53i IP Phone User Guide Release 2.1 41-001199-00 Rev 01 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved. Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages. Software License Agreement Model 53i IP Phone User Guide iii Table of Contents Software License Agreement .................................................................... iii About This Guide ........................................................................................1 Documentation.............................................................................................1 Introduction .................................................................................................2 Phone Features......................................................................................................... 2 Requirements........................................................................................................... 2 Installation and Setup .............................................................................................. 3 Getting Started.............................................................................................4 Plugging in and Starting the Phone ......................................................................... 4 Idle Screens ............................................................................................................. 6 Incomplete Configuration........................................................................................ 7 No Service ............................................................................................................... 7 Connected State Screens.......................................................................................... 7 IP Phone Keys and Key Descriptions ........................................................8 Key Panel................................................................................................................. 8 Methods for Customizing Your Phone ....................................................11 Phone Options via the IP Phone UI ....................................................................... 11 Phone Options via the Aastra Web UI................................................................... 14 Phone Status...............................................................................................18 Phone Status via IP Phone UI................................................................................ 18 Finding Your Phone's IP Address ........................................................................ 18 Phone Status via the Aastra Web UI...................................................................... 19 Table of Contents Customizing Your Phone ..........................................................................20 Ring Tones and Tone Sets ..................................................................................... 20 Contrast Level ....................................................................................................... 23 Live Dialpad* ....................................................................................................... 23 Set Audio .............................................................................................................. 24 Time and Date ....................................................................................................... 26 Language ............................................................................................................... 29 User Password ....................................................................................................... 31 Resetting a User Password .................................................................................... 33 Restarting your phone............................................................................................ 34 Phone Lock............................................................................................................ 35 Defining an Emergency Dial Plan ......................................................................... 37 Line Keys and Programmable Keys ........................................................39 Multiple Line and Call Appearance Keys ............................................................. 39 Programmable Keys .............................................................................................. 40 Line Key ................................................................................................................ 42 Speeddial Key........................................................................................................ 43 v Table of Contents Table of Contents Do Not Disturb (DND) Key .................................................................................. 48 Busy Lamp Field (BLF) Key................................................................................. 49 BLF List Key......................................................................................................... 50 Flash Key............................................................................................................... 52 Automatic Call Distribution (ACD) Key (for Sylantro Servers)........................... 53 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers).................. 57 XML Key............................................................................................................... 60 Sprecode Key......................................................................................................... 62 Park/Pickup Keys .................................................................................................. 63 Last Call Return (lcr) Key (for Sylantro Servers).................................................. 66 Directory Key ........................................................................................................ 67 Callers List Key ..................................................................................................... 68 Transfer Key.......................................................................................................... 69 Conference Key ..................................................................................................... 70 Intercom Key ......................................................................................................... 71 None Key............................................................................................................... 73 Phone Lock Key .................................................................................................... 74 Deleting a Key ...................................................................................................... 76 Making Calls..............................................................................................77 Dialing a Number .................................................................................................. 77 Using Handsfree Speakerphone ............................................................................ 78 Using a Headset ..................................................................................................... 79 Redial..................................................................................................................... 80 Mute....................................................................................................................... 81 Receiving Calls...........................................................................................83 Answering an Incoming Call................................................................................. 83 Sending an Incoming Call to Voicemail................................................................ 83 Handling Calls ...........................................................................................84 Placing a Call on Hold........................................................................................... 84 Transferring Calls.................................................................................................. 85 Conferencing Calls ................................................................................................ 87 Ending Calls .......................................................................................................... 93 Managing Calls..........................................................................................94 Directory List......................................................................................................... 94 Callers List........................................................................................................... 104 Call Forwarding................................................................................................... 110 Missed Calls Indicator ......................................................................................... 114 Voicemail ............................................................................................................ 115 Additional Features................................................................................. 116 Star Codes............................................................................................................ 116 Suppress DTMF Playback ................................................................................... 116 Display DTMF Digits.......................................................................................... 117 vi Table of Contents Enable/Disable Call Waiting ............................................................................... 118 Play Call Waiting Tone ....................................................................................... 120 Stuttered Dial Tone.............................................................................................. ...