User manual LAPLINK LAPLINK PROFESSIONAL - QUICK START GUIDE

Quick Start Guide Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of Traveling Software, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks Traveling Software, the Traveling Software logo, LapLink, SpeedSync and SmartXchange are trademarks or registered trademarks of Traveling Software, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents SpeedSync® U.S. Patent Number 5,446,888 This product contains the RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 19912, RSA Data Security, Inc. Created 1991. All rights reserved. LapLink® Professional © 19861998 by Traveling Software, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink Professional Quick Start Guide © 1998 Traveling Software, Inc. Printed in U.S.A. PRQS-XX-USMN-LLPRQS-XX-USMN-LLPRQS-XX-USMN-LLPRQS-XX-US 2 Contents What is LapLink Professional? 4 Before you install 6 Installing LapLink Professional 8 Allowing other computers to connect: security in LapLink 10 Connecting to another computer 12 Starting LapLink services 14 Controlling a remote computer 16 Changing the host appearance 18 Transferring files 20 Synchronizing files 22 Printing over a LapLink connection 24 Printing a document 26 Sending messages using Text Chat 28 Viewing the online users guide and Help 30 Configuring ports in LapLink 32 Traveling Software License Agreement Index 36 34 3 LapLink Professional Quick Start Guide What is LapLink Professional? LapLink Professional lets you access files and information on a remote computer, or work with someone at another computer, using a variety of different services such as File Transfer, Remote Control, and Print Redirection. You can also synchronize files between two computers with Xchange Agent. You can connect to other computers in a number of different ways. Go to illustration >> LapLink Professional provides immediate connection to your desktop from wherever you may be. You can connect to your office computer from home, access office files when youre on the road, work on a project with a remote coworker, copy files to a remote work site, or connect to a friends computer to help out with a computer task. LapLink Professional includes several different services: r Remote Control lets you operate another computer as if you were sitting right in front of it. The remote computers desktop appears in the Remote Control window, and you can use your mouse and keyboard to operate the other computer and run programs and files on that computer. If someone is working on the other computer, you can both collaborate in the same program by taking turns with the keyboard and mouse. File Transfer lets you move and copy files between two remote computers and manage remote and local files. You can also synchronize folders to make them contain the same files. File Transfer includes SpeedSync® technology, which updates only the parts of a file that have changed, resulting in superior file transfer speeds. Xchange Agent is a versatile tool that lets you transfer and synchronize files automatically, no matter where you are. Use Xchange Agent to ensure that your laptop computer contains the same files as your desktop, or to back up important files to the network. Print Redirection lets you print a document youre viewing in a Remote Control session to your local printer, or print a document over a LapLink connection to a printer on a connected computer. Text Chat lets you chat with someone youre connected to over a LapLink connection by typing messages within a text box. This can be useful when youre working with LapLink over a modem, and dont have another phone connection available. r r r r You can set up security in LapLink to limit who has access to your computer and what they can do; you can even use modem callback features to prevent unauthorized users from connecting over a modem. And you can save frequent connections using the Address Book feature, so that you can quickly and easily make connections. 4 What is LapLink Professional? 5 Everything you need for easy, reliable access to your office PC. Guaranteed. LapLink Professional runs on Windows 95, Windows 98, and Windows << Go to topic summary NT 4.0. LapLink for Windows 3.1 is also included with LapLink Professional; a users guide for LapLink for Windows 3.1 is available online. For more information on online documentation, see page 30. Connecting to other computers You can use LapLink Professional to connect to other computers in a number of different ways. You can connect using: r r r r a modem the Internet an IPX (Novell) network a TCP/IP network r r r a serial, parallel*, or USB* cable a wireless (infrared) device* a CAPI 2.0/ISDN device * These connection methods are not supported in Windows NT. 5 LapLink Professional Quick Start Guide Before you install Before you begin setting up LapLink Professional, make sure you have the hardware and software you need to use the program. Since LapLink lets you connect in many different ways, the requirements youll need depend on how you plan to connect with LapLink. Make sure your computer meets the minimum requirements for running LapLink and using the connection methods and services you want. General requirements for each computer r r r Microsoft Windows 95, 98, or NT 4.0 Intel or Intel-compatible 486/100 processor (or better) 16 MB of memory (24 MB recommended) 9 MB of available hard disk space VGA monitor (or better) Microsoft mouse or compatible pointing device s To determine the amount of free disk space, right-click the drive in My Computer. Then click the Properties tab. r r r Requirements for modem communication In Windows 95/98, either of these: r r A Windows-compatible modem A Hayes-compatible modem A modem set up in Windows NT (including TAPI functionality) For IPX connections: Client for Microsoft Networks or Client for NetWare Networks (both included in Windows). For TCP/IP connections: Windows Sockets (included in Windows). The guest computer must have the Dial-Up Networking feature of Windows installed, with a Dial-Up Networking connection to the appropriate dial-up server. The host computer must be on a network that has a dedicated dial-up server connected to it, or must be running a dial-up server program. Dedicated dial-up servers include Novell NetWare Connect and Shiva NetModem. Dial-up server programs include the Dial-Up Networking server included with the Microsoft Plus! Companion for Windows 95, In Windows NT: r Requirements for network communication r r Requirements for Dial-Up Networking communication r r 6 Before you install7 the Dial-Up Networking server included in Windows 98, and Windows NT Remote Access Server. Requirements for cable communication r For serial connections: a LapLink serial cable and an RS-232 serial (COM) port on each computer. For parallel connections: a LapLink parallel cable and a parallel (printer) port on each computer, or a DirectParallel Universal cable and an Extended Capabilities Port (ECP) on each computer. For USB connections: a LapLink USB cable and a USB (Universal Serial Bus) port on each computer. USB must be properly configured in Windows. To purchase cables, contact Traveling Software or a LapLink reseller. s Parallel and USB cable connections are not available in Windows NT. r r Requirements for wireless communication Any of the following: r s Wireless connections are not available in Windows NT. A built-in infrared port such as those found on many new models of laptops (such as recent versions of laptops by Gateway, Toshiba, Dell, and IBM). A built-in infrared device such as the one on the NEC PowerMate desktop computer. Check your hardware documentation to find out how to activate your infrared port. An infrared device that attaches to your computer's serial port, like the Extended Systems JetEye Infrared PC Interface (baud-switchable only). r r Youll also need to be sure that a Windows Infrared driver is set up for your infrared device. LapLink supports both standard infrared connections and fast infrared (FIR) connections. Requirements for CAPI 2.0/ISDN communication r An ISDN adapter with a CAPI 2.0-compliant driver on both ends of the connection An ISDN line r s CAPI 2.0/ISDN is a standard popular in Europe, and is not typically used in the United States. 7 LapLink Professional Quick Start Guide Installing LapLink Professional Install LapLink Professional by clicking Install Software Now on the LapLink Welcome screen. You can also use the Welcome screen to create setup disks (to install LapLink on a computer without a CD-ROM drive), and view the online documentation. Go to illustration >> You can install LapLink Professional on Windows 95, 98, and NT computers. To install LapLink on Windows 3.1 computers, see below. To install LapLink Professional: 1 Insert the LapLink CD-ROM in a CD-ROM drive. The LapLink Welcome screen should appear automatically when you insert the CD-ROM; if it does not, open Windows Explorer and double-click the Welcome.exe file on the LapLink CD-ROM. Or, if you downloaded LapLink from the Web, double-click the Welcome.exe file in the folder where you downloaded LapLink. s To create floppy disks so that you can install LapLink Professional on another computer, click Create Setup Diskson the Welcome screen, then follow the instructions. 2 Click Install Software Now on the Welcome screen. 3 Type your product serial number. 4 Type your computer name. This is the name you will use when connecting to this computer from another computer. 5 Specify the type of installation you want: Click Express to install LapLink with minimal questions. Click Custom to also view and configure connection information. Installing LapLink for Windows 3.1 LapLink Professional includes a copy of LapLink for Windows 3.1. Install this program on a computer running LapLink for Windows 3.1 to connect to that computer from LapLink Professional and use File Transfer, Remote Control, and Text Chat. s To create floppy disks for LapLink for Windows 3.1, use File Manager to locate the Win16 folder on your CD-ROM. In the LLW16 folder within that folder, copy the contents of \D1 and \D2 to two floppy disks. To install LapLink for Windows 3.1: 1 Insert the LapLink CD-ROM in a CD-ROM drive. 2 In the Windows Program Manager, click Run on the File menu. 3 Type e:startup where e is the letter for your CD-ROM drive, and click OK. 4 Specify your computer name. This is the name you will use when connecting to this computer from another computer. 5 Specify the type of connection you use most often. If you choose modem, cable, or wireless (AirShare), youll need to specify the port where the device is located. 8 Installing LapLink Professional 9 Installing LapLink Professional Insert the LapLink CD-ROM in your CD-ROM drive. Start the installation program as described on the facing page. In Windows 95, 98, and NT, the LapLink Welcome screen appears, allowing you to install software, create setup disks, view the online documentation, and more. Click Install Software Now to install LapLink. In Windows 3.1, start the installation as instructed at left; the installation begins immediately. Installing LapLink from floppy disks If you create a set of floppy disks for LapLink Professional or LapLink for Windows 3.1, you can install LapLink from those disks as described below. To install LapLink from floppy disks: 1 Insert the first floppy disk in the floppy drive. 2 Click the Start button, and then click Run. 3 Type a:setup (or b:setup, if b: is the drive where you put the disk) and click OK. << Go to topic summary 9 LapLink Professional Quick Start Guide Allowing other computers to connect: security in LapLink Before you begin using LapLink, make sure that others can connect to your computer. You can let anybody connect to your computer or only let certain people connect by adding them to a Log-in List. You can also specify what people can do when connected to your computer. Go to illustration >> LapLink initially does not allow other users to connect to your computer using a modem, network, or CAPI 2.0/ISDN device until you change your security options. Give access only to certain people by adding them to your log-in list, or let anyone access your computer. To only let certain people access your computer: 1 Click the Security button on the LinkBar. 2 In the Allow Connections From box, click Log-in List Only. 3 Add each person who you want to have access to your log-in list. Be sure to add yourself to the Log-in List, since you will also need to log in when you connect. To add a person to your log-in list: 1 Click the Security button on the LinkBar. 2 Click the Log-in List tab. 3 Click Add. 4 In the Log-in Name box, type the name the person will use to connect to your computer. 5 In the Password box, type a password for that person. s To restrict cable and wireless connections , check the Enforce Security box in the Security dialog box. For more information, see the online help. s If this person will use Remote Control, and you want this person to be able to blank your computer screen and lock your keyboard and mouse, check the appropriate Locking Permissions options. 6 Under Services, check the services you will let this person use on your computer, such as File Transfer and Remote Control. You can provide additional security over modem connections by clicking one of the Modem Callback features. See the online help for more information. 7 Click OK to add this person to your Log-in List. When this person connects to your computer, he or she can log in by typing in the Log-in Name and Password you assigned. To allow anybody to access your computer: 1 Click the Security button on the LinkBar. 2 In the Allow Connections From box, click Anybody. ! 10 Selecting Anybody makes your computer completely open to anyone who can connect to your computer with LapLink. Allowing other computers to connect: security in LapLink 11 Setting up security in LapLink To set up security, click the Security button on the LinkBar. Click Log-In List Only (Protected System) to allow selected people to log in to your computer, and then click the Log-in List tab to specify log-in information. Or click Anybody (Public System) to allow access to your computer without password protection. If you choose Anybody, specify which services can be used. Adding someone to the Log-in List Type a login name and password for the remote user. The remote user will have to type this when they connect. Specify the services the remote user can use. If you allow Remote Control, specify whether you allow blanking of your computer screen and locking of your keyboard and mouse. If the remote user is connecting over a modem, you can set up Modem Callback options for added security. 3 Check the services you will let remote users use, such as File Transfer and Remote Control. If you chose Remote Control, check one of the boxes under Locking if you want to let people blank your computer screen and lock your keyboard and mouse. << Go to topic summary 11 LapLink Professional Quick Start Guide Connecting to another computer To use LapLink Professional, first connect to another computer running LapLink Professional or another Windows version of LapLink. You connect by clicking the Connect button on the LapLink LinkBar and then specifying how you want to connect. Go to illustration >> Before you can connect to another computer, both computers must be running LapLink, and the connection method you use (such as modem or network) must be ready to use. Also, depending on how LapLink is set up on the remote computer, you might need to type a login name and password in order to connect. s You can connect to any version of LapLink that runs on Windows. Making a connection You can connect using a variety of methods. How you connect will depend on how your computer is set up and where the computer youre connecting to is located. You can even connect in different ways in the same session. Not all types of connections are supported in every version of Windows; see page 5 for details. To connect to another computer: s Your computer might not have all the listed connection methods available. For more information on connecting, see the online users guide. 1 Click the Connect button on the LinkBar, and then click the connection method you want to use. 2 In the Connect dialog box, under Services, check the services you want to open when you connect. You must open at least one service. 3 Specify how to connect as described below: Modem Click Manual Dial, and then type the phone number and other dialing information for the remote computer. Or, if you previously saved the connection to your Address Book, click the connection name in the Connection list. Click Dial to dial your modem. Dial-Up Networking Click the Dial-Up Networking connection you want to use. To change Dial-Up Networking options for this session, change the connection options in the bottom of the dialog box. Click Dial to dial your modem. Once youve connected, the Connect over Network dialog box appears, asking you to specify which LapLink computer on the network you want to connect to. To connect to a computer over the Internet, connect using Dial-Up Networking and then type that computers IP address in the Connect over Network dialog box. If you dont know the computers address, you can still connect using the Traveling Software WINS server; for information on how to set this up, see the online users guide. s To create a new Dial-Up Networking connection, click the New Connection button. 12 Connecting to another computer 13 Connecting in LapLink First, click the Connect button Then, click the connection method you want to use. (These will vary depending on your computer setup.) The Connect dialog box looks different depending on the method you use to connect. If necessary, change any of the connection information. Click the services you want to open after you make the connection. << Go to topic summary Network Choose a computer currently available on the network by clicking the computer name. You can also connect to a computer by typing its IP address, if it has one; click the TCP/IP Addresses tab, click Manual Connect, and type the IP address. Click OK to connect. Cable If a computer is connected by cable, it is listed in the Connection list. Click the computer name and click OK to connect. Wireless If a computer is connected by wireless, it is listed in the Connection list. Click the computer name and click OK to connect. If you have Autoconnect enabled (in the Connect Options dialog box), cable and wireless connections are made automatically for you when LapLink is started on both computers. CAPI 2.0/ISDN Click Manual Dial, and type the phone number for the remote computer in the Phone Number box. Or, if you previously saved the connection to your Address Book, click the connection name in the Connection list. Click Dial to connect. 4 If prompted, type your log-in name and password. The connection is made, and any services you selected are opened. If you cant connect, be sure to check that the other computer is set up to let you connect and use the services you want (such as File Transfer or Remote Control); see page 10 for information on security. For more troubleshooting information, see the online users guide and the online help. 13 s Use Connect over Wireless for shortrange connections over infrared or wireless devices. To connect over a cellular modem, use the Connect over Modem command; to connect over a wireless LAN adapter, use the Connect over Network command. LapLink Professional Quick Start Guide Starting LapLink services You can start LapLink services when you connect, as discussed in the last section. Once connected, you can start a service simply by clicking its button on the LinkBar. Use LapLinks Address Book feature to simplify the process of connecting and starting services. Go to illustration >> Starting services after youre connected Once youre connected to a computer, you can start any of the services you have permission to use on that computer. If you have more than one connection open, first click a window that is using the desired connection, and then start the service. To open a service after connecting: s If you are not connected to a computer when you try to start a service, nothing will happen. You must first connect to another computer as described in the previous section. s Click the appropriate service button on the LinkBar. Or click the corresponding Open command on the Window menu. For example, to use Remote Control, click the Remote Control button on the LinkBar, or click Open Remote Control on the Window menu. If the service doesnt open, be sure to check that the other computer is set up to allow the services you requested; see page 10 for information on security. Using an Address Book entry to connect and start services If you connect to a computer often, you should create an Address Book entry for that computer. Address Book entries store all of the information you usually provide when connecting, like the remote computer name, phone number, log-in name and password, and which services you want to start on that computer. s To create an Address Book entry for a Dial-Up Networking connection (to control what services and locking methods are used when you connect), specify a connection type of Network. To create an Address Book entry: 1 Click Address Book on the Options menu. 2 Click the Add button. 3 Fill out the Address Book dialog box as shown in the illustration on the facing page. 4 Click OK to create the Address Book entry. The Address Book entry appears in the Connect dialog box for the type of connection you specified. For example, suppose that you create an entry called My office computer to dial your office computer using a modem. When you use the Connect over Modem command, My office computer will appear in the list of services. 14 Starting LapLink services15 Starting LapLink services File Transfer Remote Control Print Redirection Text Chat Creating an Address Book entry Type a description of the remote computer. Type the computer name for the remote computer (as assigned in LapLink). Specify how you will connect to this computer. If a log-in name and password are required by this computer, type them here. Supply information about your connection in this area. Check the services you want to use. If you click Remote Control, specify whether you want to lock the host or blank the screen. << Go to topic summary If you create an Address Book entry for a computer using the Network connection type, the Description wont show up in the Network: Available Now box, but the entrys settings will be used when you connect to the corresponding computer. 15 LapLink Professional Quick Start Guide Controlling a remote computer You can use Remote Control to operate another computer remotely. When you connect to that computer, you become a Remote Control guest and the remote computer displayed on your screen becomes the host. You can lock the hosts keyboard and mouse and blank its screen; you can also reboot it. To add more security to your Remote Control session, set up LapLink to start before the Windows logon. Go to illustration >> You can remotely control another computer (act as a guest), or let another computer running LapLink control your computer (act as a host). Acting as a guest When youre a guest, the host appears on your screen in a Remote Control window within LapLink. You can use your mouse and keyboard to work on the host computer. Acting as a host When your computer is a Remote Control host, other people can connect and work on your computer, if youve given them rights to do so. There is no special procedure associated with becoming a host. Your computer need only be running LapLink, and be set up to allow people to connect in the Security dialog box. s Start Remote Control by clicking the Remote Control button on the LinkBar; for more information on starting services, see page 14. Locking and blanking the host computer s To permit locking and blanking on the host, change the Locking options in the Security dialog box on the host computer. When you control a computer, you can prevent people from working on the host computer or watching you work. The host computer must be set up to let you do this; this capability is initially not allowed. With the permission of the host computer, you can: Lock the host keyboard Prevents anyone from typing on the host computers keyboard while youre connected. Lock the host mouse Prevents anyone from using the mouse on the host computer while youre connected. Blank the host screen Blanks the hosts screen, preventing someone at the host computer from watching what you do while connected. Use one of the following methods to lock and blank the host computer: r Before connecting, make sure that the Address Book entry for the host computer requests locking and blanking. When you use that Address Book entry to connect, locking and blanking take place immediately. After connecting, click Blank Screen, Lock Host Mouse, or Lock Host Keyboard on the Session menu. If these options are not available, the host computer might not be set up to allow locking and blanking. r 16 Controlling a remote computer 17 Controlling a remote computer Remote Control guest Remote Control host When you use Remote Control, the desktop of the remote computer appears in LapLink on your computer. You can then work on the remote computer as if you were right in front of it. Rebooting the host computer You can reboot a computer youre controlling if the host computer is set up to let you do this. For example, you might want to restart a host computer to put into effect changes you have made on that computer, or if youre having problems with a program on that computer. To reboot the host computer from the guest: s On the Session menu, click Reboot Host. << Go to topic summary Additional security: starting LapLink before the Windows logon You can require someone remote controlling your computer to type your Windows logon name and password in order to get into Windows. To do this, you set up LapLink to start before the Windows logon prompt. To start LapLink before the Windows logon: 1 Click Remote Control Options on the Options menu. 2 Click the Startup tab. 3 Check the Start LapLink Before Windows Logon box. If LapLink is running on a Windows NT computer, Remote Control guests will need to send CTRL+ALT+ DELETE to the host in order to log on. They can do this by clicking Send CTRL+ALT+DELETE to Host on the guest computers Session menu, or by pressing a key combination (by default, CTRL+SHIFT+D); you can change the key combination in the hosts Remote Control Options dialog box. s To permit rebooting, change the rebooting option in the Remote Control Options dialog box on the host computer. 17 LapLink Professional Quick Start Guide Controlling a remote computer Changing the host appearance When youre controlling another computer, you can change how its screen appears on your screen. You can display the host screen in a window, or switch to full-screen mode. You can see more of the host screen by scaling the host window or changing the screen resolution. You can also change how host colors and graphics are displayed to improve Remote Control performance or quality. Go to illustration >> You can change the appearance of the computer youre connected to over Remote Control (the host) so that it is easier to work with. You can also change the performance of the host so that it displays faster or more clearly. Viewing the host in full-screen mode Normally, the host appears on your screen as a window within LapLink, and you can move, resize, minimize, or maximize the window as you would any other window. However, you can also display the host screen across your entire screen instead of in a window; this hides your own desktop so that you can concentrate on the hosts desktop. To view the host in full-screen mode: s You can change the keys that are used to make the host fullscreen. You can also make the host display in full-screen mode all the time; see the online users guide for information. s Press CTRL+SHIFT+F. To view the host in a window: s Press CTRL+SHIFT+F again. Viewing the entire host screen at once If youre viewing the host in a window, you might not be able to see all of the remote desktop. There are two ways you can see more of the screen: r r Scale the image of the host screen to fit within your view. Change the resolution of the host screen to match that of your screen. s When you scale the host, you always see all of the hosts screen, though the image may be distorted. To scale the image of the host screen to fit within your view: s Press CTRL+SHIFT+S. Press CTRL+SHIFT+S again to restore the host screen to its previous size. You can also scale the image of the host screen in full-screen mode: press CTRL+SHIFT+S, or click the Remote Control icon in LapLink on the host and then click Guest Scale to Fit. To change the resolution of the host screen to match that of your screen: 1 On the Options menu, click Remote Control Options. 18 Controlling a remote computer 19 Viewing the host in a window or in full-screen mode Press CTRL+SHIFT+F to switch between a Remote Control window and fullscreen Remote Control. Remote Control session in a LapLink window Remote Control session in full-screen mode << Go to topic summary 2 On the Guest tab, check this option: Match Host to Guest. Clearing this option restores the host to its original resolution. 3 Click OK. Resolution is changed only while using Remote Control; when you close Remote Control, your original resolution is restored. Changing colors and graphics on the host You can customize how colors and graphics are displayed on the host screen to improve performance or the appearance of the screen. To change colors and graphics: 1 Click Remote Control Options on the Options menu. 2 On the Performance tab, click one of these options: s s You only need to do this once; matching then occurs whenever you connect. Best Quality Improves the appearance of fonts and does not change the appearance of the host screen except to disable its screen saver. Best Performance Displays smaller bitmaps in black and white and does not show larger bitmaps at all; also changes the appearance of the host screen to maximize performance. User Customized Starts with all options at Typical settings; you should then customize the settings by clicking the Settings button. s s By default, Remote Control performance is configured for the Typical option. To restore the original settings, click Typical. s To customize any of these options, click the Settings button and change the settings on the Guest Display and Host Display tabs. For more information on customizing settings, see the online help. 19 LapLink Professional Quick Start Guide Transferring files Once you have connected to another computer and started File Transfer, you are ready to transfer files between the computers. First, display your target, and then select the files you want to transfer. If you want to keep the files on both computers, copy them. If you want to transfer the files to one computer and delete them from the other, move the files . Go to illustration >> When you connect to another computer and start File Transfer, you can easily transfer files and folders between that computer and your computer by following the steps below. s Start File Transfer by clicking the File Transfer button on the LinkBar; for more information, see page 14. s To determine which File Transfer window is which, look for the computer name in the title bar at the top of each window. Step one: display the target Since you will be using the drag-and-drop method of copying and moving files, first find your target so its visible on your screen. A target is the drive or folder you want to transfer the files to. To display the target: 1 Identify the target window: it may be the window for your computer or the remote computerwhichever you want to receive the files. 2 On the left side of the target window, double-click the target drive. 3 Click the target folder. Its contents now appear on the right. 4 To select a subfolder, click the plus sign (+) beside the folder containing the subfolder, and then click the subfolder. Step two: select the files In the opposite File Transfer window, select the files youll be transferring to the target you just displayed. s You can also select a group of files or folders by clicking at the right corner of the group and dragging to the opposite corner to form a selection box. To select the folders and files you want to transfer: s On the right side of the window, click the folder or file you want to transfer. s To select more than one item, do either of the following: s s Hold down CTRL as you click each item. To select two or more items listed next to each other, click the first item and press SHIFT while you click the last item. Step three: drag and drop Using the drag and drop method simplifies file transfers. Keep in mind the difference between copying and moving. Copying puts a copy of a file on the other computer, leaving the original where it was. Moving puts a file on the other computer, deleting the original. 20 Transferring files21 Transferring files using drag and drop Step one: Display the target drive or folder. Step two: Select the files you want to transfer. Step three: Drag the selected files and drop them onto the target. To drag and drop the selected files: 1 Drag the files to the target as described below: s << Go to topic summary To copy the files, hold down CTRL and your left mouse button as you drag them to the target folder. To move the files, hold down SHIFT and your left mouse button as you drag them to the target folder. s If you drag without using CTRL or SHIFT, files are copied when you drag to a different drive or computer and moved when you drag to another location on the same drive. 2 In the File Copy or File Move dialog box, do any of the following: s s Under To, verify the target, and change it if necessary. Under Options, check or clear the options as you wish. For more information, see the online help. 3 Click OK to complete the file transfer or Cancel to halt it. You can set preferences for copying and moving using the File Transfer Options dialog box; for more information, see the online help. s When you transfer folders that are not on the target already, the folders are created for you. You do not have to create them yourself. File Transfer tips Dropping onto a folder puts the selections in that folder. Dropping onto a file puts the selections in the same folder as that file. To select all files in the current folder, click Select All on the File menu. To deselect a file or folder, click it a second time. For more File Transfer tips, see the online users guide. 21 LapLink Professional Quick Start Guide Transferring files Synchronizing files If you work on files on two different computers, you can keep your files up to date by synchronizing them using Xchange Agent. To set up an Xchange Agent, open a connection to another computer, start the Xchange Agent wizard, choose the pairs of folders to be synchronized, preview them, and then perform the synchronization. You can run an agent using its shortcut icon or schedule it to run unattended. LapLink also allows you to clone or synchronize selected folders. Go to illustration >> LapLinks Xchange Agent feature simplifies the repetitive process of keeping two computersoften a laptop and a desktopin sync. Whether your most recent work appears on one or both of the computers, Xchange Agent transfers files so that both have only the newer copies of your files. Xchange Agent automates the process of opening connections, selecting the pairs of folders to be synchronized, setting the appropriate options, initiating the exchange, and disconnecting. To prevent unwanted results, you can preview the Xchange Agent before running it. Xchange Agent is also useful for keeping files on your desktop in sync with files on your corporate network. s Xchange Agent automatically picks the newer copies of all files regardless of which computer they are on. Files that have no match are copied onto the computer that lacks them. Creating an Xchange Agent First connect to the computer with which you want to synchronize files. Then start the Xchange Agent wizard (click Xchange Agent Wizard on the LapLink SyncTools menu). r From the hierarchy of folders displayed for each computer, choose the pair of foldersone folder on each computeryou want to synchronize. Choose as many pairs as you want. Name your Xchange Agent file and save it. Preview the agent you just created, making sure that you set it up as intended. r r Then run the agent to make the files in each pair of folders identical. Previewing an Xchange Agent To prevent unintended transfers, you can preview an agent before synchronizing. The preview screen shows pairs of folders and files, with arrows to indicate the direction in which files will be copied when the agent is run. In the preview window, you can customize the agent by excluding pairs of files (and entire folders) from the current synchronization, leaving the files as they are on each computer. 22 Transferring files23 Synchronizing files using the Xchange Agent Wizard Create an agent by connecting to another computer and selecting the pairs of folders to be synchronized. Preview the agent, and customize it as necessary. Then run the agent. You can also run an agent from the desktop, or run it automatically by scheduling it. Running an Xchange Agent There are several ways to run an Xchange Agent: r r << Go to topic summary Double-click its shortcut icon on the desktop. Schedule the agent to run unattended. See the online users guide for information on scheduling. Start LapLink and run the agent. Double-click the agent file in Windows Explorer. s Xchange Agent exchanges files between folders. It does not merge the contents of files. To merge databases and other shared files, use the program in which the files were created. r r Other synchronization methods: Clone Folder and SmartXchange LapLink includes two other methods to synchronize files between computers (or on a single computer). Clone Folder Makes one folder identical to another by adding, deleting, and updating files in each folder. ! Use this command with caution; any file or folder not on the source will be deleted from the target. SmartXchange Synchronizes folders in the same way as Xchange Agent, but only operates on one set of folders (and subfolders) at a time. See the online users guide for instructions on using Clone Folder and SmartXchange. 23 LapLink Professional Quick Start Guide Printing over a LapLink connection There are two ways to print over a LapLink connection. While controlling a remote computer, you can print from that computer directly to your local printer. Or you can reverse direction and print directly from your local computer to a remote printer. Either way, you use Print Redirection to send a document over LapLink to be printed at the opposite end of the connection. Go to illustration >> Once you have opened a LapLink connection, you can use Print Redirection to send a document from the computer at one end of the connection to a printer at the other end. There are two ways to use Print Redirection over a LapLink connection: r Print from remote to local While using Remote Control to view and operate another computer, you can send a document from that computer to a printer at your location. For example, you can prepare a document on your office computer from home and print the document on your home printer. Print from local to remote When connected to another LapLink computer, you can print a document from your computer to a printer at the remote location. For example, after working on a report at home or on the road, you can connect to your office computer and print the report to a high-quality laser printer in your office. Without Print Redirection, youd have to transfer the document to the other computer and then use Remote Control to run a program on the remote computer and print the document. r s For instructions on printing over a LapLink connection, see the next section. Printing a document over a LapLink connection is much like printing it on a local printer: In the program in which you have prepared the document, choose the standard Print command. Normally you would then choose a printer close at hand. In Print Redirection, however, you choose a printer at the opposite end of the connection from the document. When printing from remote to local, use Remote Control to choose Print on the remote computer; then choose a printer attached to your local computer. When printing from local to remote, choose Print on your local computer; then choose a printer attached to the computer at the other end of the LapLink connection. 24 Printing over a LapLink connection 25 3ULQWLQJRYHUD/DS/LQNFRQQHFWLRQ 3ULQWLQJIURP :KLOHXVLQJ5HPRWH&RQWURO\RXFDQSUHSDUHD UHPRWHWRORFDO GRFXPHQWRQWKHUHPRWHFRPSXWHUDQGSULQWLWRQ \RXUORFDOSULQWHU 3ULQWLQJIURPORFDO > Printing over a LapLink connection is much like printing to a local printer. You simply choose a different printerone that has been installed especially to print over LapLink. When printing from remote to local, choose a local printer from the remote computer using Remote Control. When printing from local to remote, choose a remote printer from the local computer. To print a document over a LapLink connection: 1 Open a LapLink connection to the remote computer. s s For information about setting up a printer for Print Redirection, see the previous section. To print from remote to local, include Remote Control in the services you open. To print from local to remote, open Print Redirection or any of the other services. s You can use Print Redirection over a LapLink connection even when it is not one of the services currently open. Print Redirection becomes available on demand. s 2 Open a word processor, spreadsheet, or other program and prepare the document for printing. 3 Use the standard Print command for your program and choose the printer you set up just for Print Redirection. (It is typically a printer with [LapLink] at the end of its name.) The Print Redirection icon on the LapLink status bar animates as the document is sent over a LapLink connection to the destination printer. When the animation stops, the document has been sent to the other computer. You can then close LapLink if you want. You can monitor the status of the printing document after its been sent over a LapLink connection. On the computer to which the printer is attached, click the Windows Start menu, point to Control Panel, and click Printers. Then double-click the printer icon. Choosing among several printers Normally, Print Redirection sends documents to the printer that has been set up as the default printer on the connected computer. If you send a print job from home to the office, for example, the printer designated as the default on the office computer automatically gets the job. (If there is only one printer set up on a computer, that printer is always used.) 26 Printing over a LapLink connection 27 3ULQWLQJRYHUD/DS/LQNFRQQHFWLRQ Print from a Windows program as you normally would using the Print command. Then choose the printer you set up for Print Redirection. The Print Redirection icon on the status bar animates while the document is being sent to the other computer. The document is then printed. << Go to topic summary If you want to use a printer other than the default printer, you need to set up LapLink to prompt you with a list of available printers whenever you print. Change this setting on the computer the printers are attached to, not the computer youll print from. If youre not in front of that computer, you can still change this setting by remote controlling the computer. To set up LapLink to prompt with a list of printers: 1 On the computer the printers are attached to, click Print Redirection Options on the Options menu. 2 Click Prompt with a List of Available Printers. Whenever you send a document to that computer to be printed, youll be prompted with a list of all the printers set up on that computer. 27 LapLink Professional Quick Start Guide Sending messages using Text Chat Text Chat lets you exchange typed messages with a person sitting at a remote computer. Once you have a Text Chat window open, type your message and click ENTER, or paste text into your Text Chat window. You can also copy text from the Text Chat window for use in other programs. Go to illustration >> Use Text Chat to converse with a person at the other end of your LapLink connection. Used with a LapLink service (such as File Transfer or Remote Control) or by itself, Text Chat is useful for exchanging brief messages and sending instructions. Text Chat is especially useful when you are connecting over a modem and have only one phone line. s Start Text Chat by clicking the Text Chat button on the LinkBar; for more information on starting LapLink services, see page 14. Sending messages A Text Chat window consists of two parts: r The upper part displays the messages you have sent to the remote user as well as those the remote user has sent to you. Each message is identified by the name of the computer from which it was sent. The lower part serves as a notepad on which you write your messages. It clears each time you send a message. r s A Text Chat window pops to the foreground on your screen whenever the remote user sends a message. To keep the Text Chat window from activating automatically, click Text Chat Options on the Options menu. Then clear Restore Text Chat Window Automatically. To send a message to the remote user: 1 Click the Text Chat window. 2 Type your message. Avoid pressing ENTER until your message is complete. To start a new paragraph, press CTRL+ENTER. 3 Press ENTER to send the message. Pasting text into your Text Chat window Instead of typing messages while connected, you can prepare them ahead of time and paste them into the Text Chat window as necessary. To paste text into a Text Chat window: 1 In Notepad or another Windows text editor, select the text and copy it, using the copy command in that program. 2 In LapLink, click the lower part of the Text Chat window. 3 Click Paste on the Edit menu. 28 Sending messages using Text Chat 29 Using Text Chat Read the messages from the remote computeras well as your ownin the upper part of the Text Chat window. Type your messages in the lower part. Press ENTER to send. Copying text from your Text Chat window You can copy part or all of a Text Chat conversation and paste it into another Windows program. To copy your Text Chat conversation: 1 In the upper part of the Text Chat window, highlight part of the text, or select the entire conversation by clicking Select All on the Edit menu. 2 Click Copy on the Edit menu. 3 Switch to another Windows program, and paste the text into that program. As a guest during Remote Control, you can carry on a Text Chat conversation with the host only by viewing the host screen in a window. (In full-screen view, you cannot see your own Text Chat window.) To arrange the Text Chat window beside the Remote Control window, click Tile Side by Side on the Window menu. << Go to topic summary s To reverse your latest editing action in the lower part of a Text Chat window, click Undo on the Edit menu. 29 LapLink Professional Quick Start Guide Viewing the online users guide and Help There are several resources available to help you find out more about LapLink Professional. The online users guide is available in Adobe Acrobat format. Online Help is available from the LapLink Help menu and can be accessed easily when using LapLink. Go to illustration >> LapLink Professional includes an online users guide in Adobe ® Acrobat® format. Adobe Acrobat Reader is a freely available software package that allows you to view and print Adobe Acrobat documents. Acrobat Reader version 3.0 or later is required to view the online users guide. To get and install the Adobe Acrobat Reader: 1 Start the LapLink Welcome screen by inserting the LapLink CD-ROM in your CD-ROM drive. Or, if you downloaded LapLink from the Web, by running Welcome.exe in your LapLink installation folder. 2 Click View Documentation, and then click Get Adobe Acrobat Reader. You can also download the Adobe Acrobat Reader directly from the Adobe Web site at http://www.adobe.com. To view the online users guide for LapLink Professional: 1 Install the Adobe Acrobat Reader as described above. 2 Start the LapLink Welcome screen as described above. 3 Click View Documentation. s s The LapLink for Windows 3.1 users guide is also available in Acrobat form; view the documentation directly from the LapLink CD-ROM or from the Web, as described in the tip below. If you have the LapLink CD, the guide immediately opens in the Acrobat Reader. If you have the Web version of LapLink, you will go to a Web page where you can download the users guide. s You can also access the Acrobat Reader and online users guides (for LapLink Professional and LapLink for Windows 3.1) from the /Docs folder on the LapLink CD-ROM or from the Web. To access the guides from the Web, double-click the OnlineDoc.URL file in the LapLink Professional folder. Windows 3.1 users will need to access this URL from a computer running LapLink Professional. s See the Acrobat Reader Help menu for help on viewing and printing in Acrobat. If the Acrobat Reader is on your computer but does not start automatically, start the Acrobat Reader program first and then open the file you want using the Open command on the Acrobat Reader File menu. 30 Viewing the online users guide and Help 31 Getting help in a dialog box When in doubt about something in a dialog box, click the question mark button. Then click the item. A pop-up explanation appears. With Quick Steps enabled, a window appears automatically beside a dialog box to help you complete the task. Using the online Help LapLink provides a complete online Help system to help you get assistance when youre having problems, including the items below: Online Help Browse the online Help to learn how to use LapLink features, and use the Help index and find features to search for specific information. On the LapLink Help menu, click Help Topics. Troubleshooters Specify the problem you are having, and troubleshooters walk you through a series of possible solutions. In the online Help, double-click the Troubleshooting book. Quick Steps Quick Steps open automatically whenever you open a dialog box in LapLink, and give you information to help you complete the dialog box. Disable Quick Steps by clicking Quick Steps on the LapLink Help menu or by clicking the Quick Steps button on the LinkBar. Whats This Help To get help with a particular item in a dialog box, use the Whats This Help. Click the question mark in the upper right hand corner of the dialog box, and then click the item you want help with. F1 Help Get immediate Help for a menu item by selecting the menu item and clicking the F1 key on your keyboard. ToolTips To find out what an item on the toolbar does, place the mouse pointer over a button for a second or two. << Go to topic summary 31 LapLink Professional Quick Start Guide Configuring ports in LapLink If you have trouble connecting or need to change information about your connections, use the Port Setup dialog box to configure, enable, and disable LapLink connection methods. Go to illustration >> LapLink configures the ports it uses to connect to other computers automatically, during the installation. However, you might need to change port information if you have trouble connecting, if you change the hardware or software on your computer, or if you want to configure the speed of a connection or other connection properties. To change port information: 1 Click Port Setup on the Options menu. 2 Scroll through the list to verify that the ports you want to use are listed as Enabled. Enable a port if you want to use it to connect in LapLink. Disable a port if you do not plan to use it and want to stop getting warnings that the port is unavailable when you start LapLink. 3 To configure a port, click the Configure button with the port selected. See below for help on configuring different types of devices using this dialog box. s For more information on configuring ports, see the online help. For information on the requirements for different connection methods, see page 6. Configuring a modem In LapLink, modems can be configured in different ways, depending upon which version of Windows you are using: s To set up a modem on a COM port, click the COM port for the modem, and choose Modem in the Type drop down list. r If you are using Windows 95/98, modems can be set up in one of two ways: you can use the modems youve already set up in Windows by selecting the Windows Modems port ( this is recommended), or you can set up modems on one or more serial (COM) ports. If you are using Windows NT, your modems must be set up using the Windows Modems port. r No matter how your modem is set up, you can configure auto answer and timeout settings for the modem by clicking the port the modem is on (see above) and clicking the Configure button. If you want to change additional modem settings, click either the Properties button (Windows port) or the Customize button (COM port). 32 Configuring ports in LapLink 33 Configuring ports in LapLink Specifies the port you want to configure. Changes settings for the selected port. Configures COM and LPT ports for modems, cables, and wireless devices. Enables the selected port. Configuring Dial-Up Networking Dial-Up Networking is configured in Windows, not in LapLink. To change settings for Dial-Up Networking, open the My Computer icon on your Windows desktop, and then open the Dial-Up Networking folder or icon. << Go to topic summary Configuring a network Network connections are configured using an IPX or TCP/IP port. If networking connections are set up correctly in Windows, you probably wont to need to configure network settings in LapLink. Configuring a cable The type of cable connection you will use will depend on what type of cable you have, and what ports are available on your computer and the computer youre connecting to. Parallel cable connections are configured using a parallel (LPT) port, serial cable connections are configured using a serial (COM) port, and USB connections are configured using a USB (Universal Serial Bus) port. In most cases, you will not need to configure ports in LapLink. s Parallel and USB cable connections are not supported in Windows NT. Configuring a wireless device Wireless devices are configured using a serial (COM) port. If your wireless device is built into your computer, check your hardware documentation for information on which port is being used. For certain wireless devices, additional configuration might be required; see the online users guide for more information. s Wireless connections are not supported in Windows NT. Configuring CAPI 2.0/ISDN CAPI 2.0/ISDN is configured using a CAPI 2.0/ISDN port. You can configure auto answer, timeouts, call filtering, and channel bonding by selecting the CAPI 2.0/ISDN port and clicking the Configure button. 33 Traveling Software License Agreement IF YOU BREAK THE SEAL OR OTHERWISE OPEN THE PACKAGE CONTAINING THE SOFTWARE PROGRAM MEDIA, YOU ARE BY THAT ACT AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. Ownership of Software. 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(425.483.8088), OR CONTACT YOUR REGIONAL TRAVELING SOFTWARE OFFICE. 35 Index Address Book 14 Blanking the host screen 10, 16 Cable 5 configuring 33 connecting by 13 requirements for 7 CAPI 2.0/ISDN configuring 33 connecting by 13 requirements for 7 Clone Folder 23 Connecting connection methods 5 to another computer 12 using the Address Book 14 Copying text to/from a Text Chat window 28, 29 CTRL+ALT+DELETE, sending to a Windows NT computer 17 Dial-Up Networking configuring 33 connecting by 12 requirements for 6 Documentation 30 File Transfer copying files 20 drag and drop 20 moving files 20 selecting items 20 starting 14, 20 tips 21 Files copying and moving 20 synchronizing 22 Full-screen mode in Remote Control 18 Graphics, customizing in Remote Control 19 Help 30, 31 Infrared. See Wireless Installing LapLink 8, 9 LapLink creating setup disks 8 for Windows 3.1 5, 8 installing 8 overview 4 requirements for 6 LinkBar connecting with 14 using 12 Locking the host keyboard and mouse 10, 16 Match Host to Guest command 18 Modem 5 callback 10 configuring 32 connecting by 12 requirements for 6 Network 5 configuring 33 connecting by 13 requirements for 6 Parallel cable. See Cable Password 10, 13 Pasting text from a Text Chat window 28 Ports, configuring 32 Print Redirection choosing a printer 26 overview 24 prompting for a printer list 27 setting up a printer 25 starting 14 using 26 Rebooting the host computer 17 Remote Control changing resolution 18 changing the host screen 18 displaying in full-screen or window 18 options 19 overview 16 printing over 24 rebooting the host computer 17 starting 14, 16 Security 10 Serial cable. See Cable Services 4 preventing people from using 10 starting 14 SmartXchange 23 Text Chat copying text from 29 starting 14, 28 using 28 Typing messages using Text Chat 28 USB cable. See Cable Window, displaying Remote Control session in 18 Windows logon, starting LapLink before 17 Windows NT, logging on to 17 Windows, supported versions 5 WINS server 12 Wireless 5 configuring 33 connecting by 13 requirements for 7 Xchange Agent 22, 23 creating an agent 22 previewing an agent 22 running 23 scheduling 23