quick start guide The Standard in Remote Control and File Transfer GOLD 11.0 LapLink Gold Quick Start Guide Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of LapLink Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks LapLink, the LapLink logo, SpeedSync, and SmartXchange are trademarks or registered trademarks of LapLink Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents TM SpeedSync U.S. Patent Number 5,446,888 This software may contain one or more of the following licensed products: RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 1991­2, RSA Data Security, Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, 1.0.4. July 24, 1996. Copyright © 19951996 Jean-loup Gailly and Mark Adler. ® LapLink Gold © 1986­2001 by LapLink Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink Gold Quick Start Guide © 2001 LapLink Inc. Printed in U.S.A. MN-LGDQSX-11-US 2 3 Dedication To my mother, Hildegarde M. Eppley. A German, Minnesota farm girl from a family of 16 children. Without her and Dad's support, my starting this company and the product you use today would not have been possible. Hildegarde Eppley July 7, 1912 -- April 19, 2001 3 LapLink Gold Quick Start Guide 4 5 Contents Welcome to LapLink Gold 8 What's new in LapLink Gold 10 Installing LapLink Gold 12 Getting started: setting security and allowing others to connect 14 Deciding how to connect to another computer 16 Connecting to another computer 18 Controlling a remote computer 22 Transferring files and printing over a LapLink connection 24 Connecting to a LapLink computer without running LapLink 26 Talking over a LapLink connection: Text Chat and Voice Chat 28 LapLink License Agreement 30 5 LapLink Gold Quick Start Guide 6 7 Dear LapLink Customer: I can hardly believe that the very first version of LapLink (for DOS) was introduced over 14 years ago. Very few products today can boast this type of longevity and customer acceptance. A big reason for this is you, our customers. Without your comments, suggestions and support, we would not have been able to evolve and adapt this product to meet your file transfer, synchronization and remote access needs today. If you have already fired up LapLink Gold 11.0, then you know this version contains some MAJOR changes and additions. First off is the addition of an Outlook style task bar--our first significant design change since our early Windows version. This simplifies access to the functions you use the most, whether it is remote control, file transfer, Xchange Agent, or other LapLink services. The new design also allows us to add new functionality very quickly with simple "snap-in" components that we will offer in the future from our Web site. Our first few snap-ins are included on your CD: LapLink Surf Up, PowerQuest Drive Image Lite and Pivio Anti-Virus software. LapLink Surf Up provides secure file access from your browser. PowerQuest Drive Image Lite provides simple and fast full disk drive imaging or cloning, which saves lots of time for many computer configuration tasks. Behind the Pivio option you might want to check out their hardware router/ firewall solution if you have several machines you want to provide Internet access to. This cost effective solution is much different than the products you find today on computer store shelves. We've added many other features and enhancements too numerous to mention here and besides, why should I take the surprise value away from you discovering these yourselves? OK, there is one more I can't keep from mentioning...if you were one who called in and was wrestling with firewall issues when using LapLink on the Internet, you will be pleased with our new secure firewall and router improvements! Note the "firewall" service added to our Log-in List and Public Privileges dialog boxes. Our company is approaching its 20th anniversary. (OK, it might be a year or two). We are working now on a killer 20th anniversary release. Please submit your suggestions for this version and, if we put your suggestion in the product, you will be invited to join us for a most awesome 20th anniversary party that we will hold at a cool location to be determined! Again, from the bottom (or middle) of my heart, I thank you for your support. Although there may have been occasions in the past where we did not meet your expectations, you have my commitment that we will give 200% effort to meet them in the future. If you are as excited about this product as I am, please tell your friends. Your word of mouth recommendations have really been a key to help us keep producing the products we have. Warm Regards, Mark Eppley CEO LapLink Inc. (Formerly Traveling Software) P.S. Speaking of producing new products...by the time you read this, we will be shipping our new PDAsync product. Check it out if you use a Palm or Windows CE organizer! 7 LapLink Gold Quick Start Guide Welcome to LapLink Gold With LapLink® Gold's award-winning remote control, file transfer, and chat features, you can access email, files, and office network resources when you're on the road, work with computer users at other locations, schedule file transfers, print documents to a remote printer, and more. LapLink offers you a variety of reliable, easy-to-use options for connecting; simply choose the option that is appropriate for the resources available on your computer and the computer you want to connect to. To learn more about LapLink, see the online user's guide and Help. Whether you're on the road, at home, or in the office, LapLink Gold lets you work faster, easier, and smarter than ever by providing safe and reliable remote access. · For more information about connecting to another computer, see page 16. Using LapLink Gold to connect to another LapLink computer is easy. Depending on the resources available on your computer and the computer you want to connect to, you can connect using: · a modem · a serial, parallel, or Universal Serial Bus (USB) Network cable · a wireless connection, including Fast Infrared (FIR) connection · the Internet · a local (IPX) network, such as Novell · a TCP/IP network · a CAPI/ISDN 2.0 device Once you're connected, you're ready to use LapLink's powerful features. · Remote Control lets you use your computer to perform tasks on another computer. · File Transfer lets you move and copy files between computers, specify how files should be moved and copied, and synchronize the files in folders on two computers automatically. · Print Redirection lets you print a remote document at your site or use a remote printer to print a local document. · Text Chat and Voice Chat let you communicate with other users by exchanging text messages or talking over a connection between two sound-enabled computers. · Surf Up lets you or others access a computer running LapLink from any computer that has Internet access using a browser. · To download LapLink documentation from the Web, go to www.laplink.com/ products/llGold/ docs.asp Learning more about LapLink Gold: online user's guide and Help You can learn about LapLink Gold through the online user's guide and Help. The online user's guide is available in Adobe Acrobat format on the LapLink Gold CDROM. Adobe Acrobat is also available on the LapLink Gold CD-ROM. 8 Welcome to LapLink Gold9 To view the online user's guide: 1 Display the LapLink Welcome screen by inserting the LapLink Gold CD-ROM in your CD-ROM drive. 2 Click View Documentation on the LapLink Welcome screen. 3 The guide immediately opens in Acrobat Reader. LapLink Gold also features an online Help system to assist you as you use LapLink. Help is available through the LapLink Help menu, including: Searchable Help documentation Browse Help, and use the Help Index and Find features to search for specific information. On the LapLink Help menu, click Help Topics. Troubleshooters Specify the problem you are having, and troubleshooters walk you through a series of possible solutions. In Help, double-click the Troubleshooting book. Quick Steps Quick Steps appear when you open a dialog box in LapLink and give you information to help you complete the dialog box. What's This Help Use the What's This Help to get information about dialog box items. Click the question mark in the upper right hand corner of the dialog box, and then click the item you want help with. F1 Help To get immediate help for an item on a menu, highlight the menu item and press the F1 key. · To download Adobe Acrobat Reader from the Web, go to www.adobe.com Getting more information about LapLink Visit LapLink Technical Support at www.laplink.com/support/. Visit www.laplink.com/world/ for international support. 9 LapLink Gold Quick Start Guide What's new in LapLink Gold This version of LapLink Gold includes several new features that enhance its file transfer and remote access capabilities. For example, you now have one-button access to LapLink windows, including File Transfer, Xchange Agent, and Remote Control. LapLink Gold now features additional firewall support. And, the Surf Up feature lets you transfer files to and from a computer that isn't running LapLink. Explore these new LapLink features: New shortcut bar LapLink Gold now has shortcut bars that provide one-click access to the File Transfer, Xchange Agent, Remote Control, Text Chat, Voice Chat, Print Redirection, and Surf Up Monitor windows. You can also launch PowerQuest Drive Image Lite, a diskimaging utility included with this release of LapLink Gold, and take advantage of a free 60-day trial of Pivio Anti-Virus software. Remote Installation over cable · For more information about remote installation over cable, see page 13. You can install LapLink Gold on another computer using your blue serial cable. For example, this option comes in handy if your second computer doesn't have a CDROM drive. From the LapLink Gold program group, click Remote Install. Follow the wizard instructions on your screen to copy the installation files to a computer connected by serial cable. 10 What's new in LapLink Gold11 Surf Up You can allow others to access your computer even if they don't have LapLink Gold installed on their computer. You set up the access and security on your computer running LapLink Gold -- just like any other incoming connection. They use their Internet connection and browser to view files and folders on your computer and to transfer files to or from your computer. · For more information about Surf Up, see page 26. Firewall Connection Service You can connect to a computer behind a firewall with LapLink Gold's enhanced firewall support. For example, if you have installed LapLink on both your home computer and work computer, you can connect from home to your work computer that is behind a firewall. Connections through the firewall are made in one of two ways. First, LapLink automatically overrides the IP address you publish on the Internet Locator Service (ILS) server with the address for the firewall. You or your IS department simply modify the firewall configuration to forward connections on the LapLink port to the LapLink Gold computer. In addition, you can modify the specific port that LapLink uses to connect through the firewall. LapLink's Firewall Connection Service takes further advantage of the ILS server and allows LapLink to support a secure reverse connection from inside the firewall. With some minor configuration and special use of the ILS server, a computer outside the firewall informs the computer inside the firewall to initiate the connection. This method authenticates the computers on both sides of the firewall. This double authentication along with full data encryption ensures a secure connection. · For more information about firewall support, see page 16. PowerQuest Drive Image Lite Use Drive Image Lite to quickly and easily clone hard disk data. With the click of a button, you can back up, restore, or upgrade your hard drive. Drive Image Lite is installed automatically when you install LapLink Gold. To start the program, simply click the Drive Image Lite icon on the shortcut bar. Pivio Anti-Virus Trial Offer LapLink is pleased to introduce the PivioTM Network Security System from Crossport Systems, Inc. Pivio Anti-Virus is one component of a total security system for offices with high-speed Internet connections. You can install a free 60-day trial version of Pivio Anti-Virus from the Welcome screen or from the LapLink Gold shortcut bar. 11 LapLink Gold Quick Start Gui ...