Contents Setup troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Removing and reinstalling the software . . . . . . . . . . . . . . . . 3 Checking the printer status . . . . . . . . . . . . . . . . . . . . . . . . . 3 2400 Series Getting Started Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Printing a document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printing other projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Making a copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Scanning an item . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Working with photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 See the complete User's Guide on the CD for more detailed information about the following tasks: Copying 4 x 6 photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Using a PictBridge-enabled camera to print photos . . . . . . . 5 Understanding the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 · · · · · · · · · · · · Setting up the printer Learning about the printer Loading paper and original documents Printing Working with photos Copying Scanning Faxing Networking the printer Maintaining the printer ­ Changing a print cartridge ­ Ordering supplies ­ Recycling Lexmark products Troubleshooting ­ Print, copy, scan, and fax troubleshooting ­ Jams and misfeeds troubleshooting ­ Error messages troubleshooting Notices Using the Imaging Studio . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Using the All-In-One Center . . . . . . . . . . . . . . . . . . . . . . . . . 5 Using the Solution Center . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Print Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using the Photo Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using the Web Toolbar . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Print troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Aligning the print cartridge using the computer . . . . . . . . 7 Cleaning the print cartridge nozzles . . . . . . . . . . . . . . . . . 7 Wiping the print cartridge nozzles and contacts . . . . . . . 7 US Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Canadian Statement of Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Edition: February 2006 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. © 2006 Lexmark International, Inc. All rights reserved. Printed in China UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Federal Communications Commission (FCC) compliance information statement This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See the User's Guide for further information. Setup troubleshooting Symptom The light is not lit Symptom Software does not install Solution 1 Check the USB cable for any obvious damage. 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with . If the printer is connected to the computer through another device: 1 Disconnect the USB cable from any other device such as a USB hub or switch box. 2 Directly connect the cable to the printer and the computer. If the printer software installation screen does not appear: a From the desktop, double-click My Computer. In Windows XP, click Start to access the My Computer icon. Solution 1 Disconnect the power cord from the wall outlet and then from the printer. 2 Plug the cord all the way into the power supply on the printer. 3 Plug the cord into an electrical outlet that other electrical devices have been using. 4 If the light is not on, press . If the software does not launch automatically when you insert the CD: 1 Close all open software applications. 2 Temporarily disable any antivirus programs. 3 Double-click the My Computer icon. In Windows XP, click Start to access the My Computer icon. 4 Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. 5 Follow the instructions on the computer screen to install the software. Note: After installing the software, be sure to re-enable your anti-virus software. b Double-click the CD-ROM drive icon. If necessary, double-click setup.exe. c When the printer software installation screen appears, click Install or Install Now. d Follow the instructions on the computer screen to complete the installation. Software does not install Checking the printer status 1 Click Start Settings Printers and Faxes or Printers. or Click Start Control Panel Printers and Other Hardware Printers and Faxes. English Page does not print Make sure the printer is set as the default printer and is not on hold or paused. For more information, see "Checking the printer status" in this booklet. Make sure the tape has been removed from the print cartridge and that the print cartridge has been installed properly. 2 Double-click the Lexmark 2400 Series icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure a check mark does appear next to Set As Default. Removing and reinstalling the software 1 From the desktop, click Start Lexmark 2400 Series Programs Uninstall. 2 Follow the instructions on the computer screen to remove the printer software. 3 Restart the computer. 4 Click Cancel on any Add New Hardware screens. 5 Eject and reinsert the software CD. 3 Using the control panel Printing Printing a document 1 Load paper. Copying Making a copy 1 Load paper. 1 1 2 2 2 With the document open, click File Print. 3 Click Properties, Preferences, Options, or Use this button 1 2 3 2 Load an original document facedown on the scanner glass. To Make a color copy. Make a 4 x 6 borderless, color copy of a photo. · Open the All-In-One Center to preview the scan on the computer screen. · Initiate scan-back alignment if the button is held down for three seconds. · Turn the printer on or off. · Cancel a print job. · Reset the printer. Note: If the power light blinks, see "Error messages" in the User's Guide on the CD. Setup. 4 Adjust the settings. 5 Click OK. 6 Click OK or Print. Printing other projects The "I Want To" menu provides wizards for creating projects. You can print a photo, print on an envelope, print a banner, make a poster, create a booklet, or print a greeting card. 4 1 With the document open, click File Print. 2 Click Properties, Preferences, Options, or Setup to customize print settings. The Print Properties dialog appears along with the "I Want To" menu. 3 Press . 3 Select one of the available projects, or click See more printing ideas. 4 Follow the instructions on the computer screen to complete the project. 4 Scanning Scanning an item 1 Make sure the printer is connected to a computer, and both the printer and the computer are on. Working with photos For more information on working with photos, see the complete User's Guide on the CD. Understanding the software Using the Imaging Studio Copying 4 x 6 photos 1 Place the 4 x 6 photo facedown on the scanner glass. 2 Load an original document facedown on the scanner glass. The Imaging Studio buttons link to software and information that help you with the following tasks: English 2 Load 4 x 6 photo paper. 3 Press . The All-In-One Center appears on the computer screen with a preview of the scan. · · · · · · Browse & Print Photos Share Photos Scan & Edit Text (OCR) Scan Copy Fax 4 If you want to scan only a portion of the document, click and drag the dotted line box to select a specific area of the preview image to scan. To open the Imaging Studio, use one of these methods: 3 Press . Method 1 From the desktop, double-click the Imaging Studio icon. Method 2 Programs 1 Click Start or All programs Lexmark 2400 Series. 2 Select Imaging Studio. 5 From the "Send scanned image to:" menu, select a program. Using a PictBridge-enabled camera to print photos You can connect a PictBridge-enabled camera to the printer and use the buttons on the camera to select and print your photos. See the User's Guide and the instructions that came with the camera for more information. 6 Click Scan Now. Using the All-In-One Center Use the All-In-One Center to perform creative tasks such as repeating an image several times on a page, enlarging or reducing an image, printing an image as a multiple-page poster, faxing using a PC modem, and modifying an image with a photo editor. 5 To open the All-In-One Center, use one of these methods: Using the Photo Editor Use the Photo Editor software to edit graphics or photos. From the Photo Editor, you can reduce red-eye, crop your photos, resize your photos, adjust brightness and contrast, and use other tools. Print troubleshooting Symptom Poor text and graphic quality, including: · Blank pages · Incorrect colors · Missing characters · Faded print · Dark print · Skewed lines · Smudges · Streaks · Unexpected characters · White lines in print Poor text and graphic quality at the edges of the page Method 1 Press Method 2 . 1 Click Start Programs or All programs Lexmark 2400 Series. 2 Select All-In-One Center. Solution Check the ink level, and install a new print cartridge if necessary. See "Improving print quality" in this booklet. To avoid ink smudging, remove each sheet as it exits, and allow it to dry before stacking. Transparencies may take up to 15 minutes to dry. Use a different brand of paper. Each paper brand accepts ink differently. Use Lexmark Premium Photo Paper if you are printing photos or other high-quality images. Use only new, u ...