FS-C5016N Color Page Printer FS-C5016N Quick Reference Guide Notice NO LIABILITY IS ASSUMED FOR ANY DAMAGE CAUSED BY IMPROPER INSTALLATION OF THE PRODUCT. SOFTWARE USED WITH THIS PRINTER MUST SUPPORT THE PRINTER'S NATIVE MODE OR ONE OF ITS EMULATION MODES. The information in this manual is subject to change without notification. Additional pages may be inserted in future editions. The user is asked to excuse any technical inaccuracies or typographical errors in the present edition. No responsibility is assumed if accidents occur while the user is following the instructions in this manual. No responsibility is assumed for defects in the printer's firmware (contents of its readonly memory). This manual, any copyrightable subject matter sold or provided with or in connection with the sale of the page printer, are protected by copyright. All rights are reserved. Copying or other reproduction of all or part of this manual, any copyrightable subject matter without the prior written consent of Kyocera Mita Corporation is prohibited. Any copies made of all or part of this manual, any copyrightable subject must contain the same copyright notice as the material from which the copying is done. ©2003 KYOCERA MITA CORPORATION. All rights reserved. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. FS-C5016N Quick Reference Guide Contents Guide to the information about the printer .................................3 Understanding the Error Messages ...........................................4 Loading Paper .........................................................................14 Clearing Paper Jams ...............................................................22 Jam at the Paper Cassette .........................................23 Jam at the Paper Transfer Unit ...................................23 Jam at the Rear Cover ................................................25 Jam at the MP Tray .....................................................26 Toner Container Replacement ................................................27 Replacing the Toner Container ...................................28 Replacing the Waste Toner Box .................................32 Cleaning the Printer .................................................................35 Cleaning the Main Charger Unit ..................................35 Cleaning the Paper Transfer Unit ...............................40 2 Guide to the information about the printer The following documentation and CD-ROM are supplied: Installation Guide This guide provides information on installing the printer before starting to use. Quick Reference This guide provides common information Guide (This booklet) about the printer such as loading paper, understanding messages, etc. Operation Guide This guide is supplied as an online manual (PDF) in the CD-ROM. This guide fully details the information on the printer features, hardware, troubleshooting, printer driver handling, etc. This guide is supplied as an online manual (PDF) in the CD-ROM. This guide explains how to install and configure the printer driver. KX Printer Drivers Operation Guide Software and Docu- These CDs include the printer software for ment CD-ROMs Kyocera Mita printers such as printer drivers, network printer monitors, and various software utilities. Also, these CDs include the Operation Guides and other documents. Web site The latest versions of printer drivers and utilities are available for downloading at: http://www.kyoceramita.com/download/ 3 Understanding the Error Messages These messages appear on the printer's message display when the printer needs the operator's attention. For more details, refer to chapter 4 of the Operation Guide. Message Add paper MPTray Corrective Action The paper has run out in the paper source displayed. Supply paper according to the paper source (paper cassettes, MP tray, optional paper feeders, or optional envelope feeder). This message is displayed alternately with messages indicating the printer status, such as, Ready, Please wait, Processing, Waiting, and Form Feed Time Out. If the number of copies to print is 2 or more, only the Add paper message is displayed. Call service F###: Call service ####:0123456 F### represents a controller error (#=0, 1, 2, ...). Call a service. The printer does not operate when this message is displayed. #### represents a mechanical error (#=0, 1, 2, ...). Call a service. The printer does not operate when this message is displayed. The total number of pages printed is also indicated, e.g. 0123456. This message means an error in data communications between the printer controller and the operator panel. Call a service. The corresponding paper cassette is not installed. Install the cassette. The cassette number can be 1 (topmost) to 4 (bottom). Call service Person F0 Cassette # not loaded 4 Message Check waste toner box Corrective Action This message warns following two cases. Install the new waste toner box. · The waste toner box is not installed. · The waste toner box is almost full. Please clean the inside of the printer. See Cleaning the Printer on page 35. This message will be displayed when replacing the toner container after the message Replace toner C, M, Y, K is displayed. After cleaning the inside of the printer, press the GO key and the printer will be ready for printing. If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. For details on Auto Continue, refer to chapter 3 of the Operation Guide. Clean printer Press GO Close duplexer rear unit Close duplexer top cover Close paper transfer unit Close left cover Close rear cover The rear unit of the optional duplexer is open. Close the duplexer rear unit. The top cover of the optional duplexer is open. Close the duplexer top cover. The paper transfer unit is open. Close the paper transfer unit. The left cover of the printer is open. Close the printer left cover. The rear cover of the printer is open. Close the printer rear cover. 5 Message Close top cover Duplex disabled Press GO Corrective Action The top cover of the printer is open. Close the printer top cover. You attempted to print with a paper size and paper type that cannot be used for duplex printing. Press the GO key to print onto one-side of the paper only. The face-down tray has become full (approx. 250 pages). You must remove all printed pages from the face-down tray. When the printer detects that the facedown tray is empty again, the printer will continues printing into the face-down tray. You have attempted to print a job that is not contained in the specified virtual mailbox, or the specified virtual mailbox is not found. If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. For details on Auto Continue, refer to chapter 3 of the Operation Guide. Face-down tray paper full File not found Press GO Format error Hard disk The hard disk installed in the printer is not formatted, and therefore cannot be read or written. To format the hard disk, follow the procedure in the Installation Guide of the hard disk. The memory card inserted in the printer is not formatted, and therefore cannot be read or written. To format a memory card, follow the procedure in chapter 3 of the Operation Guide. Format error Memory card 6 Message Hard disk err ## Press GO Corrective Action A hard disk error has occurred. Look at the error code given in place of ## and refer to chapter 4 of the Operation Guide. To ignore the hard disk error, press the GO key. This message is displayed when you attempt to use the printer's operator panel to change the environmental settings on the interface from which data are presently being received. The user ID entered for a private job, or a stored job is not correct. Check the user ID that you specified on the printer driver. You have inserted the wrong memory card when the Insert again message was displayed. Remove the wrong memory card from the printer's memory card slot and insert the correct memory card. The printer again reads it from the beginning of the data. Replace Maintenance Kit which is displayed on the message display. Replacement of the maintenance kit is necessary at every 200,000 images of printing and requires professional servicing. Contact your Kyocera Mita dealer. I/F occupied ID error Insert the same memory card Install MK 7 Message KPDL error ## Press GO Corrective Action Current print processing cannot continue because of occurrence of KPDL error which is categorized by ##. To print out an error report, display > Print KPDL err(s) from the menu system, and select On. Press the GO key to resume printing. You can abandon printing by the CANCEL key. If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. For details on Auto Continue, refer to chapter 3 of the Operation Guide. Load Cassette # (A4)/(PLAIN) The paper cassette matching the paper size and paper type of the print job is empty. Load paper into the paper cassette indicated by #. Press the GO key to resume printing. If you want to print from a different paper source, press the or key to display Use alternative and you can change the source for paper feeding. After selecting a paper source and pressing the MENU key, Paper Handling > appears. By pressing the key, the paper type settings menu appears. After setting the correct paper type, press the ENTER key and printing starts. For details, see chapter 3 of the Operation Guide. 8 Message Load EF (A5)/(PLAIN) Corrective Action There is no paper cassette installed in the printer that matches the paper size and paper type of the print job. Set paper in the envelope feeder. Press the GO key to resume printing. (Note that feeding the paper having a paper size which does not match the current paper size from the envelope feeder can cause paper jam.) If you want to print from a different paper source, press the or key to display Use alternative and you can change the source for paper feeding. After selecting a paper source and pressing the MENU key, Paper Handling > appears. By pressing the key, the paper type settings menu appears. After setting the correct paper type, press the ENTER key and printing starts. For details, see chapter 3 of the Operation Guide. 9 Message Load MP Tray (A4)/(PLAIN) Corrective Action There is no paper cassette installed in the printer that matches the paper size and paper type of the print job. Set paper in the MP tray. Press the GO key to resume printing. (Note that feeding the paper having a paper size which does not match the current paper size from the MP tray can cause paper jam.) If you want to print from a different paper source, press the or key to display Use alternative and you can change the source for paper feeding. After selecting a paper source and pressing the MENU key, Paper Handling > appears. By pressing the key, the paper type settings menu appears. After setting the correct paper type, press the ENTER key and printing starts. For details, see chapter 3 of the Operation Guide. Memory card err Insert again The memory card is accidentally removed from the printer's memory card slot during reading. If you continue reading the memory card, insert the same memory card into the slot again. The printer again reads it from the beginning of the data. Also see Insert the same memory card. 10 Message Memory overflow Press GO Corrective Action The total amount of data received by the printer exceeds the printer's internal memory. Try adding more memory. Press the GO key to resume printing. You can abandon printing by the CANCEL key. If Auto Continue is set to On, printing will be automatically resumed after a preset period of time. For details on Auto Continue, refer to chapter 3 of the Operation Guide. MemoryCard err## A memory card error has occurred. Look at the error code given in place of ## and Press GO refer to chapter 4 of the Operation Guide. To ignore the memory card error, press the GO key. Missing duplex drawer The duplex drawer is either not installed or incorrectly inserted. Insert the duplex drawer securely. A paper jam has occurred. The location of Paper jam ################ the paper jam is indicated in place of the #'s. For details, see Clearing Paper Jams on page 22. Paper path error There is no paper cassette in the feeder, or the cassette is not inserted properly. After reinserting the paper cassette, you should be able to print. When two or more optional feeders are installed and the lowest one is selected, the same message will appear if any of the upper paper feeder and the printer cassette is improperly installed. 11 Message Print overrun Press GO Corrective Action The print job transferred to the printer was too complex to print on a page. Press the GO key to resume printing. (The page may break in some pages.). You can abandon printing by t ...