User manual SAMSUNG SGH-D500 - QUICK GUIDE

guide to using your Samsung SGH-D500 welcome This guide will get you up and running with your Samsung D500 in no time. Before using your phone, please remember to register with Orange. The getting started section of this guide will take you through inserting your SIM Card and using the main features of your phone for the first time. The guide shows you more about specific applications and services, as well as how to use your phone's more advanced features. the future's bright, the future's Orange contents getting started register with Orange ...................................................12 insert your SIM Card ..................................................14 plug in and charge .....................................................15 outside your Samsung D500 ......................................16 lock your keys ............................................................18 your Home screen......................................................19 soft keys ....................................................................20 explore the menus......................................................21 make your first call .....................................................23 receive your first call...................................................24 adjust the volume.......................................................25 create your first contact .............................................26 record your first video ................................................28 send your first video message ....................................29 receive your first video message .................................30 take your first photograph ..........................................31 send your first photo message ...................................32 receive your first photo message ................................33 send your first text message.......................................34 receive your first text message ...................................36 visit your Orange World site........................................37 set up your first email account....................................38 receive your first email................................................39 1 making calls 2 manage your contacts choose whether you answer a call or not ...................42 redialling a number ....................................................42 take two different calls at the same time ....................43 speak to someone privately during a call ...................44 sending key tones .....................................................45 call back a missed number ........................................45 conference calls ........................................................46 removing a conference member ................................47 keep your business and personal lives separate by using two different lines ..................48 know who is calling you, or hide your number when you make a call ...........................49 activate the loudspeaker ...........................................50 reduce background noise with voice clarity ................50 store the names and numbers of your friends, family and colleagues in your Address book ..............54 When I save a contact in my phonebook where are the details stored? ..................55 storing a number from the Home screen ...................56 store you own number ..............................................57 search for a contact in your Address book ................57 delete unwanted contacts from your Address book ...58 copy contacts between your phone and SIM Card ....58 backup your SIM Card address book ........................59 save time using speed dialling ...................................60 editing speed-dial entries ..........................................60 arrange your address book into caller groups ............61 set a ringtone for your Address book caller groups ....62 3 manage your calls keep track of who has called you, even if they don't leave a message on your Answer Phone ..........72 find out who has called you and when .......................73 keep an eye on how long you spend on your calls .....74 keep track of time with the minute minder .................75 send and receive emails ............................................87 adding an attachment ...............................................87 changing your send settings ......................................88 changing your receive settings ..................................89 more information .......................................................90 6 Video Messaging Answer Phone Call Return ........................................64 what happens when you get an Answer Phone message? ..........................................64 listening to your Answer Phone messages .................64 use Answer Phone shortcuts to manage your messages efficiently .........................65 personalising your Answer Phone greeting .................65 set up an Answer Phone PIN ....................................66 listen to your Answer Phone messages from any other phone and while abroad ............................66 when you can't take your calls, why not divert them? ...67 more information .......................................................69 control the numbers that can be called from your phone .........................................69 call barring can be used selectively to bar outgoing and incoming calls ............................71 if a picture speaks a thousand words, a video tells a great deal more .................................100 sending video messages .........................................102 receiving video messages ........................................103 my video clips .........................................................104 4 messaging and email 5 Photo Messaging 7 Orange multi media services one click to your new Orange World ........................106 create your own Orange World ................................107 Orange Directory Enquiries ......................................108 find your way using Orange World ...........................109 share information with Orange World .......................109 read your Orange Emails .........................................110 bookmark your favourite sites ..................................110 choose from a list of options while you are browsing ............................................111 text messages are fun, quick and convenient ............78 change to another text input mode ............................79 attach a picture or sound to your text message .........79 send the same text message to a group of people ....80 send Multimedia Messages .......................................81 create drafts to send at a later date .........................82 save time using text message templates ...................82 to read a text message .............................................84 setting up your email account ...................................85 what are my POP3 email settings? .............................86 explore a new world of messages with Photo Messaging ......................................................92 take a photo .............................................................92 zoom in on your subject and adjust brightness levels ....93 take a self portrait .....................................................93 options when you take a photo .................................94 send a photo message ..............................................94 using the camera options ..........................................96 have a look at the photos you have taken .................98 receive a photo message ..........................................98 what are my GPRS wap settings? ............................113 empty your cache ...................................................114 reset your wap settings ...........................................114 set up text alerts for sports results, horoscopes, news and lottery numbers ...................115 access information direct from your phone's Orange Plus menu ..............................115 Orange Plus ............................................................116 Orange Plus Call Orange enables you to... ..............117 Orange Plus Payasyougo enables you to... ..............118 your account online .................................................121 Orange Email and other services from your PC .......122 registering with Orange Services .............................123 silence your phone when appropriate ......................127 slide tone ................................................................128 adjust your other sound settings .............................128 personalise your caller groups .................................129 make the display your own ......................................130 change the language used on your phone ...............131 assign a ringtone or a photo to your contacts ..........132 download applications .............................................133 use the calendar to organise your life ......................141 set the time and date ..............................................144 keep on top of figures on the move .........................145 World Time .............................................................146 keep track of important events ................................147 stopwatch ...............................................................147 Orange Answer Fax .................................................148 voice recorder .........................................................149 plug-in speaker .......................................................151 11 security Orange Care ...........................................................160 Protecting your phone .............................................161 manufacturer's warranty ..........................................162 ensure that only authorised people can use your phone .....................................163 what if I enter the wrong PIN? .................................163 security code protects your phone against unauthorised use ..............................165 what are the security codes for? .............................165 privacy ....................................................................166 9 additional features 10 games and music when you have time to spare, why not test your gaming skills against your phone? ...................154 wap games .............................................................154 MP3 player .............................................................155 plug-in speaker .......................................................158 connect to another device wirefree using Bluetooth® and Infrared ..................................136 Bluetooth® ...............................................................136 manage your photos and sounds with the media album ..............................................138 keep track of important events using your phone's calendar ....................................140 12 International services What are the international dialling codes I need to add to numbers when I am calling to or from the UK? ........168 Orange International services for pay monthly customers ..................................................168 8 personalise your phone always be alerted to a call or a text message in the most appropriate way ....................................126 pay monthly check list before you travel ..................169 Orange International services for pay as you go customers ...................................................170 how do I know which countries I can call from and to using my Orange phone? .....................171 pay as you go check list before you travel ...............172 when you go abroad, you need to select the partner network to use ........................173 using your Answer Phone abroad ............................173 using GPRS abroad ................................................174 downloadable games terms and conditions .............254 Orange Value Promise Terms and Conditions ........................................................258 Declaration of conformity .........................................263 contact Orange ........................................................265 14 index index........................................................................268 getting started 13 reference safety ......................................................................176 radio waves and your phone ...................................187 paperwork ..............................................................188 Orange Care terms and conditions ..........................190 pay monthly terms and conditions ...........................207 pay as you go terms and conditions ........................240 register with Orange 1 Find the IMEI number on the sticker inside your Samsung D500. You may need the number in future if your phone is lost or stolen register with Orange If you are already with Orange and wish to register an upgraded phone, call 0800 079 0027. If you are new to Orange and will be paying monthly call 07973 100 980. If you are new to Orange and will be a pay as you go customer, call 0800 079 0006. You can also register online at www.orange.co.uk/talkplans/payasyougo, 2 Find the SIM Card number on the back of your SIM Card. just click on the register your phone section. After you register Orange will update your SIM Card over the air with a text message. When you first turn your phone on, you will see the 3 4 If you are already with Orange when you register, you will be asked for your Orange password. If you are new to Orange you should have a new password ready. Contact Orange Customer services to register. SIM update message. You can leave it in your inbox until you are ready to delete it. Turn your phone off and back on again to enable it to make your first call. And lastly When you apply to register on the Orange network, you and Orange agree to be bound by the Orange terms and conditions set out in this guide. You may want to take time to read and consider them before you register. 12 13 insert your SIM Card 1 SIM Card plug in and charge 1 2 3 Plug your charger into a mains socket. Insert the lead into the socket on the base of your phone. The battery indicator in the top right-hand corner of the display will show up to three bars while charging. Do not remove the battery cover while charging your phone. The first charge must be for a minimum of 4 hours in order to achieve optimum performance. Look for the plastic card that is in your Orange box. If you can't find it, the SIM Card may have already been inserted into your phone. If it is not in your phone or your box, please return to the shop that you bought the phone from and ask for a SIM Card. 2 3 Remove the SIM Card from its plastic surround by carefully pushing it out. Its contacts are easily damaged so take care when doing this and try to avoid touching them. Remove the battery cover. Insert your SIM Card between the two grooves starting with the square end so that the cut off corner fits into the cut off corner of the surround. The battery is built into the battery cover, so does not need to be fitted. Once you have inserted your SIM Card, slide the battery/cover onto the three contact points and press down until it clicks. 14 15 outside your Samsung D500 navigation pad Move through the menu options and access your home links by pressing OK/ . switch on/end a call Press and hold for approximately three seconds to switch your phone on, press to end a call or press to busy a call to answer a call Answer a call or to make an outgoing call. your Orange Answer Phone. Press to return to the Home screen at any time. soft keys These control how you choose a function and move through the menu. clear key To clear text when writing a message or entering a contact Infrared port 16 outside your Samsung D500 camera lens Take photos to send as Orange photo messages or store on your phone. mirror Aim the camera lens for self portraits. Flash microphone/headphone socket volume keys Turn the volume camera key When your phone is open, press and hold to access viewfinder quiet mode key To turn your phone to silent and back again. charger socket and to take a photo. up and down 17 lock your keys It's a good idea to lock the keypad to avoid making calls by mistake. To lock the keypad, slide your Samsung D500 until it clicks together. You will see Keypad Locked in the display. To unlock the keypad, slide your phone into the open position. Alternatively you can press unlock and then ok. Orange shortcuts These symbols link you to four of the most frequently used features on your Samsung D500. These are: your Home screen The Home screen allows you direct access to the main features of your phone. Call History Messages Calendar Orange World To access these features, simply scroll to the specific icon using the navigation pad and press OK/ 18 in the centre of the pad. 19 soft keys On your display you will see which features the soft keys control. From the Home screen, while accesses your Address book. will access the Menu To access the main menu, press Menu from the Home screen. Scroll with the navigation pad to find your way around the menus. Each menu has its own set of From inside the menus, the soft key functions change according to the command shown above each key. You can return to the Home screen at any time from any menu simply by pressing . sub-menus. To access each menu, scroll to the one you want and press Select. explore the menus Call History Find out who has called you and when, then return the call or save their details. Address Book View and add contacts, plus set up contact groups and speed dials. Settings Personalise your phone to suit your lifestyle. Camera Take photos and record video clips; you can either send or keep them on your phone. 20 21 explore the menus Messages Send Orange photo messages, text messages and emails to your friends. Orange World Connect to Orange World for the latest updates and information on your service. Orange Plus contains special updates designed for your D500. Updates include lottery updates, weather forecasts, horoscopes and Stock Market information. make your first call Applications Includes games, mp3 player, voice recorder, world time, the alarm and your calculator. 1 From the Home screen, dial the number you want to call, but don't forget to use the full area code. The screen will show the number you have entered. Media album View and organise all your photos, images, sounds and music. 2 Press to make the call. You can also call a contact by selecting their name from your Contacts list. From the Home screen press Contacts to access your Address book. When you have found the contact you want, press OK to view the number. Calendar Record your schedule by month, week or day and set up alarms to remind you of important events and appointments. Press to make the call. 22 23 receive your first call adjust the volume You can adjust the volume while you are on a call to hear your caller more clearly. To adjust the volume: 1 2 When your phone rings, press or open the slide to answer the call. Locate the volume control button on the left-hand side of your phone. To increase the volume press the top arrow and to decrease it press the bottom arrow. 24 25 create your first contact 1 To add a new contact to your phone's memory, from the Home screen, press Menu. Using the navigation pad select Address Book, scroll to Add new contact. create your first contact email. To swap between numbers scroll up and down using the navigation pad and press OK to select. 5 2 3 4 Save either to phone or SIM. Enter the information for the new contact in the fields as instructed. Type in the number you want to save and press OK. When selecting a number from your contacts list, (press Contacts from the Home screen) a screen will appear, listing the contact name and next to the contact number an icon denoting whether this is a home, mobile, office, fax or It may be worthwhile entering contact numbers in the international form, ie, +44 then the number minus the initial 0, so that you can use them abroad. To enter + for international calls, press and hold 0. Press C to delete a character. Do not include spaces or brackets, ie, +447912345678. 6 While entering the contacts details, press # for a space and * to change between upper case and lower case. To enter a symbol or change from numerical entry to text entry press and hold the * key. 26 27 record your first video 1 2 3 4 From the Home screen press Menu and scroll to Camera. Select Record Video to switch to your viewfinder. To start recording a video, press OK and your phone will begin recording. To stop recording, press OK. Zoom in and out by scrolling up and down using the Navigation pad. Flip the image upside down and back again by using the volume up key and mirror the image by using the volume down key. send your first video message 1 2 3 From the Home page press Menu and scroll to Messages. Select MMS. 6 7 Once you have made your selection, press Options and then select Add. You will then return to the message screen fill in the other sections as required. Press Options and scroll to Send. Type in the number of your recipient. Choose Create and a screen offering you the following prompts will appear: Subject, Picture and Video, Sound and Message. 4 5 Scroll to Picture and Video and select Add media and then Videos. 5 6 28 You can now play the clip back. Select Play to begin your video. You phone will then offer you the options of creating a new video to send, one already saved or one you have downloaded. 29 To delete the clip, press Delete. receive your first video message To read you first video message: take your first photograph 1 Press Menu, scroll to OK/ and press 3 When you are ready to take a picture, press OK. You can also use the camera button on the right-hand side of your phone. This is useful when taking a self-portrait. . Select Take a photo. 1 2 3 On the Home screen scroll to and press OK. Alternatively, press and hold the camera key on the side of your phone. Your phone will then show your list of messages. 2 When you receive a video message the screen will say 1 Unread MMS. Press OK to view. Your screen automatically becomes a viewfinder which moves with you as you move your phone. Using the navigation pad, press to the left and right to control the brightness and up and down to zoom in and out. Use the volume keys to flip and mirror the image. 4 If you are unhappy with the result, press Delete to delete the picture,and press Yes to confirm. 5 Photos that are not deleted are automatically saved in your Media album. 30 31 send your first photo message 1 2 When you have taken your photo as previously described, press Options. Select Send and chose how you want to send the photo ­ via MMS, email, infrared or Bluetooth® work through the fields entering a subject for your message and adding sound and text if you wish. receive your first photo message 4 Choose a recipient for your photo message, either type in the number or press options to view your phonebook. To read you first photo message: 1 2 3 On the Home screen scroll to and press OK. 5 6 Scroll to their number and press Select then OK. Your phone will then show your list of messages. When you receive a photo message the screen will say 1 Unread MMS. Press OK to view. Press Options then select Send. Your photo message is on its way. 3 Press Options again and select Send. 32 33 send your first text message 1 From the Home screen press Menu. is highlighted. Press OK then select SMS, then create. send your first text message 4 With predictive text you only need to press the key for a letter once. So, for example, to write the word orange you would press 6, 7, 2, 6, 4 and 3. If the word does not appear on screen immediately, don't worry, that's how it works. Press * to change from upper-case to 5 When your message is complete, press Options and select either Send and save or Send only. Enter the number or select a contact number from your phonebook by pressing Options and selecting phonebook. Once it has gone, the words Message Sent will appear on the screen. lower-case. Press and hold # to change between ABC mode and predictive text. 2 3 A blank screen will appear. You can enter text on your phone immediately using predictive text (T9). To switch between ABC mode, predictive text, number, symbolic and languages mode press Eng. To delete a single character, press C. To delete the entire message, press and hold C. Press # for a space. Press * and hold for a few seconds to choose from a selection of common symbols and punctuation marks. 34 35 receive your first text message To read you first text message: visit your Orange World site 1 In the Home screen, scroll to and press OK. 3 Choose the link you want to explore and press OK. Orange World will open and your phone will connect. Within moments the link you chose will appear on your display. 1 2 3 On the Home screen scroll to and press OK. 2 A list of Channels will appear in the menu. Choose from, for instance: Your phone will then show your list of messages. When you receive a text message the screen will say 1 Unread SMS. Press OK to view. info fun tools Your page 36 37 set up your first email account To set up your email account, you need to enter your email account settings. To send your first email: To read you first email receive your first email 1 To set up your account details: From the Home screen press Menu and scroll to Messages. 1 2 On the Home screen scroll to and press OK. Your phone will then show your list of messages. When you receive an email the screen will say 1 Unread email. Press OK to view. 1 2 3 From the Home screen press Menu and scroll to Messages. 2 3 Scroll to and select Email and then Create. 3 You can enter a subject then the message and finally if you want you can attach a file. Once you have finished press Options and then select send. Enter the recipients email address. Select Email and then scroll to Settings. Scroll to Email account and select then select Account setting. 38 39 1 making calls 40 making calls making calls choose whether you answer a call or not When your phone rings, press Alternatively, press To end a call press to answer the call. To redial the phone number last called press twice. To activate automatic redial: 1 From the Home screen press Menu and scroll to and take two different calls at the same time not available to pay as you go customers When you are on a call, answer a second call without ending the first call. To activate call waiting: 1 From the Home screen, press Menu then scroll to and select Settings. 2 Select Network services, followed by Call waiting then Voice calls. When activate is highlighted press OK and the screen will confirm. To redial other numbers that were previously dialled: to busy the call to your Answer Phone. . 1 Press . select Settings and then Phone Settings. 2 Scroll to and select Extra settings. A screen showing extra settings will appear with Auto redial highlighted. 3 Move the navigation pad to the right to activate and press Save. You can also set up Automatic Redial so that your phone If you call someone and get disconnected or forget to tell them something, you can call them straight back by redialling the last dialled number. continually redials a number if it has been unable to establish a connection. 2 Scroll through the list of phone numbers and highlight the one you're looking for. 3 Press to dial your selected number. redialling a number 42 43 making calls making calls To accept a new call: 1 The sound of two beeps when you are on a call indicates you have a second incoming call. 2 To accept the new call press . The first call is automatically put on hold. 3 To swap between the two calls simply press Swap. You can reactivate the call whenever you want toby pressing Retrieve. To make a call while you have a call in progress: phone number that you want to dial or look it up in the Address book. 3 Press the to dial the second call. The first call is automatically put on hold. 2 The Mute icon appears on the bottom line of the display and your caller can no longer hear you. To unmute your call: 1 Press Options then Select Unmute, the icon disappears and your correspondent can hear you. your phone does not transmit key tones so you can press keys without hearing annoying key tones during a call. To communicate with answering machines or computerised telephone systems, the Send keys option must be selected. speak to someone privately during a call Sometimes you may need to say something to another person that you don't want your caller to hear. In these cases, you can mute your call and preserve your privacy. call back a missed number To call back a missed call: 1 Your screen will display 1 Missed Call. Press the call key to see the callers information. 2 Press the call key again to call the number back. sending key tones You can turn the key tones on or off during a call to To mute your call: 1 Put the current call on hold by pressing Hold. 2 Make the second call in the normal way; enter the 44 communicate with answering machines or computerised telephone systems. When the Mute keys option is selected, 1 Press Options and select Mute. 45 making calls making calls conference calls not available to pay as you go customers Conference Calling is a great way to chat with up to five other people while you're out and about. To activate Conference Calling call customer services on 150 from your Orange phone or 07973 100 150 from any other phone. There is no charge but you may be asked for a refundable deposit. You will receive a SIM update when the service has been activated. Turn your phone off and back on again. 46 To start a conference call: 1 Call someone in the usual way. The display will show a name (if the number is stored in the memory) or Call 1. 2 Put the first call on hold and make a second call in the usual way. Press Options and select Join, then press OK. 3 To add up to four more people, repeat step 2 then press Options and select Conference. 4 You can add incoming callers by answering the call, pressing Options and selecting join. 5 Press the end key to end your conference call. Note: If you are abroad the availability of this service depends on the network you are using. You are charged your standard service plan rate for each call you make. To talk to one conference member privately: 1 Press Options and select Select 1, press OK. 2 The list of call participants appears. Scroll to the name of the person you want to talk to using the navigation pad. 3 Press Select, when the Private option is highlighted press OK. 4 To return to the conference call, press Options, select Join, then press OK. removing a conference member To remove a conference member: 1 Press Options and select Split, then press OK. 2 Scroll up or down to find the participant you want to remove and press Select. 3 Scroll down to the Remove option and then press OK. 4 The call continues but without that conference member. 5 End the multi-party call by pressing the End key. 47 making calls making calls keep your business and personal lives separate by using two different lines not available to pay as you go customers The following tariffs are not available on Line 2: personalise. Call your Answer Phone in the usual way but remember to switch to Line 2 first. Note: Line 2 does not support Fax and Data. You can receive but not send text messages from Line 2. Orange Everytime 20 if it includes an option to call other networks If you call Answer Phone from Line 2 but have no messages, you will automatically be connected to your Line 1 Answer Phone if you have messages. Your Caller id identifies you to a person you are calling To switch between Line 1 and Line 2: 1 Press Menu and scroll to and select Settings. and identifies a caller to you. To hide your number when calling another person, simply dial 141 before the number. To hide your number permanently, call customer services on 150 from your Orange phone or 07973 100 150 from any 49 Orange Everytime 400 Orange Everytime 1000 Orange Talk 150 Orange Talk 200 Orange Talk 500 know who is calling you, or hide your number when you make a call With Line 2 you can keep business and personal calls separate. To activate Line 2 call customer services on 150 from your Orange phone or 07973 100 150 from any other phone. When you receive a call on Line 2, your phone will ring There is a one-off connection charge and you receive a reduced monthly charge on your Line 2 Service Plan. You will receive a SIM update when the service has been activated. 48 2 Scroll to Network services, scroll down to Active line and press Select. 3 Choose between Line 1 and Line 2 and press Select to confirm your choice. without you having to have Line 2 selected. You receive a separate Answer Phone for your Line 2 which you can also making calls making calls other phone. If you are a pay as you go customer, please call 450 from your Orange phone. While your number is hidden you will not be able to see the Caller id of any incoming calls. Note: If you are abroad, the availability of the services described in this section depends on the network that you are using. To turn the loudspeaker on and off: 1 Press OK during a call to switch on the loudspeaker, during a call. 2 Press OK to switch off the loudspeaker off. Note: you cannot activate the loudspeaker when you have connected a headset to the phone. To activate the voice clarity feature: 1 During a call press Options and scroll up or down to highlight Voice clarity on or Voice clarity off. 2 Press Select to activate or deactivate voice clarity. Note: You cannot activate voice clarity when using the loudspeaker or the handsfree car kit. activate the loudspeaker reduce background noise with voice clarity You can use the loudspeaker when making and receiving calls, without the headset. You can significantly reduce the background noise during a call with the voice clarity feature which makes received sound clearer. 50 51 2 manage your contacts 52 manage your contacts manage your contacts store the names and numbers of your friends, family and colleagues in your Address book To open your Address book press Contacts. This opens your Address book at the first alphabetical entry. To add a new entry to your Address book: 1 From the Home page press Menu then select Address book, scroll to Add new contact. 2 Either save to Phone or Sim. Enter your contacts name. Press each key the relevant number of times to get the letter you need. For example, to get the letter J press the 5 key once and to get the letter S press the 7 key four times. Press # for a space. 3 Using the navigation pad scroll down to the type of number you're saving (Home, Office, Mobile, Fax, Email or Other). 4 Press C to delete a character or press and hold C to delete the entire name. 5 Then press Options and and select save. When I save a contact in my phonebook where are the details stored? You can store up to 200 names and numbers on your SIM Cards memory. You can save 1000 numbers on your phone's memory. The advantage of storing contacts on your SIM Card is that if you change phones, all of the contacts on your SIM Card will move to the new phone. To add extra numbers to a name: 1 On the Home screen, select Contacts to open the contact list. From your list choose a name to add additional numbers to. 2 Press OK. A screen will appear showing numbers already saved. To add more press options and select edit. 3 Scroll down to the type of number you're adding (Home, Office, Mobile, Fax, Email or Other). 4 Once you have entered the number, press OK and the new number will be saved. 54 55 manage your contacts manage your contacts storing a number from the Home screen To store a number directly: 1 From the Home screen, type in the number you want to save. 2 Press Save.You can either save to Phone or Sim. 3 Select Phone and choose the type of number: To create a name card for yourself: Once you have created a name card you can send it to your contacts via MMS, SMS, Bluetooth or Infrared: 2 Press Options and select Edit. 3 Make your changes and press OK. 4 The screen will tell you this has been saved. search for a contact in your Address book The quickest way to find a name is to open your Address book then press the key that corresponds with the initial letter of the name you are looking for. If you press a key twice, quickly, you will go to the names starting with the second letter on the key. store you own number 1 From the Home screen press Menu, select Address book and scroll to My name card. 2 Insert the details as you would for a contact. 3 Once saved, press Options to access the Send menu. 1 From the Home screen press Menu, scroll to Address To edit a number: 1 Press Contacts find the name you wish to edit then press OK. book and select Own number. 2 Select an empty space, press Options select edit and insert name and number as prompted. Press OK. This is a memory aid. You can use it to store your own numbers, so they are always at hand. Mobile Home Office Fax Other 4 Enter the name and press OK. Your number is now saved. 56 57 manage your contacts manage your contacts delete unwanted contacts from your Address book 1 Press Contacts to access your Address book. 2 Scroll to the name you wish to delete then press OK followed by Options. Select Delete. 3 The screen will ask you to confirm that you wish this entry to be deleted. Press Yes to confirm and your D500 will confirm this has been deleted. 4 To delete all the names in your Address book select Address book from the main menu. Scroll down to Management and select Delete all. You then have the option to delete either or both the Sim and Phone contacts. copy contacts between your phone and SIM Card It's a good idea to copy numbers from your SIM Card to your phone. This enables you to add extra information to, and personalise, your contacts. Then, when you upgrade your phone you can easily copy key information to your SIM Card and move your contact details to your new phone. 2 Select Copy all to phone. 3 You will be asked to confirm. For a low, one-off charge you can purchase a Memory Mate card from any Orange shop which will backup your SIM Card address book. Then simply return to your Orange shop regularly to have any new information backed up at no additional cost. And, if you're joining Orange from another network, Memory Mate can be used to transfer the contacts and text messages saved on your old SIM Card to your new Orange SIM Card, keeping your move totally hassle-free. backup your SIM Card address book Make sure that losing your phone doesn't mean losing all of the important contact information stored on your SIM Card. Memory Mate is a service which ensures the details To copy all numbers between your phone and your SIM: 1 Press Menu from Home screen and select Address book, scroll to Management. you have stored on your SIM Card for all of your friends, colleagues and family are safely backed up. So, if the worst happens, they will still be available to you. For more information, visit your nearest Orange shop and one of our representatives will be happy to assist you. 58 59 manage your contacts manage your contacts save time using speed dialling You can set up to eight speed-dial entries which can then be called simply by pressing the associated number key. editing speed-dial entries To edit a speed dial entry: 1 Select the speed-dial entry you want to edit from the To make a call using speed dialling: From the Home screen press the number key (2 to 9) assigned to the speed dial entry and press also press and hold the number key. . You can Only contacts saved to your phone memory can be put into groups. To create caller groups: 1 From the Home screen, press Menu and select To set up a speed dial entry: 1 Press Menu from the Home page and Select Address book. 2 Scroll to Speed Dial and select an empty location. 3 Press Options, select Add and choose a contact from your contact list. 4 Press OK to save it. list and press Options. 2 Go to one of the following menu options using the navigation pad and press Select. Note: The 1 key is reserved for your Orange Answer Phone. Address book. 2 Scroll to Group, press Options and Select Add. 3 Assign a name to the group, i.e. friends and press OK. To add a contact to a caller group: 1 From the Home screen press Contacts and scroll to the contact you wish to add to a caller group and press OK. Change: allows you to change the contact Remove: removes the contact. arrange your address book into caller groups You can organise the contacts stored on your phone into 3 When you have finished press . groups, so that you can set your phone to alert you to calls or messages from this group in a personalised way. 60 61 manage your contacts 2 Using the navigation pad, scroll to press OK. and set a ringtone for your Address book caller groups 1 From the Home screen open Contacts. 2 Scroll to each of the contacts within a caller group and press OK. 3 Scroll with the navigation pad until you reach the bell icon. 4 Press OK twice and choose a ringtone from Default Melodies, downloaded sounds or Music and press OK. The group ringtone is now saved. 3 manage your calls 3 Using the navigation pad, scroll to the name of the group you wish to add a member to and press OK. To remove a contact from a caller group: 1 Press Menu from the Home screen and select Address book. Select the contact you wish to delete from a caller group. 2 Scroll to and press OK. 3 Using the navigation pad, scroll to Not Assigned and press OK. Your contact is no longer assigned to a caller group. 62 manage your calls Answer Phone Call Return You can use Answer Phone Call Return to return a call after someone has left a message on your Answer Phone, without having to remember or make a note of their number. To use Answer Phone Call Return: 1 Listen to your Answer Phone message as normal. 2 When you have finished, if you want to return the call, ply press # while you are still connected. 3 Orange Answer Phone will automatically dial the callers number and connect you. Note: Answer Phone Call Return is only available if the network you are calling supports this service. You are charged your standard call rate. manage your calls what happens when you get an Answer Phone message? When someone leaves a message on your Answer Phone, the symbol will appear on your phone's display. use Answer Phone shortcuts to manage your messages efficiently Your Answer Phone is quick to use as there are several single key presses to help you move through your messages. # to return the call 0 for help personalising your Answer Phone greeting Your Answer Phone comes with a standard greeting but listening to your Answer Phone messages To listen to your Answer Phone messages press when When listening to your messages press: 1 to listen to your message again 2 to save your message 3 to delete your message 7 to rewind 10 seconds 8 to skip to the next message 9 to fast forward 10 seconds you can record your own personal greeting so your callers know they've got through to you. 1 Call your Answer Phone by pressing and holding the 1 key. Listen to the simple steps and select Option 3, then Option 1, followed by Option 1 again. 2 Record your greeting followed by the # key. 3 Press 2 to save it. 65 the message first arrives, or press and hold the 1 key. Answer Phone messages that have not been listened to will be saved for up to 21 days. You can save messages that you have listened to for up to seven days. 64 manage your calls manage your calls set up an Answer Phone PIN For added Answer Phone security, you can set your Answer Phone to request a PIN (Personal Identification Number) each time you want to listen to your messages. To set up an Answer Phone PIN: 1 Call your Answer Phone by pressing and holding the 1 option. 2 Select Option 3, then Option 2. 3 Enter your chosen Answer Phone PIN which should be between 4 and 10 digits long, followed by the # key. 4 Press 1 to save your Answer Phone PIN. 66 listen to your Answer Phone messages from any other phone and while abroad If you do not have access to your Orange phone, you can listen to your Answer Phone messages from any other phone even while abroad. To use this service you must set up an Answer Phone PIN. 4 Follow the simple steps to listen to your messages. Note: The cost to call your Answer Phone depends on your Service Plan. Call diverts can be set up in the following ways: Divert always: all calls are diverted. Busy: calls are diverted if are on another call No reply: calls are diverted if you do not answer the phone. Unreachable: calls are diverted if you are not in an area covered by your service provider. Cancel all: all call diverting options are deactivated. when you can't take your calls, why not divert them? not available to pay as you go customers To access your Answer Phone messages from any other phone or while abroad: 1 Call +447973 100 123 from any phone. 2 Enter your Orange number followed by the # key. 3 Enter your Answer Phone PIN followed by the # key. Call Divert allows you to divert different types of calls to different numbers. So you might choose to divert fax calls to your office fax machine, but voice calls to your Answer Phone. The availability of this facility depends upon the network that you are using. You can specify individual call diverting options for each of the following call types: Voice calls only Fax calls only (not available when Line 2 is in use) Data calls only (not available when Line 2 is in use) 67 manage your calls manage your calls For example, you can: 1 Systematically divert fax calls to your office fax machine. 2 Divert voice calls to your colleague if you are already using the phone. To activate a divert: 1 From the Home screen press Menu. Scroll to and select Settings and select Network services. 2 Select Call diverting. Choose from: Divert always, Busy, No reply, Unreachable, Unavailable or Cancel all. 3 Press Select, select either Voice or Data calls then scroll right to Activate. Choose to divert the call 68 to your Answer Phone or to another number. 4 Enter the number to which the calls are to be diverted. Press OK to save the divert setting. To check the divert status of a call type: 1 From the Home screen press Menu. Scroll to Settings, press Select then scroll to Network services and select Call diverting. 2 Select the type of divert you want to check and then select the call type. 3 The status of the divert will be displayed. To cancel your diverts: 1 From the Home screen, press Menu, scroll to and Select Settings then select Network services. 2 Select Call diverting then press Cancel all. 3 Your phone will confirm that all call diverts are cancelled. Note: There is no charge to set up or cancel a divert. You are charged your normal Service Plan rate and, if you are calling or diverting your calls abroad, the rate will vary depending on the service provider you are using. more information For more information call Orange customer services on 150 or, if you are a pay as you go customer, on 450 from your Orange phone. control the numbers that can be called from your phone Fixed dialling allows you to limit the use of your phone (typically by a friend or family member) to only the numbers stored in your phonebook, while Call barring blocks certain types of call. Before you can use fixed dialling, you must set up a fixed dialling list. 69 manage your calls manage your calls To set up fixed dialling: 1 From the Home screen press Menu, scroll to and select Settings then select Security. 2 Scroll to and select FDN mode, then select Enable. 3 You will be asked to enter your PIN2 code. This is preset to 1111. 4 Enter the code and press OK. The screen will say FDN enabled. Once fixed dialling has been turned on, you can store fixed dialling numbers. To store fixed dialling numbers: 1 When fixed dialling has been enabled, you can add contacts in the usual way. 2 However, you will be prompted to enter your PIN2 code again. Enter the code and press OK. 3 Enter the name of the person you wish to store to fixed dial and press OK. Then enter a SIM location number between 1 and 10 and press OK. Your fixed dialling number has now been saved. call barring can be used selectively to bar outgoing and incoming calls The call barring password is preset to 1111. Emergency calls to 999 or 112 can be made while Call barring is on. 1 From the Home screen press Menu, scroll to and select Settings and select Network services. Select Call barring. 2 Select from the following Call barring options: All incoming Incoming while abroad: calls can not be received when using your phone outside of your home service area. Cancel all: all barring settings are deactivated. Change barring password 3 Press Select, then choose between All outgoing, Voice Calls and Data calls. Press Select to activate. 4 Enter password 1111, then press OK and your phone will confirm this has been done. All outgoing International International except to home: when you are abroad calls can only be made to numbers within the country and your home country. 70 71 manage your calls manage your calls keep track of who has called you, even if they don't leave a message on your Answer Phone Missed call alert is a free Orange service that enables you to know who has called you, even when your phone is switched off. Imagine that you have your phone switched off for a couple of hours. During this time several people call you but they don't leave a message. Whereas previously you would not have known who called, Orange can now send you a text message listing the last 3 numbers and when they called.