User manual BLACKBERRY 7100X - QUICK START

BlackBerry 7100xTM Getting Started Guide Power button Notification LED Headset jack USB port Trackwheel Select or click an item Escape button Exit a screen Send key Make a phone call Symbol key Open the symbol list Alt key Type the alternate character on a key Next key Move through a list Convenience key Open a list of useful links Open a selected link End key End a phone call Backspace key Enter key Shift key Type a capital letter How do I navigate? Roll the trackwheel to move the cursor and highlight items on the screen. Click (press) the trackwheel to open the menu or select items. Press the Escape button to exit a screen, cancel an action, or go back one page in the browser. How do I type? To type using SureTypeTM technology, press each letter key only once until you have typed an entire word. The letters on the screen change automatically until a word is formed. To switch to the multi-tap input method, in a text field, hold the * key. Press a key once for the first letter and twice for the second letter. Tips Phone Open the phone screen or make a phone call End a call Turn mute on and off during a call Change the volume during a call Dial a letter in a phone number Press Press Press Roll the trackwheel Hold + Press the letter (once for the first letter, twice for the second letter, using the multi-tap method) Press Hold Hold the number > Type a phone number Press > Type the extension number Press twice Messages Compose from the messages list Reply to sender Reply to all Forward a message Go to the next message Press Press Press Press Press Go to the previous message Press View received messages View SMS messages View voice mail messages Page up in an open message Page down in an open message Press Press Press Press Press + + + Redial a number Call voice mail Assign speed dial to a number Type a phone number extension Turn speakerphone on or off during a call Browser Go back one page Exit the browser Press the Escape button Hold the Escape button Calendar* Go to the next day, week, or month Go to the previous day, week, or month Schedule an appointment Move the cursor horizontally in week view Move the cursor vertically in month view Press Press Press Hold + Roll the trackwheel Hold + Roll the trackwheel Go to the next page in the Press history Go to the previous page in Press the history Switch between normal and full-screen mode Page down Stop a web page from loading Go to a specific web page Press Press Press the Escape button Press *In the calendar options, set the Enable Quick Entry field to No to use these shortcuts in Day format. Note: The arrangement of letters on your handheld keypad might vary slightly from the depictions on this document. Navigating your handheld Lock the handheld/keyboard Unlock the handheld/keyboard Move the cursor Hold or Click Lock (set a password for added security) Press + or Double-click the trackwheel Roll the trackwheel or Press + Roll the trackwheel Press the Escape button Typing and editing Type using SureTypeTM technology Type the whole word. Press each letter key only once. Type using multi-tap input Press a key once for the first method letter. Press a key twice for the second letter. Move through the list that Press appears when you type Select an item from the list Press that appears when you type Capitalize a letter Insert a period Type the alternate character on a key Insert a symbol Hold the letter Press Press twice + the key Return to the previous screen Return to the Home screen Press Click an item Select multiple items Switch between applications Go to the top of a screen Go to the bottom of a screen Turn on/off the handheld Highlight the item > Click the trackwheel Hold + Roll the trackwheel Hold + Press the Escape button Press Press Hold the Power button Press + > Press a letter or Press again to see more symbols Hold a letter + Roll the trackwheel In a text field, hold Insert an accented character Switch between the multitap and SureType input methods Wireless network coverage To turn the wireless radio on or off, in Settings, click Turn Wireless On/Turn Wireless Off. Wireless coverage Emergency calls No wireless coverage Status indicators full battery power low battery power charging roaming Home Zone receiving data transmitting data service book waiting alarm set voice mail message TTY enabled Bluetooth® radio on Bluetooth connected Number lock on Shift mode on Alt mode on Multi-tap mode on Emergency calls SMS messages Phone Email and PIN messages Browser How do I... Make a phone call 1. On the Home screen, type a phone number. 2. Press the Send key. 3. To end the call, press the End key. Navigate the Home screen Click Applications to access help, tasks, memos, BrickBreaker, and other applications. Click Settings to access handheld options, and to turn the wireless radio on or off. Send an email message 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. In the messages list, click the trackwheel. Click Compose Email. Click [Use Once]. Click Email. In the email field, type an email address. Click the trackwheel. Click Continue. In the Subject field, type a subject. Press the Enter key. Type a message. Click the trackwheel. Click Send. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Set a password In Settings, click Options. Click Security. Set the Password field to Enabled. Set the security options. Click the trackwheel. Click Save. Type a password. Press the Enter key. Type the password again. Click the trackwheel. Add a contact 1. 2. 3. 4. 5. In the address book, click the trackwheel. Click New Address. Type the contact information. Click the trackwheel. Click Save. Tip: Type passwords using the multi-tap input method. Press a key once for the first letter and twice for the second letter. Fields Press the Space key to change the value in a field. Press the Alt key to view all the values that are available in the selected field. Menus Click the trackwheel to view the menu. On the menu, click standard actions such as New, View, Edit, Delete, Save, Options, and Help. Additional options might appear depending on the item you have selected. Contents Where can I find more information? On the handheld · On the menu, click Help to see help topics associated with the application that you are using. · On any Help screen, click the trackwheel. Click Index to see a list of additional help topics. In the BlackBerry Desktop Software Setting up your handheld Insert the SIM card Insert the battery Charge the battery Turn wireless on Set up email Setting up for email using BlackBerry Enterprise Server Use enterprise activation Use the BlackBerry Desktop Software Setting up for email using Internet Mail with BlackBerry Create an account Log in to your account Receive messages from other email accounts Set account options Synchronize your handheld data Frequently asked questions Internet Mail with BlackBerry Frequently asked questions 2 2 2 3 4 4 · On the Help menu, click Desktop Help Contents to view the Handheld User Guide or the BlackBerry Desktop Software Online Help. In your Internet Mail with BlackBerry account using a desktop browser · On the menu bar, click Help to view the 5 5 5 Internet Mail with BlackBerry Online Help. 7 7 8 8 9 9 11 12 ©2005 Research In Motion Limited. All Rights Reserved. Published in XXXXXX. PRINTSPEC-004. MAT-08831-001 Rev.002 1 Setting up your handheld Insert the SIM card Your SIM card contains important information about your wireless service. Your SIM card might be inserted already. Warning: Turn off your handheld before you insert or remove the SIM card. Do not scratch, bend, or expose the SIM card to static electricity or wet conditions. 1. Press the battery cover release button. 6. Slide the SIM card into the holder so that it lies flat below the guides on either side of the holder. Note: To remove the SIM card, hold the tab and slide the SIM card out of the holder. 2. 3. 4. 5. Slide off the battery cover. If the battery is inserted, remove it. Remove your SIM card from its packaging. Hold the SIM card with the metal contacts facing down so that the notches on the card align with the notches in the SIM card holder on your handheld. Insert the battery Warning: Use only the battery that Research In Motion specifies for use with your handheld. See the Safety and Product Infomation booklet that accompanied your handheld for more information on using the battery safely. 1. 2. 3. Press the battery cover release button. Slide off the battery cover. Insert the battery so that the connectors align. 2 Using the travel charger PUSH 4. 5. 4. Replace the battery cover. If the battery is charged, your handheld turns on and a dialog box appears. Click OK. Plug the power adapter into a power outlet. Charge the battery to full power. Using your computer To charge your handheld using the computer, the following system requirements must be met: 5. · · · · Intel®-compatible 486 or higher computer that is compliant with USB 1.1 or later Available USB port. If the port is part of a USB hub, the hub must be self powered. Windows®98, Windows ME, Windows 2000, or Windows XP BlackBerry Desktop Software or BlackBerry Handheld Manager must be installed to obtain the required USB driver on your computer. See "Setting up for email using BlackBerry Enterprise Server" on page 5 or "Setting up for email using Internet Mail with BlackBerry" on page 7 for more information. If the date and time are incorrect, see "How do I correct the date and time?" on page 11 for more information. Charge the battery Using the travel charger 1. Connect the smaller end of the USB cable to your handheld. 2. If your travel charger includes a removable USB cable, connect the larger end of the USB cable to the power adapter. Slide the appropriate attachment piece into the power adapter. Note: If you use Windows 98 (not Windows 98 Second Edition), you must download an update from http://www.microsoft.com/com/dcom/ dcom98/dcom1_3.asp for the USB driver to operate as expected. 1. 2. 3. Connect the smaller end of the USB cable to your handheld. Connect the larger end of the USB cable to an available USB port on your computer. Charge the battery to full power. 3. 3 Turn wireless on Your handheld connects to the wireless network using an internal radio. When your SIM card is inserted and the battery is charged, turn on the radio in a wireless coverage area. See the inside front cover of this guide for information on wireless coverage levels and the wireless radio. Set up email To begin sending and receiving email on your handheld, you must integrate with an account using one of the setup options listed in the following two sections of this guide. 4 Setting up for email using BlackBerry Enterprise Server Use this option if all of the following situations apply: Use enterprise activation If your handheld is enabled on a BlackBerry Enterprise Server version 4.0, and your system administrator has provided you with an enterprise activation password, you can integrate your handheld with your account over the wireless network. 1. 2. 3. 4. 5. Verify that your handheld wireless radio is on and that you are in a wireless coverage area. On your handheld, click Enterprise Activation. Type your corporate email address. Type the enterprise activation password provided by your system administrator. Click Activate. · You want to receive messages from your corporate Microsoft® Outlook®, IBM® Lotus Notes®, or Novell® GroupWise® email account. You subscribe to a service that supports account setup using a BlackBerry Enterprise ServerTM. A system administrator is managing a BlackBerry Enterprise Server within your company. A system administrator has confirmed that you are permitted to use the BlackBerry Enterprise Server. · · · To use this option, one of the following system requirements must be met: · Microsoft Outlook (Workgroup installation) with an account on a Microsoft® Exchange Server version 5.5 or later IBM Lotus Notes version 4.6 or later, with an account on an IBM Lotus® Domino® Server version 4.6 or later Novell GroupWise client version 6.5 Service Pack 4 with an account on a Novell GroupWise Server version 6.5 Service Pack 1 or later · Note: Your system administrator might request that you install the BlackBerry Handheld Manager program on your computer to reduce the amount of data that is transmitted over the wireless network when your handheld is connected to your computer. If you install the BlackBerry Handheld Manager program, you do not need to install the BlackBerry Desktop Software. · Use the BlackBerry Desktop Software If your system administrator does not provide you with an enterprise activation password, you can install the BlackBerry Desktop Software to integrate your handheld with your account. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD drive. Complete the on-screen instructions. Note: If your handheld is not enabled on a BlackBerry Enterprise Server, but you want to use a corporate Microsoft Outlook email account with your handheld, you can set up for email using the BlackBerry Desktop Redirector. See "What is the BlackBerry Desktop Redirector?" on page 12 for more information. 5 · Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your account integration option. · Select BlackBerry Enterprise Server as your message redirection option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Select Programs > BlackBerry > Desktop Manager. · When you are prompted to generate an encryption key, follow the on-screen instructions. 6 Setting up for email using Internet Mail with BlackBerry Use this option if one or more of the following situations apply: · To decline the legal terms and conditions and stop the setup process, click I Disagree. · · · You purchased your handheld in a store. You want to set up a new email account for your handheld. You want to set up an existing email account for your handheld. 6. · To accept the legal terms and conditions and continue the setup process, click I Agree. Type your account information. Note: To use this option, you must subscribe to a service that supports email setup using Internet Mail with BlackBerry. · User ID: Type a personal user ID for your account. This user ID will be your login name and the first part of your default handheld email address. Create an account You must create an account to begin using email on your handheld. The account that you create supplies the default email address for your handheld. 1. 2. Verify that your handheld wireless radio is on and that you are in a wireless coverage area. In the WAP Browser, click Go to , type the appropriate web address and then click OK: United Kingdom: www.o2email.co.uk Ireland: www.o2mail.ie. On the Sign In screen, click Create Your Account. Note: To follow a link in the browser, click the link. Click Get Link. 4. 5. Click Continue. Read the legal terms and conditions carefully. Perform one of the following actions: 7. 8. 9. · Friendly Name: Type the name that you want to appear in the From field of messages that you send. If you do not type a name, your default handheld email address appears in the From field. · Password: Type a personal login password. Passwords must contain between 4 and 16 characters. Passwords are case sensitive and cannot contain accented characters. · Re-enter Password: Retype your personal login password. Note: Write down your user ID and password and keep the information in a safe place. You must type this information every time that you log in to your Internet Mail with BlackBerry account. Click Submit. Click Done. Perform one of the following actions: 3. · To receive email on the handheld from other accounts, click Add Account. See "Receive messages from other email 7 accounts" on page 8 for more information. · To log in to your account without adding other email accounts, click Continue. Tip: If you have problems creating your account using your handheld, create your account using a desktop web browser. See "Set account options" on page 9 for more information. Note: Depending on your Internet service provider (ISP) or system administrator, you might not be able to add some types of accounts. 1. 2. Verify that your handheld wireless radio is on and that you are in a wireless coverage area. Log in to your Internet Mail with BlackBerryaccount. See "Log in to your account" on page 8 for more information. Click Add Account. Note: To follow a link in the browser, click the link. Click Get Link. 4. Type the information for the account that you want to add. Log in to your account Log in to your Internet Mail with BlackBerry account to manage settings and message options. 1. 2. Verify that your handheld wireless radio is on and that you are in a wireless coverage area. In the WAP Browser, click Go to , type the appropriate web address and then click OK: United Kingdom: www.o2email.co.uk Ireland: www.o2mail.ie. On the Sign In screen, type your account information. 3. · Email Address: Type the full email address of the account. · User Name: Type the login ID (for example, kateturner or domain1kateturner). · Password: Type the password. · Re-enter Password: Retype the password. 5. 6. Click Submit. Depending on the account that you add, you might be prompted to select an account type. Depending on the account type that you select, you might be prompted for the following information: 3. · User ID: Type the login name for your account. · Password: Type the password for your account. 4. Click Submit. Note: To follow a link in the browser, click the link. Click Get Link. 7. · Email Server: Type the messaging and collaboration server address for your Internet service provider (for example, mail.ispname.com). If you do not know the address, contact your Internet service provider. Receive messages from other email accounts Set up your Internet Mail with BlackBerry account to retrieve messages from an existing email account and deliver them to your handheld. Add up to ten different existing accounts. · Port Number: Type the appropriate port number. If you do not know the number, contact your Internet service provider. 8 · Outlook Web Access URL: Type the web address for your Microsoft Outlook account. · · Mailbox Name: Type the mailbox name for your Microsoft Outlook account. 1. Operating system: Microsoft® Windows® 95, Windows 98, Windows ME, Windows NT® (version 4), Windows 2000, Windows XP, or Mac OS® 9.0 or 10.0 In your desktop web browser, type the appropriate web address: United Kingdom: www.o2email.co.uk Ireland: www.o2mail.ie · iNotesTM URL: Type the web address for your IBM Lotus Notes account. · Leave messages on mail server: Clear this check box if you do not want to save messages that are sent to your handheld on the messaging server. Note: If you delete a message from your handheld, you cannot recover it. 2. 3. Log in to your account. Use this web site to set additional account options, which include · Utilize SSL: Enable Secure Sockets Layer encryption for retrieving messages from this account, if it is supported by your Internet service provider. Note: If you add a corporate Microsoft Outlook or IBM Lotus Notes email account, you might be prompted to install the BlackBerry Mail Connector application on your computer. Follow the on-screen instructions. See "What is the BlackBerry Mail Connector?" on page 12 for more information. 8. Click Submit. · reactivating your account · changing your password · creating an auto signature · setting options for sent messages · switching to a new handheld See the Internet Mail with BlackBerry Online Help for more information on setting these options. Synchronize your handheld data Install the BlackBerry Desktop Software to synchronize and back up handheld personal information management (PIM) data such as contacts and appointments, or to reconcile the status of messages. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD drive. Complete the on-screen instructions. Set account options Set additional account and message options by logging into your account using a desktop web browser. To access your account using a desktop browser, the following system requirements must be met: · Select BlackBerry Internet Service as your account integration option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Click Programs > BlackBerry > Desktop Manager. 9 · Internet browser: Microsoft® Internet Explorer version 5.01, 5.5, or 6.0 (or later) or Netscape® Communicator version 4.08 to 4.58 with JavaScriptTM enabled Note: Netscape Communicator version 6 (or later) is not supported. Note: See the BlackBerry Desktop Software Online Help for more information on PIM synchronization. 10 Frequently asked questions Why does my handheld not turn on? The power might be off. Press the Power button to turn the power on. The battery might not be charged. See "Charge the battery" on page 3 for more information. Remove and then reinsert the battery. Why does my handheld not charge? A connection might not be secure. Check that all cables and plugs are fully inserted into ports and power outlets. See "Charge the battery" on page 3 for more information. The battery might not be inserted properly. Reinsert the battery so that the connectors align. How do I correct the date and time? 1. 2. 3. 4. In the handheld options, click Date/Time. Set the date and time. Click the trackwheel. Click Save. Why can I not send or receive messages? Verify that the handheld wireless radio is on and that you are in a wireless coverage area. See the inside front cover of this guide for more information on the wireless radio and levels of wireless coverage. Verify that you have integrated your handheld with an email account. See "Set up email" on page 4 for more information. If you are using Internet Mail with BlackBerry, log in to your account using a desktop web browser. See "Set account options" on page 9 for more information. · Verify that your Internet Mail with BlackBerry account mailbox has not exceeded its size limit. Send a service book to reactivate your account. · How do I connect my handheld to the BlackBerry Desktop Software? If the desktop software is installed on your computer, your handheld should connect to the desktop software automatically when you connect your handheld to the computer. If your handheld does not connect, open the BlackBerry Desktop Software. 1. 2. 3. Click Options > Connection Settings. In the drop-down list, click the correct port. Click Connect. Why is there a book icon on the Home screen? A new service book is available on your handheld. Service books determine which services and features are available on your handheld. 1. 2. 3. In the handheld options, click Service Book. Click the service book beside the book icon. Click Accept. Why does the handheld screen turn off? When you do not use your handheld for a period of time, the screen turns off to conserve battery power. Roll the trackwheel or press any key to turn the screen on again. If the connection problems continue, close the BlackBerry Desktop Software and disconnect your handheld. Open the desktop software again and reconnect your handheld. Verify that all connections are secure. 11 What is the BlackBerry Desktop Redirector? If you use Microsoft Outlook (Workgroup installation) with an account on a Microsoft Exchange Server version 5.5 or later and your handheld is not enabled on a BlackBerry Enterprise Server, you can use the BlackBerry Desktop Redirector to set up for message service on your handheld. 1. 2. Insert the BlackBerry Desktop Software Installation CD into your CD drive. Complete the on-screen instructions. Contact your service provider for more information on availability and the fees that might be associated with email setup using both BlackBerry Enterprise Server and Internet Mail with BlackBerry. How do I reset my handheld? Only reset your handheld if the handheld does not respond for more than a few minutes, or if your system administrator or service provider has advised you to reset your handheld. To reset your handheld hardware and programs, remove and then reinsert the battery. · Select BlackBerry Enterprise Server or BlackBerry Desktop Redirector as your account integration option. · Select BlackBerry Desktop Redirector as your message redirection option. 3. 4. 5. Connect your handheld to your computer. On the Windows taskbar, click Start. Click Programs > BlackBerry > Desktop Manager. Internet Mail with BlackBerry Frequently asked questions What is the BlackBerry Mail Connector? The BlackBerry Mail Connector is a program that you might have to install on your local computer so that Internet Mail with BlackBerry can access your corporate Microsoft Outlook or IBM Lotus Notes account when the corporate messaging server is behind a firewall. The BlackBerry Mail Connector accesses and copies your messages that are on a mail server and sends those parts over a connection to Internet Mail with BlackBerry. The Internet Mail with BlackBerry email account setup process is designed to automatically detect whether the BlackBerry Mail Connector is required and to prompt you to install the application. Why can I not add a third-party email account? Verify that your third-party email account supports POP3 or IMAP4. Contact your Internet service provider for more information. · When you are prompted to generate an encryption key, follow the on-screen instructions. Your computer must be on and the BlackBerry Desktop Redirector must be running to send and receive messages on your handheld. Can I set up for email using both BlackBerry Enterprise Server and Internet Mail with BlackBerry? To set up using more than one service, complete the steps in "Setting up for email using BlackBerry Enterprise Server" on page 5 followed by the steps in "Setting up for email using Internet Mail with BlackBerry" on page 7. 12 How do I update my account information? 1. Log in to your Internet Mail with BlackBerry account. See "Log in to your account" on page 8 for more information. Click View/Modify. Note: To follow a link in the browser, click the link. Click Get Link. 3. 4. Edit your account information. Click Submit. How do I remove an account that I no longer want to access with my handheld? 1. Log in to your Internet Mail with BlackBerry account. See "Log in to your account" on page 8 for more information. Select a email address. Note: You cannot delete your default email account. 3. Click Delete. Note: To follow a link in the browser, click the link. Click Get Link. 4. Click Yes. 2. 2. I use multiple accounts. How do I set the email address that appears in the From field of messages that I send? 1. Log in to your Internet Mail with BlackBerry account. See "Log in to your account" on page 8 for more information. In the Send From Address option, click the here link. Note: To follow a link in the browser, click the link. Click Get Link. 3. On the Sent From Address screen, perform one of the following actions: How do I change the handheld that I want to use with my account? Your account is linked to your handheld. If you switch handhelds, update the handheld PIN associated with your account, or call your service provider to delete your account. 1. Use the new handheld to log in to your Internet Mail with BlackBerry account. See "Log in to your account" on page 8 for more information. Click Change handheld that works with the accounts listed above. Note: To follow a link in the browser, click the link. Click Get Link. 3. On the Change Handheld screen, verify that the new handheld information is correct. 2. · To use your default handheld account as your Sent From Address, select I want my Sent From Address to be my handheld email address. 2. · To use an address from one of your integrated accounts, select I want to choose one of the email accounts I have set up to be my Sent From Address. Click Submit. Select an account. · PIN: The personal information number (PIN) for your handheld. · To use another email address, select I want to customize my Sent From Address setting to use an email address that I'll enter. Click Submit. Type the email address. 4. Click Submit. 4. 5. · IMEI: The international mobile equipment identity (IMEI) number for your handheld. Note: To find your PIN and IMEI, in the handheld options, click Status. Click Submit. Click Done. 13 Why is my mailbox full? Your Internet Mail with BlackBerry account has a size limit. To avoid reaching the limit, delete items from your mailbox regularly or set up auto-aging rules for message deletion. How do I find more information on managing my account? 1. Log in to your Internet Mail with BlackBerry account using a desktop browser. See "Set account options" on page 9 for more information. See the Internet Mail with BlackBerry Online Help for information on managing your account by deleting messages. Customer support Support web site: United Kingdom: www.o2email.co.uk Ireland: www.o2mail.ie BlackBerry support web site: www.blackberry.com/support 14 ©2005 Research In Motion Limited. All Rights Reserved. The BlackBerry and RIM families of related marks, images, and symbols are the exclusive properties of, and trademarks of, Research In Motion Limited (RIM). All other brands and marks are the properties of their respective owners. IBM, Lotus, Domino, and Lotus Notes are trademarks of International Business Machines Corporation in the United States, other countries, or both. Novell and GroupWise are registered trademarks of Novell, Inc. in the United States and other countries. Intel is a registered trademark of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Outlook, and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Research In Motion Limited is under license. There are no warranties, express or implied, with respect to the contents of this document, and all information provided herein is provided "as is". In no event shall RIM or its affiliates be liable to any party for any direct, indirect, special, or consequential damages in connection with your use of this document, including, without limitation, loss of business revenue or earnings, lost data, damages caused by delays, lost profits, or a failure to realize expected savings, even if RIM was expressly advised of the possibility of such damages. RIM reserves the right to periodically change information that is contained in this document; however, RIM makes no commitment to provide any such changes in a timely manner or at all. Your handheld might vary from the depictions on this card. Published in XXXXX. PRINTSPEC-005 MAT-08830-001 rev.003 Model number: RAQ42GW