QUICK START GUIDE LapLink Tech Quick Start Guide Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of Traveling Software, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks Traveling Software, the Traveling Software logo, LapLink, SpeedSync and SmartXchange are trademarks or registered trademarks of Traveling Software, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents SpeedSync® U.S. Patent Number 5,446,888 This product contains the RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 19912, RSA Data Security, Inc. Created 1991. All rights reserved. LapLink® Tech © 19861998 by Traveling Software, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink Tech Quick Start Guide © 1998 Traveling Software, Inc. Printed in U.S.A. MN-LLTKQS-XX-US 2 3 Contents What is LapLink Tech? 4 Before you install 6 Installing LapLink Tech 8 Allowing other computers to connect: security in LapLink 10 Connecting to another computer 12 Starting LapLink services 14 Controlling a remote computer 16 Changing the host appearance 18 Transferring files 20 Synchronizing files 22 Printing over LapLinkOverview 24 Printing a document 26 Setting up printers for Print Redirection 28 Typing messages to someone using Text Chat 30 Talking to someone using Voice Chat 32 Improving Voice Chat performance 34 Using Manual conversation mode 36 Cloning using Ghost Special Edition 38 Protecting your computer from viruses with WinGuard 40 Viewing the online users guides and help 42 Configuring ports in LapLink 44 Traveling Software License Agreement 47 3 LapLink Tech Quick Start Guide What is LapLink Tech? LapLink Tech lets you access files and information on a remote computer, or work with someone at another computer, using a variety of different services. LapLink Tech also includes disk cloning software, to let you easily duplicate hard drives, and anti-virus software, to protect your computer when transferring files. LapLink® Tech is a versatile toolkit for the remote professional, including powerful remote access and file transfer tools. LapLink Tech includes three components: s s s LapLink Technicalaward-winning remote control and file transfer. Ghost Special Editionversatile disk cloning. WinGuardpowerful virus protection. This Quick Start guide focuses primarily on LapLink Technical. See the sections on WinGuard and Ghost Special Edition later in this guide for information on those components. Overview of LapLink Technical LapLink Technical is the primary component of LapLink Tech, and provides immediate connection to your desktop from wherever you may be. Connect to your office computer from home after work hours, access office files when youre on the road, work on a project with a remote coworker, copy files to a remote work site, or connect to a friends computer to help out with a computer task. LapLink Technical includes several different services: Remote Control lets you operate another computer as if you were sitting right in front of it. The remote computers desktop appears in the Remote Control window, and you can use your mouse and keyboard to operate the other computer. You can run programs and files on that computer. If someone is working on the other computer, you can both collaborate in the same program by taking turns with the keyboard and mouse. File Transfer lets you move and copy files between two remote computers, and manage remote and local files. You can also synchronize folders to make them contain the same files. File Transfer includes SpeedSync ® technology, which updates only the parts of a file that have changed, resulting in superior file transfer speeds. LapLink also includes Xchange Agent, a versatile tool that lets you transfer and synchronize files automatically, from wherever you are. Use Xchange Agent to ensure that your laptop computer contains the same files as your desktop, or to back up your important files to the network. 4 What is LapLink Tech?5 Print Redirection lets you print a document youre viewing in a Remote Control session to your local printer. It also lets you print a document over a LapLink connection to a printer on a connected computer. Text Chat lets you chat with someone youre connected to over LapLink by typing messages within a text box. This can be useful when youre working with LapLink over a modem, and dont have another phone connection available. Voice Chat lets you talk to someone youre connected to over LapLink, using a microphone and a speaker or headphones. Connecting to other computers You can use LapLink Technical to connect to other computers in a number of different ways. Connect using: s s s s a modem the Internet an IPX (Novell) network a TCP/IP network s s s a serial or parallel* LapLink cable a wireless connection* a CAPI/ISDN 2.0 device * These connection methods are not supported in Windows NT 5 LapLink Tech Quick Start Guide Before you install Before you begin setting up LapLink, make sure you have the hardware and software you need to use the program. Make sure your computer meets the minimum requirements for running LapLink and using the connection methods and services you want. General requirements for each computer s s s Microsoft Windows 95 or Microsoft Windows NT 4.0 Intel or Intel-compatible 486/100 processor 16 MB of memory (24 MB recommended) 9 MB of available hard disk space (for a complete installation) VGA monitor (or better recommended) Microsoft mouse or compatible pointing device CD-ROM drive or access to one over a network s To determine the amount of free disk space, right-click the drive in My Computer. Then click the Properties tab. s s s s Requirements for modem communication In Windows 95, either of these: s s A Windows-compatible modem A Hayes-compatible modem A modem set up in Windows NT (including TAPI functionality) For IPX connections: Client for Microsoft Networks or Client for NetWare Networks (both included in Windows). For TCP/IP connections: Windows Sockets (included in Windows). The guest computer must have the Dial-Up Networking feature of Windows installed, with a Dial-Up Networking connection to the appropriate dial-up server. The host computer must be running a dial-up server program, or must be accessible via a dedicated dial-up server that supports incoming Dial-Up Networking connections. Dedicated dial-up servers include Novell NetWare Connect and Shiva NetModem. In Windows NT: s Requirements for network communication s s Requirements for Dial-Up Networking communication s s 6 Before you install7 Dial-up server programs include the Dial-Up Networking server included with the Microsoft PLUS! Pack for Windows 95, and Windows NT Remote Access Server. Requirements for cable communication s For serial connections: a LapLink serial cable and an RS-232 serial (COM) port on each computer. For parallel connections: A LapLink parallel cable and a parallel (printer) port on each computer, or a DirectParallel Universal cable and an Extended Capabilities Port (ECP) on each computer. To purchase cables, contact Traveling Software or a LapLink reseller. s Parallel cable connections are not available in Windows NT. s Requirements for wireless communication (Windows 95 only) Any of the following: s s Wireless connections are not available in Windows NT. s To connect over any wireless devices except those supported by the Windows Infrared communications driver, you must edit a setting in the LLW.INI file. For more information, see the online users guide. Infrared ports and devices supported by the Windows Infrared communications driver (IrDA), version 1.0 or 2.0. The driver must be installed on both computers. Infrared devices such as the Extended Systems JetEye Infrared PC Interface (baud-switchable only). These devices must be configured in Windows in order to work in LapLink. Built-in infrared devices such as those found on some models of laptops (such as recent versions of the Gateway 2000, Dell Latitude, and IBM ThinkPad), and on some computers (such as the NEC PowerMate series). Check your hardware documentation for details. AirShare Radio Modules An ISDN adapter with a CAPI 2.0-compliant driver on both ends of the connection An ISDN line s s s Requirements for CAPI 2.0/ISDN communication s s s CAPI 2.0/ISDN is a standard popular in Europe, and is not typically used in the United States. s For additional information, see the section on Voice Chat. Requirements for using Voice Chat On each computer, you will need: s A sound card or sound device A full duplex sound card driver is recommended, if available. Speakers or headphones A microphone s s 7 LapLink Tech Quick Start Guide Installing LapLink Tech Install LapLink Tech from the LapLink Tech Welcome screen. You can also use the Welcome screen to create setup disks (to install LapLink Tech on a computer without a CD-ROM drive), and view the online users guides. To install LapLink Tech: 1 Insert the LapLink Tech CD-ROM in a CD-ROM drive. Or, if you downloaded LapLink from the Web, double-click the Welcome.exe file in the folder where you downloaded LapLink. The LapLink Welcome screen should appear automatically when you insert the CD-ROM; if it does not, open Windows Explorer and double-click the Welcome.exe file on the LapLink CD-ROM. s To create floppy disks so that you can install LapLink Tech components on another computer, click Create Setup Disks on the LapLink welcome screen, then choose the component you want to create disks for. 2 Click Install Software Now on the Welcome screen. 3 Click Install LapLink. The LapLink Technical installation begins. 4 Type your product serial number. 5 Type your computer name. This is the name you will use when connecting to this computer from another computer. 6 Specify the type of installation you want: Click Express to install LapLink with minimal questions. Click Custom to also view and configure connection information. 7 After the LapLink installation completes, install other desired components of LapLink Tech by repeating step 2 and selecting the other components. Installing LapLink components from floppy disks If you create a set of floppy disks for LapLink or for another LapLink Tech component, you can install LapLink from those disks. To install software from floppy disks: 1 Insert the first floppy disk in the drive. 2 Click the Start button, and then click Run. 3 Type a:setup (or b:setup, if b: is the drive where you put the disk) and click OK. 8 Installing LapLink Tech9 Installing LapLink Technical Insert the LapLink CD-ROM in your CD-ROM drive. Start the installation program as described on the facing page. The LapLink Tech Welcome screen appears, allowing you to install software, create setup disks, view the online documentation, and more. Click Install Software Now, and then install the different components of LapLink Tech. 9 LapLink Tech Quick Start Guide Allowing other computers to connect: security in LapLink Before you begin using LapLink Technical, make sure that others can connect to your computer. You can allow anybody to connect to your computer, or only allow certain people to connect by adding them to a Log-in List. You can also specify what people can do when connected to your computer. s To set up security for cable and wireless connections as well, click the Enforce Security option in the Security dialog box. For more information, see the online help. LapLink initially does not allow other users to connect to your computer using a modem, network, or CAPI 2.0/ISDN device until you change your security options. You can give access only to certain people, or you can allow anyone to access your computer. To only allow specific people access to your computer: 1 Click the Security button on the LinkBar. 2 In the Allow Connections From box, click Log-in List Only. 3 Add each person who you want to have access to your Log-in List. Be sure to add yourself to the Log-in List, since you will also need to log in when you connect. To add somebody to your Log-in List: 1 Click the Security button on the LinkBar. 2 Click the Log-in List tab. 3 Click Add. 4 In the Log-in Name box, type the name of the person you want to be able to connect to your computer. 5 In the Password box, type a password for that person. s If this person will use Remote Control, and you want this person to be able to blank your computer screen and lock your keyboard and mouse, click the appropriate Locking Permissions options. 6 Under Services, click the services you want this person to be ...