® 24-pin dot matrix printer All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION's operating and maintenance instructions. SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION. EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P2 is a trademark of SEIKO EPSON CORPORATION. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. Adobe and Acrobat are registered trademarks and Acrobat Reader is a trademark of Adobe Systems Incorporated. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks. Copyright © 2000 by SEIKO EPSON CORPORATION, Nagano, Japan. E g n ls ls n E gihih English Where to Find Information s Quick Start Manual (this manual) Contains information about how to set up the printer, install the printer software and access your online documentation. It also provides instructions for daily operation. Keep this manual near your printer. s Online Documentation The CD-ROM supplied with the printer includes a set of online documentation in PDF format containing further information and reference tips. s Online Help Provides you with detailed information and instructions on the Windows printer software that controls your printer. Online help will be automatically installed when you install the printer software. s Contents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Print Head Caution Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 ENERGY STAR® Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Unpacking the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Assembling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing the paper-feed knob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Attaching the paper supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Installing or replacing the ribbon cartridge . . . . . . . . . . . . . . . . . . . . . . . 8 Plugging in the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Running the Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Connecting the Printer to Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Using the parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Using the serial interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Installing the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Installing the software in Windows Me, 98, 95, 2000, or NT 4.0 . . . . . . 17 Installing the software in Windows 3.1 or NT 3.5x . . . . . . . . . . . . . . . . . 18 For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Printing on single sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Using the Online Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Installing the Adobe Acrobat Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Accessing the online manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 3 English s Warnings, Cautions, and Notes This guide uses the following conventions: Warnings must be followed to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. w c s Print Head Caution Symbol This symbol is placed on the print head to indicate that the print head may be hot. Never touch the print head just after the printer has been used. Let the print head cool for a few minutes before touching it. s ENERGY STAR ® Compliance As an ENERGY STAR® partner, EPSON has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and scanners in an effort to reduce air pollution caused by power generation. K 4 s Unpacking the Printer Besides the items shown in the illustration below, the printer box should include an EPSON printer software CD-ROM and a Notice Sheet. Check that everything has been included in the package. printer paper supports paper-feed knob power cord ribbon cartridge Note: Depending on your printer model, the power cord may be permanently attached to the printer. Also, the shape of the power cord plug varies depending on the country of purchase; be sure the plug you have is the right one for your location. c Caution: There are several models of the printer designed for different voltages, and it is not possible to adjust the printer for use with another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer. You must remove all protective materials packed around and inside your printer before you set it up and turn on the power. Follow the directions on the Notice Sheet (packed with the printer) to remove these materials. Save all packing and protective materials in case you need to ship the printer in the future. It should always be transported in its original packing materials. 5 English Choosing a place for the printer Follow the guidelines below when selecting a location for your printer. s Place the printer on a flat, stable surface. The printer will not operate properly if it is tilted or placed at an angle. s Place the printer where you can easily connect it to a network interface cable, if necessary. Leave adequate room around the printer for easy operation and maintenance. Avoid using or storing the printer in places subject to rapid changes in temperature and humidity. Keep it away from direct sunlight, strong light, heat sources, or excessive moisture or dust. Avoid places subject to shocks and vibrations. Place the printer near a wall outlet where you can easily unplug the power cord. Avoid electrical outlets controlled by wall switches or automatic timers. An interruption in power can erase information in the memory of your printer or computer. Also avoid outlets on the same circuit as large motors or other appliances that can cause voltage fluctuations. Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base units of cordless telephones. Use a grounded power outlet; do not use an adapter plug. s s s s s s s s If you plan to use a printer stand, follow these guidelines: Use a stand that supports at least 20 kg. Never use a stand that tilts the printer. The printer should always be kept level. Position your printer's power cord and interface cable so they do not interfere with paper feeding. If possible, secure the cables to a leg of the printer stand. s s 6 s Assembling the Printer This section provides you with information on how to get your printer up and running. See "Printer Parts" on the last page of this manual for the names of the individual printer parts. Installing the paper-feed knob The first step in assembling the printer is installing the paper-feed knob. Follow these steps to install the paper-feed knob: 1. Insert the knob into the hole on the printer's side and rotate it slowly until it slips onto the shaft. 2. Push firmly on the paper-feed knob until it fits against the printer case. Attaching the paper supports You should install the paper supports before you begin using the printer. Follow these steps to attach the paper supports onto the printer: 1. Pull the paper guide backward. Raise it up, and then push it firmly until it fits in place. 7 English 2. Hold one of the paper supports and push the tips into the notches on the edge guide. 3. Repeat step 2 for the other paper support. Installing or replacing the ribbon cartridge Before installing the ribbon cartridge, make sure that the printer is not plugged into an electrical outlet. Follow these steps to install or replace the ribbon cartridge: 1. Open the printer cover to the upright position, then pull it up to remove it. w 8 Warning: Never move the print head while the printer is turned on; this can damage the printer. Also, if you have just used the printer, let the print head cool for a few minutes before you touch it. 2. Slide the print head to the middle of the printer. 3. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack from the ribbon so it is easier to install. 9 English English 4. Insert the ribbon cartridge into the printer as shown; then press both sides of the cartridge firmly to fit the plastic hooks into the printer slots. 5. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon-tightening knob to help feed the ribbon into place; it should not be twisted or creased. 6. Slide the print head from side to side to make sure it moves smoothly. 7. Reinstall and close the printer cover. When printing becomes faint, you need to replace the ribbon cartridge. To remove the old ribbon cartridge, first move the print head to the center of the printer. Then remove the cartridge by lifting both ends and taking it out of the printer. 10 Plugging in the printer Follow these steps to plug in the printer: 1. Make sure the power switch on the printer is turned off. It is off when the N side of the switch is pressed down. 2. Check the label on the back of the printer to make sure the voltage required by the printer matches that of your electrical outlet. Caution: If the rated voltage on the printer and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord. 3. 4. If the power cord is not attached to the printer, connect it to the AC inlet on the printer. Plug the power cord into a properly grounded electrical outlet. c 11 English English s Running the Self Test Use the built-in self test function to check that the printer is working properly. You can run the test with either continuous paper or single sheets. The procedure below describes the test using single sheets, which is the easier way. Follow these steps to run the self test: 1. Make sure the printer is turned off. Also make sure that the paper-release lever is pushed back to the single-sheet position and the paper guide is in the upright position, as shown below. 2. While holding down the LF/FF button, turn on the printer. c Caution: You should use paper at least 210 mm wide to run the self test; otherwise, the print head prints directly on the platen. 12 3. Slide the left edge guide until it locks in place at the guide mark. Next, adjust the right edge guide to mat ...