Photo Printer series Quick Start Guide QT50919V01 Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. Serial Number (located on the inside of the product):_________________________________________ Model Number (located on the top of the product): __________________________________________ Setup CD-ROM number (located on the CD-ROM):__________________________________________ Purchase Date: ______________________________________________________________________ Customer Technical Support Sequence* 1. Internet -- www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and "where to buy" instructions are found here. 2. Email Tech Support -- www.canontechsupport.com For individual attention to a special issue, try emailing our friendly technical support representatives, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours. 3. Toll-Free Live Tech Support -- (1-800-828-4040) This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product's 1 year limited warranty period. Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752). 4. Extended Service and Support -- www.canonesp.com Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product's warranty period. For more information and updated program specifics, please visit our web site at www.canontechsupport.com. * Support program specifics are subject to change without notice. series Photo Printer Quick Start Guide Canon PIXMA iP1800 series Photo Printer Quick Start Guide. Copyright This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc. © 2007 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon PIXMA iP1800 series Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described. Specifications are subject to change without notice. As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. The International ENERGY STAR® Office Equipment Program is an international program that promotes energy saving through the penetration of energy efficient computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment such as computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are uniform among participating nations. All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof. About Consumables Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped. Trademarks Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the U.S. and/or other countries. Windows Vista is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Macintosh and Mac are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042 Table of Contents Before Printing................................................2 Turning the Printer On and Off .......................2 Loading Printing Paper ...................................4 Printing from Your Computer......................10 Printing with Windows...................................10 Printing with Macintosh.................................12 Routine Maintenance ...................................14 When Printing Becomes Faint or Colors Are Incorrect .................................................14 Printing the Nozzle Check Pattern................15 Examining the Nozzle Check Pattern ...........17 Print Head Cleaning......................................19 Print Head Deep Cleaning ............................21 Aligning the Print Head .................................23 Replacing a FINE Cartridge..........................26 Keeping the Best Printing Results ................36 Cleaning Your Printer ...................................37 Troubleshooting ...........................................41 Cannot Install the Printer Driver....................42 The USB Connection Does Not Work Properly ........................................................43 Print Results Not Satisfactory .......................44 Printing Does Not Start .................................47 Paper Does Not Feed Properly.....................48 Paper Jams...................................................49 ALARM Lamp Flashes Orange.....................50 Error Message Appears on the Screen ........51 Appendix .......................................................53 Reading the On-screen Manuals ..................53 Specifications................................................54 Safety Precautions .......................................56 Users in the U.S.A. .......................................59 Index ..............................................................63 1 Before Printing Turning the Printer On and Off Turn on the printer before printing. Turning on the Printer Before turning on the printer, confirm the following. The FINE Cartridges are installed properly. The printer is connected to your computer (or a compatible device). The printer driver is installed. Note If preparatory operations above are not complete, follow the Easy Setup Instructions to complete them. 1 Press the POWER button. The POWER lamp flashes and then remains lit green. Important If the ALARM lamp begins to flash orange, see "ALARM Lamp Flashes Orange" on page 50. 2 Turn on your computer. 2 Before Printing Turning off the Printer 1 To turn off the printer, press the POWER button. When the POWER lamp stops flashing, the printer is turned off. Important About the Power Plug When removing the power plug after turing off the printer, be sure to confirm that the POWER lamp is not lit. If the power plug is removed from the wall outlet with the POWER lamp still lit or flashing green, the printer may become unable to print. See "Keeping the Best Printing Results" on page 36. Before Printing 3 Loading Printing Paper This section describes how to load printing paper in the Auto Sheet Feeder. Using Specialty Media Canon recommends that you use Canon genuine media to ensure optimal print quality. Photo Quality Media Glossy Photo Paper Matte Photo Paper Photo Paper Plus Double Sided Photo Paper Plus Glossy Photo Paper Plus Semi-gloss Photo Paper Pro Photo Stickers Media Suited for Business Documents High Resolution Paper 4 Before Printing Paper Handling Recommended Paper and Requirements Media Type Model*1 Paper Support Load Limit Paper Printer Driver Thickness Setting for Media Type Lever*6 Left Right Left Plain Paper Envelope High Resolution Paper Plain Paper Glossy Photo Paper Glossy Photo Paper Matte Photo Paper Glossy Photo Paper Photo Paper Plus Glossy Plain Paper Envelopes High Resolution Paper Super White Paper Glossy Photo Paper*3 -- -- 100 sheets (A4, Letter) 10 envelopes (European DL, US Comm. Env. #10) HR-101N 80 sheets (A4, Letter) SW-201 GP-401 80 sheets (A4, Letter) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Credit card) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (Letter), 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 5" x 7" / 127.0 x 177.8 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm) Left Left Glossy Photo Paper GP-501 "Everyday Use"*3 Matte Photo Paper MP-101 Left Left Photo Paper Glossy GP-502 Left Photo Paper Plus Glossy*3 PP-101 Left Photo Paper Plus Double Sided*5 Photo Paper Plus Semi-gloss*3 PP-101D 1 sheet (A4, Letter, 5" x 7" / 127.0 x 177.8 mm) SG-101, SG-201 10 sheets (A4, Letter), 10 sheets (8" x 10" / 203.2 x 254.0 mm)*2, 20 sheets (4" x 6" / 101.6 x 152.4 mm) 10 sheets (A4, Letter, 8" x 10" / 203.2 x 254.0 mm), 20 sheets (4" x 6" / 101.6 x 152.4 mm, Wide) 1 sheet 1 sheet Left Photo Paper Plus Double Sided Photo Paper Plus Glossy Left Photo Paper Pro*3 PR-101 Left Photo Paper Pro Photo Stickers*4 T-Shirt Transfers PS-101 TR-301 Left Right Photo Paper Plus Glossy T-Shirt Transfers Paper with a Model Number is Canon specialty media. You may not be able to purchase some Canon genuine papers depending on your country. *1 Paper is not sold in the US by Model Number. Purchase paper by name. *2 SG-201 only Before Printing 5 *3 When loading paper in stacks, the print side may be marked as it is fed in or sheets may be stuck to one another causing them not to be fed properly. In this case, load one sheet at a time. *4 You can specify the print setting easily by using the Easy-Photo Print provided with the Setup CD-ROM. *5 This paper cannot be used in Macintosh®. *6 If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right. It may improve print quality. Reset the Paper Thickness Lever to the left when you finish printing. For details on the Paper Thickness Lever, refer to "Front View" in "Main Components" of the User's Guide on-screen manual. Note For a detailed description of printing media types, refer to "Printing Media" in the User's Guide onscreen manual. Media Types You Cannot Use Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction. Additionally, when printing on A5 or smaller sized paper, do not use paper thinner than a post card, including plain paper or notepad paper cut to a small size. Folded, curled, or wrinkled paper Damp paper Paper that is too thin (weighing less than 64 gsm / 17 lb) Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 105 gsm / 28 lb) Picture postcards Postcards affixed with photos or stickers Envelopes with double flaps Envelopes with sticker flaps Envelopes with an embossed or treated surface Envelopes with pressure seals Any type of paper with holes Paper that is not rectangular Paper bound with staples or glue Paper with adhesives Paper decorated with glitter, etc. 6 Before Printing Loading Paper Important When performing duplex printing, pay great attention to the dust and stain on the area (desk, etc.) where the printed paper is ejected. Printing with dust and stain remaining on this area can have a bad effect on the printing result and printer. If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams. You cannot print on postcards affixed with photos or stickers. Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can cause the paper to be jammed. (A) (B) Note For details on the specialty media Canon provides for use with its various printers, refer to "Compatible Media Types" in the User's Guide on-screen manual. When Printing on Plain Paper You can use general copy paper or Canon's Super White Paper. When printing on both sides, we recommend Canon's Super White Paper Double-Sided. Paper size: ­ Standard sizes: A4, B5, A5, Letter, and Legal ­ Non-standard sizes: 2.13" x 3.39" to 8.5" x 23" / 54.0 x 86.0 mm to 215.9 x 584.2 mm Paper weight: 17 to 28 lb / 64 to 105 gsm You can load approximately up to 100 sheets of plain paper (17 lb / 64 gsm). However, proper feeding of paper may not ...