9-pin Dot Matrix Printer Reference Guide All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation. Epson and Epson ESC/P are registered trademarks, and Exceed Your Vision is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks. © 2006 Epson America, Inc. All rights reserved. 4/06 Contents Introduction About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . .7 Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Hot parts caution symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 When setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 When operating the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 When handling paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 When maintaining the printer . . . . . . . . . . . . . . . . . . . . . . . . . .10 Chapter 1 Paper Handling Printing on Continuous Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printing with the push tractor . . . . . . . . . . . . . . . . . . . . . . . . . .12 Printing with the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Adjusting the top-of-form position . . . . . . . . . . . . . . . . . . . . . .22 Advancing paper to the tear-off edge . . . . . . . . . . . . . . . . . . . .23 Printing on Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Printing on Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Adjusting the paper thickness lever . . . . . . . . . . . . . . . . . . . . .29 Multipart forms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Chapter 2 Using the Printer Software Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 From Windows applications. . . . . . . . . . . . . . . . . . . . . . . . . . . .34 From the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Changing the Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . .38 3 Using EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . Accessing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . Installing EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . Setting Up Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . Setting up the printer server . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the clients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the printer driver from the CD-ROM . . . . . . . . . . . Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . Uninstalling the printer driver and EPSON Status Monitor 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 42 43 44 45 45 49 57 58 59 59 Chapter 3 Using the Control Panel Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . Selecting a built-in font . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Changing the Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Default Setting mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . Restoring the printer's default settings . . . . . . . . . . . . . . . . . . 63 65 67 72 73 Chapter 4 Maintenance and Troubleshooting Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems and solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clearing a paper jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Printing a self test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Internet support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speak to a support representative . . . . . . . . . . . . . . . . . . . . . . Purchase supplies and accessories . . . . . . . . . . . . . . . . . . . . . . 74 75 76 77 79 93 94 96 96 96 97 4 Chapter 5 Options and Consumables Cut-sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 Optional Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102 Roll Paper Holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . .105 Chapter 6 Product Information Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115 Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121 Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 EPSON ESC/P control codes . . . . . . . . . . . . . . . . . . . . . . . . . .122 IBM 2380 Plus emulation control codes . . . . . . . . . . . . . . . . .123 Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 5 Introduction Your Epson® LX-300+II printer provides high-quality printing and superior performance in a compact design. This 9-pin dot matrix printer provides: A variety of paper paths to suit your printing needs. The ability to handle a wide range of paper types, including continuous paper, multipart forms (with one original and up to four copies), labels, single sheets, and envelopes. High-speed printing of up to 300 cps (characters per second) at 10 cpi (characters per inch). The CD-ROM that came with your printer contains the printer driver for Microsoft® Windows® 98, Me, 2000, XP and NT 4.0, plus the EPSON Status Monitor 3 utility. About This Manual This manual provides detailed information about your printer: Chapter 1, "Paper Handling," explains how to load various types of paper. Chapter 2, "Using the Printer Software," describes how to print using the printer software. Chapter 3, "Using the Control Panel," provides information about the control panel functions, including how to change the printer's default settings. Chapter 4, "Maintenance and Troubleshooting," includes basic maintenance procedures and solutions to possible problems. 6 Introduction Chapter 5, "Options and Consumables," describes how to use options such as the roll paper holder and cut-sheet feeder, and explains how to replace the ribbon cartridge. Chapter 6, "Product Information," contains technical information about the printer. For setup instructions and basic information, please see the User's Guide. Warnings, Cautions, and Notes w c Warnings must be followed carefully to avoid bodily injury. Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Safety Instructions Read all of these safety instructions before using the printer and follow all warnings and instructions marked on the printer. Hot parts caution symbol K This symbol is placed on the print head and other parts to indicate that they may be hot. Never touch these parts just after the printer has been used. Let them cool for a few minutes before touching them. Introduction 7 When setting up the printer Do not place the printer on an unstable surface or near a radiator or heat source. Place the printer on a flat, stable surface. It will not operate properly if it is tilted or placed at an angle. Do not place the printer on a soft surface like a bed or a sofa, or a small, enclosed area, as this restricts ventilation. Do not block or cover the slots and openings in the printer's cabinet, and do not insert objects through the slots. Use only the type of power source indicated on the printer's label. If you are not sure of the power supply specifications in your area, contact your local power company or consult your Epson reseller. Connect all equipment to properly grounded electrical outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. Do not use a damaged or frayed power cord. The power cord should be placed to avoid abrasions, cuts, fraying, crimping, kinking, and other damage. If you use an extension cord with the printer, make sure the total ampere rating of all devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere of all devices plugged into the electrical outlet does not exceed the electrical outlet's ampere rating. Use only the power cord that comes with this product. Use of another cord may result in fire or electric shock. 8 Introduction When operating the printer Adjust only those controls that are covered in the user documentation. Improper adjustment of other controls may result in damage requiring extensive repair by a qualified technician. Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage it. Do not turn off the printer while it is printing the self test. Always press the Pause button to stop printing and then turn off the printer. Do not reconnect the power cord to an electrical outlet that has the wrong voltage for your printer. Never replace the print head yourself; you may damage the printer. Also, other parts of the printer must be checked when the print head is replaced. You may need to move the print head by hand to replace the ribbon cartridge. If you have just used the printer, the print head may be hot; let it cool before touching it. When handling paper Because labels are sensitive to temperature and humidity, use them only under these normal operating conditions: Temperature: 59 to 77°F (15 to 25°C) Humidity: 30 to 60% RH Do not ...