Reference Manual for the NETGEAR Storage Central SC101 NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA 202-10104-01 September 2005 © 2005 by NETGEAR, Inc. All rights reserved. FullManual. Technical Support Please register to obtain technical support. Please retain your proof of purchase and warranty information. To register your product, get product support or obtain product information and product documentation, go to http://www.netgear.com. If you do not have access to the World Wide Web, you can register your product by filling out the registration card and mailing it to NETGEAR customer service. You will find technical support information at: http://www.netgear.com/support/main.asp through the customer service area. If you want to contact technical support by telephone, see the support information card for the correct telephone number for your country. Trademarks NETGEAR is a registered trademark of NETGEAR, INC. Windows is a registered trademark of Microsoft Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice. All rights reserved. Hard Drive Not Included A hard drive is not included with this NETGEAR product. You are solely responsible for the selection, purchase and installation of your own IDE hard disk drive. By using this NETGEAR product, you understand and agree that (i) NETGEAR is not warranting your hard drive or its contents; and (ii) NETGEAR is not responsible under any circumstances for any damage to or loss of contents that results from the misuse of any hard drive with the NETGEAR product, regardless of the cause of such damage or loss. Statement of Conditions In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein. Federal Communications Commission (FCC) Compliance Notice: Radio Frequency Notice Storage Central SC101 Tested to Comply with FCC Standards FOR HOME OR OFFICE USE Note: Changes or modifications not expressly approved by NETGEAR, Inc. could void the user's authority to operate this equipment. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: · · This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. ii v1.0, September 2005 Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: SC101 September 2005 storage area network Storage Central SC101 Home English 202-10104-01 iii v1.0, September 2005 iv v1.0, September 2005 Contents Chapter 1 About This Manual Audience, Scope, Conventions, and Formats ................................................................1-1 How to Use This Manual ................................................................................................1-3 How to Print this Manual .................................................................................................1-4 Chapter 2 Introduction About the Storage Central SC101 ..................................................................................2-1 Support for Standards ..............................................................................................2-1 Key Features ............................................................................................................2-1 System Requirements ..............................................................................................2-2 What's In the Box? .........................................................................................................2-2 Front Description ............................................................................................................2-3 Back Description .............................................................................................................2-4 Chapter 3 Installation and Basic Configuration Installation Overview ......................................................................................................3-1 First, Install a Hard Disk and Connect the SC101 ..........................................................3-2 Verify the Hard Disk Is Set to "Cable Select" ...........................................................3-2 Install the Hard Disk .................................................................................................3-3 Connect the SC101 to Your Network .......................................................................3-5 Next, Install the SC101 Software ....................................................................................3-5 Before You Begin .....................................................................................................3-5 Now, Create Disk Space for PCs That Will Use the SC101 ...........................................3-7 Using the Status Bar and Context Sensitive Help ..........................................................3-8 Troubleshooting Tips ......................................................................................................3-9 Always restart your network in this sequence: ........................................................3-9 Check the status lights to verify correct operation. .................................................3-9 Technical Support ...........................................................................................................3-9 1 v1.0, September 2005 Chapter 4 Management Storage Application Scenarios ........................................................................................4-1 Expanding PC Disk Storage .....................................................................................4-2 Easy Access to Photos, Music, or Videos ................................................................4-3 Protecting Against Data Loss ...................................................................................4-4 Understanding the Product Update Features .................................................................4-5 Chapter 5 Configuration Understanding the Wizard Setup Mode and the Advanced Configuration Mode ...........5-1 Using the Wizard Setup Mode ........................................................................................5-2 Creating a New Drive .....................................................................................................5-3 Managing an Existing Drive ............................................................................................5-4 Attaching Drives .............................................................................................................5-6 Chapter 6 Advanced Configuration Using Advanced Configuration Options ..........................................................................6-2 Checking Storage Central Status ....................................................................................6-3 Creating or Managing Drives ..........................................................................................6-4 View/Attach Available Drive ............................................................................................6-5 Firmware Upgrade ..........................................................................................................6-5 Chapter 7 Troubleshooting Basic Functioning ...........................................................................................................7-1 The storage area network has no power ..................................................................7-1 No lights are lit on the storage area network ............................................................7-1 Common Problems and Solutions ..................................................................................7-2 Frequently Asked Questions ..........................................................................................7-2 Restoring the Default Configuration ...............................................................................7-6 Appendix A Specifications Specifications for the SC101 ......................................................................................... A-1 Appendix B Related Documents 2 v1.0, September 2005 Chapter 1 About This Manual This chapter describes the intended audience, scope, conventions, and formats of this manual. Audience, Scope, Conventions, and Formats This reference manual assumes that the reader has basic to intermediate computer and Internet skills. However, basic computer network, Internet, firewall, and VPN technologies tutorial information is provided in the Appendices and on the Netgear website. This guide uses the following typographical conventions: Table 1-1. Typographical Conventions italics bold fixed Emphasis, books, CDs, URL names User input Screen text, file and server names, extensions, commands, IP addresses This guide uses the following formats to highlight special messages: Note: This format is used to highlight information of importance or special interest. Tip: This format is used to highlight a procedure that will save time or resources. Warning: Ignoring this type of note may result in a malfunction or damage to the equipment. 1-1 v1.0, September 2005 Reference Manual for the NETGEAR Storage Central SC101 Danger: This is a safety warning. Failure to take heed of this notice may result in personal injury or death. This manual is written for the Storage Central according to these specifications: Table 1-2. Manual Scope Product Version Manual Publication Date Storage Central SC101 September 2005 Note: Product updates are available on the NETGEAR, Inc. Web site at http://kbserver.netgear.com/products/SC101.asp. 1-2 v1.0, September 2005 Reference Manual for the NETGEAR Storage Central SC101 How to Use This Manual The HTML version of this manual includes the following: · · Buttons, at a time and , for browsing forwards or backwards through the manual one page A button that displays the table of contents and an button. Double-click on a link in the table of contents or index to navigate directly to where the topic is described in the manual. A product model. button to access the full NETGEAR, Inc. online knowledge base for the · · Links to PDF versions of the full manual and individual chapters. 1-3 v1.0, September 2005 Reference Manual for the NETGEAR Storage Central SC101 How to Print this Manual To print this manual you can choose one of the following several options, according to your needs. · Printing a Page in the HTML View. Each page in the HTML version of the manual is dedicated to a major topic. Use the Print button on the browser toolbar to print the page contents. · Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. -- Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. The PDF version of the chapter you were viewing opens in a browser window. -- Your computer must have the free Adobe Acrobat reader installed in order to view and print PDF files. The Acrobat reader is available on the Adobe Web site at http://www.adobe.com. -- Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature. · Printing the Full Manual. Use the Complete PDF Manual link at the top left of any page. -- Click the Complete PDF Manual link at the top left of any page in the manual. The PDF version of the complete manual opens in a browser window. -- Click the print icon in the upper left of the window. Tip: If your printer supports printing two pages on a single sheet of paper, you can save paper and printer ink by selecting this feature. 1-4 v1.0, September 2005 Chapter 2 Introduction For quick installation and setup, please see the SC101 Storage Central Installation Guide. This manual describes in detail how to set up the SC101 and provides you with further reference information. This chapter introduces the NETGEAR Storage Central SC101. Minimal prerequisites for installation are presented in "System Requirements" on page 2-2. About the Storage Central SC101 This manual describes the installation and use of the SC101 for operation with a Microsoft® Windows® XP (SP2), Windows® 2000 SP4, Windows® 2003 Server system ...