Professional Access Point Administrator Guide R46.1224.00 rev 2.0 07/06 Professional Access Point Administrator Guide Professional Access Point Administrator Guide U.S. Robotics Corporation 935 National Parkway Schaumburg, Illinois 60173-5157 USA No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U.S. Robotics Corporation. U.S. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. U.S. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory named LICENSE. If you are unable to locate a copy, please contact USRobotics and a copy will be provided to you. UNITED STATES GOVERNMENT LEGEND If you are a United States government agency, then this documentation and the software described herein are provided to you subject to the following: All technical data and computer software are commercial in nature and developed solely at private expense. Software is delivered as "Commercial Computer Software" as defined in DFARS 252.227-7014 (June 1995) or as a "commercial item" as defined in FAR 2.101(a) and as such is provided with only such rights as are provided in USRobotics standard commercial license for the Software. Technical data is provided with limited rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987) whichever is applicable. You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in, or delivered to you in conjunction with, this Administrator Guide. Copyright © 2005 U.S. Robotics Corporation. All rights reserved. U.S. Robotics and the USRobotics logo are registered trademarks of U.S. Robotics Corporation. Other product names are for identification purposes only and may be trademarks of their respective companies. Product specifications subject to change without notice. iii Professional Access Point Administrator Guide iv Professional Access Point Administrator Guide Contents About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix Getting Started Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 What's Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Pre-Launch Checklist: Default Settings and Supported Administrator/ Client Platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Professional Access Point . . . . . . . . . . . . . . . . . Administrator's Computer . . . . . . . . . . . . . . . . Wireless Client Computers . . . . . . . . . . . . . . . . Understanding Dynamic and Static IP Addressing ..... ..... ..... on the .............. .............. .............. Professional Access .... .... .... Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 18 19 20 Setting Up and Launching Your Wireless Network. . . . . . . . . . . . . . 23 Step 1. Unpack the access point . . . . . . . . . . . . . . . . . . . . . . . . . . . Step 2. Connect the access point to network and power . . . . . . . . . . Step 3. Run the Detection Utility to find access points on the network . Step 4. Log on to the Web User Interface . . . . . . . . . . . . . . . . . . . . Step 5. Configure Basic Settings and start the wireless network . . . . . Wall Mounting the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . What's Next? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. 23 24 26 30 31 33 33 Web User Interface Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Navigating to Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . Review / Describe the Access Point . . . . . . . . . . . . . . . . . . . Provide Administrator Password and Wireless Network Name . Set Configuration Policy for New Access Points . . . . . . . . . . . Update Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . Summary of Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basic Settings for a Standalone Access Point . . . . . . . . . . . . Your Network at a Glance: Understanding Indicator Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 37 38 39 40 40 41 41 Cluster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Access Points . . . . . . . User Management . . . . Sessions . . . . . . . . . . Channel Management . Wireless Neighborhood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 53 59 63 71 Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 v Professional Access Point Administrator Guide Events . . . . . . . . . . . . . . . Transmit/Receive Statistics Client Associations . . . . . . Neighboring Access Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... ... ... ... 79 82 83 85 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Ethernet (Wired) Settings . . Wireless Settings . . . . . . . . Security . . . . . . . . . . . . . . . Guest Login . . . . . . . . . . . . Virtual Wireless Networks. . . Radio. . . . . . . . . . . . . . . . . MAC Filtering . . . . . . . . . . . Load Balancing . . . . . . . . . . Quality of Service . . . . . . . . Wireless Distribution System Time Protocol . . . . . . . . . . . SNMP . . . . . . . . . . . . . . . . Reboot. . . . . . . . . . . . . . . . Reset Configuration . . . . . . . Upgrade. . . . . . . . . . . . . . . Backup/Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... . 89 . 97 101 121 125 129 135 139 143 153 161 165 171 171 172 174 Command Line Interface Class Structure, Commands, and Examples . . . . . . . . . . . . . . . . . . 177 Comparison of Settings Configurable with the CLI and Web User Interface. How to Access the CLI for an Access Point . . . . . . . . . . . . . . . . . . . . . . . Quick View of Commands and How to Get Help. . . . . . . . . . . . . . . . . . . . Command Usage and Configuration Examples . . . . . . . . . . . . . . . . . . . . Keyboard Shortcuts and Tab Completion Help . . . . . . . . . . . . . . . . . . . . CLI Class and Field Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 181 184 188 247 250 Class and Field Reference. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Troubleshooting Installation and Connectivity Troubleshooting . . . . . . . . . . . . . . . 283 Configuration Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . 287 Wireless Distribution System (WDS) Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . 287 Cluster Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . 293 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 For Canadian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 vi Professional Access Point Administrator Guide CE Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 U.S. Robotics Corporation Two (2) Year Limited Warranty . 299 1.0 2.0 3.0 4.0 5.0 6.0 7.0 GENERAL TERMS: . . . . . . . . . . . . CUSTOMER OBLIGATIONS: . . . . . . OBTAINING WARRANTY SERVICE: . WARRANTY REPLACEMENT: . . . . . LIMITATIONS:. . . . . . . . . . . . . . . DISCLAIMER: . . . . . . . . . . . . . . . GOVERNING LAW: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 299 300 300 301 302 302 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323 vii Professional Access Point Administrator Guide viii Professional Access Point Administrator Guide About This Document This guide describes setup, configuration, administration and maintenance of one or more Professional Access Points on a wireless network. Administrator Audience This information is intended for the person responsible for installing, configuring, monitoring, and maintaining the Professional Access Point as part of a small-to-medium business information technology infrastructure. Online Help Features Online Help fo ...