User manual HP PSC 950 ALL-IN-ONE - PSC 900 SERIES - SUPPORT AND SPECIFICATIONS

hp psc 900 series Support and Specifications © Copyright Hewlett-Packard Company 2001 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Portions Copyright © 1989-2001 Palomar Software Inc. The hp psc 900 series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2001 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: C8433-90183 First edition: June 2001 Printed in U.S.A., Mexico, Germany, or Singapore Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S.-registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. safety information ! warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. WARNING: potential shock hazard 1 Read and understand all instructions in the setup poster. 2 Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. 3 Observe all warnings and instructions marked on the product. 4 Unplug this product from wall outlets before cleaning. 5 Do not install or use this product near water or when you are wet. 6 Install the product securely on a stable surface. 7 Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. 8 If the product does not operate normally, see the online Troubleshooting help. 9 No operator-serviceable parts inside. Refer servicing to qualified service personnel. 10 Use in a well-ventilated area. notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in the "Technical information" section of this booklet. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. · Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias · Governmental stamps: - Postage stamps - Food stamps · Checks or drafts drawn on Governmental agencies · Paper currency, traveler's checks, or money orders · Certificates of deposit · Copyrighted works contents 1 use hewlett-packard's support services . . . . . . . . . . 1 get support and other information from the internet . . . . . . . . . . 1 hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2 technical information . . . . . . . . . . . . . . . . . . . . . . . 7 hp psc 900 series system requirements . . . . . . . . . . . . . . . . . . . 7 print specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 copy specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 fax specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 photo card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 scan specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 margin specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . 13 additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 environmental product stewardship program . . . . . . . . . . . . . . 13 regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 i hp psc 900 series 3 warranty information . . . . . . . . . . . . . . . . . . . . . .21 warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 returning your hp psc 900 series for service . . . . . . . . . . . . . . . 22 hewlett-packard limited global warranty statement for hp psc 900 series products . . . . . . . . . . . . . . . . . . . . . . . . 22 ii use hewlett-packard's support services 1 This section explains the service information provided by Hewlett-Packard. For comprehensive information, see the fully searchable onscreen User's Guide in the hp psc software. If you are unable to find the answer you need in the printed or onscreen documentation supplied with your product, you can contact one of the hp support services listed in the following pages. Some support services are available only in the U.S. and Canada, while others are available in many countries worldwide. If a support service number is not listed for your country or region, contact your nearest authorized hp dealer for help. get support and other information from the internet If you have Internet access, you can get help from the following hp Web site: http://www.officejetsupport.com The Web site offers technical support, drivers, supplies, and ordering information. hp customer support Software programs from other companies may be included with your hp psc. If you experience problems with any of those programs, you will receive the best technical assistance by calling the experts at that company. If you need to contact hp Customer Support, do the following before you call. 1 Make sure that: a. Your unit is plugged in and turned on. b. The specified print cartridges are installed correctly. c. The recommended paper is properly loaded in the input tray. Reset your unit: a. Turn off the unit using the On button located on the unit's front panel. b. Unplug the power adapter connector from the back of the unit. c. Plug the power adapter connector back into the unit. d. Turn on the unit using the On button. For more information, check the hp Web site at: http://www.officejetsupport.com. 2 3 1 hp psc 900 series 4 If you are still experiencing problems and need to speak with an hp Customer Support Representative: ­ Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start Copy, Black at the same time, until the serial number appears in the front-panel display. To display your service ID, on the front panel, press Enter and Start Copy, Color at the same time, until SERV ID: and the number appear in the front-panel display. ­ Print a Self-Test Report. ­ Make a color copy. ­ Be prepared to describe your problem in detail. Call hp Customer Support. Be near your unit when you call. 5 prepare your unit for shipment If after contacting hp Customer Support you are requested to send your unit in for service, please follow the power off and rebox steps below to avoid further damage to the hp product. 1 Turn on the unit. Disregard steps 1 through 6, if your unit will not turn on and the print carriage is in the home position. You will not be able to remove the print cartridges. Proceed to step 7. Open the print-cartridge access door. Remove the print cartridges from their holders, and lower the latches. 2 3 Caution! Remove both print cartridges and lower both latches. Failure to do so may damage your unit. 4 5 6 Place the print cartridges in an airtight bag so they will not dry out, and put them aside (do not send them with the unit, unless instructed to by the hp customer support call agent). Turn off the unit. Close the print-cartridge access door. 2 hp psc 900 series 7 If available, pack the unit for shipment using the original packing materials. If you do not have the original packaging materials, you can request a replacement package set from hp Customer Support. Shipping damage caused by improper packaging is not covered under the warranty. 8 9 Place the return shipping label on the outside of the box. Include the following items in the box: ­ A brief description of symptoms for service personnel (samples of print quality problems are helpful). ­ A copy of the sales slip or other proof of purchase to establish the warranty coverage period. ­ Your name, address, and a phone number where you can be reached during the day. call in the U.S. during warranty Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period. The numbers listed below are current as of the printing date of this guide. For a list of current international hp Support Service numbers, visit this address and choose your own country, region or language: http://www.officejetsupport.com For Korea, you can also visit this address: http://www.hp.co.kr/ You can call the hp support center in the following countries or regions. If your country or region is not listed, contact your local dealer or nearest hp Sales and Support Office to find out how to obtain services. Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply. call elsewhere in the world 3 hp psc 900 series For phone support in Europe, please check for the details and conditions of phone support in your country or region by consulting the following Web site: http://www.hp.com/go/support Alternatively, you can ask your dealer or call hp at the phone number indicated in this booklet. As part of our constant efforts to improve our phone support service, we advise you to check our website on a regular basis for new information regarding service features and delivery. Country/Region Argentina hp Technical Support 0810-555-5520, ext. 4778 or 8380 Country/Region Mexico (Mexico City) Netherlands New Zealand Norway Oman Palestine Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia, Moscow Russia, St. Petersburg Ukraine Saudi Arabia Singapore South Africa (RSA) hp Technical Support 5258-9922 +31 (0) 20 606 8751 (09) 356 6640 +47 22 11 6299 +971 4 883 8454 +971 4 883 8454 0-800-10111 632-867-3551 +48 22 865 98 00 +351 21 3176333 1-877-232-0589 +971 4 883 8454 +40 1 315 44 42 01 3154442 +7 095 797 3520 +7 812 346 7997 +7 (380-44) 490-3520 +971 4 883 8454 (65) 272-5300 086 000 1030 +27-11 258 9301 +34 902 321 123 +46 (0)8 619 2170 Argentina (Buenos Aires) (5411) 4778-8380 Australia Austria Bahrain (Dubai) Belgium (Dutch) Belgium (French) Brazil Brazil (Sao Paulo) +61 3 8877 8000 1902 910 910 +43 (0) 810 00 6080 +971 4 883 8454 +32 (0) 02 626 8806 +32 (0) 02 626 8807 55 11 829 6612 800-15-77-51 55 (11) 3747-7799 Canada during warranty (905) 206 4663 Canada post-warranty (per-call charge) Chile Columbia Czech Republic Denmark Europe (English) Egypt Finland France 1-877-621-4722 123-800-360-999 9-800-91-9477 +42 (0) 2 6130 7310 +45 39 29 4099 +44 (0) 207 512 5202 +971 4 883 8454 +358 (0) 203 47 288 +33 (0) 143623434 Germany (0.24 DM/min) +49 (0) 180 52 58 143 South Africa, Outside Republic Greece Hong Kong +30 (0) 1 619 64 11 (852) 300-28-555 Spain Sweden 4 hp psc 900 series Country/Region Guatemala Hungary India Indonesia Ireland Israel Italy Jordan Korea Kuwait Lebanon Malaysia Mexico hp Technical Support 999-5305 +36 (0) 1 382 1111 91-11-682-6035 62-21-350-3408 +353 (0) 662 5525 +972 (0) 9 9524848 +39 0226410350 +971 4 883 8454 +82 (2) 3270 0700 +971 4 883 8454 +971 4 883 8454 03-2952566 01-800-472-6684 Country/Region Switzerland (French) Switzerland (German) Taiwan Thailand Turkey United Arab Emirates United Kingdom Venezuela Venezuela (Caracas) Vietnam Yemen hp Technical Support +41 (0) 84 880 1111 +41 (0) 84 880 1111 886-2-2717-0055 (662) 661-4000 +90 212 221 69 69 +971 4 883 8454 +44 (0) 207 512 52 02 800-47-777 (502) 207-8488 84-8-823-4530 +971 4 883 8454 call in Australia post-warranty If your product is not under warranty, you can call 03 8877 8000. A per-incident, out-of-warranty support fee of $27.50 (inc GST) will be charged to your credit card. You can also call 1902 910 910 ($27.50 charged to your phone account) from 9:00 A.M. to 5:00 P.M. Monday through Friday. (Charges and support hours are subject to change without notice.) hp distribution center To order hp psc software, a copy of the printed Reference Guide, a setup poster, or other customer-replaceable parts, call the appropriate number. · · In the U.S. or Canada, dial (661) 257-5565. In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.). To order hp psc software, call the phone number for your country. Region U.S. Argentina Asia Pacific Australia/New Zealand Brazil Chile Europe Europe Number for ordering (661) 257-5565 541 14 778-8380 65 272 5300 61 3 8877 8000 55-11-829-6612 123-800-360-999 +49 180 5 290220 +44 870 606 9081 5 hp psc 900 series Region South Africa Mexico Venezuela Venezuela (Caracas) Number for ordering +27 (0)11 8061030 01-800-472-6684 800-47-777 (502) 207-8488 6 technical information 2 Recommended Pentium Pentium Pentium Pentium Pentium 128 128 128 128 128 MB MB MB MB MB 333 333 333 333 333 or or or or or or or or or or later later later later later hp psc 900 series system requirements The following specifications are subject to change without notice. PC Requirements Item Processor Windows Windows Windows Windows Windows RAM Windows Windows Windows Windows Windows 98 98SE 2000 Millennium XP 98 98SE 2000 Millennium XP Minimum Pentium Pentium Pentium Pentium Pentium 64 64 64 64 64 MB MB MB MB MB 200 200 200 200 200 more more more more more Disk space needed for installation Additional disk space needed for scanned images Monitor Media I/O Internet access Sound card 300 MB, plus 50 MB for full color scanning 50 MB 640x480 (800x600) SVGA (256 colors) 2X CD-ROM drive Local connect requires USB 300 MB, plus 50 MB for full color scanning 50 MB SVGA (24-bit color) 2X CD-ROM drive Local connect requires USB port Recommended Recommended 7 hp psc 900 series Macintosh Requirements Item Processor Macintosh OS9.1 Macintosh OSX RAM Macintosh OS9.1 Macintosh OSX Disk space needed for installation Additional disk space needed for scanned images Monitor Media I/O Internet access Sound card Minimum G3 processor G3 processor 64 MB 64 MB 100 MB, plus 50 MB for full color scanning 50 MB 800 x 600 (256 colors) 2X CD-ROM drive Local connect requires USB Recommended G3 processor G3 processor 64MB 64MB 100 MB, plus 50 MB for full color scanning 50 MB 800 x 600 (256 colors) 2X CD-ROM drive Local connect requires USB port Recommended Recommended print specifications · · · · · · · 600-by-600 dpi black with resolution enhancement technology (REt) 600-by-600 dpi color with hp photoret III Method: Drop-on-demand thermal inkjet Language: hp PCL Level 3 or PCL3 GUI Print speeds vary according to the complexity of the document. Duty cycle: 1000 printed pages per month (average) Duty cycle: 5000 printed pages per month (maximum) Resolution (dpi) Best Black Color Normal Black Color Fast Black Color a.Using photo paper 600-by-600 600-by-600 (2400-by-1200 ) 600-by-600 600-by-600 300-by-300 300-by-300 a Speed (ppm) up to 4.7 up to 3.1 up to 6.5 up to 5.0 up to 12 up to 10 8 hp psc 900 series copy specifications · · · · · · Digital image processing Up to 99 copies from original (varies by model) Digital zoom from 25 to 400% (varies by model) Fit to page, Poster, Clone, Mirror Up to 12 cpm black, 9 cpm color (varies by model) Copy speeds vary according to the complexity of the document Speed (ppm) Best Black Color Normal Black Color Fast Black Color a.On photo paper b.Maximum at 200% scaling 3.5 1.0 8.0 5.0 12 9.0 Print Resolution (dpi)a 1200-by-1200 1200-by-1200 600-by-600 600-by-600 300-by-600 600-by-600 Scan Resolution (dpi)b 600-by-1200 600-by-1200 300-by-1200 300-by-1200 300-by-1200 300-by-1200 fax specifications · · · Walk-up color fax Up to 60 speed dials (varies by model) Up to 60-page memory (varies by model) (based on ITU-T Test Image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.) Manual multiple page fax Automatic redial (up to five times) Confirmation and activity reports CCITT/ITU Group 3 fax with Error Correction Mode 14.4 Kbps transmission 6 seconds/page speed at 14.4 Kbps (based on ITU-T Test Image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.) · · · · · · 9 hp psc 900 series · · · Broadcast to 20 locations Ring detect with automatic fax/answering machine switching Delayed faxing Photo (dpi) Black Color 200-by-200 (8-bit grayscale) 200-by-200 Fine (dpi) 200-by-200 200-by-200 Standard (dpi) 200-by-100 200-by-200 photo card specifications The hp psc supports the following photo cards: · · · Compact Flash (R) Type I and II Smart Media (R) Sony Memory Stick (R) scan specifications · · · · Create photo projects within Scan window Image editor included OCR software automatically converts to editable text Scan speeds vary according to the complexity of the document Resolution Color Interface 600-by-1200 dpi optical, up to 9600 dpi enhanced (varies by model) 42-bit hardware image-processing, 36-bit color (millions of colors) 8-bit grayscale (256 levels of gray) TWAIN-compliant margin specifications Top (leading edge) Sheet Paper U.S. letter U.S. legal U.S. executive ISO A4 .07 in. (1.8 mm) .07 in. (1.8 mm) .07 in. (1.8 mm) .07 in. (1.8 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .25 in. (6.4 mm) .25 in. (6.4 mm) .25 in. (6.4 mm) .13 in. (3.4 mm) .25 in. (6.4 mm) .25 in. (6.4 mm) .25 in. (6.4 mm) .13 in. (3.4 mm) Bottom (trailing edge)a Left Right 10 hp psc 900 series Top (leading edge) ISO A5 JIS B5 .07 in. (1.8 mm) .07 in. (1.8 mm) Bottom (trailing edge)a .46 in. (11.7 mm) .46 in. (11.7 mm) Left .13 in. (3.4 mm) .13 in. (3.4 mm) Right .13 in. (3.4 mm) .13 in. (3.4 mm) Envelopes U.S. No. 10 A2 (5.5 baronial) Intnl. DL Intnl. C6 .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) Cards U.S. 3-by-5 in. U.S. 4-by-6 in. U.S. 5-by-8 in. ISO and JIS A6 Hagaki .07 in. (1.8 mm) .07 in. (1.8 mm) .07 in. (1.8 mm) .07 in. (1.8 mm) .07 in. (1.8 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .46 in. (11.7 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) .13 in. (3.2 mm) a.This margin is not LaserJet-compatible, however, the total writing area is compatible. The writing area is offset from center by .21 inches (5.4 mm), which causes asymmetric top and bottom margins. paper specifications paper-tray capacities Type Plain paper Legal paper Cards Envelopes Banners Paper Weight 16 to 24 lb. (60 to 90 gsm) 20 to 24 lb. (75 to 90 gsm) 110 lb. index max (200 gsm) 20 to 24 lb. (75 to 90 gsm) 16-24 lb. (60-90 gsm) Input Traya 100 Output Trayb 50 black, 20 color 30 15 20 10 10 20 or less 11 hp psc 900 series Input Traya 25 20 20 10 Type Transparency film Labels 4x6 Photo a.Maximum capacity Paper Weight N/A N/A 145 lb. (236 gsm) Output Trayb 25 or less b.Output tray capacity is affected by the type of paper and the amount of ink you are using. HP recommends emptying the tray frequently. paper sizes Type Paper Size Letter: 8.5-by-11 in. (216-by-279 mm) Legal: 8.5-by-14 in. (216-by-356 mm) Executive: 7.25-by-10.5 in. (184-by-279 mm) A4: 210-by-297 mm A5: 148-by-210 mm B5: 182-by-257 mm Letter: 8.5-by-11 in. (216-by-279 mm) A4: 8.27-by-11.69 in. (210-by-297 mm) U.S. #10: 4.12-by-9.5 in. (104.7-by-241.3 mm) A2: 4.37-by-5.75 in. (111-by-146 mm) DL: 4.33-by-8.66 in. (109.98-by-219.96 mm) C6: 4.49-by-6.38 in. (114.05-by-162.05 mm) Letter: 8.5-by-11 in. (216-by-279 mm) A4: 210-by-297 mm 3-by-5 in. (76-by-127 mm) 4-by-6 in. (102-by-152 mm) 5-by-8 in. (127-by-203 mm) A6: 105-by-148.5 mm Letter: 8.5-by-11 in. (216-by-279 mm) A4: 210-by-297 mm 3-by-3 in. up to 8.5-by-14 in. (77-by-77 up to 216-by-356 mm) Banner Envelopes Transparency films Cards Labels Custom physical specifications · · · · Height: 10.7 in. (27.2 cm) Width: 17.8 in. (45.2 cm) Depth: 14.1 in. (35.8 cm) Weight: 19.3 lb. (8.75 kg) power specifications · · · Power consumption: 50W maximum Source (Input) Voltage: 100 to 240 VAC*, grounded Input Frequency: 50 to 60 Hz 12 hp psc 900 series · Current: 1A maximum * Figures are based on using the AC adapter that came with your unit (HP part number 0950-3807). environmental specifications · · · · Recommended Operating Temperature Range: 15º to 35º C (59º to 95º F) Allowable Operating Temperature Range: 5º to 40º C (41º to 104º F) Humidity: 20% to 80% RH non-condensing Non-operating (Storage) Temperature Range: -40º to 65º C (-40º to 149º F) additional specifications · · Memory: 6.0-MB ROM, 8.0-MB RAM Noise levels per ISO 9296: Sound Level Printing Color 5.4 B(A) Printing B&W (Normal) 6.0 B(A) Sending Fax Idling Copy Color Copy B&W Sound Power, LwAd (1B=10dB) Sound Pressure, LpAm (operator position: standing) 5.5 B(A) 45 dB(A) 3.4 B(A) 5.3 B(A) 5.9 B(A) 44.3 dB(A) 51.3 dB(A) 20.4 dB(A) 44.3 dB(A) 50.5 dB(A) order print cartridges Print Cartridges HP black print cartridges HP color print cartridges HP Reorder Number #15, 25-mil black print cartridge #78, 19-mil color print cartridge #78, 38-mil color cartridge If you have Internet access, you can get more information from the HP Web site at: http://www.officejetsupport.com environmental product stewardship program protecting the environment Hewlett-Packard is committed to providing quality products in an environmentaly sound manner. This product has been designed with several attributes to minimize impacts on our environment. For more information, visit HP's Commitment to the Environment website at: http://www.hp.com/abouthp/environment 13 hp psc 900 series ozone production energy consumption This product generates no appreciable ozone gas (O3). Energy usage drops significantly while in Power Save mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR®, which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, visit the following web site: http://www.energystar.gov paper use plastics This product is suited for the use of recycled paper according to DIN 19309. Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the product's life. Material safety data sheets (MSDS) can be obtained from the HP web site at: http://www.hp.com/go/msds If you are in the United States or Canada and do not have access to the Internet, call the U.S. HP FIRST fax-on-demand service at (800) 231-9300. Use Index number 7 for a listing of the material safety data sheets. International customers without Internet access should call (404) 329-2009 for further information. material safety data sheets recycling program HP offers an increasing number of product return and recycling programs in many countries, as well as partnering with some of the largest electronic recycling centers throughout the world. HP also conserves resources by refurbishing and reselling some of its most popular products. regulatory information The following sections describe product requirements from various regulatory agencies. notice to users of the U.S. telephone network: FCC requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this information to your telephone company. 14 hp psc 900 series An FCC compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment connects to the telephone network through the following standard network interface jack: USOC RJ-11C. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your number is called. Too many devices on one line may result in failure to ring in response to an incoming call. In most, but not all, areas the sum of the RENs of all devices should not exceed five (5). To be certain of the number of devices you may connect to your line, as determined by the REN, you should call your local telephone company to determine the maximum REN for your calling area. If this equipment causes harm to the telephone network, your telephone company may discontinue your service temporarily. If possible, they will notify you in advance. If advance notice is not practical, you will be notified as soon as possible. You will also be advised of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper operation of your equipment. If they do, you will be given advance notice so you will have the opportunity to maintain uninterrupted service. If you experience trouble with this equipment, please contact the manufacturer, or look elsewhere in this manual, for warranty or repair information. Your telephone company may ask you to disconnect this equipment from the network until the problem has been corrected or until you are sure that the equipment is not malfunctioning. This equipment may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. Contact your state's public utility commission, public service commission, or corporation commission for more information. This equipment includes automatic dialing capability. When programming and/or making test calls to emergency numbers: · · Remain on the line and explain to the dispatcher the reason for the call. Perform such activities in the off-peak hours, such as early morning or late evening. Notice: The FCC hearing aid compatibility rules for telephones are not applicable to this equipment. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of transmission, the date and time it is sent and an identification of the business, other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long-distance transmission charges.) In order to program this information into your fax machine, you should complete the steps described in the software. 15 hp psc 900 series regulatory notices The following sections are statements from various regulatory agencies. FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. Declaration of Conformity: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is not guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · · · · Reorient the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Product Regulations Manager, Hewlett-Packard Company, San Diego, (858) 655-4100. The user may find the following booklet prepared by the Federal Communications Commission helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4. Caution! Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by the Hewlett-Packard Company, may cause harmful interference and void the FCC authorization to operate this equipment. doc statement / déclaration de conformité (Canada) Le présent appareil numérique n'émet pas de bruit radioélectrique dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère des Communications du Canada. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. notice to users of the Canadian telephone network The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. 16 hp psc 900 series Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution! Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. The REN for this product is 0.3B, based on FCC Part 68 test results. notice to all users of the European Economic Area (EEA) This product is designed to interwork with the analogue telephone networks in the following countries: German France Belgium Austria Norway Greece UK Spain Luxembourg Denmark Finland Portugal Netherlands Italy Sweden Ireland Network compatibility depends on customer selected settings, which must be reset to use the equipment on a telephone network in a country other than where the product was purchased. Contact the vendor or Hewlett-Packard Company if addition product support is necessary. This equipment has been certified by the manufacturer in accordance with Directive 1999/5/EC (annex II) for Pan-European single-terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. 17 hp psc 900 series In the event of problems, you should contact your equipment supplier in the first instance. notice to users of the Irish telephone network notice to users of the German telephone network geräuschemission This equipment is designed for DTMF tone dialing and loop disconnect dialing. In the unlikely event of problems with loop disconnect dialing, it is recommended to use this equipment only with the DTMF tone dial setting. The HP 900 Series products are designed to connect only to the analogue publicswitched telephone network (PSTN). Please connect the TAE N telephone connector plug, provided with the hp psc 900 series, into the wall socket (TAE 6) code N. The hp psc 900 series products can be used as a single device and/or in combination (in serial connection) with other approved terminal equipment. LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 for nonEuropean customers This product is approved for use only in the country in which it was purchased. Local country laws may prohibit the use of this product outside the country of purchase. It is strictly forbidden by law in virtually every country to connect nonapproved telecommunications equipment (fax machines) to public telephone networks. VCCI-2 (Japan) notice to users of the Korean telephone network 18 hp psc 900 series notice to users of the New Zealand telephone network 1 2 3 This equipment shall not be set to make automatic calls to the Telecom `111' Emergency Service. This equipment should not be used under any circumstances which may constitute a nuisance to other Telecom customers. A Telepermit for any terminal equipment indicates only that Telecom accepts that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it does not assure that any item will work correctly with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services. The decadic (or pulse) dialing on this device is unsuitable for use on the telecom network in New Zealand. This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances. Not all telephones will respond to incoming ringing when connected to the extension socket. 4 5 6 19 hp psc 900 series declaration of conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name and Address: Hewlett-Packard Company, 16399 West Bernardo Drive, San Diego, CA 92127-1899, USA declares that the product hp psc 900 series (C8436A) Product Name: Model Number(s): Product Options: psc 950, psc 950xi, psc 950vr, psc 920 C8434A, C8435A, C8436A, C8437A All EN60950:1992 +A1, A2, A3, A4 & A11 IEC60950:1991 +A1, A2, A3 & A4 UL1950/CSA 22.2 No. 950, 3rd Edn: 1995 NOM-019-SCFI-1993 IEC 60825.1:1993 +A1/EN 60825-1:1994 +A11 Class 1 (Laser/LED) conforms to the following Product Specifications: Safety: EMC: CISPR22:1993, +A1 & A2 / EN55022:1994, +A1 & A2 - Class B CISPR24: 1997/EN55024:1998 IEC 61000-3-2:1995 / EN61000-3-2:1995 IEC 61000-3-3:1994 / EN61000-3-3:1995 AS/NZS 3548:1992 Taiwan CNS13438 FCC Part 15-Class B / ICES-003, Issue 2 / VCCI-2 Telecom: Supplementary Information The Product herewith complies with the requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and the R&TTE Directive 1999/5/EC (ANNEX II) carries the CE marking accordingly. European Contact for regulatory topics only: Your local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH. Department HQ-TRE, Herrenberger Strasse 130, D-71034 Böblingen, Germany (FAX + 49-7031-14-3143) 20 warranty information 3 hp psc 900 series Duration of Limited Warranty (hardware and labor): 1 Year Duration of Limited Warranty (CD media): 90 Days Duration of Limited Warranty (print cartridges): 90 Days warranty service express service To obtain HP express repair service, the customer must contact an HP service office or an HP Customer Support Center for basic troubleshooting first. See hp customer support on page 1 for steps to take before calling Customer Support. If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned. The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product. warranty upgrades Upgrade your standard factory warranty to a total of three years with the HP SUPPORTPACK. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. This program offers phone support from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) Monday through Friday and 9:00 A.M. to 4:00 P.M. (MST) on Saturdays. If during your technical support call it is determined that you need a replacement product, then HP will ship you this product next business day free of charge. Available in U.S. only. For more information, please call 1-888-999-4747 or visit the following HP Web site: http://www.hp.com/go/hpsupportpack Outside the U.S., please call your local HP Customer Support office. See call elsewhere in the world on page 3 for a list of international Customer Support numbers. 21 hp psc 900 series returning your hp psc 900 series for service Before returning your HP PSC for service, you must call HP Customer Support. See hp customer support on page 1 for steps to take before calling Customer Support. hewlett-packard limited global warranty statement for hp psc 900 series products extent of limited warranty Hewlett-Packard ("HP") warrants to the end-user customer ("Customer") that each hp psc 900 series product ("Product"), including related software, accessories, media, and supplies, shall be free from defects in material and workmanship for the duration specified in section A2 below, which duration begins on the date of purchase by the Customer. For each hardware Product, the duration of HP's limited warranty is one year for parts and one year for labor. For all other Products, the duration of HP's limited warranty for both parts and labor is ninety days. For each software Product, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any Product shall be uninterrupted or error free. HP's limited warranty covers only those defects which arise as a result of normal use of a Product, and does not cover any other problems, including those which arise as a result of (a) improper maintenance or modification, (b) software, accessories, media, or supplies not provided or supported by HP, or (c) operation outside the Product's specifications. For any hardware Product, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the Customer or any HP support contract with the Customer. However, if Product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP shall charge its standard labor and materials charges to service the Product for the failure or damage. If HP receives, during the applicable warranty period, notice of a defect in any Product, HP shall either repair or replace the defective Product, at HP's option. Where labor charges are not covered by HP's limited warranty, repairs shall be at HP's standard charges for labor. If HP is unable to repair or replace, as applicable, a defective Product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the Product. HP shall have no obligation to repair, replace, or refund until the Customer returns the defective Product to HP. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the Product being replaced. HP products, including each Product, may contain remanufactured parts, components, or materials equivalent to new in performance. HP's limited warranty for each Product is valid in any country or locality where HP has a support presence for the Product and where HP has marketed the Product. The level of warranty service may vary according to local standards. HP shall have no obligation to alter the form, fit, or function of the Product in order to make it operate in a country or locality for which the Product was never intended to operate. 22 hp psc 900 series limitations of warranty TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. To the extent allowed by local law, the remedies provided in this Limited Warranty Statement are the Customer's sole and exclusive remedies. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. limitations of liability local law This Limited Warranty Statement gives the Customer specific legal rights. The Customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world. To the extent this Limited Warranty Statement is inconsistent with local law, this Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Statement may not apply to the Customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may: Preclude the disclaimers and limitations in this Statement from limiting the statutory rights of a consumer (e.g. the United Kingdom); Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or Grant the Customer additional warranty rights, specify the duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS LIMITED WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE COVERED HP PRODUCTS TO SUCH CUSTOMERS. 23 hp psc 900 series Notes 24 hp psc 900 series Notes 25 hp psc 900 series Notes 26 Visit the hp all-in-one information center. It's everything you need to get the most value from your hp psc. · Technical Support · Supplies and Ordering Information · Project Tips · Ways to Enhance Your Product www.hp.com/go/all-in-one © 2001 Hewlett-Packard Company Printed in the U.S.A., Mexico, Germany, or Singapore. *C8433-90183* *C8433-90183* C8433-90183