User manual LAPLINK LAPLINK GOLD 11.0 - QUICK START GUIDE

quick start guide The Standard in Remote Control and File Transfer GOLD 11.0 LapLink Gold Quick Start Guide Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of LapLink Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks LapLink, the LapLink logo, SpeedSync, and SmartXchange are trademarks or registered trademarks of LapLink Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents TM SpeedSync U.S. Patent Number 5,446,888 This software may contain one or more of the following licensed products: RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 1991­2, RSA Data Security, Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, 1.0.4. July 24, 1996. Copyright © 19951996 Jean-loup Gailly and Mark Adler. ® LapLink Gold © 1986­2001 by LapLink Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink Gold Quick Start Guide © 2001 LapLink Inc. Printed in U.S.A. MN-LGDQSX-11-US 2 3 Dedication To my mother, Hildegarde M. Eppley. A German, Minnesota farm girl from a family of 16 children. Without her and Dad's support, my starting this company and the product you use today would not have been possible. Hildegarde Eppley July 7, 1912 -- April 19, 2001 3 LapLink Gold Quick Start Guide 4 5 Contents Welcome to LapLink Gold 8 What's new in LapLink Gold 10 Installing LapLink Gold 12 Getting started: setting security and allowing others to connect 14 Deciding how to connect to another computer 16 Connecting to another computer 18 Controlling a remote computer 22 Transferring files and printing over a LapLink connection 24 Connecting to a LapLink computer without running LapLink 26 Talking over a LapLink connection: Text Chat and Voice Chat 28 LapLink License Agreement 30 5 LapLink Gold Quick Start Guide 6 7 Dear LapLink Customer: I can hardly believe that the very first version of LapLink (for DOS) was introduced over 14 years ago. Very few products today can boast this type of longevity and customer acceptance. A big reason for this is you, our customers. Without your comments, suggestions and support, we would not have been able to evolve and adapt this product to meet your file transfer, synchronization and remote access needs today. If you have already fired up LapLink Gold 11.0, then you know this version contains some MAJOR changes and additions. First off is the addition of an Outlook style task bar--our first significant design change since our early Windows version. This simplifies access to the functions you use the most, whether it is remote control, file transfer, Xchange Agent, or other LapLink services. The new design also allows us to add new functionality very quickly with simple "snap-in" components that we will offer in the future from our Web site. Our first few snap-ins are included on your CD: LapLink Surf Up, PowerQuest Drive Image Lite and Pivio Anti-Virus software. LapLink Surf Up provides secure file access from your browser. PowerQuest Drive Image Lite provides simple and fast full disk drive imaging or cloning, which saves lots of time for many computer configuration tasks. Behind the Pivio option you might want to check out their hardware router/ firewall solution if you have several machines you want to provide Internet access to. This cost effective solution is much different than the products you find today on computer store shelves. We've added many other features and enhancements too numerous to mention here and besides, why should I take the surprise value away from you discovering these yourselves? OK, there is one more I can't keep from mentioning...if you were one who called in and was wrestling with firewall issues when using LapLink on the Internet, you will be pleased with our new secure firewall and router improvements! Note the "firewall" service added to our Log-in List and Public Privileges dialog boxes. Our company is approaching its 20th anniversary. (OK, it might be a year or two). We are working now on a killer 20th anniversary release. Please submit your suggestions for this version and, if we put your suggestion in the product, you will be invited to join us for a most awesome 20th anniversary party that we will hold at a cool location to be determined! Again, from the bottom (or middle) of my heart, I thank you for your support. Although there may have been occasions in the past where we did not meet your expectations, you have my commitment that we will give 200% effort to meet them in the future. If you are as excited about this product as I am, please tell your friends. Your word of mouth recommendations have really been a key to help us keep producing the products we have. Warm Regards, Mark Eppley CEO LapLink Inc. (Formerly Traveling Software) P.S. Speaking of producing new products...by the time you read this, we will be shipping our new PDAsync product. Check it out if you use a Palm or Windows CE organizer! 7 LapLink Gold Quick Start Guide Welcome to LapLink Gold With LapLink® Gold's award-winning remote control, file transfer, and chat features, you can access email, files, and office network resources when you're on the road, work with computer users at other locations, schedule file transfers, print documents to a remote printer, and more. LapLink offers you a variety of reliable, easy-to-use options for connecting; simply choose the option that is appropriate for the resources available on your computer and the computer you want to connect to. To learn more about LapLink, see the online user's guide and Help. Whether you're on the road, at home, or in the office, LapLink Gold lets you work faster, easier, and smarter than ever by providing safe and reliable remote access. · For more information about connecting to another computer, see page 16. Using LapLink Gold to connect to another LapLink computer is easy. Depending on the resources available on your computer and the computer you want to connect to, you can connect using: · a modem · a serial, parallel, or Universal Serial Bus (USB) Network cable · a wireless connection, including Fast Infrared (FIR) connection · the Internet · a local (IPX) network, such as Novell · a TCP/IP network · a CAPI/ISDN 2.0 device Once you're connected, you're ready to use LapLink's powerful features. · Remote Control lets you use your computer to perform tasks on another computer. · File Transfer lets you move and copy files between computers, specify how files should be moved and copied, and synchronize the files in folders on two computers automatically. · Print Redirection lets you print a remote document at your site or use a remote printer to print a local document. · Text Chat and Voice Chat let you communicate with other users by exchanging text messages or talking over a connection between two sound-enabled computers. · Surf Up lets you or others access a computer running LapLink from any computer that has Internet access using a browser. · To download LapLink documentation from the Web, go to www.laplink.com/ products/llGold/ docs.asp Learning more about LapLink Gold: online user's guide and Help You can learn about LapLink Gold through the online user's guide and Help. The online user's guide is available in Adobe Acrobat format on the LapLink Gold CDROM. Adobe Acrobat is also available on the LapLink Gold CD-ROM. 8 Welcome to LapLink Gold9 To view the online user's guide: 1 Display the LapLink Welcome screen by inserting the LapLink Gold CD-ROM in your CD-ROM drive. 2 Click View Documentation on the LapLink Welcome screen. 3 The guide immediately opens in Acrobat Reader. LapLink Gold also features an online Help system to assist you as you use LapLink. Help is available through the LapLink Help menu, including: Searchable Help documentation Browse Help, and use the Help Index and Find features to search for specific information. On the LapLink Help menu, click Help Topics. Troubleshooters Specify the problem you are having, and troubleshooters walk you through a series of possible solutions. In Help, double-click the Troubleshooting book. Quick Steps Quick Steps appear when you open a dialog box in LapLink and give you information to help you complete the dialog box. What's This Help Use the What's This Help to get information about dialog box items. Click the question mark in the upper right hand corner of the dialog box, and then click the item you want help with. F1 Help To get immediate help for an item on a menu, highlight the menu item and press the F1 key. · To download Adobe Acrobat Reader from the Web, go to www.adobe.com Getting more information about LapLink Visit LapLink Technical Support at www.laplink.com/support/. Visit www.laplink.com/world/ for international support. 9 LapLink Gold Quick Start Guide What's new in LapLink Gold This version of LapLink Gold includes several new features that enhance its file transfer and remote access capabilities. For example, you now have one-button access to LapLink windows, including File Transfer, Xchange Agent, and Remote Control. LapLink Gold now features additional firewall support. And, the Surf Up feature lets you transfer files to and from a computer that isn't running LapLink. Explore these new LapLink features: New shortcut bar LapLink Gold now has shortcut bars that provide one-click access to the File Transfer, Xchange Agent, Remote Control, Text Chat, Voice Chat, Print Redirection, and Surf Up Monitor windows. You can also launch PowerQuest Drive Image Lite, a diskimaging utility included with this release of LapLink Gold, and take advantage of a free 60-day trial of Pivio Anti-Virus software. Remote Installation over cable · For more information about remote installation over cable, see page 13. You can install LapLink Gold on another computer using your blue serial cable. For example, this option comes in handy if your second computer doesn't have a CDROM drive. From the LapLink Gold program group, click Remote Install. Follow the wizard instructions on your screen to copy the installation files to a computer connected by serial cable. 10 What's new in LapLink Gold11 Surf Up You can allow others to access your computer even if they don't have LapLink Gold installed on their computer. You set up the access and security on your computer running LapLink Gold -- just like any other incoming connection. They use their Internet connection and browser to view files and folders on your computer and to transfer files to or from your computer. · For more information about Surf Up, see page 26. Firewall Connection Service You can connect to a computer behind a firewall with LapLink Gold's enhanced firewall support. For example, if you have installed LapLink on both your home computer and work computer, you can connect from home to your work computer that is behind a firewall. Connections through the firewall are made in one of two ways. First, LapLink automatically overrides the IP address you publish on the Internet Locator Service (ILS) server with the address for the firewall. You or your IS department simply modify the firewall configuration to forward connections on the LapLink port to the LapLink Gold computer. In addition, you can modify the specific port that LapLink uses to connect through the firewall. LapLink's Firewall Connection Service takes further advantage of the ILS server and allows LapLink to support a secure reverse connection from inside the firewall. With some minor configuration and special use of the ILS server, a computer outside the firewall informs the computer inside the firewall to initiate the connection. This method authenticates the computers on both sides of the firewall. This double authentication along with full data encryption ensures a secure connection. · For more information about firewall support, see page 16. PowerQuest Drive Image Lite Use Drive Image Lite to quickly and easily clone hard disk data. With the click of a button, you can back up, restore, or upgrade your hard drive. Drive Image Lite is installed automatically when you install LapLink Gold. To start the program, simply click the Drive Image Lite icon on the shortcut bar. Pivio Anti-Virus Trial Offer LapLink is pleased to introduce the PivioTM Network Security System from Crossport Systems, Inc. Pivio Anti-Virus is one component of a total security system for offices with high-speed Internet connections. You can install a free 60-day trial version of Pivio Anti-Virus from the Welcome screen or from the LapLink Gold shortcut bar. 11 LapLink Gold Quick Start Guide Installing LapLink Gold Before you install LapLink Gold, make sure you have what you need to use the program on the computers you want to connect. Once you've verified your setup, you're ready to install LapLink. To use all of its features and services, LapLink must be installed on both computers you want to connect. General requirements for each computer · Microsoft Windows 95, 98, 2000, Me, NT 4.0, or XP · Intel or Intel-compatible 486/100 processor (or better) · 16 MB of memory (24 MB recommended) · 25 MB of available hard disk space (for a complete installation) · Microsoft mouse or compatible pointing device Requirements for modem communication · Windows 95/98/Me: Windows- or Hayes-compatible modem · Windows NT/2000/XP: Modem set up in Windows NT/2000/XP (with TAPI) Requirements for network communication · For IPX connections: Microsoft IPX-compatible protocol configured for a network adapter · For TCP/IP connections: Microsoft TCP/IP-compatible protocol configured for a network adapter · The network must function correctly without NetBEUI protocol installed Requirements for Dial-Up Networking communication · Guest computer: Dial-Up Networking feature of Windows installed, with a DialUp Networking connection to the dial-up server · Host computer: Running a dial-up server program, or accessible through a dedicated dial-up server that supports incoming Dial-Up Networking connections · Dedicated dial-up servers include Novell NetWare Connect and Shiva NetModem. Requirements for cable communication · For USB connections: A LapLink USB Network cable and a USB port on each computer. (The LapLink USB Network cable supports Windows 98, Windows 2000, and Windows Me.) · For serial connections: A LapLink serial cable and an RS-232 serial (COM) port on each computer · To purchase cables, visit www.laplink.com or a LapLink reseller. · For parallel connections (Windows 95/98 and Windows Me): A LapLink parallel cable and a parallel (printer) port on each computer, or a Direct-Parallel Universal cable and an Extended Capabilities Port (ECP) on each computer 12 Installing LapLink Gold13 Requirements for wireless communication (Windows 95/98 and Me) Infrared devices include: · Ports and devices supported by the Windows Infrared communications driver (IrDA) 1.0 or 2.0 (driver installed on both computers) · Devices such as the Extended Systems JetEye Infrared PC Interface (baudswitchable only), configured to work in LapLink · Built-in infrared devices, including Fast Infrared (FIR) Requirements for CAPI 2.0/ISDN communication · An ISDN line and ISDN adapter with a CAPI 2.0-compliant driver on both ends of the connection Requirements for Voice Chat (must be installed on each computer) · A sound card or sound device, speakers or headphones, and a microphone (A full duplex sound card driver is recommended.) · In LapLink, wireless connections are shortrange, usually between two infrared devices. If you are using a cellular modem, connect using Connect over Modem. If you are using a wireless LAN adapter, connect using Connect over Network. Installing LapLink Gold To install LapLink Gold: 1 Insert the LapLink CD-ROM in a CD-ROM drive or, if you downloaded LapLink from the Web, double-click the Welcome.exe file in the folder where you downloaded LapLink. 2 Click Install LapLink Gold, and follow the instructions on the screen. When prompted, be sure to use names that clearly describe each computer. · If the LapLink Welcome screen does not appear, open Windows Explorer and double-click Startup.exe on the LapLink CD-ROM. Installing LapLink Gold on a second computer You can install LapLink Gold on a second computer that does not have a CD-ROM drive. You can use the blue serial cable or floppy disks. To install LapLink Gold using the serial cable: 1 On the taskbar, click Start, point to Programs, point to the LapLink Gold program group, and then click Remote Install. 2 Follow the instructions that appear on your screen. To install LapLink Gold using floppy disks: 1 On the Welcome screen, click Make Setup Disks. 2 Follow the instructions that appear on your screen. 13 LapLink Gold Quick Start Guide Getting started: setting security and allowing others to connect After you install LapLink Gold, you can make outgoing connections to other computers, but other computers cannot open incoming connections to yours except by cable or wireless. To allow incoming connections, change the security setup by creating one or more entries in the Log-in List or by allowing public access. You can restrict user access as necessary, specifying who can connect to your computer and what they can see and do once connected. · To set up security for cable and wireless connections, click the Enforce Security option on the Local Security tab. For more information, see the online user's guide and Help. The safest way to allow incoming connections is to set up password-protected access through the Log-in List. However, you can also set up your computer as a public system, open to anyone who can connect. Once you've configured your security setup, users can access your computer using a modem, network, CAPI 2.0/ISDN device, or the Internet. You won't need to modify this setup unless your security needs change. Allowing others to connect to your computer To specify who can connect to your computer: 1 Click the Security button on the LinkBar. 2 On the General tab, click Log-in List Only (Protected System). 3 Click the Log-in List button, and then click the Add button. 4 On the General tab, type the log-in name and password the user must provide to connect to your computer. 5 Under Services, check the services that you want to make available to the user, such as Remote Control, File Transfer, and Surf Up. 6 If you've checked Remote Control as an available service, check the appropriate options under Locking Permissions to indicate whether the user can blank your computer screen and disable its mouse and keyboard. · For more information about selecting options on the Folder Security and Modem Callback tabs, see the online user's guide and Help. 7 Specify any additional user access restrictions and preferences on the Folder Security and Modem Callback tabs. 8 Click OK to add this person to your Log-in List. A LapLink user can now connect to your computer by typing the log-in name and password you specified. You can also open your computer to connections from any LapLink user if you choose. Though public users do not need to enter a password to access your computer, you can limit what they can see and do. To allow public access to your computer: 1 Click the Security button on the LinkBar. 14 Getting started: setting security and allowing others to connect15 Setting up security in LapLink To set up security, click the Security button on the LinkBar. Click Log-in List Only (Protected System) to allow only people with names and passwords you've specified to log in to your computer. Then, click the Log-in List button to enter log-in information and user restrictions. Or click Anybody (Public System) to allow access to your computer without password protection, and then click the Public Privileges button to specify what users can see and do. Adding someone to the Log-in List To specify additional restrictions and connection preferences for this user, click the appropriate tab. Type a log-in name and password for the remote user. The remote user will have to type this when connecting. Specify the services the remote user can use. If you allow Remote Control, specify whether you allow blanking of your computer screen and locking of your keyboard and mouse. 2 On the General tab, click Anybody (Public System). 3 Click the Public Privileges button. 4 On the General tab, check the services and locking privileges you want to grant to public users. 5 To limit public access to particular drives and folders, click the Folder Security tab. 6 Click OK. 15 LapLink Gold Quick Start Guide Deciding how to connect to another computer LapLink Gold gives you a variety of options for connecting to another computer. To choose the appropriate option, determine what resources are available on the local and remote computers. · For instructions on how to connect to another computer, see page 18. Before you can use LapLink Gold to connect to another computer, you must determine how to make that connection using the resources available to the two computers. For example, if both computers have Internet access, you can connect over the Internet. If one computer has a modem and the other has a modem and network access, you can connect over a modem line. LapLink gives you a variety of options for connecting to another computer. The method you choose depends on the resources available to both your computer and the computer you want to connect to. Connecting over the Internet Can you connect to the Internet on the local computer? Yes No, but the office has a direct connection to the Internet. Then connect to another LapLink computer over the Internet this way: Connect to the Internet as usual, and then use Connect over Internet in LapLink. Use Connect Over Dial-Up Networking to dial in to a network server and connect over the office Internet connection. Connecting through a firewall · For more detailed information about configuring LapLink to work through a firewall, see the online user's guide and Help. LapLink Gold supports two methods for making connections through a firewall. If you are a home user or have full access to the firewall configuration, you can use the firewall's port forwarding feature to allow LapLink connections from outside your firewall: · On the firewall, configure port forwarding for the LapLink port (1547) to the computer inside the firewall. See your firewall documentation for more information. Corporate users can use the second method, LapLink's Firewall Connection Service. This method takes advantage of an ILS server and allows LapLink to make a secure reverse connection from inside the firewall. To enable this feature, both computers require some minor configuration: · On the computer inside the firewall, set up your LapLink Security to allow an incoming connection (Log-in List) from the computer outside the firewall. 16 Deciding how to connect to another computer17 · On the computer inside the firewall, create an Address Book entry for the computer outside the firewall and select Firewall as the connection type. · On the computer outside the firewall, create a Log-in List entry with Firewall enabled as a service. The login name and password must match the entries made in the Address Book on the computer inside the firewall. Connecting over modems, networks, cables, and wireless devices With this available on the local computer modem modem And this available on the remote computer modem modem and network Connect to another LapLink computer this way: Use Connect over Modem and dial in to the modem on the remote computer. Use Connect over Modem to connect directly to the remote computer and access all of the network resources available to that computer. Use Connect over Dial-Up Networking to dial in to the dial-up server and connect to any LapLink computer on the network. Use Connect over Network. Attach a LapLink parallel or serial cable to each computer. The connection opens automatically. (Parallel connections are available in Windows 95/98 and Windows Me.) Attach a LapLink USB Network cable to each computer. Use Connect over USB Network to select the attached computer. (You can purchase the optional USB Network cable at a reduced price when you register your copy of LapLink Gold.) The connection opens automatically as soon as the devices come within range of each other. (Wireless connections are available in Windows 95/98 and Windows Me.) modem network with a dial-up server network parallel or serial port network parallel or serial port USB port USB port wireless device wireless device 17 LapLink Gold Quick Start Guide Connecting to another computer To use all of LapLink's features, you must first connect to another computer that is also running LapLink. Click the Connect button on the LapLink LinkBar and then specify how you want to connect. Then, provide the connection information. · Use Surf Up to transfer files to and from a computer that is not running LapLink. See page 26. · To determine the best way to connect to another computer, see page 16. Important: Before you can connect to another computer, both computers must be running LapLink, and the connection method you want to use (such as modem or network) must be active and available. You may also need to know a log-in name and password in order to connect. Making a connection How your computer connects to another computer depends on the resources available to the two computers. Determine what types of connections each computer is able to make, and then select the appropriate connection option. To connect to another computer: 1 Click the Connect button on the LinkBar, and then click the connection method you want to use. 2 Under Services, check the services you want to open when you connect. (You must check at least one service.) 3 Specify how to connect as described below: Modem Use this method for modem-to-modem connections. Click Manual Dial and type the dialing information for the remote computer, or click an existing connection name. Click Dial. Dial-Up Networking Use this method to connect to a network with a dial-up server using a modem. Click the Dial-Up Networking connection you want to use and choose the appropriate dial-up networking options. Click Dial to dial your modem. Once you've connected, LapLink asks you to specify which LapLink computer on the network you want to connect to. Network Use this method to connect to a computer on the same network. Choose a computer on the network by clicking the computer name. You can also connect to a computer by typing its TCP/IP address; click the TCP/IP Addresses tab, click Manual Connect, and type the TCP/IP address. Click OK. · Not all connections are supported in all versions of Windows; see page 12 for details. · When you click Connect over USB Network, the Network dialog box appears. USB Network Cable Use this method for computers connected by a LapLink USB Network cable. Click Connect Over USB Network. 18 Connecting to another computer19 Connecting in LapLink Gold First, click the Connect Over button. Then, click the connection method you want to use. (These can vary depending on your computer setup.) The Connect dialog box looks different depending on the method you use to connect. If necessary, change any of the connection information. Check the services you want to open when you make the connection. Cable Use this method for computers connected by a cable. The computer connected to your computer by cable is listed in the Connection list. Click the computer name and click OK. Wireless Use this method to connect computers that have infrared wireless devices and are in range of each other. If a computer with a wireless device is in range of your computer, it is listed in the Connection list. Click the computer name and click OK. Internet Use this method if both computers have Internet access. Click Manual Dial and type the remote computer's Internet address (which must be published on the host's Internet directory server), or click an existing connection name. Click OK. 4 If prompted, type your log-in name and password. The connection is made, and the services you selected are opened if the remote computer is set up to allow you to access those services. · If you can't connect, make sure that the other computer is running LapLink, is set up to let you connect, and that it allows the services that you requested. For troubleshooting information, see the online user's guide and Help. 19 LapLink Gold Quick Start Guide Connecting by cable To connect two computers by LapLink cable, attach the cable (serial, parallel, or USB Network) to both computers and start LapLink on both computers. · You can purchase the optional USB Network cable at a reduced price when you register your copy of LapLink Gold. Choose the type of cable--serial, parallel, or USB Network--based on the cables and ports you have available and the operating systems running on both machines. Ports are the connectors to which you attach cables and peripherals (like printers and external modems). To find out which types of ports are available on the computers you want to connect, consult the documentation or Windows Device Manager for each computer. Once you decide which kind of cable connection you'll use, plug a LapLink cable into both computers. Attach a LapLink serial cable to a serial port on each computer, a LapLink parallel cable to a parallel port on each computer, or a LapLink USB Network cable to a USB port or USB "hub" device on each computer. Before you connect by cable · Run LapLink on both computers. · Attach an end of the LapLink cable to each computer. · Ensure that the proper port (serial, parallel, or USB) is enabled in LapLink on both computers. · The new LapLink USB Network cable does not require you to enable a port. To enable a port on a computer, click the Options menu, and then click Port Setup. Under Port Settings, highlight the port you want to enable, and then check the Enable Port box. Cables to use for LapLink connections For a serial, parallel, or USB Network cable connection, use a LapLink cable. LapLink cables are available from LapLink. · If you are using the new USB Network cable, see the Network section in the LapLink Gold User's Guide. If more than one type of cable port is available to you, remember that USB Network and parallel cable connections are the fastest. USB cables can transfer data up to seven times faster than serial cables. In addition, you can attach a USB cable to any USB peripheral that incorporates a "hub" to which other devices can be connected. This feature lets you use more than one USB-compatible device at a time. 20 Connecting to another computer21 Connecting by cable: serial, parallel, and USB Serial cable: Note that the blue LapLink serial cable has two connectors (one large, one small) at one end, but you only need to connect one of these two connectors to a computer. Which one you use depends on the ports that are available. Use the larger connector if one of the computers has a 25-pin serial port. Otherwise, use the smaller connector. Make sure that one end of the serial cable is attached to a serial port on each computer. USB Network cable: Parallel cable: Attach one end of the yellow LapLink parallel cable to a parallel port on each computer. Parallel cable connections are not available in Windows NT or Windows 2000. Attach one end of the gold LapLink USB Network cable to a USB port or USB hub on each computer. You must install the USB Network cable driver before you attach the USB Network cable to your computer. Connecting to another computer by cable When you start LapLink on two computers that are connected by a cable, LapLink connects the computers automatically. If necessary, you can also open a cable connection to another computer manually. To manually connect to another computer by cable: 1 Click the Connect button on the LinkBar, and then click Cable. 2 In the Connection list, click the name of the computer you want to connect to. 3 Under Services, check the services you want to use, and click OK. · If AutoConnect is enabled but the connection does not open automatically, click Port Setup on the Options menu and verify that the appropriate port (COM, LPT, or USB) is enabled for cable. 21 LapLink Gold Quick Start Guide Controlling a remote computer Remote Control lets you use your computer to perform tasks on another computer. When you connect to the remote computer, you become a Remote Control guest and the remote computer becomes the host. When you're connected to a Remote Control host, you can lock the host's keyboard and mouse and blank the host screen; you can also reboot the host. To add more security to your remote control session, you can start LapLink before you log on to Windows. You can remotely control another computer (be a guest), or let another computer running LapLink control your computer (be a host). Acting as a guest When you're a guest, the host appears on your screen in a Remote Control window within LapLink. You can use your mouse and keyboard to work on the host computer. Acting as a host When your computer is a Remote Control host, other people with access rights to your computer can connect to and work on your computer. To act as a host, your computer needs to be running LapLink and to be set up to allow others to connect. You can open a Remote Control window while connecting or after a connection is opened. · To open a Remote Control window while connecting, click the Connect button on the LinkBar, and then click Modem, Network, or some other mode of connecting. Under Services, check Remote Control. · To open a Remote Control window after connecting, click the Remote Control button on the shortcut bar, or click Open Remote Control on the Window menu. Locking and blanking the host computer · To permit locking and blanking on the host, change the Locking options in the Security dialog box on the host computer. When you control a computer, you can lock the computer's keyboard and mouse and blank the computer screen. This prevents people from working on the host system or from viewing your work. You must set up the host computer to allow locking and blanking. With the permission of the host computer, you can: Lock the host keyboard Prevents anyone from typing on the host computer's keyboard while you're connected. Lock the host mouse Prevents anyone from using the mouse on the host computer while you're connected. Blank the host screen Blanks the host's screen, preventing someone at the host computer from watching what you do while connected. 22 Controlling a remote computer23 Controlling a remote computer Remote Control guest Remote Control host When you use Remote Control, the entire desktop of the remote computer is shown in LapLink. You can then work on that computer as if you were right in front of it. (To alternate between a window view and a full-screen view of the host, press CTRL+SHIFT+F.) To lock and blank the host computer after connecting, click Blank Screen, Lock Host Mouse, or Lock Host Keyboard on the Session menu. If these options are not available, the host computer might not be set up to allow locking and blanking. Rebooting the host computer You can reboot a computer you're controlling if the host computer is set up to let you do this. For example, you might want to restart a host computer to put into effect changes you have made on that computer or to recover from problems with a program on that computer. To reboot the host computer from the guest: · On the Session menu, click Reboot Host. · To permit rebooting, change the rebooting option in the Remote Control Options dialog box on the host computer. Additional security: starting LapLink before the Windows logon You can require someone who wants to access your computer as a guest to type a Windows user name and password. To do this, set up LapLink to start before you log on to Windows. To start LapLink before logging on to Windows: 1 Click Program Options on the Options menu. 2 Click the Advanced tab. 3 Check the Always Start LapLink Before Windows Logon Prompt box, and then click OK. · When using LapLink on Windows NT or Windows 2000, Remote Control guests must log on by clicking Send CTRL+ALT+DELETE to Host on the guest computer's Session menu, or by pressing CTRL+SHIFT+D. 23 LapLink Gold Quick Start Guide Transferring files and printing over a LapLink connection Once you have connected to another computer, you can transfer files between computers and use Xchange Agent to synchronize folders and files on both computers. You can also print a file on a remote computer to your local printer or print a file on your computer to a remote printer. Transferring files When you connect to another computer and open File Transfer, you can transfer files and folders between that computer and your computer. To start File Transfer and select the items you want to transfer: 1 Click the File Transfer button on the shortcut bar, or click Open File Transfer on the Window menu. Two File Transfer windows appear, one for the remote computer and one for your computer. In these windows, you can view the files on both computers. · To distinguish between the two File Transfer windows, look for the computer name in the title bar at the top of each window. · Another way to select a group of files or folders is to click the right corner of the group and drag to the opposite corner, forming a selection box. 2 On the left side of the File Transfer window for the computer you want to copy or move a file from, click the drive and folder in which the file is located. 3 On the right side of that window, click the folder or file you want to transfer. · To select more than one item, hold down CTRL as you click each item. · To select two or more items listed next to each other, click the first item and press SHIFT while you click the last item. To drag and drop the selected files: 1 Drag the files to the target. · To copy the files, hold down CTRL and your left mouse button as you drag them to the target folder. · To move the files, hold down SHIFT and your left mouse button as you drag them to the target folder. · To set preferences for copying and moving, use the File Transfer Options dialog box; for more information, see the online Help. 2 In the File Copy or File Move dialog box, do any of the following: · Under To, verify the target, and change it if necessary. · Under Options, check or clear the options as needed. For more information, see the online Help. 3 Click OK. 24 Transferring files and printing over a LapLink connection25 LapLink's Xchange Agent, Clone Folder, and SmartXchangeTM features automate the process of keeping the files on two computers in sync. You can use these features to ensure that the most recent versions of the files and folders you specify are saved to both computers. Printing over a LapLink connection Use Print Redirection to send a document from the computer at one end of the connection to a printer at the other end. · Print from remote to local While using Remote Control to view and operate another computer, you can send a document from that computer to a printer at your location. · Print from local to remote When connected to another LapLink computer, you can print a document from your computer to a printer at the remote location. To print a document over a LapLink connection, choose the Print command in the program in which you have prepared the document, and then choose a printer at the opposite end of the connection. Before using Print Redirection, you must add a printer driver to the computer you want to print from. (Add the driver to the computer that doesn't have the destination printer attached to it.) You can add a printer driver during LapLink installation or use the Print Redirection Setup wizard after installation. · To set up a printer after LapLink installation, click Print Redirection Options on the Options menu, and then click the Setup button to start the Print Redirection Setup wizard. · For more information about Xchange Agent, Clone Folder, and SmartXchange, see the online user's guide and Help. · You may need your Windows CD-ROM or printer disks to install the printer driver. 25 LapLink Gold Quick Start Guide Connecting to a LapLink computer without running LapLink Suppose you're on a business trip and realize you left an important file on your computer at work. You can transfer that file from your computer where LapLink is installed to a computer that doesn't have LapLink installed. You can allow others to transfer files to and from your computer this way, too. It's all done over the Internet using LapLink's Surf Up feature. Enabling Surf Up To allow someone to use Surf Up to connect to your computer, you must first create one or more entries in the Log-in List or make your computer a public system. 1 Click the Security button on the LinkBar. 2 On the General tab, click Log-in List Only (Protected System) Or Click Anybody (Public System). 3 If you chose Log-in List Only, click the Log-in List button, and then click the Add button Or If you chose Anybody, click the Public Privileges button. 4 On the General tab under Services, click Surf Up. Managing Surf Up connections LapLink Gold includes a Surf Up Monitor that allows you to view and manage Surf Up connections. The Surf Up Monitor always runs when you start LapLink. · To display the Surf Up Monitor, click the icon in the Shortcut bar or click Surf Up Monitor on the Tools menu. 26 Connecting to a LapLink computer without running LapLink27 The Monitor displays a list of users who are currently connected to you using the Surf Up feature. You can view how long they have been connected and the name of the file they are currently uploading or downloading. You can also disconnect one or all Surf Up users from the Monitor. Using Surf Up from a remote computer You can allow others to transfer files to and from your computer using Surf Up and their Internet browser. You simply provide them with the unique name you have assigned to your computer in LapLink and, if necessary, a user name and password. You can also use this feature to access your own computer running LapLink from any computer that has Internet access through a browser (Internet Explorer 4.0 or Netscape Navigator 6.0 or later versions). To use Surf Up to connect to a LapLink computer, open your Web browser and navigate to www.laplink.com/surfup. Enter the unique name for the computer running LapLink and follow the instructions on the Web pages that appear. You can use your browser's menus and commands to view, download, email, or print a file. For example, to download a file from the LapLink computer to your computer running Internet Explorer, right click the filename and choose Save Target As. You can also upload files from your computer to the computer running LapLink. 1 On the Surf Up Web page, navigate to the folder on the LapLink computer that you want to upload a file to, and then click the Upload button. 2 On the upload Web page, type the filename you want to transfer to the LapLink computer or click the Browse button to locate the file on your local computer. 3 Click Upload. · The URL for the Surf Up web page is www.laplink.com/ surfup. 27 LapLink Gold Quick Start Guide Talking over a LapLink connection: Text Chat and Voice Chat Using Text Chat or Voice Chat, you can communicate with someone at the other end of your LapLink connection. Text Chat lets you exchange typed messages with the other person, while Voice Chat lets you speak to the person. Using Text Chat You can use Text Chat to exchange typed messages with a person at the other end of your LapLink connection. A Text Chat window consists of two parts: · The upper part displays the messages you send to the remote user as well as those the remote user sends to you. Each message is identified by the name of the computer from which it was sent. · The lower part serves as a note pad on which you write your messages. It clears each time you send a message. To send a message to the remote user: 1 Click the Text Chat button on the shortcut bar, or click Open Text Chat on the Window menu. 2 Click the Text Chat window. 3 Type your message. Avoid pressing ENTER while you type your message. To start a new paragraph, press CTRL+ENTER. 4 Press ENTER to send your message. Using Voice Chat Use Voice Chat to talk to someone you're connected to over LapLink while using other LapLink services like File Transfer. To use Voice Chat, you and the person at the end of the LapLink connection must both have computers that are capable of recording and playing sound. To talk to someone over Voice Chat: · Click the Open Voice Chat button on the shortcut bar, or click Open Voice Chat on the Window menu. LapLink "calls" the person at the other end of the connection and asks if he or she wants to talk to you. If the person accepts the Voice Chat connection, a Voice Chat window opens, and you can begin talking to the other person. Speak into the microphone and listen through headphones or speakers. 28 Talking over a LapLink connection: Text Chat and Voice Chat29 Using Text Chat Read the messages from the remote computer--as well as your own--in the upper part of the Text Chat window. Type your messages in the lower part. Press ENTER to send. Using Voice Chat The Voice Chat window appears while you're connected. How you communicate over the connection depends on whether the current conversation is using half duplex or full duplex. During a conversation, you can adjust your speaker and microphone and mute them, if necessary. When you're using half duplex, watch the icon to determine when to talk. Depending on the configuration of the sound card in both computers, your voice and the voice of the other user may be transmitted simultaneously, as if you were using a telephone (full duplex), or alternately, as if you were using a walkie-talkie (half duplex). · The lower bandwidth of slow connections may prevent the use of full duplex. 29 LapLink Gold Quick Start Guide LapLink License Agreement IF YOU BREAK THE SEAL OR OTHERWISE OPEN THE PACKAGE CONTAINING THE SOFTWARE PROGRAM MEDIA, YOU ARE BY THAT ACT AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. Ownership of Software. You acknowledge and agree that all of the computer programs and associated documentation contained in this package (collectively, the "Software") are owned exclusively by LapLink and/or its licensors. The Software is protected under copyright and other intellectual property laws of the United States and international copyright treaties. You acknowledge and agree that the price paid by you for the Software is a license fee granting you only the rights set forth in this License Agreement. License. LapLink grants to you, and you accept, a limited, non-exclusive and revocable license to use the Software, in machine-readable, object code form only. You agree to use the Software only as authorized in this License Agreement. This License Agreement does not convey to you any ownership rights or any other interest in the Software. Scope of License. This is a single-user, multiple computer license, which means you are authorized to use the Software on up to a total of three personal computers that are used exclusively by you (e.g., office, laptop and home). A valid license must be purchased for each person who will use the Software. You may only use the Software to link with a computer not used solely by you if the user of that computer has a valid license. If this software is to be installed on a network server, or more than one user can run the Software, you must purchase an additional license for each user or work station. Please contact the location where you purchased the Software and this license, or contact LapLink, to obtain additional licenses. You may not copy or make any changes or modifications to the Software, and you may not translate, decompile, disassemble, or otherwise reverse engineer the computer program(s). You may not loan, rent, lease or sublicense the Software or any copy to others for any purpose. You agree to use all reasonable efforts to protect the Software from unauthorized use, modification, reproduction, distribution or publication. You are not permitted to make any uses or copies of the Software that are not specifically authorized by the terms of this License Agreement, and LapLink reserves all rights that are not expressly granted to you. Your adherence to this License Agreement will allow LapLink to continue developing innovative and useful products and providing a high level of customer service and support. Term. This license will become effective on the date you acquire the Software and will remain in force until terminated. You may terminate this license at any time by removing the Software from your computer and destroying the original Software and all copies. This license will automatically terminate if you breach any of the terms or conditions set out in this License Agreement. You agree to remove the Software from your computer, and either to destroy the original Software and all copies of the Software and documentation or to return them to LapLink, upon termination of this license for any reason. Transfer. You may transfer your license of the Software to another party by transferring the original program media and all applicable documentation, including the original of this License Agreement, to the recipient, who agrees to the terms of this Agreement. All other copies of the Software must be deleted and/or destroyed. Any transfer of possession of the Software terminates your license and all associated benefits under this License Agreement. You must notify LapLink in writing of such a transfer. Archival Copy. You may make one copy of this Software and associated documentation solely for backup or archival purposes. Alternatively, you may transfer this Software to a single hard disk drive, provided that you keep the original program media and accompanying documentation in your possession for backup or archival purposes. Any such copies of the Software or documentation shall include LapLink's copyright and other ownership notices. No other copies of Software or documentation may be made by you or any person under your authority or control. Limited Warranty. LapLink warrants the physical program media and physical documentation to be free from defects in materials and workmanship for a period of 30 days from the date of your purchase. If you notify LapLink of defects in materials or workmanship during the warranty period, LapLink will replace the defective program media or documentation or, at its option, refund the purchase price. Your remedy for breach of this warranty shall be limited to replacement or refund and shall not encompass any other damages. No dealer, distributor, agent or employee of LapLink is authorized to make any modification or addition to the warranty and remedies stated above. LAPLINK SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. LAPLINK DOES NOT WARRANT THE PHYSICAL PROGRAM MEDIA, PHYSICAL DOCUMENTATION OR COMPUTER PROGRAM(S) OTHER THAN AS EXPRESSLY STATED ABOVE, NOR DOES LAPLINK PROVIDE ANY WARRANTY AS TO THE OPERATION OF THE SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR APPLICATION, USE, OR PURPOSE. 30 LapLink License Agreement31 Limitations of Liability and Remedies. IN NO EVENT SHALL LAPLINK OR ITS LICENSORS HAVE ANY LIABILITY FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES, WHATSOEVER, INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE ARISING OUT OF THIS AGREEMENT, THE LICENSING OF SOFTWARE BY LAPLINK OR THE PROVISION OF MAINTENANCE AND SUPPORT SERVICES BY LAPLINK, EVEN IF LICENSEE HAS ADVISED LAPLINK OF THE POSSIBILITY OF SUCH DAMAGES, AND INCLUDING UNDER ANY CLAIM OF NEGLIGENCE, STRICT LIABILITY, DESIGN DEFECT, OR OTHER THEORY. IN NO EVENT SHALL THE LIABILITY OF LAPLINK OR ITS LICENSORS EXCEED THE PURCHASE PRICE PAID FOR THE SOFTWARE, LESS ALL APPLICABLE TAXES AND DUTIES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF LIABILITIY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE AFOREMENTIONED LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. U.S. Government Restricted Rights. The Software is provided with Restricted Rights. Use, duplication, or disclosure by the United States Government is subject to restrictions set forth in subparagraph (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software--Restricted Rights at 48 CFR 52.227-19, as applicable. Contractor/Manufacturer is LapLink Inc., 18702 North Creek Parkway, Bothell, Washington 98011 U.S.A. Updates. To receive notification of future Software updates, please complete and return the registration card. Also, please locate the serial number of your copy of the Software on the program media. You will need this number to receive updates and technical support from LapLink. Trademarks. LAPLINK, DESKLINK and the associated logo(s) are registered trademarks of LapLink Inc. No right or license to any trademarks owned by LapLink or others appearing in the Software or packaging is granted to you by this License Agreement. Miscellaneous. Unless otherwise restricted by law, you agree that this License Agreement shall be construed, interpreted and governed by the laws of the State of Washington of the United States of America, without regard to the laws governing conflicts of law. If any action is brought by either party against the other regarding any subject matter of this License Agreement, the prevailing party shall be entitled to recover, in addition to any other relief granted, reasonable attorney fees and expenses of litigation. You further agree that any claim relating to this License Agreement shall be brought in the courts of competent jurisdiction in the State of Washington. If any term of this License Agreement is declared void or unenforceable by any court of competent jurisdiction, enforcement of the remaining terms shall not be affected. No waiver of any right under this License Agreement shall be effective unless in writing and signed by both parties. No waiver of any past or present right arising from any breach or failure to perform shall be deemed to be a waiver of any future right arising under this License Agreement. This License Agreement sets forth the entire agreement between LapLink and you with respect to all matters covered herein. IF YOU HAVE ANY QUESTIONS CONCERNING THIS LICENSE AGREEMENT, PLEASE CONTACT LAPLINK AT 18702 NORTH CREEK PARKWAY, BOTHELL, WASHINGTON 98011 U.S.A. (425.483.8088), OR CONTACT YOUR REGIONAL LAPLINK OFFICE. 31