QUICK START GUIDE LapLink Tech Quick Start Guide Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of Traveling Software, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks Traveling Software, the Traveling Software logo, LapLink, SpeedSync and SmartXchange are trademarks or registered trademarks of Traveling Software, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents SpeedSync® U.S. Patent Number 5,446,888 This product contains the RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 19912, RSA Data Security, Inc. Created 1991. All rights reserved. LapLink® Tech © 19861998 by Traveling Software, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink Tech Quick Start Guide © 1998 Traveling Software, Inc. Printed in U.S.A. MN-LLTKQS-XX-US 2 3 Contents What is LapLink Tech? 4 Before you install 6 Installing LapLink Tech 8 Allowing other computers to connect: security in LapLink 10 Connecting to another computer 12 Starting LapLink services 14 Controlling a remote computer 16 Changing the host appearance 18 Transferring files 20 Synchronizing files 22 Printing over LapLinkOverview 24 Printing a document 26 Setting up printers for Print Redirection 28 Typing messages to someone using Text Chat 30 Talking to someone using Voice Chat 32 Improving Voice Chat performance 34 Using Manual conversation mode 36 Cloning using Ghost Special Edition 38 Protecting your computer from viruses with WinGuard 40 Viewing the online users guides and help 42 Configuring ports in LapLink 44 Traveling Software License Agreement 47 3 LapLink Tech Quick Start Guide What is LapLink Tech? LapLink Tech lets you access files and information on a remote computer, or work with someone at another computer, using a variety of different services. LapLink Tech also includes disk cloning software, to let you easily duplicate hard drives, and anti-virus software, to protect your computer when transferring files. LapLink® Tech is a versatile toolkit for the remote professional, including powerful remote access and file transfer tools. LapLink Tech includes three components: s s s LapLink Technicalaward-winning remote control and file transfer. Ghost Special Editionversatile disk cloning. WinGuardpowerful virus protection. This Quick Start guide focuses primarily on LapLink Technical. See the sections on WinGuard and Ghost Special Edition later in this guide for information on those components. Overview of LapLink Technical LapLink Technical is the primary component of LapLink Tech, and provides immediate connection to your desktop from wherever you may be. Connect to your office computer from home after work hours, access office files when youre on the road, work on a project with a remote coworker, copy files to a remote work site, or connect to a friends computer to help out with a computer task. LapLink Technical includes several different services: Remote Control lets you operate another computer as if you were sitting right in front of it. The remote computers desktop appears in the Remote Control window, and you can use your mouse and keyboard to operate the other computer. You can run programs and files on that computer. If someone is working on the other computer, you can both collaborate in the same program by taking turns with the keyboard and mouse. File Transfer lets you move and copy files between two remote computers, and manage remote and local files. You can also synchronize folders to make them contain the same files. File Transfer includes SpeedSync ® technology, which updates only the parts of a file that have changed, resulting in superior file transfer speeds. LapLink also includes Xchange Agent, a versatile tool that lets you transfer and synchronize files automatically, from wherever you are. Use Xchange Agent to ensure that your laptop computer contains the same files as your desktop, or to back up your important files to the network. 4 What is LapLink Tech?5 Print Redirection lets you print a document youre viewing in a Remote Control session to your local printer. It also lets you print a document over a LapLink connection to a printer on a connected computer. Text Chat lets you chat with someone youre connected to over LapLink by typing messages within a text box. This can be useful when youre working with LapLink over a modem, and dont have another phone connection available. Voice Chat lets you talk to someone youre connected to over LapLink, using a microphone and a speaker or headphones. Connecting to other computers You can use LapLink Technical to connect to other computers in a number of different ways. Connect using: s s s s a modem the Internet an IPX (Novell) network a TCP/IP network s s s a serial or parallel* LapLink cable a wireless connection* a CAPI/ISDN 2.0 device * These connection methods are not supported in Windows NT 5 LapLink Tech Quick Start Guide Before you install Before you begin setting up LapLink, make sure you have the hardware and software you need to use the program. Make sure your computer meets the minimum requirements for running LapLink and using the connection methods and services you want. General requirements for each computer s s s Microsoft Windows 95 or Microsoft Windows NT 4.0 Intel or Intel-compatible 486/100 processor 16 MB of memory (24 MB recommended) 9 MB of available hard disk space (for a complete installation) VGA monitor (or better recommended) Microsoft mouse or compatible pointing device CD-ROM drive or access to one over a network s To determine the amount of free disk space, right-click the drive in My Computer. Then click the Properties tab. s s s s Requirements for modem communication In Windows 95, either of these: s s A Windows-compatible modem A Hayes-compatible modem A modem set up in Windows NT (including TAPI functionality) For IPX connections: Client for Microsoft Networks or Client for NetWare Networks (both included in Windows). For TCP/IP connections: Windows Sockets (included in Windows). The guest computer must have the Dial-Up Networking feature of Windows installed, with a Dial-Up Networking connection to the appropriate dial-up server. The host computer must be running a dial-up server program, or must be accessible via a dedicated dial-up server that supports incoming Dial-Up Networking connections. Dedicated dial-up servers include Novell NetWare Connect and Shiva NetModem. In Windows NT: s Requirements for network communication s s Requirements for Dial-Up Networking communication s s 6 Before you install7 Dial-up server programs include the Dial-Up Networking server included with the Microsoft PLUS! Pack for Windows 95, and Windows NT Remote Access Server. Requirements for cable communication s For serial connections: a LapLink serial cable and an RS-232 serial (COM) port on each computer. For parallel connections: A LapLink parallel cable and a parallel (printer) port on each computer, or a DirectParallel Universal cable and an Extended Capabilities Port (ECP) on each computer. To purchase cables, contact Traveling Software or a LapLink reseller. s Parallel cable connections are not available in Windows NT. s Requirements for wireless communication (Windows 95 only) Any of the following: s s Wireless connections are not available in Windows NT. s To connect over any wireless devices except those supported by the Windows Infrared communications driver, you must edit a setting in the LLW.INI file. For more information, see the online users guide. Infrared ports and devices supported by the Windows Infrared communications driver (IrDA), version 1.0 or 2.0. The driver must be installed on both computers. Infrared devices such as the Extended Systems JetEye Infrared PC Interface (baud-switchable only). These devices must be configured in Windows in order to work in LapLink. Built-in infrared devices such as those found on some models of laptops (such as recent versions of the Gateway 2000, Dell Latitude, and IBM ThinkPad), and on some computers (such as the NEC PowerMate series). Check your hardware documentation for details. AirShare Radio Modules An ISDN adapter with a CAPI 2.0-compliant driver on both ends of the connection An ISDN line s s s Requirements for CAPI 2.0/ISDN communication s s s CAPI 2.0/ISDN is a standard popular in Europe, and is not typically used in the United States. s For additional information, see the section on Voice Chat. Requirements for using Voice Chat On each computer, you will need: s A sound card or sound device A full duplex sound card driver is recommended, if available. Speakers or headphones A microphone s s 7 LapLink Tech Quick Start Guide Installing LapLink Tech Install LapLink Tech from the LapLink Tech Welcome screen. You can also use the Welcome screen to create setup disks (to install LapLink Tech on a computer without a CD-ROM drive), and view the online users guides. To install LapLink Tech: 1 Insert the LapLink Tech CD-ROM in a CD-ROM drive. Or, if you downloaded LapLink from the Web, double-click the Welcome.exe file in the folder where you downloaded LapLink. The LapLink Welcome screen should appear automatically when you insert the CD-ROM; if it does not, open Windows Explorer and double-click the Welcome.exe file on the LapLink CD-ROM. s To create floppy disks so that you can install LapLink Tech components on another computer, click Create Setup Disks on the LapLink welcome screen, then choose the component you want to create disks for. 2 Click Install Software Now on the Welcome screen. 3 Click Install LapLink. The LapLink Technical installation begins. 4 Type your product serial number. 5 Type your computer name. This is the name you will use when connecting to this computer from another computer. 6 Specify the type of installation you want: Click Express to install LapLink with minimal questions. Click Custom to also view and configure connection information. 7 After the LapLink installation completes, install other desired components of LapLink Tech by repeating step 2 and selecting the other components. Installing LapLink components from floppy disks If you create a set of floppy disks for LapLink or for another LapLink Tech component, you can install LapLink from those disks. To install software from floppy disks: 1 Insert the first floppy disk in the drive. 2 Click the Start button, and then click Run. 3 Type a:setup (or b:setup, if b: is the drive where you put the disk) and click OK. 8 Installing LapLink Tech9 Installing LapLink Technical Insert the LapLink CD-ROM in your CD-ROM drive. Start the installation program as described on the facing page. The LapLink Tech Welcome screen appears, allowing you to install software, create setup disks, view the online documentation, and more. Click Install Software Now, and then install the different components of LapLink Tech. 9 LapLink Tech Quick Start Guide Allowing other computers to connect: security in LapLink Before you begin using LapLink Technical, make sure that others can connect to your computer. You can allow anybody to connect to your computer, or only allow certain people to connect by adding them to a Log-in List. You can also specify what people can do when connected to your computer. s To set up security for cable and wireless connections as well, click the Enforce Security option in the Security dialog box. For more information, see the online help. LapLink initially does not allow other users to connect to your computer using a modem, network, or CAPI 2.0/ISDN device until you change your security options. You can give access only to certain people, or you can allow anyone to access your computer. To only allow specific people access to your computer: 1 Click the Security button on the LinkBar. 2 In the Allow Connections From box, click Log-in List Only. 3 Add each person who you want to have access to your Log-in List. Be sure to add yourself to the Log-in List, since you will also need to log in when you connect. To add somebody to your Log-in List: 1 Click the Security button on the LinkBar. 2 Click the Log-in List tab. 3 Click Add. 4 In the Log-in Name box, type the name of the person you want to be able to connect to your computer. 5 In the Password box, type a password for that person. s If this person will use Remote Control, and you want this person to be able to blank your computer screen and lock your keyboard and mouse, click the appropriate Locking Permissions options. 6 Under Services, click the services you want this person to be able to use, such as File Transfer and Remote Control. 7 You can provide additional security, if desired, by clicking one of the Modem Callback features. See the online help for more information. 8 Click OK to add this person to your Log-in List. This person will now be able to connect to your computer by typing in the specified Log-in Name and Password. To allow anybody to access your computer: 1 Click the Security button on the LinkBar. 2 In the Allow Connections From box, click Anybody. ! 10 Selecting Anybody makes your computer completely open to anyone who can connect to your computer. Allowing other computers to connect: security in LapLink 11 Setting up security in LapLink To set up security, click the Security button on the LinkBar. Click Log-In List Only (Protected System) to allow selected people to log in to your computer, and then click the Log-in List tab to specify log-in information. Or click Anybody (Public System) to allow access to your computer without password protection. If you choose Anybody, specify which services can be used. Adding someone to the Log-in List Type a login name and password for the remote user. The remote user will have to type this when they connect. Specify the services the remote user can use. If you allow Remote Control, specify whether you allow blanking of your computer screen and locking of your keyboard and mouse. If the remote user is connecting over a modem, you can set up Modem Callback options for added security. 3 Click the services you want remote users to be able to use, such as File Transfer and Remote Control. If you chose Remote Control, specify whether remote users can blank your computer screen and lock your keyboard and mouse by clicking the options under Locking. 11 LapLink Tech Quick Start Guide Connecting to another computer To use LapLink, first connect to another computer; the other computer must be running LapLink. Connect by clicking the Connect button on the LapLink LinkBar and then specifying how you want to connect. You then provide connection information. s You can also connect to Lap Link for Windows 95, LapLink for Windows NT, or LapLink for Windows 3.1. Before you can connect to another computer, both computers must be running LapLink, and the connection method you use (such as modem or network) must be active and available. Also, depending on how LapLink is set up on the remote computer, you might need to know a login name and password in order to connect. Making a connection You can connect using a variety of methods. How you connect will depend on how your computer is set up and where the computer youre connecting to is located. You can even connect in different ways in the same session. Not all connections are supported in all versions of Windows; see page 5 for details. To connect to another computer: s You might not have all the listed connection methods available. For more information on connecting, see the online users guide. 1 Click the Connect button on the LinkBar, and then click the connection method you want to use. 2 In the Connect dialog box, under Services, click the services you want to open when you connect. You must open at least one service in order to connect. 3 Specify how to connect as described below: Modem Click Manual Dial, and then type the phone number and other dialing information for the remote computer. Or, if you previously saved the connection to your Address Book, click the connection name in the Connection list. Click Dial to dial your modem. s To create a new Dial-Up Networking connection, click the New Connection button. Dial-Up Networking Click the Dial-Up Networking connection you want to use. To change Dial-Up Networking options for this session, change the connection options in the bottom of the dialog box. Click Dial to dial your modem. Once youve connected, the Connect over Network dialog box appears, asking you to specify which LapLink computer on the network you want to connect to. To connect to a computer over the Internet, use Dial-Up Networking and type that computers TCP/IP address in the Connect over Network dialog box. If you dont know the computers address, you can still connect using the Traveling Software WINS server; for information on how to set this up, see the online users guide. 12 Connecting to another computer 13 Connecting in LapLink First, click the Connect button Then, click the connection method you want to use. (These will vary depending on your computer setup.) The Connect dialog box looks different depending on the method you use to connect. If necessary, change any of the connection information. Click the services you want to open after you make the connection. Network Choose a computer currently available on the network by clicking the computer name. You can also connect to a computer by typing its TCP/IP address, if it has one; click the TCP/IP Addresses tab, click Manual Connect, and type the TCP/IP address. Click OK to connect. Cable If a computer is connected to you by cable, it is listed in the Connection list. Click the computer name and click OK to connect. Wireless If a computer is connected to you over wireless, it is listed in the Connection list. Click the computer name and click OK to connect. CAPI 2.0/ISDN Click Manual Dial, and type the phone number for the remote computer in the Phone Number box. Or, if you previously saved the connection to your Address Book, click the connection name in the Connection list. Click Dial to connect. 4 If prompted, type your log-in name and password. The connection is made, and any services you selected are opened. If you cant connect, be sure to check that the other computer is set up to let you connect and that the other computer is set up to allow the services (such as File Transfer or Remote Control) that you requested; see page 10 for information on security. For more troubleshooting information, see the online users guide and the online help. s Use Connect over Wireless for shortrange connections over infrared or wireless devices. To connect over a cellular modem, use the Connect over Modem command; to connect over a wireless LAN adapter, use the Connect over Network command. 13 LapLink Tech Quick Start Guide Starting LapLink services LapLink services can be started after you connect by clicking the appropriate service button on the LinkBar, or by selecting an Address Book entry for the other computer that has been set up to automatically connect and open services. You can open LapLink services (File Transfer, Remote Control, Print Redirection, Text Chat, and Voice Chat) when you connect by clicking the service names in the Connect dialog box, as described in the last section. However, you can also open services after you connect, and you can automatically start services whenever you connect to a particular computer by creating an Address Book entry for that computer. Opening services after connecting If you are already connected to a computer, you can open a service that is not already open, or open a second instance of a service (if the service permits multiple instances). If you have more than one connection open, first click a window that is using the desired connection, and then open the service as described below. To open a service after connecting: s If you are not connected to a computer when you try to open a service, nothing will happen. You must first connect to another computer as described in the previous section. s Click the service button on the LinkBar. Or click the corresponding Open command on the Window menu. For example, to use Remote Control, click the Remote Control button on the LinkBar, or click Open Remote Control on the Window menu. If the service doesnt open, be sure to check that the other computer is set up to allow the services you requested; see page 10 for information on security. Using the Address Book to connect If you often connect to the same computer, you might want to create an Address Book entry for the computer youre connecting to. This allows you to connect and open services automatically. s To create an Address Book entry for a Dial-Up Networking connection (to control what services and locking methods are used when you connect), specify a connection type of Network. To create an Address Book entry: 1 Click Address Book on the Options menu. 2 Click the Add button. 3 Fill out the Address Book dialog box as shown in the illustration on the facing page. 4 Click OK to create the Address Book entry. 14 Starting LapLink services15 Starting LapLink services File Transfer Remote Control Print Redirection Text Chat Voice Chat Creating an Address Book entry 1 Type a description of the computer. 2 Type the name of the remote computer (as assigned in LapLink). 3 Specify how you will connect to this computer. 4 If a log-in name and password are required by the remote computer, type them here. 5 Supply information about your connection in this area. 6 Click the services you want to use. If you click Remote Control, specify whether you want to lock the host or blank the screen. Once youve created the Address Book entry, you can easily use it to connect. When you connect using an Address Book entry, the connection is made for you without requiring you to provide additional information (like a phone number or login name and password) and the services you specified are opened automatically. The Address Book entry appears in the Connect dialog box for the type of connection you specified. For example, suppose that you create an entry called My office computer that dials your office computer using a modem. When you use the Connect over Modem command, My office computer will appear in the list of services. If you create an Address Book entry with type Network: Available Now, the entry wont show up separately in the Address Book, but when you connect to the computer specified in the Address Book entry, the Address Book settings are used. 15 LapLink Tech Quick Start Guide Controlling a remote computer You can use Remote Control to operate another computer remotely. When you connect to that computer, you become a Remote Control guest and the remote computer displayed on your screen becomes the host. When youre connected to a Remote Control host, you can lock the hosts keyboard and mouse and blank the host screen; you can also reboot the host. To add more security to your remote control session, start LapLink before the Windows logon. s Start Remote Control by clicking the Remote Control button on the LinkBar; for more information on starting services, see page 14. You can remotely control another computer (be a guest), or let another computer running LapLink control your computer (be a host). Acting as a guest When youre a guest, the host appears on your screen in a Remote Control window within LapLink. You can use your mouse and keyboard to work on the host computer. Acting as a host When your computer is a Remote Control host, other people can connect and work on your computer, if youve given them rights to do so. There is no special procedure associated with becoming a host. Your computer need only be running LapLink, and be set up to allow people to connect in the Security dialog box. Locking and blanking the host computer s To permit locking and blanking on the host, change the Locking options in the Security dialog box on the host computer. When you control a computer, you can prevent people from working on the host system or watching you work, if the host computer is set up to let you do this. (This capability is initially not allowed.) With the permission of the host computer, you can: Lock the host keyboard Prevents anyone from typing on the host computers keyboard while youre connected. Lock the host mouse Prevents anyone from using the mouse on the host computer while youre connected. Blank the host screen Blanks the hosts screen, preventing someone at the host computer from watching what you do while connected. Use one of the following methods to lock and blank the host computer: s After connecting, click the Blank Screen, Lock Host Mouse, or Lock Host Keyboard on the Session menu. If these options are not available, the host computer might not be set up to allow locking and blanking. If you have an Address Book entry for the host computer, click the locking and blanking options in the Address Book dialog box. s 16 Controlling a remote computer 17 Controlling a remote computer Remote Control guest Remote Control host When you use Remote Control, the entire desktop of the remote computer is shown in LapLink. You can then work on that computer as if you were right in front of it. Rebooting the host computer You can reboot a computer youre controlling, if the host computer is set up to let you do this. For example, you might want to restart a host computer to put into effect changes you have made on that computer, or if youre having problems with a program on that computer. To reboot the host computer from the guest: s On the Session menu, click Reboot Host. s To permit rebooting, change the rebooting option in the Remote Control Options dialog box on the host computer. Additional security: starting LapLink before the Windows logon You can require someone remote controlling your computer to type your Windows user name and password in order to get into Windows. To do this, you set up LapLink to start before the Windows logon prompt. To start LapLink before the Windows logon: 1 Click Remote Control Options on the Options menu. 2 Click the Startup tab. 3 Click the Start LapLink Before Windows Logon box so that it is checked. If LapLink is running on a Windows NT computer, Remote Control guests will need to send CTRL+ALT+ DELETE to the host in order to log on. They can do this by clicking Send CTRL+ALT+DELETE to Host on the guest computers Session menu, or by pressing a key combination (by default, CTRL+SHIFT+D); you can change the key combination in the hosts Remote Control Options dialog box. 17 LapLink Tech Quick Start Guide Controlling a remote computer Changing the host appearance When youre controlling another computer, you can change how the host computer appears in LapLink. You can display the host in a window, or switch to full-screen mode. You can see more of the host screen by scaling the host window or changing the screen resolution. You can also change how host colors and graphics are displayed to improve Remote Control performance or quality. Once you have a Remote Control connection open, you can change the appearance of the Remote Control host so that it is easier to work with. You can also change the performance of the host so that it displays faster or more clearly. Viewing the host in full-screen mode Normally, the host appears on your screen as a window within LapLink, and you can move, resize, minimize, or maximize the window as you would any other window. However, you can also display the host screen across your entire screen instead of in a window; this hides your own desktop so that you can concentrate on the hosts desktop. To view the host in full-screen mode: s You can change the keys that are used to make the host fullscreen. You can also make the host display in full-screen mode all the time; see the online users guide for information. s Press CTRL+SHIFT+F. To view the host in a window: s Press CTRL+SHIFT+F again. Viewing the entire host screen at once If youre viewing the host in a window, you might not be able to see all of the remote desktop. There are two ways you can see more of the screen: s s Scale the image of the host screen to fit within your view. Change the resolution of the host screen to match that of your screen. s When you scale the host, you always see all of the hosts screen, though the image may be distorted. To scale the image of the host screen to fit within your view: s Press CTRL+SHIFT+S. Press CTRL+SHIFT+S again to restore the host screen to its previous size. You can also scale the image of the host screen in full-screen mode: press CTRL+SHIFT+S, or click the Remote Control icon in LapLink on the host and then click Guest Scale to Fit. 18 Controlling a remote computer 19 Viewing the host in a window or in full-screen mode Press CTRL+SHIFT+F to switch between a Remote Control window and fullscreen Remote Control. Remote Control session in a LapLink window Remote Control session in full-screen mode s You only need to do this once; matching then occurs whenever you connect. To change the resolution of the host screen to match that of your screen: 1 On the Options menu, click Remote Control Options. 2 On the Guest tab, check this option: Match Host to Guest. Clicking this option again restores the host to its original resolution. 3 Click OK. Resolution is changed only while using Remote Control; when you close Remote Control, your original resolution is restored. Changing colors and graphics on the host You can customize how graphics and colors are displayed on the host to improve performance or to improve the appearance of the screen. To change graphic performance: 1 Click Remote Control Options on the Options menu. 2 On the Performance tab, click one of these options: s Best Quality Improves the appearance of fonts and does not change the appearance of the host screen except to disable its screen saver. Best Performance Displays smaller bitmaps in black and white and does not show larger bitmaps at all; also changes the appearance of the host screen to maximize performance. User Customized Starts with all options at Typical settings; you should then customize the settings by clicking the Settings button. s s By default, Remote Control performance is configured for the Typical option. To restore the original settings, click Typical. s To customize any of these options, click the Settings button and change the settings on the Guest Display and Host Display tabs. For more information on customizing settings, see the online help. 19 LapLink Tech Quick Start Guide Transferring files Once you have connected to another computer and opened File Transfer, you are ready to transfer files between the computers. First, display your target, and then select the files you want to transfer. If you want to keep the files on both computers, copy them. If you want to transfer the files to one computer and delete them from the other, move the files . s Start File Transfer by clicking the File Transfer button on the LinkBar; for more information on starting services, see page 14. When you connect to another computer and open File Transfer, you can easily transfer files and folders between that computer and your computer by following the steps below. Step one: Display the target Since you will be using the drag-and-drop method of copying and moving files, first find your target so its visible on your screen. A target is the drive or folder you want to transfer the files to. To display the target: 1 Identify the target window: it may be the window for your computer or the remote computerwhichever you want to receive the files. 2 On the left side of the target window, double-click the target drive. 3 Click the target folder. Its contents now appear on the right. 4 If you are looking for a subfolder, click the plus sign (+) beside the folder containing the subfolder. Then click the subfolder. s To determine which File Transfer window is which, look for the computer name in the title bar at the top of each window. Step two: Select the files In the opposite File Transfer window, select the files youll be transferring to the target you just displayed. s You can also select a group of files or folders by clicking at the right corner of the group and dragging to the opposite corner to form a selection box. To select the folders and files you want to transfer: s On the right side of the window, click the folder or file you want to transfer. s To select more than one item, do either of the following: s s Hold down CTRL as you click each item. To select two or more items listed next to each other, click the first item and press SHIFT while you click the last item. Step three: Drag and drop Using the drag-and-drop method simplifies file transfers. Keep in mind the difference between copying and moving. Copying puts a copy of the files on the other computer, leaving the originals where they were. Moving puts the files on the other computer, deleting the originals. 20 Transferring files21 Transferring files using drag and drop Step one: Display the target drive or folder. Step two: Select the files you want to transfer. Step three: Drag the selected files and drop them onto the target. To drag and drop the selected files: 1 Drag the files to the target as described below: To copy the files, hold down CTRL and your left mouse button as you drag them to the target folder. To move the files, hold down SHIFT and your left mouse button as you drag them to the target folder. If you drag without using CTRL or SHIFT, files are copied when you drag to a different drive or computer and moved when you drag to another location on the same drive. 2 In the File Copy or File Move dialog box, do any of the following: s s Under To, verify the target, and change it if necessary. Under Options, check or clear the options as you wish. For more information, see the online help. 3 Click OK to complete the file transfer or Cancel to halt it. You can set preferences for copying and moving using the File Transfer Options dialog box; for more information, see the online help. s When you transfer folders that are not on the target already, the folders are created for you. You do not have to create them yourself. File Transfer tips Dropping onto a folder puts the selections in that folder. Dropping onto a file puts the selections in the same folder as that file. To select all files in the current folder, click Select All on the File menu. To deselect a file or folder, click it a second time. For more File Transfer tips, see the online users guide. 21 LapLink Tech Quick Start Guide Transferring files Synchronizing files You can keep your files up to date by synchronizing them between two computers using Xchange Agent. To set up an Xchange Agent, open a connection to another computer, start the Xchange Agent wizard, choose the pairs of folders to be synchronized, preview, and then perform the synchronization. You can run an agent by double-clicking its shortcut icon; you can also schedule an agent to run unattended. LapLink also allows you to clone folders and synchronize folders on demand. s Xchange Agent automatically picks the newer copies of all files regardless of which computer they are on. Files that have no match are copied onto the computer that lacks them. LapLinks Xchange Agent feature simplifies the repetitive process of keeping two computersoften a laptop and a desktopin sync. Whether your most recent work appears on one or both of the computers, Xchange Agent transfers files so that both have only the newer copies of your files. Xchange Agent automates the process of opening connections, selecting the pairs of folders to be synchronized, setting the appropriate options, initiating the exchange, and disconnecting. To prevent unwanted results, you can preview before running. Creating an Xchange Agent s Xchange Agent is also useful for local synchronizations, as when you want to keep files on your desktop in sync with files on your corporate network. First connect to the computer with which you want to exchange files. Then start the Xchange Agent wizard (click Xchange Agent Wizard on the LapLink SyncTools menu). s From the hierarchy of folders displayed for each computer, choose the pair of foldersone folder on each computeryou want to synchronize. Choose as many pairs as you want. Name your Xchange Agent file and save it. Preview the agent you just created, making sure that you set it up as intended. s s Then run the agent to make the files in each pair of folders identical. Previewing an Xchange Agent To prevent unintended consequences, you can preview an agent before synchronizing. The preview screen shows pairs of folders and files, with arrows to indicate the direction in which files will be copied when the agent is run. In a preview, you can customize the agent by excluding pairs of files (and entire folders) from the current synchronization, leaving the files as they are on each computer. 22 Transferring files23 Synchronizing files using the Xchange Agent Wizard Create an agent by connecting to another computer and selecting the pairs of folders to be synchronized. Preview the agent, and customize it as necessary. Then run the agent. You can also run an agent from the desktop or by scheduling it. Running an Xchange Agent There are several ways to run an Xchange Agent: s s Double-click its shortcut icon on the desktop. Schedule the agent to run unattended. If youre in Windows 95, scheduling requires the System Agent included in Microsoft Plus! for Windows 95; if youre using Windows NT, scheduling requires the LapLink Scheduler that was installed on your computer. Start LapLink and run the agent. Double-click the agent file in Windows Explorer. s Xchange Agent exchanges files between folders. It does not merge the contents of files. To merge databases and other shared files, use the program in which the files were created. s s Other synchronization methods: Clone Folder and Smart Xchange LapLink includes two other methods to synchronize files between computers (or on a single computer). Clone Folder Makes one folder identical to another by adding, deleting, and updating files in each folder. ! Use this command with caution; any file or folder not on the source will be deleted from the target. Smart Xchange Synchronizes folders in the same way as Xchange Agent, but only operates on one set of folders (and subfolders) at a time. See the online users guide for instructions on using Clone Folder and Smart Xchange. 23 LapLink Tech Quick Start Guide Printing over LapLinkOverview You can print a document youre working on during a Remote Control session to your local printer, or you can print a document over LapLink to a printer on another computer; this is known as Print Redirection. Print Redirection is just like printing a document on a local printer, but the document is sent over LapLink to another printer, instead. Print Redirection lets you print a document located on one computer to a printer on another computer by sending the document you want to print over LapLink. There are two types of printing you can do using Print Redirection: s Print locally during a Remote Control session While using Remote Control to view another computer, you can print a document youre viewing on that computer to a printer at your location. For example, you can remote control your office computer from your home and print office documents on your home printer. s Print directly over LapLink When youre connected to another LapLink computer, you can print a document from your computer to a printer at the remote location. For example, after working on a report at home or on the road, you could connect to your office computer and print the report to a high-end laser printer at your office. Normally, youd have to first transfer the document to the other computer, and then use Remote Control to control a remote program and print the document. Print Redirection works the same way regardless of which type of printing youre doing. How Print Redirection works s To learn how to set up a printer, see Setting up printers for Print Redirection later in this guide. Printing using Print Redirection is exactly like printing to a printer attached to your computeryou use the Print command in your program and choose the printer you want to print to from a list of printers. Instead of choosing a printer attached to your computer, however, you choose a special printer that has been set up to use Print Redirection. Your document is then sent over the current LapLink connection, to be printed on the printer at the other end of the connection. 24 Printing over LapLinkOverview 25 Print Redirection works in two different ways While controlling a remote computer... ... print to your local printer Or print to a remote printer... ... over a LapLink connection 25 LapLink Tech Quick Start Guide Printing over LapLink Printing a document To print over LapLink, you print from your Windows programs just as you normally would, but choose a printer that has been set up to print over LapLink instead of a local printer. Your document is then sent over LapLink to another printer, where it is printed. In order to print a document on one computer to a printer attached to another computer, you must first set up the destination printer on the computer containing the document. To learn how to set up a printer, see the next section. To print over LapLink: 1 Make sure that LapLink is running and the computer containing the document you want to print is connected to the computer that has the printer attached. s For more information on starting services, see page 14. 2 Make sure you have the Print Redirection service open over that connection. If you didnt start Print Redirection while opening the connection, click the Print Redirection button on the LinkBar. If you have opened more than one LapLink connection, click a window for the desired connection before starting Print Redirection. 3 Use the standard print command for your program, and select the printer on the other computer from the list of printers that appears. s See the next section to learn how to set up a printer for Print Redirection. This is a printer you set up just for Print Redirection. It is typically a printer with [LapLink] at the end of its name. 4 The Print Redirection icon on the LapLink status bar animates as the document is sent over LapLink to the destination printer. If there is more than one printer on the other computer, the document is sent to the default printer on that computer. When the animation completes, the document has been sent to the other computer. You can then close LapLink, if you want. You can monitor the status of the printing document after its been sent over LapLink. On the computer which has the printer attached, click the Windows Start Menu, point to Control Panel, and then click Printers. Then double-click the printer icon. 26 Printing over LapLink27 Printing over LapLink Print from a Windows program as you normally would, but choose the printer you set up for LapLink. The Print Redirection icon on the status bar animates until the document is sent to the other computer. The document is then printed on the other computer. Printing to a computer with more than one connected printer Normally, Print Redirection prints to the default printer on the connected computer. If there is only one printer on that computer, that printer will always be used. However, you can set Print Redirection to prompt you with a list of printers whenever you print. You change this setting on the computer which has the printers attached, not the computer youre printing from. You only have to set this once. If youre not in front of that computer, you can still change this setting by remote controlling the computer. To be prompted with a list of printers: 1 On the computer that the printers are attached to, click Print Redirection Options on the Options menu. 2 Click Display a List of Available Printers. 3 Click OK. Now, whenever you print a document to that computer, youll be prompted with a list of all the printers set up on that computer. 27 LapLink Tech Quick Start Guide Printing over LapLink Setting up printers for Print Redirection In order to use Print Redirection, you need to set up each printer youll be printing to over LapLink on the computer you will print from. You can do this within LapLink, or manually using the Windows Add Printer Wizard. The printer you create should match the printer at the other end of the connection. s You might have already added a printer when you installed LapLink. Before you can use Print Redirection, you need to add a printer for Print Redirection to the computer youll be printing from (the location where your documents are kept.) For example, if youre remote controlling your office computer, and want to print a document on that computer to your printer at home, youll need to set up your home printer on the office computer. If you want to print a document on your home computer to a high-powered printer at your office, youll need to set up that printer on your home computer. The printer you set up for Print Redirection should match the printer youll be printing to at the other end of the connection. Although it is possible to use a compatible printer, the results you get when printing might not be as good. Setting up a printer You can set up a printer from within LapLink. You will probably need your Windows CD-ROM in order to set up the printer, as you are unlikely to have the correct printer drivers for that printer on your computer. To set up a printer: 1 Click Print Redirection Options on the Options menu. 2 Click the Setup button to start the Print Redirection Setup Wizard. 3 Follow the instructions in the wizard. If your printer is not listed, you might need to set up the printer manually; see below. Once the printer is set up, you can print to it, and your document will be sent over your LapLink connection. In order to print, LapLink must be running and connected to the computer you want to print to. Setting up a printer manually If the printer you want is not found in the list of printers in the Print Redirection Setup Wizard, you need to add your printer manually. 28 Printing over LapLink29 Setting up a printer for Print Redirection To add a new printer, click the Setup button in the Print Redirection Options dialog box in LapLink. Choose the printer from the list. If its not there, click the ? button to get help on adding the printer manually. To set up a printer manually: 1 On the Windows Start menu, click Start, point to Settings, and click Printers. Then double-click Add Printer. 2 In Windows 95, when you're asked how the printer is attached, click Local Printer. In Windows NT, when you're asked how you want to manage printers, click My Computer. 3 When you see a list of printers, click the Have Disk button, and specify the location of the printer files for that printer. This is often a floppy disk from your printer manufacturer. 4 When youre asked to specify the printer port, choose the TSI Print Redirector port. This is important! 5 When youre asked to specify a name for the printer, use a name that will help you recognize this printer. Adding [LapLink] to the end of the printer name is suggested. When you complete the wizard, the printer will be added as one of your Windows printers, and you can print to it just like any Windows printer. 29 LapLink Tech Quick Start Guide Typing messages to someone using Text Chat Text Chat lets you exchange typed messages with a person sitting at a remote computer. Once you have a Text Chat window open, type your message and click Enter, or paste text into your Text Chat window. You can also copy text from the Text Chat window for use in other programs. s Start Text Chat by clicking the Text Chat button on the LinkBar; for more information on starting services, see page 14. s A Text Chat window pops to the foreground on your screen whenever the remote user sends a message. To keep the Text Chat window from activating automatically, click Text Chat Options on the Options menu. Then click Restore Text Chat Window Automatically so that it is cleared. Use Text Chat to converse with a person at the other end of your LapLink connection. Used with a LapLink service (such as File Transfer or Remote Control), or by itself, Text Chat is useful for exchanging brief messages and sending instructions. Text Chat is especially useful when you are connecting over a modem and have only one phone line. Sending messages A Text Chat window consists of two parts: s The upper part displays the messages you have sent to the remote user as well as those the remote user has sent to you. Each message is identified by the name of the computer from which it was sent. The lower part serves as a note pad on which you write your messages. It clears each time you send a message. s To send a message to the remote user: 1 Click the Text Chat window. 2 Type your message. Avoid pressing ENTER until your message is complete. To start a new paragraph, press CTRL+ENTER. 3 Press ENTER to send the message. Pasting text into your Text Chat window Instead of typing messages while connected, you can prepare them ahead of time and paste them into the Text Chat window as necessary. To paste text into a Text Chat window: 1 In Notepad or another Windows text editor, select the text and copy it, using the copy command in that program. 2 In LapLink, click the lower part of the Text Chat window. 3 Click Paste on the Edit menu. 30 Typing messages to someone using Text Chat 31 Using Text Chat Read the messages from the remote computeras well as your ownin the upper part of the Text Chat window. Type your messages in the lower part. Press ENTER to send. Copying text from your Text Chat window You can copy part or all of a Text Chat conversation and paste it into another Windows program. To copy your Text Chat conversation: 1 In the upper part of the Text Chat window, highlight part of the text, or select the entire conversation by clicking Select All on the Edit menu. 2 Click Copy on the Edit menu. 3 Switch to another Windows program, and paste the text into that program. As a guest during Remote Control, you can carry on a Text Chat conversation with the host only by viewing the host screen in a window. (In full-screen view, you cannot see your own Text Chat window.) To arrange the Text Chat window beside the Remote Control window, click Tile Side by Side on the Window menu. s To reverse your latest editing action in the lower part of a Text Chat window, click Undo on the Edit menu. 31 LapLink Tech Quick Start Guide Talking to someone using Voice Chat Voice Chat lets you speak with a person at the other end of a LapLink connection, using the same line that transfers data between the two computers. Both computers must be configured for full duplex if you are to talk as you would on the telephone. If either computer is configured for half duplex, you must wait for the other person to stop talking before you begin. Use Voice Chat to talk to someone youre connected to over LapLink while using other LapLink services like File Transfer and Voice Chat. To use Voice Chat, you must have a computer that is capable of recording and playing sound. Before you use Voice Chat, you might want to configure Voice Chat for the best performance. For more information, see the next section. Starting Voice Chat You may have started Voice Chat when you connected to the remote computer. If not, you can start it after you open the connection. To start Voice Chat: s For more information on starting services, see page 14. 1 Click the Open Voice Chat button on the LinkBar. Or click Open Voice Chat on the Window menu. 2 The person on the other end of the connection is called and asked whether he or she wants to talk with you. If the Voice Chat connection is accepted, a Voice Chat window opens, and you can begin talking to the other person. If you have opened more than one connection, click a window for the desired connection before starting Voice Chat. s You can minimize the window or prevent it from opening. For more information, see the online help. s Although there are other volume controls in Windows, use the ones in LapLink for best results. s Over slower connections, you might not be able to use full duplex, due to the lower bandwidth of the connection. Talking in Voice Chat To use Voice Chat, you speak into the microphone and listen through headphones or speakers. If the other person cant hear you very well, increase the microphone level in the Voice Chat window. If the other persons voice is too loud or too soft, change the speaker level. Depending on the configuration of the sound card in both computers, you may be able to talk as you would on a telephone; that is, your voice and the voice of the other user can be transmitted simultaneously. This is known as full duplex. If you and the other user are not using full duplex, you must talk as you would on a walkie-talkie; that is, you must wait for the other person to finish before you begin. The transmission of just one voice at a time is known as half duplex. 32 Talking to someone using Voice Chat 33 Using Voice Chat The Voice Chat window appears while youre connected. How you talk depends on whether the current conversation is using half duplex or full duplex. During a conversation, you can adjust your speaker and microphone and mute them, if necessary. When youre using half duplex, watch the icon to determine when to talk. If you minimize the Voice Chat window, use the icon in the LapLink status bar instead. Voice Chat conversations are always half duplex unless both sound cards are configured for full duplex. The indicator at the top of the Voice Chat window shows whether your current conversation is half duplex or full duplex. Voice Chat provides an alternate method you can use to talk using Voice Chat, known as Manual mode; see Using Manual conversation mode later in this guide for information. Talking using half duplex When you are having a half duplex conversation, refer to the stoplight icon in the lower right corner of the Voice Chat window to know when you can talk. When the light is green, or the text says Talk, you can talk; when the light is red, or the text says Dont Talk, you should wait until the other person has finished talking. Saying over when you are finished talking may help facilitate conversation. Notice that the stoplight icon is also available on the LapLink status bar, so you can minimize the Voice Chat window and continue talking. Configuring your sound card for full duplex Some sound cards can be reconfigured for full duplex merely by adding new sound card driver software to your computer. Contact your sound card manufacturer to find out whether your sound card is capable of full duplex. Sound card drivers can often be found on the manufacturers Web site. Remember that the sound card of the person youre talking to also has to be configured as full duplex in order for you to talk in full duplex. 33 LapLink Tech Quick Start Guide Talking to someone using Voice Chat Improving Voice Chat performance To improve Voice Chat performance, click the Levels tab in the Voice Chat Options dialog box, and then configure the microphone and speaker levels and specify information about your environment. s Voice Chat automatically detects any speaker and microphone devices that are set up in Windows. In most cases, you wont need to change these devices. For more information, see the online help. If you have already used a program that records and plays sound in Windows, you might not need to change anything in order to have Voice Chat work correctly. However, Voice Chat lets you change settings for your speaker, microphone, and environment to improve performance in Voice Chat. It is recommended that you do this once, preferably before you start using Voice Chat. Setting levels in Voice Chat The Levels tab on the Voice Chat Options dialog box lets you perform recording and playback tests and measure other speech qualities. Use the Levels tab when youre not using Voice Chat. To configure levels in Voice Chat: 1 On the Options menu, click Voice Chat Options. s Some sound cards might not allow these settings to be changed using software; in this case, the sliders wont be available. 2 Click the Levels tab. 3 Under Set Speaker Level, click the Play Speech button. 4 While listening to the speech, move the Speaker Level slider to a comfortable level. If you cannot hear the speech, move the slider towards High. If the speech is too loud, move the slider towards Low. 5 Under Set Microphone Level, click the Record button. The Windows Sound Recorder opens. s If the Sound Recorder is not available, adjust this option when you are using Voice Chat, instead. 6 Use the Sound Recorder to record and play back a few seconds of speech. 7 If you could not hear what you recorded, move the Microphone Level slider towards High, and try using the Sound Recorder again. 8 Under Set Environment Level, click the Setup button. The Environment Setup wizard begins, and youre asked to record a few seconds of background noise and a few seconds of speech. Setting the environment level helps avoid transmitting sound that is not speech. It is recommended that you use the Setup button, and not the slider, to adjust this level. 34 Talking to someone using Voice Chat 35 Improving Voice Chat performance Use the Levels tab of the Voice Chat Options dialog box to configure your speaker, microphone, and environment levels. For the speaker and microphone levels, click the button, and then adjust the sliders to the desired level. To set the environment level, click the Setup button and follow the instructions. Improving quality over a fast connection Voice Chat works best over a fast connection. If you use Voice Chat over a network or other fast connection, you might be able to improve the Voice Chat sound quality. To improve Voice Chat performance over a fast connection: 1 On the Options menu, click Voice Chat Options. 2 On the Advanced tab, change Transmission Quality to Medium or High. Be sure to reset this option to Low when you use a modem or other slow connection. s This option can not be changed during a Voice Chat session. ! When you have a slow connection, using Medium or High might cause problems with your connection. It is recommended that you set up your environment level every time you change the transmission quality. 35 LapLink Tech Quick Start Guide Talking to someone using Voice Chat Using Manual conversation mode Use Voice Chats Manual conversation mode if youre having problems using Voice Chat or if you want additional control over when speech is sent over the connection. Manual mode requires you to press a button in order to talk. s You dont have to use the same conversation mode as the person youre talking to. However, if you do, you both will use different methods to talk. Voice Chat has two conversation modes: Automatic and Manual. s Automatic is the normal conversation mode, and allows hands-free operation of Voice Chat. Automatic mode sends speech whenever you talk. Manual mode requires you to click a button in order to talk. s In most cases, Automatic mode is recommended. Use Manual mode if youre having problems using Automatic mode, or if your sound card does not support Automatic mode. If your work environment is very noisy, you might have problems using Automatic mode. You can also use Manual mode to control exactly when speech is sent to the other person. To change to Manual conversation mode: 1 Click Voice Chat Options on the Options menu. 2 On the Advanced tab, click Manual Mode. 3 Click OK. The next time you use Voice Chat, the window includes a walkie-talkie button that you use to talk. Talking in Manual mode Manual mode works differently depending on whether your conversation is full duplex or half duplex. s When using half duplex, you click the walkie-talkie button once in order to talk. While youre talking, the other person cannot talk to you (he or she sees a Dont Talk icon) until you click the button again to release it. The other person can then talk. When using full duplex, you also click the walkie-talkie button once in order to talk, but you dont need to release it to allow the other person to talk, since in full duplex, you can both talk at the same time. Therefore, you can just leave the button down until you and the other person are finished talking, since the other person will be able to talk to you when your button is pressed. s 36 Talking to someone using Voice Chat 37 Conversation modes in Voice Chat In Automatic mode, Voice Chat transmits speech automatically when you talk. When using half duplex, wait for the stoplight icon to change to Talk before talking. When using full duplex, talk whenever you want to. In Manual mode, you need to click the walkie-talkie button in order to talk. When using half duplex, click the button again to release it when you finish talking. When using full duplex, you can click the button and leave it down. 37 LapLink Tech Quick Start Guide Cloning using Ghost Special Edition Ghost Special Edition is a disk cloning program . With Ghost, you can clone computers, store backups of a computer, or easily upgrade your computers hard drive. Ghost Special Edition clones quickly and easily between drives, or between computers using a LapLink parallel cable. Ghost Special Edition (SE) is a separate program provided with LapLink Tech. It is a cloning tool, designed to physically copy everything from one hard drive to another. A physical copy includes not only the folders and files on the hard drive but also its operating system and boot sector. Therefore, a cloned drivewhen placed in another computerwill boot exactly like the original source of the clone. Choose Ghost SE when you need to copy all of a drives contents to another hard drive. Ghost SE is useful for cloning a new workstation, for disaster recovery backups, and for upgrading a computer's hard drive. Ghost SE can also clone individual partitions. Ghost SE can clone drives within a computer, or between two different computers over a LapLink parallel cable. Ghost SE runs under MS-DOS, so it's advisable to boot from MS-DOS and then run Ghost. Why should you use Ghost Special Edition? Physically cloning a hard drive comes in handy in a number of situations: Cloning a computer. With Ghost SE you can replicate a computer directly using the LapLink parallel cable, or indirectly by copying an image of the computers hard drives to removable media (such as an Iomega Jaz disk). Cloning saves valuable time, especially if you have to set up multiple computers. Instead of formatting drives, installing Windows, and setting up programs on new computers, you can make an image of an ideally configured computer, and then replicate it onto multiple computers. Disaster recovery backup. Ghost SE is also an efficient backup tool. Conventional backup programs do not copy boot sectors and operating systems. Therefore, if you need to recover from a disk crash, you generally need to format your hard drive, install an operating system and then restore from the backup. With Ghost, however, everything is saved, so you can restore everything with one step. Installing a new hard drive. Many recent computers include 1- or 2gigabyte hard drives. With 6 and 8 gigabyte drives now cheaply available, you can use Ghost SE to quickly move everything from smaller, older drives to bigger newer ones. 38 Cloning using Ghost Special Edition 39 Cloning using Ghost Special Edition Use Ghost Special Edition to make full copies of disks and partitions. Clone disks and partitions to other disks, or create image files that can be used to replicate a computer multiple times, or as backups for disaster recovery. Simply install the new hard drive as a slave, use Ghost to copy from disk to disk, then move the new hard drive in place of the old one. How to use Ghost Special Edition Ghost SE can clone most popular file systems, including FAT, FAT32, and NTFS. However, the Ghost program must be run from MS-DOS. For example, if a computer is running Windows NT 4.0 and uses only the NTFS file system, Ghost can clone it. But, you first need to restart the PC under MS-DOS and then perform the clone. To use Ghost: 1 Install Ghost SE from the LapLink Tech CD. Then, for convenience, copy GHOST.EXE to a floppy disk. 2 Boot the computer into MS-DOS. If you need to use a removable drive, be sure the drivers for the removable drive are loaded when you boot. 3 Start Ghost from the floppy disk by typing GHOST [Enter]. If youll be cloning between two computers connected by a LapLink parallel cable, start Ghost on the other computer as described above. 4 Choose the connection method you want to use. 5 Choose the Ghost command you want to use. s In Windows 95, you can also start Ghost from the LapLink program group, but some Ghost commands will not work in an MSDOS window. In Windows NT, you must run Ghost in MSDOS. To learn more about Ghost See the online Ghost Special Edition Installation and Users Guide on the LapLink Tech CD. 39 LapLink Tech Quick Start Guide Protecting your computer from viruses with WinGuard WinGuard protects you from viruses while you work in LapLink, and removes them if theyre found. To use WinGuard, configure it for the scanning options you want. The WinGuard virus scanning program watches for viruses while you work in LapLink. WinGuard starts automatically when you start your computer. When you perform any action at the computer that can spread a virus, WinGuard scans the files you are using, looking for viruses; if a virus is found, you are warned and can have WinGuard automatically remove it. WinGuard is initially not set up to watch for or disinfect viruses. After you install WinGuard, you should configure it to scan for viruses and set the other options you want to use. There are different versions of WinGuard for Windows 95 and Windows NT, so using and configuring WinGuard is different depending on your version of Windows. To configure WinGuard: 1 Double-click the WinGuard icon on your Windows taskbar. A configuration dialog box opens. If you have Windows 95, click Protection on the Configure menu. 2 In the configuration dialog box, enable the WinGuard options you want to use. See the online help for information on these options. Some important options you might want to enable are listed below. These options are recommended when using WinGuard with LapLink. s These options are enabled differently in Windows 95 and Windows NT. s s Scan All Filesscans all files on your computer for viruses. Scan on Writesscans not only files you read into memory, but files you save to your hard disk or floppy disks. Enabling this option scans files you transfer to your computer with LapLink Technical. Scan Reads (Windows NT only)scans files you read into memory. Auto-Disinfect/Disinfectwhen a virus is found, WinGuard automatically attempts to remove it from your computer. If this option is not used, you will be alerted to possible viruses, but they will not be removed. In Windows 95, click Auto-disinfect in the configuration dialog box. In Windows NT, click the Action tab, and select Disinfect in the Scan on File Reads and Scan on File Writes boxes. s s 40 Protecting your computer from viruses with WinGuard 41 Protecting your computer from viruses with WinGuard To change WinGuard options, double-click the WinGuard icon in your Windows status bar. In Windows 95, click Protection on the Configure menu. Then, select the scanning options you want in the Configure Protection dialog box. In Windows NT, set options in the tabs of the configuration dialog box. To learn more about WinGuard See the online WinGuard Users Guide on the LapLink Tech CD. 41 LapLink Tech Quick Start Guide Viewing the online users guides and help There are several resources available to help you find out more about LapLink Tech. The online users guide is available in Adobe Acrobat format from the LapLink Tech CD-ROM (or from your Web download directory). The online help is available from the LapLink Help menu and can be accessed easily when using LapLink. ® ® LapLink Tech includes an online users guide in Adobe Acrobat format. Adobe Acrobat Reader is a freely available software package that allows you to view and print Adobe Acrobat documents. Version 3.0 or later is required to view the online users guides. To get and install the Adobe Acrobat Reader: 1 Start the LapLink Welcome screen by inserting the LapLink Tech CDROM in your CD-ROM drive. Or, if you installed LapLink from the Web, by running Welcome.exe in your LapLink installation folder. 2 Click View Documentation, and then click Get Adobe Acrobat Reader. If you cannot start the Welcome screen, you can also download the Adobe Acrobat Reader from the Traveling Software Web site at http://www.travsoft.com/documentation/LapLinkTech . You can also download the Adobe Acrobat Reader directly from the Adobe Web site at http://www.adobe.com. To view the online users guides: 1 Install the Adobe Acrobat Reader as described above. 2 Start the LapLink Welcome screen as described above. 3 Click View Documentation, and then click the button for the users guide you want to view. s If you have the LapLink CD, the guide immediately opens in the Acrobat Reader. If you have the Web version of LapLink, you will go to a Web page where you can download all of the LapLink documentation. s If you cannot start the Welcome screen, you can also access the users guides from the Docs\Guides folder on the LapLink Tech CD, or you can access them on the Traveling Software Web site at: http://www.travsoft.com/documentation/LapLinkTech s See the Acrobat Reader Help menu for help on viewing and printing in Acrobat. If the Acrobat Reader is on your computer but does not start automatically, start the Acrobat Reader program first and then open the file you want using the Open command on the Acrobat Reader File menu. 42 Viewing the online users guides and help 43 Getting help in a dialog box When in doubt about something in a dialog box, click the question mark button. Then click the item. A pop-up explanation appears. With Quick Steps enabled, a window appears automatically beside a dialog box to help you complete the task. Using the online help LapLink provides a complete online help system to help you get assistance when youre having problems, including the items below: Online Help Browse the online help to learn how to use LapLink features, and use the help index and find features to search for specific information. On the LapLink Help menu, click Help Topics. Troubleshooters Specify the problem you are having, and troubleshooters walk you through a series of possible solutions. In the online help, double-click the Troubleshooting book to view the troubleshooters. Quick Steps Quick Steps open automatically whenever you open a dialog box in LapLink, and give you information to help you complete the dialog box. Disable Quick Steps by clicking Quick Steps on the LapLink Help menu or by clicking the Quick Steps button on the LinkBar. Whats This help Use the Whats This help when youre in a dialog box to get help with a particular item. Click the question mark in the upper right hand corner of the dialog box, and then click the item you want help with. F1 Help Get immediate help for a menu item by selecting the menu item and clicking the F1 key on your keyboard. Tooltips To get quick help on an item on the toolbar, place the mouse pointer over a button for a second or two. 43 LapLink Tech Quick Start Guide Configuring ports in LapLink If you have trouble connecting, or need to change information about your connections, use the Port Setup dialog box to configure, enable, and disable LapLink connection methods. In LapLink, your connection information is specified in one place so that you can easily configure it and enable and disable connections. These connections are referred to as ports. s For more detailed information on configuring ports, see the online help. For information on the requirements for the different connection methods, see page 6. LapLink configures ports for you during the installation. However, you might need to change port information if you change the hardware or software on your computer, or if you want to configure the speed of a connection or other connection properties. To change port information: 1 Click Port Setup on the Options menu. 2 Scroll through the list to verify that the ports you want to use are listed as Enabled. Enable a port if you want to use it to connect in LapLink. Disable a port if you do not plan to use it, and want to stop getting a warning that the port is unavailable when you start LapLink. 3 To configure a port, click the Configure button with the port selected. See below for help on configuring different types of devices using this dialog box. Configuring a modem In LapLink, modems can be configured in different ways, depending upon which version of Windows you are using: s To set up a modem on a COM port, click the COM port for the modem, and choose Modems in the Type drop down list. s If you are using Windows 95, modems can be set up in one of two ways: you can use the modems youve already set up in Windows by selecting the Windows Modems port (this is recommended), or you can set up modems on one or more serial (COM:) ports. If you are using Windows NT, your modems must be set up using the Windows Modems port. s No matter how your modem is set up, you can configure auto answer and timeout settings for the modem by selecting the port the modem is on (see above) and clicking the Configure button. If you want to change additional modem settings, click either the Properties button (Windows port) or the Customize button (COM port). 44 Configuring ports in LapLink 45 Configuring ports in LapLink Specifies the port you want to configure. Changes settings for the selected port. Configures COM and LPT ports for modems, cables, and wireless devices. Enables the selected port. Configuring Dial-Up Networking Dial-Up Networking is not configured in the Port Setup dialog box. To change settings for Dial-Up Networking, double-click the My Computer icon on your Windows desktop, and double-click the Dial-Up Networking folder. Then, right-click the Dial-Up Networking connection you want to configure and click Properties. Configuring a network Network connections are configured using an IPX or TCP/IP port. If networking connections are set up correctly in Windows, you probably wont to need to configure network settings. Configuring a cable The type of cable connection you will use will depend on what type of cable you have, and what ports are available on your computer and the computer youre connecting to. Parallel cable connections are configured using a parallel (LPT) port; serial cable connections are configured using a serial (COM) port. In most cases, you will not need to configure parallel or serial ports. s Parallel cable connections are not supported in Windows NT. Configuring a wireless device Wireless devices are configured using a serial (COM) port. If your wireless device is built in to your computer, check your hardware documentation for information on which port is being used. For certain wireless devices, additional configuration might be required; see the online users guide for more information. s Wireless connections are not supported in Windows NT. Configuring CAPI 2.0/ISDN CAPI 2.0/ISDN is configured using a CAPI 2.0/ISDN port. You can configure auto answer, timeouts, call filtering, and channel bonding by selecting the CAPI 2.0/ISDN port and clicking Configure. 45 Traveling Software License Agreement IF YOU BREAK THE SEAL OR OTHERWISE OPEN THE PACKAGE CONTAINING THE SOFTWARE PROGRAM MEDIA, YOU ARE BY THAT ACT AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. Ownership of Software. You acknowledge and agree that all of the computer programs and associated documentation contained in this package (collectively, the Software) are owned exclusively by Traveling Software and/or its licensors. The Software is protected under copyright and other intellectual property laws of the United States and international copyright treaties. You acknowledge and agree that the price paid by you for the Software is a license fee granting you only the rights set forth in this License Agreement. License. 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