nozzle check pattern has no gaps or lines, click Finish. If the pattern has white lines, click Clean to clean the print head again. If you don't see any improvement after cleaning three or four times, check the solutions in your Printer Basics book. You can also turn the printer off and wait overnight--this allows any dried ink to soften--and then try cleaning the print head again. Cleaning the Print Head If your printouts are unexpectedly light or faint, or dots or lines are missing from the image, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Print head cleaning uses ink, so clean it only if quality declines. This section explains how to clean the print head using the Head Cleaning utility. This is the recommended method when the printer is connected directly to your computer (not over a network). You can also clean the print head by holding down the b maintenance button on the printer's control panel for three seconds when the red b error light is off. See your Print Show movies for instructions. When you don't turn on your printer for a long time, the print quality can decline. It's a good idea to turn on your printer at least once a month to maintain good print quality. 10/02 EPSON Stylus C62 - 7 EPSON Stylus C62 Examining the Nozzle Check Pattern Examine the nozzle check pattern you print. Each black and colored area should be complete, with no gaps or lines, as shown below: 5. Click Realignment to print another test page. Make sure the pattern numbered 8 in each row is the best aligned. If not, repeat steps 4 and 5. 6. When you're finished, click Finish. Cleaning the Printer If your printout looks okay, you're done. If any dots or lines are missing (as shown below), clean the print head again; see the previous section for instructions. To keep your printer working at its best, you should clean it several times a year. 1. Turn off the printer, unplug the power cord, and disconnect the printer cable. 2. Remove all paper, then use a soft brush to clean any dust or dirt from the sheet feeder. 3. Clean the exterior of the printer with a soft, damp cloth. Aligning the Print Head If your printouts contain misaligned vertical lines, you may need to align the print head. Your printer must be connected directly to your computer (not on a network), to use the Print Head Alignment utility. 1. Make sure the printer is turned on, but not printing, and letter-size plain paper (not special ink jet paper) is loaded. Load paper that's at least 8.27 inches (210 mm) wide to prevent ink from spraying inside the printer and smudging your printouts. 4. Clean ink out of the printer's interior with a soft, damp cloth. Don't touch the carriage shaft 2. Do one of the following: Windows: right-click the Status Monitor 3 icon on the right side of the Windows taskbar. Then click Print Head Alignment. Clean here Don't touch the carriage shaft. Don't touch the gears inside the printer. Never use a hard or abrasive brush, or alcohol or thinner for cleaning; they can damage the printer components and case. Don't get water on the printer components and don't spray lubricants or oils inside the printer. Don't use any cleaning sheets included with special paper; they may jam inside the printer. Macintosh OS 8.5.1 to 9.x: Open the File menu and choose Page Setup or Print. Click the Utility button, then click the Print Head Alignment button. Macintosh OS X: Open the Applications folder and select EPSON Printer Utility. Select C62 Series in the printer list, click OK, and select Print Head Alignment. 3. Follow the instructions on the screen to print a test page. You see the alignment window. 4. On the printed page, select the pattern that shows the two vertical lines most precisely printed on top of each other. You may need to use a magnifying glass. Select one pattern each for rows 1, 2, and 3. Then enter the number of the best pattern for each row in the corresponding boxes on the screen. 8 - EPSON Stylus C62 10/02 EPSON Stylus C62 Transporting the Printer If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. To avoid damage, always leave the ink cartridges installed when transporting the printer. Be sure to remove the tape used in step 4 after installing the printer in its new location. 1. Turn on the printer, wait until the print head locks in the far right position, then turn off the printer. 2. Unplug the power cord from the electrical outlet. Then disconnect the printer cable from the printer. 3. Remove any paper from the printer and remove the paper support. 4. Open the printer cover. Secure the ink cartridge holder to the printer with tape as shown, then close the printer cover. Tape the ink cartridge holder to the printer case 5. Push in the output tray extension and close the tray. 6. Repack the printer and its attachments in the original box using the protective materials that came with them. See your Start Here sheet. Keep the printer level as you transport it. After transporting the printer, remove the tape securing the print head and test your printer. If you notice a decline in print quality, clean the print head (see page 7); if output is misaligned, align the print head (see page 8). Related Documentation CPD-14476 CPD-14477 CPD-14343 PL-SC62 EPSON Stylus C62 Start Here EPSON Stylus C62 Printer Basics EPSON Stylus C62 CD-ROM with Print Show movies and Reference Guide EPSON Stylus C62 Parts Price List 10/02 EPSON Stylus C62 - 9