Photo Printer Series Quick Start Guide Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product): _________________________________________ Model Number (located on the top of the product):___________________________________________ Setup CD-ROM number (located on the CD-ROM): __________________________________________ Purchase Date: ______________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. Photo Printer Quick Start Guide Canon PIXMA iP4300 Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2006 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP4300 Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR guidelines for efficiency. The International ENERGY STAR® Office Equipment Program is a global program that promotes energy saving through the use of computer and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, faxes and copiers. Their standards and logos are uniform among participating nations. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks "Windows" and "Internet Explorer" are trademarks of Microsoft Corporation, registered in the United States and other countries. "Macintosh" and "Mac" are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 Table of Contents Before Printing................................................2 Turning the Printer On and Off .......................2 Loading Printing Paper ...................................4 Basic Printing ...............................................19 Printing with Windows...................................19 Printing with Macintosh.................................20 Printing Photographs Directly from a Compliant Device ................................21 Printing from a PictBridge Compliant Device...........................................................21 Routine Maintenance ...................................26 Replacing an Ink Tank ..................................26 Keeping the Best Printing Results ................34 When Printing Becomes Faint or Colors Are Incorrect .................................................35 Printing the Nozzle Check Pattern................36 Examining the Nozzle Check Pattern ...........38 Print Head Cleaning......................................39 Print Head Deep Cleaning ............................42 Aligning the Print Head .................................44 Cleaning Your Printer ...................................55 Troubleshooting ...........................................60 Cannot Install the Printer Driver....................61 Cannot Connect to Computer Properly.........63 Print Results Not Satisfactory .......................64 Printer Does Not Start...................................69 Paper Does Not Feed Properly.....................70 Paper Jams...................................................72 ALARM Lamp Flashes Orange.....................76 Error Message Appears on the Screen ........78 Cannot Print Properly from a Digital Camera .........................................................82 Appendix .......................................................85 Reading the On-screen Manuals ..................85 Specifications................................................86 Safety Precautions .......................................89 Users in the U.S.A. .......................................92 Index ..............................................................96 1 Before Printing Turning the Printer On and Off Turn on the printer before printing. Note Auto Power On/Off Feature You can set the printer to turn on and off automatically. Auto Power On: Automatically turns on the printer when print data is sent from the computer. Auto Power Off: Automatically turns off the printer when no print data is sent for a certain interval. Set this setting in the Maintenance sheet of the printer driver in Windows®, and in the Canon IJ Printer Utility on a Macintosh®. For setting details, refer to the Printer Driver Guide on-screen manual. Turning on the Printer Before turning on the printer, confirm the following. The Print Head and ink tanks are set into place. The printer is connected to your computer (or a compatible device). The printer driver is installed. Note If preparatory operations above are not complete, follow the Easy Setup Instructions to complete them. 1 Press the POWER button. The POWER lamp flashes green, and changes to steady, non-flashing light. Important If the ALARM lamp begins to flash orange, see "ALARM Lamp Flashes Orange" on page 76. 2 Turn on your computer. 2 Before Printing Turning off the Printer 1 To turn off the printer, press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Important About the Power Plug When removing the power plug after turing off the printer, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the printer may become unable to print. See "Keeping the Best Printing Results" on page 34. Before Printing 3 Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder and the Cassette. Paper Handling Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Auto Sheet Feeder Plain Paper Envelopes -- -- 0.52 inches / 13 mm 10 envelopes Cassette 0.52 inches / 13 mm 5 envelopes 80 sheets (A4, Letter) Printer Driver Setting for Media Type Plain Paper Envelope High Resolution Paper Plain Paper Glossy Photo Paper High Resolution HR-101N 80 sheets (A4, Letter) Paper Super White Paper Glossy Photo Paper SW-201 GP-401 0.52 inches / 13 mm (A4, Letter) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Credit card) 10 sheets (A4), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 0.52 inches / 13 mm (A4, Letter) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm), Not loadable (Credit card)*2 10 sheets (A4), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Glossy Photo GP-501 Paper "Everyday Use" Matte Photo Paper Photo Paper Plus Glossy*3 MP-101 Glossy Photo Paper Matte Photo Paper Photo Paper Plus Glossy PP-101 Photo Paper Plus Double Sided*3 Photo Paper Plus Semigloss*3 PP-101D 10 sheets (A4, Letter, 5" 10 sheets (A4, Letter, 5" Photo Paper x 7" / 127.0 x 177.8 x 7" / 127.0 x 177.8 mm) Plus Double mm) Sided SG-101, SG-201 10 sheets (A4, Letter), 10 sheets (8" x 10" / 203.2 x 254.0 mm)*4, 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 8" x 10" / 203.2 x 254.0 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Wide) 1 sheet 10 sheets (A4, Letter), 10 sheets (8" x 10" / 203.2 x 254.0 mm)*4, 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 8" x 10" / 203.2 x 254.0 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Wide) Not loadable*2 Photo Paper Plus Glossy Photo Paper Pro*3 PR-101 Photo Paper Pro Photo Stickers*5 PS-101 Photo Paper Plus Glossy 4 Before Printing Media Type Model*1 Paper Support Load Limit Auto Sheet Feeder Cassette 1 sheet Printer Driver Setting for Media Type T-Shirt Transfers T-Shirt Transfers TR-301 1 sheet Paper with a Model Number is Canon specialty media. You may not be able to purchase some Canon genuine papers depending on your country. *1 Paper is not sold in the US by Model Number. Purchase paper by name. *2 Feeding this paper from the Cassette can damage the printer. Load in the Auto Sheet Feeder. *3 When loading a stack of paper, the printed side may become marked when it is fed in. In this case, load paper one sheet at a time. *4 SG-201 only *5 You can specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM. Note For a detailed description of printing media types, refer to "Printing Media" in the User's Guide onscreen manual. Media Types You Cannot Use Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size. Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (non-Canon genuine paper weighing more than 105 gsm / 28 lb) Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc. Before Printing 5 Photo Paper Pro Guidelines Do not touch the print surface until the ink is dry (approximately 30 minutes). Colors in dark images may appear indistinct at first, but will become clearer after approximately 30 minutes. Images may become smudged if you place printouts in an album before the ink is completely dry. We recommend to allow the ink to dry for 24 hours before placing your printouts in an album. Do not attempt to dry the ink with a hair dryer or by exposing printouts to direct sunlight. Do not store or display printouts in hot or humid conditions. Never expose them to heat or direct sunlight. Store printouts in photo albums, photo frames, or presentation binders to protect them from direct exposure to air or sunlight. Do not mount printouts in an adhesive-type album as you may not be able to remove them. Note that some types of clear plastic folders and albums may cause the edges of the paper to turn yellow. Using Specialty ...