User manual PLANTRONICS S11 - QUICK START GUIDE

IMPORTANT SAFETY INSTRUCTIONS 1. 2. Read and understand all instructions. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. Do not locate this product near water, for example, near a bathtub, sink, or laundry tub, in a wet basement or near a swimming pool. This product should never be placed near or over a radiator or heat register. It should not be placed in a built-in installation unless proper ventilation is provided. Do not allow anything to rest on the power cord. Do not locate this product where persons walking on it will damage the cord. Do not overload outlets and extension cords as this can result in risk of fire or electric shock. Never disassemble or push objects of any kind into the product as this may short out parts which could result in a fire or electric shock. Never spill liquid of any kind on the product. Use caution when installing or modifying telephone lines. This product requires an approved power supply such as the one supplied by a Listed Class 2 Direct Plug-In Power Unit rated 9VDC 350mA. Plantronics Part No. 45671-01, rated at an input voltage of 120 VAC, 60Hz and 6 W. WELCOME 3. 4. 5. 6. 7. 8. 9. The FCC Wants You To Know Changes or modifications to this product not expressly approved by Plantronics, or operation of this product in any way other than as detailed by the owner's manual, could void your authority to operate this product. FCC Requirements­ Part 68 This equipment complies with Part 68 of the FCC Rules. The FCC Part 68 Label is located on the bottom of the unit This label contains the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment If requested this information must be provided to your telephone company. The REN is useful to determine the quantity of devices you may connect to your telephone line and still have all of those devices ring when your telephone number is called. In most, but not all areas, the sum of the RENs of all devices connected to one line should not exceed five (5.0). To be certain of the number of devices you may connect to your line, as determined by the REN, you should contact your local telephone company to determine the maximum REN for your calling area. Connection to the telephone network should be made by using standard modular telephone jacks, type RJll. The plug and/or jacks used must comply with FCC Part 68 rules. If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in it's facilities, equipment, operations or procedures that could affect the proper functioning of your equipment If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted service. 10. This product requires AC power in order to operate. In order to have phone service during a power outage, have another telephone available that is powered only by the telephone line. 11. Keep all product cords and cables away from operating machinery. 12. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 13. Do not use the telephone to report a gas leak in the vicinity of the leak. Thank you for selecting the S11 Telephone Headset System from Plantronics. This User Guide will help you install your S11 Telephone Headset System and learn its basic operation. The S11 Telephone Headset System is designed to add a headset to an existing telephone. The S11 System provides precise levels of listening and talking comfort and crystal clear voice quality. The S11 System is not designed to work on telephones that have the dial pad in the handset or on cordless telephones. This user guide provides the following steps to quickly set up and use your headset system. This side has: · Important Safety Instructions · FCC Registration · Limited Warranty The other side has the Quick Start Guide: · Identify Components · Setup · Using the Headset · Placing a Call · Receiving a Call · Troubleshooting · Plantronics Help Desk SAVE THESE INSTRUCTIONS Terminal Equipment Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. Notice: The Ringer Equivalence Number (REN) for this terminal equipment is marked on the equipment itself. The REN assigned to each terminal equipment provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five. Radio Equipment The term "IC:" before the radio certification number only signifies that Industry Canada technical specifications were met. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. "Privacy of communications may not be ensured when using this telephone". · This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province. Please contact your dealer or our service center for the full details of our limited warranty, including items not covered by this limited warranty. · THIS IS PLANTRONICS' COMPLETE WARRANTY FOR THE PRODUCTS. · To obtain service in the U.S. contact Plantronics at (800) 544-4660 and in Canada call (800) 540-8363. If you need additional information, please contact our service centers at the numbers provided. · We will, at our option, repair or replace the Products that do not conform to the warranty. We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new Products or parts. · This warranty extends to you only if you are the end user with the original purchase receipt. · This warranty lasts for one year from the date of purchase of the Products. · This warranty covers defects in materials and workmanship of Commercial Products manufactured, sold or certified by Plantronics which were purchased and used in the United States and Canada. FCC REGISTRATION INFORMATION INDUSTRY CANADA NOTICE for Plantronics Commercial Products Purchased in the US and Canada LIMITED WARRANTY INFORMATION ON SUPPLIES AND ACCESSORIES See also Diagram Key for additional part numbers. © 2003 Plantronics, Inc. All rights reserved. Plantronics, the logo design, and Plantronics and the logo design combined are trademarks or registered trademarks of Plantronics, Inc. For information on supplies and accessories call Plantronics at 1-800-544-4660 or visit our web site at www.plantronics.com. Printed in USA. 65806-01 (12-03) QUICK START USER GUIDE TELEPHONE HEADSET SYSTEM S11 S11 QUICK START GUIDE Base Front 1 Base Rear 15 16 Headset Holder (P/N 46356-01) Speak Level Switch Configuration Switch 1 2 3 Identify the Components 21 22 2 Setup 2.5 2 3 4 5 6 7 8 9 Online Indicator Light 17 1 Short Cord (P/N 40974-01) 2.4 11 2.8 10 19 Tone Listen Volume Control Mute Indicator Light Handset Indicator Light Headset/Handset Switch Headset Jack Headset Indicator Light Mute Button 21 22 18 AC Power Adapter (P/N 45671-01) 9 Volume 2.1 2.3 2.2 Headset 19 20 Speak Listen e Mut Headset Hands et 8 20 Cord Clothing Clip (P/N 43220-01) 4 5 6 7 10 Speak Volume Control 11 Tone Control 12 AC Power Adapter Jack 13 Handset Jack 14 Telephone Line Jack Headset Assembly Voice Boom 13 14 17 12 Configuration Tx Level 123456 Hi Low 16 3.1 3.2 3.3 15 18 The S11 Telephone Headset System is designed for use with an existing telephone. 2.1 Turn the S11 base over and insert the headset holder . 2.2 Remove the handset cord from your telephone and plug it into the S11 handset jack . 2.3 Using the short cord , connect the S11 telephone line jack to your telephone handset jack. 2.4 Plug the headset cord into the headset jack¶. 2.5 Connect the AC power adapter to the S11 AC power adapter jack¹ and a wall outlet. 2.6 Put on headset. 2.7 Press the headset/handset switch and pickup the handset (headset indicator light on). 2.8 Slide the configuration switch until you hear a clear dial tone through the headset. Trying other settings will not harm the amplifier or your telephone. TROUBLESHOOTING 4.7 / 5.2 4.3 / 5.3 4.6 I cannot hear a dial tone. 4.1 / 5.1 s s 3 Using the Headset 3.1 Place the headset on your head. 3.2 Position the voice boom CLOTHING CLIP 3.3 The clothing clip keeps the headset free from the weight of the cord. Attach the clip to your clothing at about chest level. Allow enough slack in the cord (approximately 6 inches) to permit your head to move without pulling on the headset or the clothing clip. You are now ready to make or receive calls. near the corner of your mouth. 4.4 Dial a friend or co-worker. When your party answers, speak normally. 4.5 If your friend or co-worker cannot hear you or you hear a buzz or hum, move the configuration switch to another setting. 4.6 Adjust how loud you sound to the other party by first moving the speak level switch , then fine-tuning with the speak volume controlµ. 4.7 Adjust the volume of the other party's voice by using the listen volume control . s s s s s s Make sure all cable connections are correct and firmly in place. Pay special attention that handset cord is properly connected. Ensure AC power adapter is connected and power is on. Make sure you have pressed the headset button and the headset indicator is on. Make sure the telephone handset is off-hook. Adjust listen volume control. Adjust the compatibility slide switch. Ensure that the headset is centered on your ear. Caller cannot hear my voice. s s 5 off). Receiving a Call 5.1 With the headset in position, when your telephone notifies you of an incoming call, press the headset/handset switch , (headset indicator on), place the handset off-hook. Begin speaking. 5.2 The volume of the incoming call can be adjusted by moving the listen volume control on the front of the S11. MUTE FEATURE 5.3 When you activate the mute button , the calling party cannot hear your voice but you will be able to hear the calling party. s Make sure the mute button is turned off (indicator off). Increase the outgoing volume by adjusting the speak volume control Adjust headset so the microphone is closer to your mouth. I hear a hum in the headset. s 4 Placing a Call 4.1 With the headset in position, begin placing a call by pressing the headset/handset switch . (Headset indicator light on.) 4.2 Lift the handset off-hook. 4.3 Make sure mute button is off (Mute indicator light If you don't hear a dial tone, see Troubleshooting. Adjust the compatibility slide switch until the sound is clear. Trying other settings will not harm the amplifier or your telephone. Plantronics Help Desk The Plantronics Help Desk is ready to assist you! Dial 1-800-544-4660, Sunday 5:00 p.m. through Friday 5:00 p.m. Pacific Standard Time or visit our website at www.plantronics.com.