User manual SANYO S1 - QWEST

Phone User Guide S1 by SANYO® www.qwest.com Copyright © 2007 Qwest Communications International, Inc. All rights reserved. No reproduction in whole or in part without prior written approval. Qwest is a trademark of Qwest Communications International Inc. Sprint is a trademark of Sprint Nextel. SANYO is a registered trademark of SANYO Electric Co., Ltd. All other trademarks are the property of their respective owners. Table of Contents Welcome to Qwest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii Your Phone's Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . .1 1A. Setting Up Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Setting Up Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Setting Up Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Account Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Section 2: Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . .9 2A. Phone Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Viewing the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Features of Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Turning Your Phone On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Using Your Phone's Battery and Charger . . . . . . . . . . . . . . . . . . . . . . . . .17 Navigating Through Phone Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Displaying Your Phone Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Making and Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Entering Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 2B. Controlling Your Phone's Settings . . . . . . . . . . . . . . . . . . . .40 Sound Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Display Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Location Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Messaging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Airplane Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 TTY Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Phone Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 2C. Setting Your Phone's Security . . . . . . . . . . . . . . . . . . . . . . .65 Accessing the Security Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Using Your Phone's Lock Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Restricting Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Using Special Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Erasing Phone Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 Resetting the Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Resetting Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Resetting Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Resetting Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Security Features for Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Using the Parental Control Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 2D. Controlling Your Roaming Experience . . . . . . . . . . . . . . . . .76 Understanding Roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Setting Your Phone's Roam Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Using Call Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Using Data Guard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 2E. Managing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Call History Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Making a Call From Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Saving a Phone Number From Call History . . . . . . . . . . . . . . . . . . . . . . . .84 Prepending a Phone Number From Call History . . . . . . . . . . . . . . . . . . . .85 Erasing Call History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85 2F. Using Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Adding a New Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Assigning a Group Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Finding Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Editing a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 Contacts Entry Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91 Assigning Speed Dial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Erasing a Contacts Entry From the List . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Assigning an Image to a Contacts Entry . . . . . . . . . . . . . . . . . . . . . . . . . .93 Assigning a Ringer Type to an Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 Secret Contacts Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94 2G. Using the Phone's Calendar and Tools . . . . . . . . . . . . . . . . .95 Using Your Phone's Calendar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Using Your Phone's Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Personal Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 2H. Using Your Phone's Voice Services . . . . . . . . . . . . . . . . . .106 Using Voice-Activated Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Managing Voice Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Setting Up Screen Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 2I. Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Turning Bluetooth On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .116 Bluetooth Profiles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Pairing Bluetooth Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Using the Trusted Devices Options . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Sending Data via Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Section 3: Qwest Service Features . . . . . . . . . . . . . . . . . .123 3A. Qwest Service Features: The Basics . . . . . . . . . . . . . . . . .124 Using Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Using SMS Text Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 Making a Three-Way Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135 Using Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Responding to Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136 Using Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 3B. Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Data Services Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Getting Started With Data Services . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Accessing Messaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Downloading Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Exploring the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150 Section 4: Safety and Warranty Information . . . . . . . . . . .155 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . .156 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .157 Maintaining Safe Use of and Access to Your Phone . . . . . . . . . . . . . . . . .158 Caring for the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Radio Frequency (RF) Energy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .161 Owner's Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 Phone Guide Proprietary Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .164 4B. Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .165 Manufacturer's Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .169 Welcome to Qwest® This guide will familiarize you with wireless service and your new phone through simple, easy-to-follow instructions. It's all right here ­ from setting up your account passwords and voicemail to using the most advanced features of your new phone. Welcome and thank you for choosing Qwest®. i Introduction This Phone User Guide introduces you to wireless service and all the features of your new phone. It's divided into four sections: Section 1: Getting Started Section 2: Using Your Phone Section 3: Qwest® Service Features Section 4: Safety and Warranty Information Throughout this guide, you'll find tips that highlight special shortcuts and timely reminders to help you make the most of your new phone and service. The Table of Contents and Index will also help you quickly locate specific information. You'll get the most out of your phone if you read each section. However, if you'd like to get right to a specific feature, simply locate that section in the Table of Contents and go directly to that page. Follow the instructions in that section, and you'll be ready to use your phone in no time. WARNING Please refer to the Important Safety Information section on page 156 to learn about information that will help you safely use your phone. Failure to read and follow the Important Safety Information in this phone guide may result in serious bodily injury, death, or property damage. ii Your Phone's Menu The following table outlines your phone's list menu structure. For more information about using your phone's menus, see "Navigating Through Phone Menus" on page 20. 1: MISSED ALERTS 2: CALL HISTORY 1: OUTGOING 2: INCOMING 3: MISSED 4: RECENT CALLS 5: ERASE HISTORY 1: Outgoing 4: Recent Calls 2: Incoming 5: All 3: Missed 3: CONTACTS 1: FIND/ADD ENTRY 2: GROUP 3: SPEED DIAL #S 4: MY NAME CARD 5: SERVICES 1: Customer Service 4: Operator 2: Dir Assistance 3: Account Info 4: MESSAGING 1: SEND TEXT 2: TEXT 1: Inbox 4: Drafts 2: Sent Mail 3: Pending 3: PIC. MAIL iii 4: IM & EMAIL 5: CHAT & DATING 6: VOICEMAIL 1: Call Voicemail 4: Clear Count 2: Call:Speaker On 3: Details 7: SETTINGS 1: Notification 2: Preset Msgs 3: Text 5: MY CONTENT 1: GAMES 1: Get New 2: My Content Manager 2: RINGERS 1: Get New 2: My Content Manager 3: SCREENSAVERS 1: Get New 2: My Content Manager 4: APPLICATIONS 1: Get New 2: My Content Manager 5: IM & EMAIL 1: Get New 2: My Content Manager 6: WEB iv 7: TOOLS 1: VOICE SERVICES 1: Voice Memo 2: Screen Call 3: Voice Tag 2: BLUETOOTH 3: CALENDAR 4: ALARM CLOCK 5: CALCULATOR 6: STOPWATCH 7: WORLD CLOCK 8: UPDATE PHONE 9: PARENTAL CTRL 8: SETTINGS 1: SOUNDS 1: Ringer Type 1: Incoming Calls 4: Calendar/Alarm 2: Voicemail 3: Messaging 2: Volume 1: Ringer 4: Application 2: Advanced Ring. 5: StartUp/PwOff 3: Receiver 6: Key Beep 3: Vibrate Type 1: Incoming Calls 4: Calendar/Alarm 2: Voicemail 3: Messaging 4: Alerts 1: Service 4: Minute Beep 2: Voicemail 5: Signal Fade 3: Messaging 5: Others 1: Tone Length 4: Voice Prompt 2: Start-up Tone 5: Key Press Echo 3: Power-off Tone v 2: DISPLAY 1: Backlight 1: Main LCD 2: Key 2: PWRsave Mode 3: Greeting 4: Font Size 5: Background 6: Contrast 7: Animation 1: Standby 2: Outgoing Calls 3: Service Search 8: Incoming Calls 9: Match AreaCode 10: Screen Saver 11: Clock/Calendar 12: Main Menu 13: Return to Idle 14: Sleep Mode 3: DATA 1: Enable/Disable Data 2: Net Guard 3: Update Profile 4: LOCATION vi 5: BLUETOOTH 1: Enable/Disable 2: Visibility 3: Voice Priority 4: Device Name 5: Device Info 6: ROAMING 1: Set Mode 2: Call Guard 3: Data Guard 7: MESSAGING 1: Notification 2: Preset Msgs 3: Text 1: Send Callback# 2: Signature 3: Drafts Alert 8: SECURITY 1: Lock Phone 1: Unlocked 2: Lock Now 3: On Power-up 2: Erase/Reset 1: EraseContacts 4: Erase Msgs 7: DefaultSetting 2: Erase Content 5: Reset Browser 8: Reset Phone 3: Erase V. Memo 6: Reset Favorit. 3: Others 1: Change Lock 4: Lock Services 2: Limit Use 3: Special #s vii 9: OTHERS 1: Airplane Mode 2: Text Entry 1: Auto-Capital 4: Default Input 7: Add Word 2: My Words 5: Auto-Space 8: Help 3: Inpt Language 6: T9 Settings 3: Any Key Answer 4: Auto Answer 1: Hands-free 2: Speakerphone 5: Abbrev. Dial 1: Contacts Match 2: Prepend 3: Prepend# 6: Headset Mode 7: TTY 8: Navigation Keys (Default Settings) 1: Left Navigation (Web) 3: Up Navigation (Messaging) 2: Right Navigation (Calendar) 4: Down Navigation (My Content) 9: Auto KeyGuard 10: Set Time/Date 11: Language 1: English 2: Español 0: PHONE INFO 1: Phone#/UserID 2: Icon Glossary 3: Version 4: Advanced 9: KEY GUARD viii Section 1 Getting Started Section 1A Setting Up Service In This Section Setting Up Your Phone (page 3) Setting Up Your Voicemail (page 5) Account Passwords (page 6) Getting Help (page 7) Setting up service on your new phone is quick and easy. This section walks you through the necessary steps to set up and unlock your phone, set up your voicemail, establish passwords, and contact Qwest for assistance with your wireless service. 2 Section 1A: Setting Up Service Setting Up Your Phone 1. Install the battery (if necessary). Slide the battery release latch and then slide the battery cover and remove it from the back of the phone. Insert the battery into the opening, making sure the connectors align. Gently press down to secure the battery. Replace the battery cover and slide it until you hear a click. Then, slide the battery release latch. (See "Installing the Battery" on page 18 for the illustration.) Setting Up Service 2. Press and hold to turn the phone on. Your phone will turn on, search for wireless service, and enter standby mode. If your phone is locked, see "Unlocking Your Phone"on the next page for more information. Use your keypad to enter a phone number. Press . 3. Make your first call. Note Your phone's battery should have enough charge to turn on, find a signal, set up your voicemail, and make a call. You should fully charge your battery as soon as possible. See "Charging the Battery"on page 19 for details. Section 1A: Setting Up Service 3 Unlocking Your Phone Your phone should be unlocked when you purchase it or when it arrives. In the event it needs to be unlocked, follow these steps to unlock it. 1. Press and hold to turn the phone on. 2. Press Unlock (left softkey). Note To select a softkey, press the key directly below the softkey text that is displayed at the bottom left and bottom right of your phone's display screen. Softkey actions change according to the screen you're viewing and will not be displayed if there is no corresponding action available. 3. Enter your four-digit lock code. (For security purposes, the code is not visible as you type.) Tip If you can't recall your lock code, try using the last four digits of your wireless phone number. If this doesn't work, call Qwest Wireless® Repair at 1-888-879-0611. 4 Section 1A: Setting Up Service Setting Up Your Voicemail All unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off. Therefore, you will want to set up your voicemail and personal greeting as soon as you receive your phone. To set up your voicemail: Setting Up Service 1. From standby mode, press and hold 2. Follow the system prompts to: . Create your passcode. Record your name announcement. Record your greeting. Choose whether to activate One-Touch Message Access (a feature that lets you access messages simply by pressing and holding , bypassing the need for you to enter your passcode). Note Voicemail Passcode If you are concerned about unauthorized access to your voicemail account, Qwest recommends that you enable your voicemail passcode. (Do not activate One-Touch Message Access.) For more information about using your voicemail, see "Using Voicemail" on page 125. Section 1A: Setting Up Service 5 Account Passwords As a Qwest customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account Password If you are the account owner, you'll have an account password to sign on to www.qwest.com and to use when calling Qwest Wireless® Customer Service. Your default account password is the last four digits of your Social Security number. Voicemail Password You'll create your voicemail password (or passcode) when you set up your voicemail. See "Setting Up Your Voicemail" on page 5 for more information on your voicemail password. Data Services Password If your service plan includes data services, you can set up a data services password. This optional password may be used to authorize purchase of downloadable content and to protect personal information on multi-phone accounts. For more information, or to change your passwords, sign on to www.qwest.com or call Qwest Wireless® Repair at 1-888-879-0611. 6 Section 1A: Setting Up Service Getting Help Visit www.qwest.com You can go online to: Review coverage maps. Access your account information. Find information and accessories for your phone. And more. Setting Up Service Reaching Qwest Wireless Customer Service You can reach Qwest online or by phone: Sign on to your account at www.qwest.com. Call us toll-free at 1-888-879-0611. Directory Assistance Call Directory Assistance from your phone and you'll have access to a variety of services and information, including residential, business, and government listings. There is a per-call charge to use Directory Assistance, and you will be billed for airtime. To call Directory Assistance: Press . Operator Services Operator Services provides assistance when placing collect calls or when placing calls billed to a local telephone calling card or third party. To access Operator Services: Press . For more information or to see the latest in products and services, visit us online at www.qwest.com. Section 1A: Setting Up Service 7 8 Section 2 Using Your Phone Section 2A Phone Basics In This Section Your Phone (page 11) Viewing the Display Screen (page 13) Features of Your Phone (page 15) Turning Your Phone On and Off (page 16) Using Your Phone's Battery and Charger (page 17) Navigating Through Phone Menus (page 20) Displaying Your Phone Number (page 21) Making and Answering Calls (page 22) Entering Text (page 35) Your phone is packed with features that simplify your life and expand your ability to stay connected to the people and information that are important to you. This section will guide you through the basic functions and calling features of your phone. 10 Section 2A: Phone Basics Your Phone 1. Earpiece 2. Main LCD (display) 3. Navigation Key 4. Left Softkey 5. MENU/OK Key 6. TALK Key 7. Keypad 8. Microphone 9. Internal Antenna 16. Side VOICE MEMO Key 17. Side Volume Key Phone Basics 18. Side SPEAKER Key 19. Speaker 15. LED Indicator 14. Right Softkey 13. END/POWER Key 12. BACK Key 11. Charger Jack 10. Headset Jack Key Functions 1. Earpiece lets you hear the caller and automated prompts. 2. Main LCD (display) displays all the information needed to operate your phone, such as the call status, the Contacts list, the date and time, and the signal and battery strength. 3. Navigation Key allows you to scroll through menus quickly and easily. This key can also be reassigned to create customized shortcuts. 4. Left Softkey lets you select softkey actions or menu items corresponding to the bottom left line on the Main LCD. 5. MENU/OK Key lets you access the phone's menus and select the highlighted choice when navigating through a menu. 6. TALK Key allows you to place or receive calls, answer Call Waiting, use Three-Way Calling, or activate Voice Dial. Section 2A: Phone Basics 11 7. Keypad lets you enter numbers, letters, and characters, and navigate within menus. Press and hold keys 2­9 for speed dialing. 8. Microphone allows other callers to hear you clearly when you are speaking to them. 9. Internal Antenna facilitates reception and transmission. To maximize call performance, do not obstruct the internal antenna area. (See page 22.) 10. Headset Jack allows you to plug in an optional headset for convenient, hands-free conversations (for monaural headset only). CAUTION! Inserting an incorrect accessory into the headset jack may damage the phone. 11. Charger Jack connects the phone to the phone charger (included) or an optional USB Cable. 12. BACK Key deletes characters from the display in text entry mode. When in a menu, pressing the Back key returns you to the previous menu. 13. END/POWER Key lets you turn the phone on or off, end a call, or return to standby mode. While in the main menu, it returns the phone to standby mode and cancels your input. When you receive an incoming call, press to enter silent mode and mute the ringer. 14. Right Softkey lets you select softkey actions or menu items corresponding to the bottom right line on the Main LCD. 15. LED Indicator shows your phone's connection status at a glance. 16. Side VOICE MEMO Key allows you to access the Voice Memo menu. (See "Managing Voice Memos" on page 109.) 17. Side Volume Key allows you to adjust the ringer volume in standby mode or adjust the voice volume during a call. The side volume key can also be used to scroll up or down to navigate through the different menu options. 18. Side SPEAKER Key lets you place or receive calls in speakerphone mode. 19. Speaker lets you hear the different ringers and sounds. You can also hear the caller's voice in speakerphone mode. 12 Section 2A: Phone Basics Viewing the Display Screen Your phone's display screen provides a wealth of information about your phone's status and options. This list identifies the symbols you'll see on your phone's display screen: Phone Basics Tip To view a list of your phone's icons and descriptions, from the main menu select Settings > Phone Info > Icon Glossary. indicates your current signal strength. The more lines you have, the stronger your signal. indicates your phone cannot find a signal. indicates a call is on hold. indicates a call is in progress. indicates data service access is active. indicates data service access is dormant. indicates data service access is disabled. indicates you are "roaming" off the home network. indicates you have missed voice calls. indicates you have scheduled events or call alarms. indicates you have alarm clock notifications. indicates you have new SMS Text messages. indicates you have new voicemail messages. indicates you have new picture messages. indicates you have urgent messages. indicates you have missed calls and alert notifications, such as scheduled events, call alarms, or alarm clock. indicates the Bluetooth feature is enabled (blue icon). Section 2A: Phone Basics 13 indicates the handset is discoverable by another Bluetooth device. indicates the handset is connected to a Bluetooth device (green icon). indicates the handset is communicating with a Bluetooth device. indicates access to a secure site. indicates battery charge level (icon shown is full). The more black you see, the more power you have left (icon is animated while charging). indicates your battery is charging in "Power Off" state. indicates volume level (1 to 8) with vibrate is set. indicates 1-beep feature is set. indicates 1-beep and vibrate feature are set. indicates all ringer settings are off. indicates all ringer settings are off and the vibrate feature is set. indicates all the sound settings except Application Volume are off, and the vibrate feature is set. indicates all the sound settings are off. indicates the Location feature of your phone is enabled. indicates the Location feature of your phone is disabled. indicates you have a new voice message when Screen Call is activated. indicates the Screen Call Auto setting is on. indicates your phone is in TTY mode. indicates the alarm clock setting is on. indicates the speakerphone mode is set to on. indicates a call is in progress using the Bluetooth device. 14 Section 2A: Phone Basics indicates the Car Kit device is set to on. indicates the wired Headset device is set to on. Note Display indicators help you manage your roaming charges by letting you know when you're off the home network. (For more information, see Section 2D: Controlling Your Roaming Experience on page 76.) Phone Basics Features of Your Phone Congratulations on the purchase of your phone. The S1 by SANYO is lightweight, easy-to-use, and reliable, and it also offers many significant features and service options. The following list previews some of those features and provides page numbers where you can find out more: Digital dual-band capability allows you to make and receive calls while on the home network and to roam on other 1900 and 800 MHz digital networks where roaming agreements have been implemented (page 76). Data services provide access to the wireless Internet in digital mode (page 138). Email (page 145) and SMS Text Messaging (page 132) provide quick and convenient messaging capabilities. Games, ringers, screen savers, and other applications can be downloaded to make your phone as unique as you are (page 148). Additional charges may apply. Your Contacts list allows you to store up to 200 entries, with up to seven phone numbers per entry (page 87). The built-in Calendar offers several personal information management features to help you manage your busy lifestyle (page 96). Your phone is equipped with a Location feature for use in connection with location-based services (page 53). Section 2A: Phone Basics 15 T9 Text Input lets you quickly type messages with one keypress per letter (page 36). Speed dial lets you dial phone numbers stored in your Contacts directory with one keypress (page 92). The built-in Bluetooth technology allows you to connect wirelessly to a number of Bluetooth devices to share information more easily than ever before (page 114). Turning Your Phone On and Off Turning Your Phone On To turn your phone on: Press and hold . Once your phone is on, it may display "Looking for service...," which indicates that your phone is searching for a signal. When your phone finds a signal, it automatically enters standby mode ­ the phone's idle state. At this point, you are ready to begin making and receiving calls. If your phone is unable to find a signal after 15 minutes of searching, a Power Save feature is automatically activated. When a signal is found, your phone automatically returns to standby mode. In Power Save mode, your phone searches for a signal periodically without your intervention. You can also initiate a search for service by pressing any key (when your phone is turned on). Tip The Power Save feature helps to conserve your battery power when you are in an area where there is no signal. 16 Section 2A: Phone Basics Turning Your Phone Off To turn your phone off: Press and hold for two seconds until you see the powering down animation on the display screen. Phone Basics Your screen remains blank while your phone is off (unless the battery is charging). Using Your Phone's Battery and Charger WARNING Use only Qwest-approved or manufacturer-approved batteries and chargers with your phone. The failure to use a Qwestapproved or manufacturer-approved battery and charger may increase the risk that your phone will overheat, catch fire, or explode, resulting in serious bodily injury, death, or property damage. Battery Capacity Your phone is equipped with a Lithium Ion (Li-Ion) battery that can be recharged before it is fully drained. The battery provides up to 3.5 hours of continuous digital talk time. When there are approximately five minutes of talk time left, the phone sounds an audible alert and then powers down. Note Long backlight settings, searching for service, vibrate mode, browser use, and other variables may reduce the battery's talk and standby times. Be sure to watch your phone's battery level indicator and charge the battery before it runs out of power. Tip Section 2A: Phone Basics 17 Installing the Battery To install the Li-Ion battery: 1. Insert the battery into the opening on the back of the phone (1) and gently press down (2). 2. Place the battery cover into the position as indicated in the diagram (3), and slide it until you hear it snap into place. Then, slide the battery release latch. 1 2 3 Removing the Battery WARNING Do not handle a damaged or leaking Li-Ion battery as you can be burned. To remove your battery: 1. Make sure the power is off so that you don't lose any stored numbers or messages. Slide the battery release latch (1), and then slide the battery cover and remove it (2). 2. Use your thumbnail to lift and then remove the battery as indicated in the diagram (3). 3 2 1 18 Section 2A: Phone Basics Charging the Battery Your phone's Li-Ion battery is rechargeable and should be charged as soon as possible so you can begin using your phone. Keeping track of your battery's charge is important. If your battery level becomes too low, your phone automatically turns off, and you will lose all the information you were just working on. For a quick check of your phone's battery level, glance at the battery charge indicator located in the upperright corner of your phone's display screen. If the battery charge is getting too low, the battery icon ( ) appears and the phone displays a warning message. Always use a Qwest-approved or manufacturer-approved desktop charger, travel charger, or vehicle power adapter to charge your battery. WARNING Using the wrong battery charger could cause damage to your phone and void the warranty. Phone Basics Using the Phone Charger To use the phone charger provided with your phone: 1. Plug the phone charger into a wall outlet. 2. Open the cover of the charger jack located on the side of your phone. 3. Plug the other end of the phone charger into the charger jack. With the Qwest-approved Li-Ion battery, you can recharge the battery before it becomes completely run down. Section 2A: Phone Basics 19 Navigating Through Phone Menus The navigation key on your phone allows you to scroll through menus quickly and easily. The scroll bar to the right of the menu keeps track of your position in the menu at all times. To scroll through a menu, press the navigation key up or down. If you are in a first-level menu (after selecting an item in the main menu), you may also navigate to the previous or next first-level menu by pressing the navigation key left or right. For a diagram of your phone's menu, please see "Your Phone's Menu" on page iii. Selecting Menu Items As you navigate through the menu, menu options are highlighted. In the List View, select any numbered option by simply pressing the corresponding number on the phone's keypad. You may also select any item by highlighting it and pressing . For example, if you want to view your last incoming call: 1. Press to access the main menu. or by . 2. Select Call History (when in List View) by pressing highlighting it and pressing 3. Select Incoming by pressing Note or by highlighting it and pressing . (If you have received any calls, they are displayed on the screen.) For the purposes of this guide, the above steps condense into "Press MENU > Call History > Incoming." 20 Section 2A: Phone Basics Backing Up Within a Menu To go to the previous menu: Press . To return to standby mode: Phone Basics Press . Displaying Your Phone Number Just in case you forget your phone number, your phone can remind you. To display your phone number: Press > Settings > Phone Info > Phone#/UserID. (Your phone number and other information about your phone and account will be displayed.) Tip You can also display your phone number through the Contacts menu. Press MENU > Contacts > My Name Card. To send your contact information using Bluetooth, press Options (right softkey) > Send Contact. To select menu options (such as Settings, above), highlight the option and press MENU. (If the menu options are numbered, you may also select an option simply by pressing the corresponding number key.) Note Section 2A: Phone Basics 21 Making and Answering Calls Holding Your Phone To maximize performance, do not obstruct the bottom portion of your phone where the internal antenna is located while using the phone. Correct Incorrect Internal Antenna Making Calls Placing a call from your phone is as easy as making a call from any landline phone. Just enter the number, press , and you're on your way to clear calls. To make a call using your keypad: 1. Make sure your phone is on. 2. Enter a phone number from standby mode. (If you make a mistake while dialing, press to erase one digit at a time. Press and hold to erase the entire number.) 3. Press 4. Press . (To make a call when you are roaming and Call Guard is enabled, see "Using Call Guard" on page 79.) when you are finished. 22 Section 2A: Phone Basics Tips To redial your most recent call (outgoing, incoming, or missed), press TALK twice. When making calls off the home network, always dial using 11 digits (1 + area code + phone number). You can also place calls from your phone by using speed dial numbers (page 34), using your Contacts (page 33), using your Call History listings (page 84), and by using Voice-Activated Dialing (page 107). Note To use a Voice Dial, you must have stored Voice Dial entries. (See "Programming Voice Dial Tags" on page 108.) Phone Basics Section 2A: Phone Basics 23 Dialing Options When you enter numbers in standby mode, press Options (right softkey) to display the following dialing options. To initiate an option, highlight it and press . Abbrev. Dial to dial the phone number in your Contacts list that ends with the digits you entered. (See "Setting Abbreviated Dialing" on page 63.) Call to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send an SMS Text message (page 132). Save Phone# to save the phone number in your Contacts list. (See "Saving a Phone Number" on page 31.) Find to display Contacts list entries that end with the digits you entered. (See "Finding a Phone Number" on page 32.) Hard Pause (P) to insert a hard pause. (See "Dialing and Saving Phone Numbers With Pauses" on page 32.) 2-Sec. Pause (T) to insert a two-second pause. (See "Dialing and Saving Phone Numbers With Pauses" on page 32.) Hyphen to insert a hyphen. (Hyphens are generally for visual appeal only; they are not necessary when entering numbers.) Tip To speed dial a phone number, press and hold the appropriate speed dial key (locations 2-9). See "Assigning Speed Dial Numbers" on page 92. 24 Section 2A: Phone Basics Answering Calls 1. Make sure your phone is on. (If your phone is off, incoming calls go to voicemail.) 2. Press to answer an incoming call. (Depending on your phone's settings, you may also answer incoming calls by pressing any number key. See "Setting Any Key Answer" on page 62 for more information.) Phone Basics Your phone notifies you of incoming calls in the following ways: The phone rings or vibrates. The indicator light flashes. The backlight illuminates. The screen displays an incoming call message. If the incoming call is from a number stored in your Contacts, the entry's name is displayed. The caller's phone number may also be displayed, if available. When receiving a call, the following options are also displayed by pressing Options (right softkey). To select an option, highlight it and press . Call Guard to answer the call when you are in roaming mode. (See "Using Call Guard" on page 79.) Answer or Answer:Speaker to answer the call. Select Audio to switch the call to your desired device (if available). Answer on Hold to put the call on hold. Screen Call to answer the call by using a prerecorded announcement. (See "Setting Up Screen Call" on page 111.) Quiet Ringer to mute the ringer (if available). Section 2A: Phone Basics 25 Answering a Roam Call With Call Guard Enabled Call Guard is an option that helps you manage your roaming charges when making or receiving calls while outside the home network. Please see Section 2D: Controlling Your Roaming Experience on page 76 for more information about roaming. To answer a call when you are roaming and Call Guard is enabled: 1. Press 2. Press Note . to proceed while the pop-up message is displayed. When your phone is off, incoming calls go directly to voicemail. Ending a Call To disconnect a call when you are finished: Press . Changing the Ringer Volume To change the ringer volume, use the side volume key when the phone is in standby mode. Note To change the ringer volume from the main menu, see "Adjusting the Phone's Volume Settings" on page 44. Adjusting Volume During a Conversation When you need to adjust the receiver volume during a conversation, use the side volume key, or press the navigation key up or down while a call is in progress. 26 Section 2A: Phone Basics Missed Call Notification When an incoming call is not answered, the Missed Call log is displayed on your screen. To call the Missed Call entry from the notification screen: Phone Basics Press Call (left softkey). To display a Missed Call entry from standby mode: 1. Press > Missed Alerts. . 2. Highlight the entry you wish to view and press Calling Emergency Numbers You can place calls to 911 (dial is locked or your account is restricted. Note ), even if your phone When you place an emergency call, your phone automatically enters Emergency mode. During an emergency call, press Options (right softkey) to display your options. Select an option and press . Speaker On to activate speakerphone mode. (If you are already in speakerphone mode, Speaker Off will be displayed.) Unlock Phone to unlock your phone (appears only if the phone is locked). Close Menu to close the pop-up menu (appears only if the phone is unlocked). Tip Press My Phone (left softkey) to display your phone number during an emergency call. Section 2A: Phone Basics 27 To exit Emergency mode: 1. Press to end a 911 call. . 2. Press Options (right softkey) to display the options menu. 3. Highlight Exit Emergency and press Note When you are in Emergency mode, you can exit only from the options menu. To select Emergency mode options: 1. Press to end a 911 call. 2. Press Options (right softkey). Call 911 to call 911. Call 911:Spkr. to call 911 in speakerphone mode. Exit Emergency to exit Emergency mode. 3. Highlight an option and press . Enhanced 911 (E911) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E911 emergency location services where available. When you place an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. IMPORTANT Always report your location to the 911 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs) may not be equipped to receive GPS location information from your phone. 28 Section 2A: Phone Basics In-Call Options Pressing Options (right softkey) during a call displays a list of features you may use during the call. To select an option, press the corresponding keypad number or highlight the option and press . The following options are available through the Options menu: Flash to answer an incoming Call Waiting call or to connect a third party during Three-Way Calling. Mute or Unmute to mute or reactivate your phone's microphone. Transfer Audio to switch the call to an external device (if applicable). Speaker On or Speaker Off routes the phone's audio through the speaker or through the earpiece. Select Speaker On to route the phone's audio through the speaker. (You can adjust the speaker volume using the side volume key.) Select Speaker Off to use the phone's earpiece. WARNING Because of higher volume levels, do not place the phone near your ear during speakerphone use. Phone Basics Three-Way Call to call a third party. Missed Alerts to display missed notifications. Call History to access the Call History menu. Contacts to access the Contacts menu. Messaging to access the Messaging menu. Tools to access the Tools menu. Settings to access the Settings menu. Tip During a call, the left softkey functions as the Mute key. Press the left softkey to mute the phone's microphone for privacy. Press it again to unmute the phone. Section 2A: Phone Basics 29 End-of-Call Options To display the following options, press Options (right softkey) within 10 seconds after disconnecting a call. To select an option, highlight it and press . Call Again to dial the phone number. Call:Speaker On to dial the phone number in speakerphone mode. Send Text to send a Text message. Save Phone# to save the phone number in your Contacts list. Show Contact is displayed when the number is already in your Contacts list. Note The End-of-Call options are not displayed for calls identified as No Caller ID or Restricted. 30 Section 2A: Phone Basics Saving a Phone Number Your phone can store up to 200 Contacts entries. Contacts can store up to a total of 500 phone numbers, and each Contacts entry's name can contain up to 32 characters. Your phone automatically sorts the Contacts entries alphabetically. (For more information, see Section 2F: Using Contacts on page 86.) To save a number from standby mode: Phone Basics 1. Enter a phone number and press Options (right softkey) > Save Phone#. 2. Select New Name to create a new Contacts entry for the number or From Contacts to save the number to an existing entry. (This step is not necessary on the very first entry in your Contacts.) 3. Select a label and press . . 4. Enter a name for the new entry using the keypad and press ­ or ­ Search for an existing contact name and press number. to save the new 5. Press Save (left softkey) to save the entry. 6. Press Done (left softkey) to return to standby mode. Section 2A: Phone Basics 31 Finding a Phone Number You can search Contacts entries for phone numbers that contain a specific string of numbers. To find a phone number: 1. Enter the last four or more digits of the number in standby mode. (The more numbers you enter, the more specific the search becomes.) 2. Press Options (right softkey) > Find. (The Contacts entry matching the entered numbers will be displayed.) 3. To display the Contacts entry that contains the phone number you entered, highlight the entry and press To dial the number, press . . Dialing and Saving Phone Numbers With Pauses You can dial or save phone numbers with pauses for use with automated systems, such as voicemail or credit card billing numbers. There are two types of pauses available on your phone: Hard Pause sends the next set of numbers when you press . 2-Sec. Pause automatically sends the next set of numbers after two seconds. Note You can have multiple pauses in a phone number and combine twosecond and hard pauses. 32 Section 2A: Phone Basics To dial or save phone numbers with pauses: 1. Enter the phone number. 2. Press Options (right softkey) and select either Hard Pause or 2-Sec. Pause. (Hard pauses are displayed as a "P" and two-second pauses as a "T.") Phone Basics 3. Enter additional numbers. 4. Press ­ or ­ Press Options (right softkey) > Save Phone# to save the number in your Contacts. Note When dialing a number with a hard pause, press TALK to send the next set of numbers. to dial the number. Dialing From the Contacts List To dial directly from a Contacts entry: 1. Press Shortcut > Contacts > Find/Add Entry. From the standby mode, press Contacts (right softkey) to display the Contacts list. 2. Highlight the entry you want to call and press default phone number. ­ or ­ to dial the entry's To dial another number from the entry, highlight the name and press , and then highlight the number you wish to call and press .