User manual TANDBERG T24 - QUICK START GUIDE

Quick Start Guide Accessories -- These accessories are included with your library Power cords LVD SCSI 68-pin HD to HD cable and LVD terminator* Ethernet cable Product CD Rack-mount kit (fasteners and instructions included) Bar code labels** Multi-language packet and Warranty * LVD SCSI configuration only. Important: Both LTO-2 and LTO-3 tape drives require Ultra 160 rated SCSI cabling, and an Ultra 3 or LVD 160 Active SCSI terminator. The Magnum 224 Library ships from the factory with these accessories. ** To prepare your own labels, refer to the Tandberg Data Bar Code Label Specification for LTO Cartridges available at: www.Tandberg Data.com Additional Items -- You must have -or- obtain some or all the following items to complete the installation You need a host computer with a host bus adapter card installed. Refer to the documentation that came with the computer and LVD SCSI or Fibre Channel (FC) adapter card. The Magnum 224 library is configured for LVD SCSI or Fibre Channel. Important: Both LTO-2 and LTO-3 tape drives are Ultra 160 SCSI devices and require a minimum Ultra 160 non-RAID SCSI host bus adapter card (LVD SCSI configuration only). If your SCSI controller has a 68-pin VHDCI connector, you will need to obtain a VHDCI-to-HD SCSI cable. HD Connector VHDCI Connector Host computer with adapter card installed Hybrid cable Fibre Channel cable Power cord (for use outside the US, Canada, or Europe) Backup software If you have a Fibre Channel adapter card installed, you need to obtain a FC cable. If you plan to use the library outside these locations, you must supply your own power cord (see the Product Manual at www.Tandberg Data.com for information about an International 220 VAC power cord). You need a backup software application to manage your backup operations. Refer to the documentation that came with the backup software and make sure it supports the library. See www.Tandberg Data.com for compatibility information. Tape Drive LTO-3 LTO-2 Ultrium 3 Read Yes No (slate blue) Data and Cleaning cartridges (available from Tandberg Data or your supplier) Ultrium 2 Read Yes Yes (purple) Ultrium 1 Read Yes Yes (black) LTO Ultrium Cleaning Cartridge Yes Yes Write Yes No Write Yes Yes Write No Yes WARNING! The library weighs 44 lbs (20 kg). Two people are needed to move or lift the library. Most of the weight is toward the back of the library. WARNUNG! Die Library wiegt 20 kg. Es sind mindestens 2 Personen erforderlich, um die Library zu bewegen oder zu heben. Der hintere Teil der Library hat das Größte Gewicht. ¡PRECAUCIÓN! La biblioteca montada sobre bastidor pesa 20 kg. Se necesitan dos personas para mover o levantar la biblioteca. La parte trasera de la biblioteca es la de mayor peso. Page 1 of 6 Quick Start Guide Step 1 -- Before you begin 1 -- Ensure that you have all the required items before you proceed (see Accessories and Additional Items on page 1). 2 -- Locate an appropriate area for the unit that has adequate clearance for ventilation, minimal dust and debris, and an appropriate power source. The unit is designed for installation in a standard 4 post, 19-inch rack. 3 -- Ensure that the work area is free from conditions that could cause electrostatic discharge (ESD). Discharge static electricity from your body by touching a known grounded surface, such as a computer's metal chassis. 4 -- The unit must be operated in the horizontal position. Do not place it on its side, and do not place objects on top of it. Step 2 -- Unpacking 1 -- Remove foam and accessories: LVD SCSI cable and terminator* Barcode labels and warranty Ethernet cable Power cables Rack mount kit Product CD 2 -- Lift unit only by the 2 sides 3 -- Remove shipping label and key prior to power-up ·LVD SCSI configuration only Important: Save all original packing materials in case you need to ship or move the library later. Step 2a -- Rack-mounting (optional) If you plan to install the library in a rack, see the Rack-mount Instructions (complete prior to Step 3). WARNING! Before performing any installation or maintenance procedures, be sure that the library power switch is in the off position and that the power cord is disconnected from the library and the outlet. WARNUNG! Vor der Ausführung von Installations- oder Wartungsarbeiten ist darauf zu achten, daß der Library-Netzschalter auf "Aus" gestellt ist und daß das Anschlußkabel vom Library und der Steckdose entfernt ist. ¡PRECAUCIÓN! Antes de realizar cualquier procedimiento de instalación o de mantenimiento, comprobar que el interruptor de alimentación de la biblioteca está apagado y que el cable de alimentación no está enchufado ni a la biblioteca ni a la toma de corriente. Step 3 -- Connecting the cables SCSI connections (LVD only): 1 -- Connect SCSI cable S and Terminator* T 2 -- Connect Power cord E P Fibre Channel connections: 1 -- Connect Fibre Channel cable FC 2 -- Connect Power cord E P T S P FC Power switch (Off=0 On=I ) E Ethernet port (see Product Manual for addressing) Important: Both LTO-2 and LTO-3 tape drives require Ultra 160 rated SCSI cabling, and an Ultra 3 or LVD 160 Active SCSI terminator to function properly on the SCSI bus. An inadequate terminator will result in various SCSI bus issues, including bus hangs and Read/Write failures. See the "Troubleshooting" chapter of the Product Manual for additional information. Page 2 of 6 Quick Start Guide Step 4 -- Powering on 1 -- First, remove the shipping label and key prior to power-up (Step 2, item 8). 2 -- Second, power on the library by pressing the power switch on the back of the unit (press the I). Initial inventory takes several minutes. 3 -- Last, power on the host computer. Step 5 -- Adding bar code labels and loading cartridges 1 -- Apply bar code labels to cartridges. 2 -- Press the eject button to unlock the magazine (magazine releases and moves a short distance out of the library). This may take a few minutes. 3 -- Pull the magazine straight out of the library (no side-to-side or up/down motion). 4 -- Load cartridges in slots as shown. 5 -- Slide the loaded magazine back into the library. The library performs an inventory after the magazine is installed. Note: Refer to the Product Manual for important information about the cleaning slot location and the I/E port. CARTRIDGE BAR CODE LABEL ENTRY/EXIT PORT EJECT BAR CODE LABEL Step 6 -- Verifying the hardware installation 1 -- Download and install LibTool and LTOTool onto your Host (select the version for your operating system). Available at www.Tandberg Data.com. 2 -- Use LibTool to: · Detect the library · View the library's cartridge inventory · Move tapes into and out of the tape drive 3 -- Use LTOTool to: a. Detect the tape drive b. Perform a Read/Write test Note: The readme files that accompany LibTool and LTOTool provide instructions. Preparing for and Performing a Backup Congratulations! You have successfully installed your new library! We recommend that you follow these steps: 1 -- Read Tandberg Data's Basic Backup Guide, which is available at: www.Tandberg Data.com. 2 -- Select and install a backup application. Software compatibility information is available at: www.Tandberg Data.com. 3 -- Perform a backup. For questions regarding software installation, configuration, or operation (including how to perform a backup) -- contact your software provider. Note: 1) Driver installation may not be necessary and depends on the backup application that you use in your system. Refer to the installation instructions for your backup application for verification. 2) You can configure the library for a customized operation to fit your particular needs. See the Product Manual at www.Tandberg Data.com. Page 3 of 6 Quick Start Guide Home Screen Menu and Buttons Home Screen Buttons OK Select Back Exterior Buttons I/E Port Magazine Function Accept the change Accept the choice Return to previous screen Function Unlock I/E Port Unlock magazine Home Screen Menu Move (Move Cartridges) Lib (Library Properties) Maint (Maintenance/ Diagnostics) Drive (Tape Drive Properties) Load Drive(s) Unload Drive(s) Import Cartridges Export Cartridges Move Cartridges Library ID [Library type, serial number, code level, and SCSI ID (and LUN) or WWNN] Library Maintenance Library Status Library History Drive ID (Drive type, code level, and serial number) Inventory View Slots View Drives View I/E Ports Re-Inventory Library Diagnostics Digital Self Test Motions Test Run System Demo Drive SCSI ID -orFibre Channel Drive Configuration Library Statistics Password View Slots View Drives View I/E Ports Select Language Library Settings Operation Mode Emulation Mode Sequential Mode Library SCSI Bridge Park For Shipping Drive Maintenance Drive Diagnostics Drive Self Test Ethernet DHCP IP Address Subnet Mask Gateway MAC Address Cleaning Options Clean Drive Fixed Cleaning Slot Auto Cleaning Display Settings Display Brightness Display Contrast Reverse Video System Reset Storage Settings I/E Port Slot Count Restore Defaults Mag 2x24 Main Menu.vsd Page 4 of 6 Quick Start Guide Troubleshooting Tips · Is the power cord inserted correctly and is the power switch on (press the I on the back of the unit)? · Did you remove the shipping key? Refer to the Product Manual for a list of error messages and corrective actions. If the library did not power on as described If the library displays an error on the front panel If the Tandberg Data Diagnostic tools (LIBTool and LTOTool) are not communicating with the library · Host adapter card installation--Make sure that you installed your host adapter card correctly, that the card is securely seated, and that the appropriate drivers for the adapter are installed. Refer to the documentation that came with your controller for installation instructions. · SCSI ID*--If additional SCSI devices are attached to the same SCSI bus as the library, you may need to change the SCSI IDs of the tape drive(s) in the library.** · Termination*--Make sure the SCSI bus is properly terminated (see step 3).** Make sure the terminator is securely connected. · SCSI connections*--Make sure that all SCSI cables are securely connected. · Fibre Channel connections--Make sure that the GBICs and cables used to connect the tape drives in the library to the Fibre Channel loop are compatible. Make sure that the FC cables are firmly connected to the tape drives and the FC hub or switch. · SCSI controller type*--Make sure that the SCSI controller is an LVD controller. DO NOT connect the tape drive(s) in the library to a single-ended controller, a RAID controller, or an HVD controller. · LVD SCSI devices*--The tape drives in the library are LVD (low-voltage differential) device(s), and all other devices on the SCSI bus must also be LVD (controller card, terminator, and all other devices on the bus). · Bus configuration and cables--Refer to the installation instructions (and tips above). Improper bus configuration or bad cables often cause these issues: - Devices not being seen in the operating system - Losing communication with a tape drive during backup - Event ID 9 or 11 errors in Windows operating systems - Unexpected bus resets - Intermittent or unexpected "I/O" errors - Parity errors · Software compatibility--Make sure that your library and tape drive are compatible with the backup software you plan to use. Check www.Tandberg Data.com. · Control mode--Use Random mode (the default) with an application that controls the library. Use sequential mode only if your backup application will not control the library.** · Tape Drive Configuration--Make sure that the Drive Configuration (Drive/Drive Configuration) matches the tape drive(s) installed.** · Driver installation--Some applications provide their own drivers, some do not, and some require installation of the Tandberg Data provided drivers. Refer to the documentation for your backup application and Tandberg Data Knowledge base item #2003 (www.Tandberg Data.com) for more information. Use one of the following options to clean the tape drive: · Instruct your backup software to issue a Clean the Tape Drive command. Refer to the software documentation and the library Product Manual for instructions. · Use the library's Autoclean option.** · Manually install a cleaning cartridge when the tape drive requires cleaning.** If your backup software is not communicating with the library If your library displays a Clean Tape Drive message on the front panel * All references to SCSI are for the SCSI library only. ** Refer to the Library's Product Manual for instructions or additional information. Page 5 of 6 Quick Start Guide Additional Information www.tandberg.com IMPORTANT! Before moving or shipping the library, you must first "Park the Robot" and replace the shipping key or you will void your warranty. · From the library's front panel, press the Maint / Library Maintenance / Park the Robot buttons. · After you receive the confirmation message (Park for Shipping Good), insert the shipping key. See the Product Manual for additional information. Register Your Library at: www.tandberg.com 433648-01 October, 2006 Page 6 of 6