55i IP Phone User Guide Release 2.1 41-001200-00 Rev 01 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 Aastra Telecom. www.aastra.com All Rights Reserved. Software License Agreement Vertical Communication, hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Vertical Communication by third party Suppliers, for distribution under the terms of this agreement. These programs are confidential and proprietary, and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer. In addition, these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code. Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions. Customer agrees to not reverse engineer, decompile, disassemble or display Software furnished in object code form. Customer shall not modify, copy, reproduce, distribute, transcribe, translate or reduce to electronic medium or machine readable form or language, derive source code without the express written consent of the Seller and its Suppliers, or disseminate or otherwise disclose the Software to third parties. All Software furnished hereunder (whether or not part of firmware), including all copies thereof, are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement. All rights reserved. Customer's use of this software shall be deemed to reflect Customer's agreement to abide by the terms and conditions contained herein. Removal or modification of trademarks, copyright notices, logos, etc., or the use of Software on any Equipment other than that for which it is intended, or any other material breach of this Agreement, shall automatically terminate this license. If this Agreement is terminated for breach, Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller. In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, other pecuniary loss, or consequential damages) arising out of the use of or inability to use the software, even if Seller has been advised of the possibility of such damages. Vertical Communications will not except any liability for any damages and/or any long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Vertical Communications will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice. Copyright 2007 (under-license) All Rights Reserved. Software License Agreement Model 55i IP Phone User Guide iii Table of Contents Software License Agreement .................................................................................iii About this Guide ...................................................................................................... 1 Documentation ......................................................................................................... 1 Introduction .............................................................................................................. 2 Phone Features........................................................................................................ 2 Requirements.......................................................................................................... 3 Installation and Setup ............................................................................................. 3 Getting Started ......................................................................................................... 4 Plugging in and Starting the Phone ........................................................................ 4 Network Connected/Network Disconnected .......................................................... 7 Idle Screen .............................................................................................................. 8 IP Phone Keys and Key Descriptions ................................................................... 12 Key Descriptions .................................................................................................. 12 Methods for Customizing Your Phone ................................................................. 15 Phone Options via the IP Phone UI ....................................................................... 15 Phone Options via the Aastra Web UI .................................................................. 18 Phone Status ........................................................................................................... 22 Phone Status via IP Phone UI ............................................................................... 22 Finding Your Phone's IP Address ........................................................................ 23 Phone Status via the Aastra Web UI ..................................................................... 24 Customizing Your Phone....................................................................................... 25 Ring Tones and Tone Sets .................................................................................... 25 Contrast Level ....................................................................................................... 28 Backlight .............................................................................................................. 29 Live Dialpad ........................................................................................................ 31 Set Audio ............................................................................................................. 32 Time and Date ...................................................................................................... 35 Language .............................................................................................................. 41 User Password ...................................................................................................... 43 Resetting a User Password ................................................................................... 45 Restarting your phone ........................................................................................... 46 Phone Lock........................................................................................................... 47 Defining an Emergency Dial Plan ......................................................................... 49 Line Keys, Programmable Keys, and Softkeys ................................................... 51 Multiple Line and Call Appearances ..................................................................... 51 Softkeys and Programmable Keys ........................................................................ 52 State-Based Softkeys (Bottom Keys only) ........................................................... 55 Line Key ............................................................................................................... 59 Speeddial Key ....................................................................................................... 62 "Do not Disturb" (DND) Key ............................................................................... 66 Busy Lamp Field (BLF) Key................................................................................ 68 BLF List Key ........................................................................................................ 70 v Table of Contents Table of Contents Table of Contents Automatic Call Distribution (ACD) Key (for Sylantro Servers) .......................... 73 Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers) ................. 78 XML Key .............................................................................................................. 81 Flash Key.............................................................................................................. 86 Sprecode Key ........................................................................................................ 87 Park/Pickup Keys ................................................................................................. 89 Last Call Return (lcr) Key (Sylantro Servers only) .............................................. 95 Services Key......................................................................................................... 97 Directory Key ....................................................................................................... 99 Callers List Key .................................................................................................. 101 Intercom Key ...................................................................................................... 103 None Key............................................................................................................ 105 Phone Lock Key ................................................................................................. 106 Deleting a Key .................................................................................................... 108 Making Calls ........................................................................................................ 109 Dialing a Number ............................................................................................... 109 Pre-dialing a Number .......................................................................................... 109 Using Handsfree Speakerphone ......................................................................... 110 Using a Headset .................................................................................................. 111 Using Intercom ................................................................................................... 113 Redial................................................................................................................... 115 Mute .................................................................................................................... 116 Receiving Calls..................................................................................................... 117 Answering an Incoming Call.............................................................................. 117 Sending an Incoming Call to Voicemail ............................................................. 118 Handling Calls...................................................................................................... 119 Placing a Call on Hold........................................................................................ 119 Transferring Calls ............................................................................................... 121 Conferencing Calls ............................................................................................. 122 Ending Calls ....................................................................................................... 128 Managing Calls .................................................................................................... 129 Directory List...................................................................................................... 129 Callers List........................................................................................................... 139 Call Forwarding .................................................................................................. 144 Missed Calls Indicator ........................................................................................ 148 Voicemail ........................................................................................................... 149 vi Table of Contents Additional Features ........................................................................................ ...