User manual BROTHER MFC-9420CN - Quick Setup

MFC-9420CN Before you can use the machine, you must set up the hardware and install the software. Please read this "Quick Setup Guide" for the correct setup procedure and installation instructions. Step 1 Setting Up the machine Quick Setup Guide Step 2 Installing the Drivers & Software Installing the Drivers & Software Windows NT® 4.0 Parallel Setup is Complete! Keep this "Quick Setup Guide", User's Guide and supplied CD-ROM in a convenient place for quick and easy reference at all times. Macintosh® Macintosh® For Network Users Network USB Windows® Network Windows® Parallel Windows® USB Setting Up the machine Warning Indicates warnings that must be observed to prevent possible personal injury. Caution Caution specify procedures you must follow or avoid to prevent possible damage to the machine or other objects. Improper Setup Alerts you to devices and operations that are not compatible with the machine. Note Indicates notes and useful tips to remember when using the machine. User's Guide Indicates reference to the User's Guide. Getting Started Carton Components 1 2 3 7 4 6 5 1. Automatic Document Feeder (ADF) 2. Control Panel 3. Face-down Output Tray Support Flap with Extension (Support Flap) 4. Front Cover 9 8 Quick Setup Guide CD-ROMs For Windows® For Macintosh® 5. Paper Tray 6. Power Switch 7. Back Cover 8. Document Cover 9. ADF Document Output Support Flap User's Guide OPC Belt Cartridge AC Power Cord Telephone Line Cord Maintenance Label Toner Cartridges (Black, Cyan, Magenta and Yellow)*1 Telephone Line Cord Adapter (For Australia only) Repacking Kit*2 Carton components may differ from one country to another. Save all packing materials and the carton. Austraria & New Zealand users: Hong Kong, Malaysia & Singapore users: The mains plug supplied with this machine is a grounded three pin plug. Make sure that the AC socket will accept this grounded three pin plug. This machine must be grounded, If in doubt, call a qualified electrician. Philipine & Thailand users: The mains plug supplied with this machine is a side grounded two pin plug. Make sure that the AC socket will accept this side grounded two pin plug. This machine must be grounded, If in doubt, call a qualified electrician. To ensure safe operation the supplied plug must be inserted only into a standard power outlet that is properly grounded through the standard electrical wiring. None grounded equipment may cause an electrical shock hazard, and may cause excessive electrical noise radiation. The interface cable is not a standard accessory. Please purchase the appropriate interface cable for the interface you intend to use (Parallel, USB or Network). Do NOT connect the interface cable at this time. Connecting the interface cable is done during the software installation process. USB interface cable Please make sure you use a USB 2.0 interface cable that is no longer than 2 metres. Parallel interface cable Please make sure you use a Parallel interface cable that is no longer than 2 metres. Use a shielded interface cable that is IEEE 1284-compliant. *1 The toner cartridges that come supplied with this machine are starter toners. Starter toners are toner cartridges that give approximately half the page yield of the standard toner cartridge: 5000 pages (Black) and 3000 pages (Cyan, Magenta and Yellow) at approximately 5% print coverage (A4 or Letter size). *2 Repacking kit is to be used ONLY for moving or shipping the machine. 1 Control Panel 1 2 3 4 5 6 7 01/03 15:25 Sleep Fax 12 11 10 9 8 1 4 7 One Touch keys Liquid Crystal Display Stop/Exit key 2 5 8 Job Cancel key Secure Print key Start keys 3 6 9 Fax and telephone keys Dial Pad Navigation keys 10 Mode keys 11 Copy keys 12 Shift key For the details of the control panel, see "Control panel overview" in Chapter 1 of the User's Guide. This machine is heavy and weighs approximately 34.5 kg. To prevent injuries, you should never try to lift the machine without assistance. When you lift the machine make sure you use the handholds at the bottom four corners of the machine. 2 Table of Contents Step 1 Setting Up the machine 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Install the Toner cartridges ............................................................................... 4 Remove the protective parts of the Fusing Unit ............................................. 5 Install the OPC Belt Cartridge........................................................................... 6 Load Paper in the Paper Tray ........................................................................... 7 Install the Power Cord and Phone Line ........................................................... 8 Set Your Country (For Australia / New Zealand Customer Only) .................. 9 Setting the Date and Time ................................................................................. 9 Setting your Station ID ....................................................................................10 Selecting a Receive Mode ...............................................................................10 Setting the LCD Contrast ................................................................................11 Step 2 Installing the Drivers & Software Supplied CD-ROM "MFL-Pro Suite" ...............................................................................12 For USB Interface Cable Users For Windows® 98/98SE/Me/2000 Professional/XP ...........................................14 For Parallel Interface Cable Users For Windows® 98/98SE/Me/2000 Professional/XP ...........................................17 For Windows NT® Workstation Version 4.0 Users ....................................................... 20 For Network Interface Cable Users For Windows® 98/98SE/Me/NT/2000 Professional/XP ..................................... 22 For USB Interface Cable Users.......................................................................................24 For Mac OS® 9.1 to 9.2 .......................................................................................24 For Mac OS® X 10.2.4 or greater........................................................................26 For Network Interface Cable Users ................................................................................29 For Mac OS® 9.1 to 9.2 .......................................................................................29 For Mac OS® X 10.2.4 or greater........................................................................31 For Network Users Installing the BRAdmin Professional Configuration Utility ......................................... 34 For Windows® users...........................................................................................34 Setting your IP Address, Subnet Mask and Gateway using BRAdmin Professional (For Windows® Users) ................................................................................................... 35 Options and Consumables Options ............................................................................................................................. 36 Replacement Consumables ............................................................................................ 36 3 Step 1 Setting Up the machine 4 Take out all four toner cartridges from the machine. Install the Toner 1 cartridges Do NOT connect the interface cable. Connecting the interface cable is done during the software installation process. 1 Remove the protective tape. 5 Carefully pull the red protective paper out of the machine. Ensure the laser glass cover is down. 2 Open the front cover. 6 Rock the toner cartridge 3 to 4 times. Front cover 7 Pull off the tape labelled REMOVE, and then remove the orange protective cover. REMOVE tape Protective cover 3 Remove the protective part. Go to the next page 4 8 Install the toner cartridge by sliding it into the correct guide. Do not try to push or lock the toner cartridge in; it must rest loosely in the guide rails and will automatically be positioned properly when the front cover is closed. Match the cartridge color label to the corresponding label on the machine. 1 Open the back cover (1) and the scanner unit (2) of the machine. 9 Repeat steps 6 through 8 for the remaining toner cartridges. 2 Pull out the protective parts from both sides of the fusing unit. Windows NT® 4.0 Parallel K K Y Y M C M C 0 Close the front cover. 3 Close the scanner unit and the back cover. 5 For Network Users Macintosh® Network Macintosh® USB Windows® Network Windows® Parallel Windows® USB Setting Up the machine 2 Remove the protective parts of the Fusing Unit Step 1 Setting Up the machine 3 Remove the orange belt tension release pins from both sides of the OPC belt cartridge. Remove the protective sheet. Protective sheet Install the OPC Belt 3 Cartridge Do NOT touch the green surface of the OPC belt. Do NOT expose the OPC belt cartridge to bright room light or sunlight for more than two minutes to avoid damaging the belt. Leave the cartridge in its packaging until immediately before installing. OPC belt cartridge Belt tension release pin 1 Lift the Scanner Unit. Scanner unit 4 Put the OPC belt cartridge into the machine guides with the flat side facing you. 2 Lift the Inside cover so that it latches under the scanner unit. Inside cover 5 Lock the belt cartridge lock levers. Belt cartridge lock levers 6 Close the Inside cover and then close the Scanner Unit. 6 1 Pull the paper tray completely out of the machine. Maximum paper mark 2 While pressing the paper guide release lever, slide the adjusters to fit the paper size. Check that the guides are firmly in the slots. Paper guide 5 Put the paper tray firmly back in the machine. Output paper tray support flap Windows NT® 4.0 Parallel Paper guide 3 Fan the stack of paper well to avoid paper jams and misfeeds. Macintosh® USB For details on supported paper specifications, see "Acceptable paper and other media" in Chapter 2 of the User's Guide. 7 For Network Users Macintosh® Network Windows® Network Windows® Parallel Windows® USB Setting Up the machine Load Paper in the Paper 4 Tray 4 Put the paper in the paper tray. Check that the paper is flat in the tray and below the maximum paper mark. Step 1 Setting Up the machine If you are sharing one phone line with an external telephone, connect it as shown below. Install the Power Cord 5 and Phone Line DO NOT connect the parallel or USB cable yet. 1 Make sure that the power switch is off. Connect the AC power cord to the machine. (Example for Australia) If you are sharing one phone line with an external telephone answering machine, connect it as shown below. 2 Plug the AC power cord into an AC outlet. Turn the power switch on. TAD TAD 3 Connect one end of the telephone line cord to the socket on the machine marked LINE and the other end to a modular wall socket. (Example for Australia) Please set the receive mode to External TAD if you have an external answering machine. For more details, see "Connecting an external telephone answering device (TAD)" in Chapter 3 of the User's Guide. Warning The machine must be fitted with an earthed plug. Since the machine is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power cord connected to your machine when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine by disconnecting the telephone line first and then the power cord. 8 The machine displays the date and time, and prints it on every fax you send. You must set your country so that the machine works correctly on local telecommunication lines in each country. 1 Enter the last two digits of the year on the dial pad, and then press Menu/Set. Set Country Press Set Key Date/Time Year:2005 (e.g. Enter 0, 5 for 2005.) Press or to select the country (AUSTRALIA or NEWZEALAND). 5 Enter the two digits for the month on the dial pad, and then press Menu/Set. Australia Select & Set Press Menu/Set when the LCD shows your country. Date/Time Month:03 (e.g. Enter 0, 3 for March) 3 The LCD prompts you to make sure of the country again. 6 Enter the two digits for the day on the dial pad, and then press Menu/Set. 4 If the LCD shows the correct country, press 1 to go to Step 5. --OR-- Press 2 to go back to Step 1 to select the country again. After the LCD shows Accepted for two seconds, it shows Please Wait. 7 Enter the time in 24-hour format on the dial pad, and then press Menu/Set. Date/Time Time:15:25 8 Press Stop/Exit. If you make a mistake, press Stop/Exit to start from Step 1. Australia? Accepted 9 For Network Users Macintosh® Network Macintosh® USB 5 (e.g. Enter 1, 5, 2, 5 for 3:25 P.M.) Windows® Network Australia? 1.Yes 2.No Date/Time Day:01 (e.g. Enter 0, 1.) Windows NT® 4.0 Parallel Windows® Parallel 2 Windows® USB Check that the power is turned on by plugging in the power cord and turn the power switch on. Press Menu/Set. 1 2 3 4 Press Menu/Set. Press 0. Press 2. Setting Up the machine Set Your Country 6 (For Australia / New Zealand Customer Only) 7 Setting the Date and Time Step 1 Setting Up the machine 9 Selecting a Receive Mode There are four possible receive modes: Fax Only, Fax/Tel, Manual and External TAD. Choose the Receive Mode which best suits your needs. Are you connecting an external telephone or external telephone answering device to the machine? 8 Setting your Station ID You should store your name and fax number so it will print on all fax pages you send. 1 2 3 4 Press Menu/Set. Press 0. Press 3. Enter your fax number (up to 20 digits) on the dial pad, and then press Menu/Set. Yes Are you using the voice message function of your external telephone answering device? No Station ID Fax: No Do you want the machine to answer fax and telephone calls automatically? 5 Enter your telephone number (up to 20 digits) on the dial pad, and then press Menu/Set. (If your telephone number and fax number are the same, enter the same number again.) Yes Do you want to use the machine for Fax only? Yes Station ID Tel: Fax Only The machine automatically answers every call as a fax. 6 Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. No Station ID Name: Fax/Tel The machine controls the line and automatically answers every call. If the call is not a fax, the machine will ring for you to pick up the call. 7 Press Stop/Exit. Refer to the following chart for entering your name. If you need to enter a character that is on the same key as the previous character, press to move the cursor to the right. No Manual You control the phone line and must answer every call yourself. Press key 2 3 4 5 6 7 8 9 One time A D G J M P T W Two times B E H K N Q U X Three times C F I L O R V Y Four times 2 3 4 5 6 S 8 Z Yes External TAD Your external telephone answering device (TAD) automatically answers every call. Voice messages are stored on the external TAD. Fax messages are printed. For more details, see "Entering Text" in Appendices B of the User's Guide. 10 1 2 3 4 5 Press Menu/Set. Setting Up the machine Press 0. Press 1. Press or Press Menu/Set. Press Stop/Exit. For more details, see "Receiving a fax" in Chapter 6 of the User's Guide. to select the mode. You can change the contrast to help the LCD look lighter or darker. 1 2 3 4 Press Menu/Set. Press 1. Windows NT® 4.0 Parallel Press 7. Press to increase the contrast. --OR-- Press to decrease the contrast. Press Menu/Set. Press Stop/Exit. 5 Go to Next page to install the drivers & software 11 For Network Users Macintosh® Network Macintosh® USB Windows® Network Windows® Parallel 10 Setting the LCD Contrast Windows® USB Step 2 Installing the Drivers & Software Supplied CD-ROM "MFL-Pro Suite" The CD-ROM includes the following items: Install MFL-Pro Suite You can install the MFL-Pro Suite and multifunction drivers. Install Optional Applications You can install additional MFL-Pro Suite software utilities. Documentation*1 View the User's Guide and other documentation in PDF format (Viewer included). On-Line Registration You will be pointed to the Brother Product Registration Web page for quick registration of your machine. Brother Solutions Center Brother contact information and web site links offering the latest news and support information. Repair MFL-Pro Suite (For USB and Parallel cable users only.) If you experience errors while installing the MFL-Pro Suite, you can use this function to automatically repair and re-install the software. The MFL-Pro Suite includes Printer Driver, Scanner Driver, Brother ControlCenter2, ScanSoft® PaperPort® 9.0SE, ScanSoft® OmniPage® and True Type® fonts. PaperPort ® 9.0SE is a document management application for viewing scanned documents. ScanSoft ® OmniPage®, which is integrated into PaperPort ® 9.0SE, is an OCR application that converts an image into text and inserts it into your default word processor. Start Here OS 9.1-9.2 You can install the printer driver, scanner driver and Presto!® PageManager® for Mac OS® 9.1 - 9.2. Start Here OSX You can install the printer driver, scanner driver, Brother ControlCenter2 and Presto!® PageManager® for Mac OS® 10.2.4 or greater. Readme.html You can get important information and troubleshooting tips. Documentation*1 View the User's Guide and other documentation in PDF format. Brother Solutions Center You can access the Brother Solutions Center, a Web site offering information about your Brother product including FAQs, User's Guides, Driver updates and Tips for using your machine. *1 The User's Guide on the CD-ROM includes the Software and Network User's Guide for features available when connected to a computer (e.g. Printing and scanning). 12 On-Line Registration You will be pointed to the Brother Product Registration Web Page for quick registration of your machine. Step 2 Installing the Drivers & Software Setting Up the machine Follow the instructions on this page for your operating system and interface cable. For the latest drivers and to find the best solution for your problem or question, access the Brother Solutions Center directly from the driver or go to http://solutions.brother.com For Windows® XP Professional x64 Edition users, go to http://solutions.brother.com for driver downloads and installation steps USB Interface Cable Users .......................................... Go to page 14 (For Windows® 98/98SE/Me/2000 Professional/XP) For Network Users........................................................ Go to page 34 13 For Network Users Macintosh® Network Network Interface Cable Users For Mac OS® 9.1 to 9.2 ............................................. Go to page 29 For Mac OS® X 10.2.4 or greater ............................. Go to page 31 Macintosh® USB USB Interface Cable Users For Mac OS® 9.1 to 9.2 ............................................. Go to page 24 For Mac OS® X 10.2.4 or greater ............................. Go to page 26 Windows® Network Network Interface Cable Users.................................... Go to page 22 Windows NT® 4.0 Parallel Windows NT® Workstation Version 4.0 Users........... Go to page 20 (For Parallel Interface Cable Users) Windows® Parallel Parallel Interface Cable Users ..................................... Go to page 17 (For Windows® 98/98SE/Me/2000 Professional/XP) Windows® USB Step 2 Installing the Drivers & Software For USB Interface Cable Users (For Windows® 98/98SE/Me/2000 Professional/XP) Make sure that you have completed the instructions from Step 1 "Setting Up the machine" on pages 4 - 11. Please close any applications running before installing the MFL-Pro Suite. 5 After reading and accepting the ScanSoft® PaperPort® 9.0SE License Agreement, click Yes. 1 Disconnect the machine from the power socket (and from your computer, if you have already connected an interface cable). 6 2 7 The installation of PaperPort® 9.0SE will automatically start and is followed by the installation of MFL-Pro Suite. When the Brother MFL-Pro Suite Software License Agreement window appears, read the agreement, then click Yes if you agree to its terms. Turn on your computer. (For Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) Insert the supplied CD-ROM for Windows® into your CD-ROM drive. If the language screen appears, select your language. 3 4 The CD-ROM main menu will appear. Click Install MFL-Pro Suite. 8 Select Local Connection, and then click Next. The installation will continue. If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. If you want to install the PS driver (BR-Script 3 printer driver), select Custom Install and then follow the on-screen instructions. When the Select Components screen appears, check PS Printer Driver, and then continue following the on-screen instructions. 14 9 When this screen appears, connect the USB interface cable to your PC, and then connect it to the machine. (For Windows® XP) 0 Plug in the power cord and turn on the machine. Windows® USB (For Windows® 98/98SE/Me/2000) DO NOT try to cancel any of the screens during this installation. A When the On-Line Registration screen is displayed, make your selection and follow the on-screen instructions. Brother recommends that you connect the machine directly to your computer. DO NOT connect the machine to a USB port on a keyboard or a nonpowered USB hub. Installing the Drivers & Software 15 For Network Users It will take a few seconds for the installation screen to appear. The installation of the Brother drivers will automatically start. The screens appear one after another. Please wait, it will take a few seconds for all the screens to appear. Continued ... Setting Up the machine Step 2 Installing the Drivers & Software For USB Interface Cable Users (For Windows® 98/98SE/Me/2000 Professional/XP) B Click Finish to restart your computer. (After restarting the computer, for Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) After restarting the computer, the Installation Diagnostics will run automatically. If the installation is unsuccessful, the installation results window will be shown. If the Installation Diagnostics shows a failure, please follow the on-screen instruction or read on-line help and FAQ's in Start/All Programs/ Brother/MFL-Pro Suite MFC-9420CN. The MFL-Pro Suite, Brother Printer Driver and Scanner driver have been installed and the installation is now complete. 16 Make sure that you have completed the instructions from Step 1 "Setting Up the machine" on pages 4 - 11. Please close any applications running before installing the MFL-Pro Suite. 4 The CD-ROM main menu will appear. Click Install MFL-Pro Suite. Windows® USB 1 Disconnect the machine from the power socket (and from your computer, if you have already connected an interface cable). If this window does not appear, use Windows® Explorer to run the setup.exe program from the root directory of the Brother CD-ROM. 3 Insert the supplied CD-ROM for Windows® into your CD-ROM drive. If the language screen appears, select your language. 6 The installation of PaperPort® 9.0SE will automatically start and is followed by the installation of MFL-Pro Suite. Installing the Drivers & Software 17 For Network Users 2 5 Turn on your computer. (For Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) After reading and accepting the ScanSoft® PaperPort® 9.0SE License Agreement, click Yes. Continued ... Windows® Parallel Setting Up the machine For Parallel Interface Cable Users (For Windows® 98/98SE/Me/2000 Professional/XP) Step 2 Installing the Drivers & Software For Parallel Interface Cable Users (For Windows® 98/98SE/Me/2000 Professional/XP) 7 When the Brother MFL-Pro Suite Software License Agreement window appears, read the agreement, then click Yes if you agree to its terms. 9 When this screen appears, connect the parallel interface cable to your PC, and then connect it to the machine. (For Windows® XP) 8 Select Local Connection, and then click Next. The installation will continue. (For Windows® 98/98SE/Me/2000) If you want to install the PS driver (BR-Script 3 printer driver), select Custom Install and then follow the on-screen instructions. When the Select Components screen appears, check PS Printer Driver, and then continue following the on-screen instructions. DO NOT plug in the power cord before connecting the parallel interface cable. It may cause damage to your machine. Brother recommends that you connect the machine directly to your computer. 18 0 Plug in the power cord and turn on the machine. C When the following screen appears, click Finish and wait as the PC restarts Windows® and continues the installation. D A For Windows® 98/98SE/Me/2000 Professional users, click Next. E For Windows® 2000 Professional users, if the Digital Signature Not Found dialog boxes appear, click Yes to install the drivers. Windows® XP users should wait for a while; installation of the Brother drivers will start automatically. The screens appear one after another. DO NOT try to cancel any of the screens during this installation. After restarting the computer, the Installation Diagnostics will run automatically. If the installation is unsuccessful, the installation results window will be shown. If the Installation Diagnostics shows a failure, please follow the on-screen instruction or read on-line help and FAQ's in Start/All Programs/ Brother/MFL-Pro Suite MFC-9420CN. B When the On-Line Registration screen is displayed, make your selection and follow the on-screen instructions. The MFL-Pro Suite, Printer driver and Scanner driver have been installed and the installation is now complete. Installing the Drivers & Software 19 For Network Users After the computer restarts, the installation of the Brother drivers will automatically start. Follow the instructions on the screen. (For Windows® 2000 Professional/XP, you must be logged on with Administrator rights.) Windows® Parallel Setting Up the machine Step 2 Installing the Drivers & Software For Windows NT® Workstation Version 4.0 Users